Customer reviews from frigidaire.com
Frigidaire - 4500 Sq Ft 50 Pint Dehumidifier - White
Average customer rating
4.8
(134 Reviews)
Rating breakdown 134 reviews
5 Stars
105
4 Stars
28
3 Stars
0
2 Stars
0
1 Star
1
Customer Reviews for Frigidaire - 4500 Sq Ft 50 Pint Dehumidifier - White
Customer Rating
5
A great dehumidifier
on June 13, 2026
Posted by: ECMC
[This review was collected as part of a promotion.] This is so easy to operate (I mostly have it set on Auto—to target 40% humidity.) I love that it also is so easy to empty—the handle makes it possible to lift a full tank with minimal, sometimes no spillage at all.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, June 15, 2026
Hi there. Thank you for your feedback! We’re so glad to hear your dehumidifier is easy to use and that the Auto setting is helping you maintain your desired humidity level. It’s great to know the tank design and handle are making emptying simple and mess-free. We appreciate you choosing Frigidaire and hope it continues to work well for you!
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
on June 13, 2026
Posted by: Bill555
[This review was collected as part of a promotion.] Dehumidifier work great
Response from frigidaire.comBy Maria, Online Outreach Specialist, June 16, 2026
Thank you for sharing your feedback! We’re delighted to hear that your dehumidifier is working great and performing well in your home.
We truly appreciate you taking the time to let us know about your experience. It’s wonderful to know the unit is meeting your expectations.
Thank you for choosing Frigidaire. If you ever need assistance, our Customer Care team is here to help at 1-800-374-4432, Monday–Friday, 8:00 AM–8:00 PM EST, or visit Frigidaire.com for additional support. - Maria
We truly appreciate you taking the time to let us know about your experience. It’s wonderful to know the unit is meeting your expectations.
Thank you for choosing Frigidaire. If you ever need assistance, our Customer Care team is here to help at 1-800-374-4432, Monday–Friday, 8:00 AM–8:00 PM EST, or visit Frigidaire.com for additional support. - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
4
Excellent s product except.....
on June 14, 2026
Posted by: Cville
Just replaced a 14 year old Frigidaire unit. This one is quieter and more energy efficient (as measured by a meter), but emptying the catch bucket requires care if you want to avoid wet feet. The old one had an indent in the outside of the bucket that worked as a handle to pull on, and the catch bucket had a wider opening at one corner making it easier to empty.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, June 17, 2026
Hi there. Thank you for sharing your detailed feedback! We're glad to hear that your new Frigidaire unit is running quieter and helping improve energy efficiency compared to your previous model. We also appreciate you pointing out your experience with the catch bucket design. Feedback like yours helps us understand where we can continue improving usability and convenience. Thank you for choosing Frigidaire again, and we hope you continue to enjoy your new unit!
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
4
on June 14, 2026
Posted by: Ddmay
[This review was collected as part of a promotion.] Good extra features with fan adjustments and humidistat accuracy. Only had it two weeks. So I want to wait before I give it a five star
Response from frigidaire.comBy Sam, Online Outreach Specialist, June 15, 2026
Hello Ddmay!
Thank you for choosing Frigidaire and for sharing your feedback about your Frigidaire 50 Pint Dehumidifier with Wi-Fi (Energy Star), model FHDD5034Y1.
We’re glad to hear that you’re enjoying the extra features, including the fan adjustments and humidistat performance. We also appreciate your honest feedback as you continue to evaluate the unit during the early weeks of use.
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. Thank you again for your support and for being a valued member of the Frigidaire family. We truly appreciate your review! ~Sam
Thank you for choosing Frigidaire and for sharing your feedback about your Frigidaire 50 Pint Dehumidifier with Wi-Fi (Energy Star), model FHDD5034Y1.
We’re glad to hear that you’re enjoying the extra features, including the fan adjustments and humidistat performance. We also appreciate your honest feedback as you continue to evaluate the unit during the early weeks of use.
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. Thank you again for your support and for being a valued member of the Frigidaire family. We truly appreciate your review! ~Sam
Response from frigidaire.comBy Maria, Online Outreach Specialist, June 15, 2026
Thank you for sharing your feedback with us! We’re glad to hear that you’re already enjoying your dehumidifier and its extra features, including the fan adjustments and accurate humidistat.
We understand and appreciate your thoughtful approach in waiting a bit longer before giving a full five-star rating. It’s great to hear that after two weeks, the unit is performing well so far, and we hope it continues to meet your expectations as you use it more.
Thank you for choosing Frigidaire and for taking the time to share your early experience. If you ever need assistance, have questions about your appliance, or would like support in the future, our team is here to help. You can reach us through Live Chat at Frigidaire.com or by phone at 1-800-374-4432, Monday–Friday, 8:00 AM–8:00 PM EST. - Maria
We understand and appreciate your thoughtful approach in waiting a bit longer before giving a full five-star rating. It’s great to hear that after two weeks, the unit is performing well so far, and we hope it continues to meet your expectations as you use it more.
Thank you for choosing Frigidaire and for taking the time to share your early experience. If you ever need assistance, have questions about your appliance, or would like support in the future, our team is here to help. You can reach us through Live Chat at Frigidaire.com or by phone at 1-800-374-4432, Monday–Friday, 8:00 AM–8:00 PM EST. - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
4
Like it but its LOUD
on June 15, 2026
Posted by: Arj66
[This review was collected as part of a promotion.] Like the frig itself and its size. Only complaint is it seems to run alot and is very loud when running since day one. Not sure we would purchase again due to this.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, June 16, 2026
Hi Arj66!
Thank you for taking the time to share your feedback. We are pleased to hear that you are enjoying the size and overall design of your refrigerator.
We also appreciate your honest comments regarding the noise level and frequency of operation. We understand how important quiet performance is in the home, and we regret that this aspect of the appliance has not met your expectations since day one.
Your feedback is valuable to us and will be shared with the appropriate teams for review. If you ever need assistance or have any questions in the future, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Thank you for taking the time to share your feedback. We are pleased to hear that you are enjoying the size and overall design of your refrigerator.
We also appreciate your honest comments regarding the noise level and frequency of operation. We understand how important quiet performance is in the home, and we regret that this aspect of the appliance has not met your expectations since day one.
Your feedback is valuable to us and will be shared with the appropriate teams for review. If you ever need assistance or have any questions in the future, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
When others fail. Frigidaire comes to the rescue.
on June 15, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] This dehumidifier is a beast. It has worked consistently when other dehumidifiers have failed. It is a solid build and pulls out all of the moist air in my basement.
Response from frigidaire.comBy Reed, Online Outreach Specialist, June 17, 2026
Hi there,
Thank you for sharing your feedback. We’re glad to hear your dehumidifier has been performing consistently and effectively helping reduce moisture in your basement. It’s great to know you’re happy with its solid build and overall performance compared to other units you’ve used.
If you ever need assistance in the future, please contact live chat at Frigidaire.com or by phone at 1-800-374-4432, Monday–Friday, 8:30am–8:00pm ET.
— Reed
Thank you for sharing your feedback. We’re glad to hear your dehumidifier has been performing consistently and effectively helping reduce moisture in your basement. It’s great to know you’re happy with its solid build and overall performance compared to other units you’ve used.
If you ever need assistance in the future, please contact live chat at Frigidaire.com or by phone at 1-800-374-4432, Monday–Friday, 8:30am–8:00pm ET.
— Reed
Written by a customer while visiting frigidaire.com
Customer Rating
4
So far so good
on June 15, 2026
Posted by: Tladdie
[This review was collected as part of a promotion.] Pretty good so far. Seems to run just on fan by itself sometimes not sure why. Holds a constant humidity though. Much quieter than previous units I’ve had. Water tanks are easier to handle than previous similar units also. My only complaint is the small indicator lights are so bright that I can’t read what they’re indicating.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, June 16, 2026
Hi Tladdie!
Thank you for taking the time to share your experience with your dehumidifier. We are pleased to hear that it is maintaining a consistent humidity level, operating more quietly than your previous units, and that you find the water tank easier to handle.
We also appreciate your feedback regarding the fan operation and the brightness of the indicator lights. We understand how difficult it can be to read the display when the lights are too bright, and we appreciate you bringing this to our attention.
Your comments are valuable to us and will be shared with the appropriate teams for review. If you ever have questions or need assistance in the future, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Thank you for taking the time to share your experience with your dehumidifier. We are pleased to hear that it is maintaining a consistent humidity level, operating more quietly than your previous units, and that you find the water tank easier to handle.
We also appreciate your feedback regarding the fan operation and the brightness of the indicator lights. We understand how difficult it can be to read the display when the lights are too bright, and we appreciate you bringing this to our attention.
Your comments are valuable to us and will be shared with the appropriate teams for review. If you ever have questions or need assistance in the future, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
Works great!
on June 16, 2026
Posted by: JimmyB1954
[This review was collected as part of a promotion.] We replaced an older dehumidifier and the new Frigidaire is doing great - a lot quieter and more efficient … and runs a lot less while still taking the moisture out of our basement.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, June 17, 2026
Hi JimmyB1954!
Thank you for taking the time to share your feedback. We are pleased to hear that your new Frigidaire dehumidifier is performing so well and has been a noticeable improvement over your previous unit.
It’s great to know that you are experiencing quieter operation, improved efficiency, and effective moisture removal in your basement. We’re glad the product is meeting your expectations and helping create a more comfortable home environment.
We truly appreciate you choosing Frigidaire. If you ever need assistance in the future, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Thank you for taking the time to share your feedback. We are pleased to hear that your new Frigidaire dehumidifier is performing so well and has been a noticeable improvement over your previous unit.
It’s great to know that you are experiencing quieter operation, improved efficiency, and effective moisture removal in your basement. We’re glad the product is meeting your expectations and helping create a more comfortable home environment.
We truly appreciate you choosing Frigidaire. If you ever need assistance in the future, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Written by a customer while visiting frigidaire.com