Customer reviews from frigidaire.com
Frigidaire - 50 Pint Energy Star Certified Smart Dehumidifier with 10.8 Qt Bucket Capacity - White
Average customer rating
4.7
(296 Reviews)
Rating breakdown 296 reviews
5 Stars
225
4 Stars
64
3 Stars
6
2 Stars
0
1 Star
1
Customer Reviews for Frigidaire - 50 Pint Energy Star Certified Smart Dehumidifier with 10.8 Qt Bucket Capacity - White
Customer Rating
5
So quiet and efficient
on August 8, 2026
Posted by: Nonick ick
[This review was collected as part of a promotion.] Loving our new dehumidifier. It is quiet and our only issue is connecting to Wi-Fi which is no big deal anyway. Our wireless coverage stinks.
Response from frigidaire.comBy Angel, Online Outreach Specialists, August 10, 2026
Hi, Nonick ick! Thank you for sharing your experience with your new Frigidaire dehumidifier! We’re thrilled to hear that you’re loving how quiet and efficient it is. We also appreciate you sharing your feedback regarding the Wi-Fi connection. We understand that wireless coverage can sometimes make connectivity challenging, and we’re glad to hear it hasn’t taken away from your overall experience with the appliance.
If you need further assistance, please feel free to contact us via Live Chat at frigidaire.com or call us at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST, and we’ll be happy to dive right in. -Angel
If you need further assistance, please feel free to contact us via Live Chat at frigidaire.com or call us at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST, and we’ll be happy to dive right in. -Angel
Written by a customer while visiting frigidaire.com
Customer Rating
5
It was what I expected of this brand ! 5 stars
on August 8, 2026
Posted by: Sheisloved
[This review was collected as part of a promotion.] I had others humidifiers who didn’t the job needed.
I bought this one by Frigidaire because I trust the brand and I was right.
I m super happy, great capacity on the tank, the machine has enough potency to do the work.
I bought this one by Frigidaire because I trust the brand and I was right.
I m super happy, great capacity on the tank, the machine has enough potency to do the work.
Response from frigidaire.comBy Maria, Online Outreach Specialist, August 11, 2026
Thank you for taking the time to share your wonderful feedback! We’re thrilled to hear that your new dehumidifier is doing exactly what you needed and that your trust in the brand was well placed.
It’s great to know that you’re enjoying the generous tank capacity and that the unit has the power and performance needed to effectively manage moisture in your space. We’re so happy to hear that you’re very pleased with your purchase!
If you have any questions or need assistance with your dehumidifier, please don’t hesitate to contact us by phone at 1-800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST, or via Live Chat at Frigidaire.com.
Thank you again for choosing Frigidaire and for sharing your experience! We hope your dehumidifier continues to provide reliable and effective humidity control for many years to come. - Maria
It’s great to know that you’re enjoying the generous tank capacity and that the unit has the power and performance needed to effectively manage moisture in your space. We’re so happy to hear that you’re very pleased with your purchase!
If you have any questions or need assistance with your dehumidifier, please don’t hesitate to contact us by phone at 1-800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST, or via Live Chat at Frigidaire.com.
Thank you again for choosing Frigidaire and for sharing your experience! We hope your dehumidifier continues to provide reliable and effective humidity control for many years to come. - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
4
on August 8, 2026
Posted by: Lab21
[This review was collected as part of a promotion.] I was looking for a dehumidifier for our basement to replace an old unit that was very loud and not efficient. This new unit is extremely quiet and very efficient. I love that you can add the optional filter and that I can check the humidity level and make changes through the app on my phone with the wifi capability. The only complaint I have is you can't see what the room humidity is when looking at the unit. You can only see the humidity percentage the unit is set at. In order to find the current room humidity I have to look at the app on my phone. I would absolutely recommend this unit.
Response from frigidaire.comBy Maria, Online Outreach Specialist, August 11, 2026
Thank you for taking the time to share such a detailed review! We’re thrilled to hear that your new dehumidifier has been a significant improvement over your previous unit, especially with its quiet and efficient operation.
It’s great to know that you’re enjoying the optional filter and the convenience of monitoring humidity and adjusting settings through the app with WiFi connectivity. We also appreciate your feedback about the display. We understand how convenient it would be to see the current room humidity directly on the unit instead of needing to check the app, and we’ll be sure to share this suggestion with our product team.
Thank you for your recommendation! If you have any questions or need assistance with your dehumidifier, please don’t hesitate to contact us by phone at 1-800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST, or via Live Chat at Frigidaire.com.
Thank you again for choosing Frigidaire and for sharing your experience! We hope your dehumidifier continues to provide quiet, efficient humidity control and convenient operation for many years to come. - Maria
It’s great to know that you’re enjoying the optional filter and the convenience of monitoring humidity and adjusting settings through the app with WiFi connectivity. We also appreciate your feedback about the display. We understand how convenient it would be to see the current room humidity directly on the unit instead of needing to check the app, and we’ll be sure to share this suggestion with our product team.
Thank you for your recommendation! If you have any questions or need assistance with your dehumidifier, please don’t hesitate to contact us by phone at 1-800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST, or via Live Chat at Frigidaire.com.
Thank you again for choosing Frigidaire and for sharing your experience! We hope your dehumidifier continues to provide quiet, efficient humidity control and convenient operation for many years to come. - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
on August 7, 2026
Posted by: Slip55
[This review was collected as part of a promotion.] Humidifier works great! Bucket is easy to remove and replace for emptying.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, August 11, 2026
Hi there. Thank you for the great feedback! We’re happy to hear your Frigidaire humidifier is working well and that the easy-to-remove bucket makes emptying convenient. We appreciate your review!
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
Excellent Product
on August 7, 2026
Posted by: Officelady
[This review was collected as part of a promotion.] This dehumidifier works like a beast! The water bucket fills very quickly in our office environment.
Response from frigidaire.comBy Chris, Online Outreach Specialist, August 7, 2026
Dear our valued customer.
Thank you for sharing your experience with your Frigidaire dehumidifier! We are thrilled to hear that it is performing so well in your office environment.
It is great to know that the unit is effectively removing moisture and helping create a more comfortable space. We appreciate your feedback and are glad the dehumidifier is delivering the performance you were looking for.
Thank you for choosing Frigidaire, and we hope your dehumidifier continues to work hard for you for many years to come!
Should you have any other concerns that we may be able to help with, please let us know. Please don't hesitate to connect with us via live chat at www.frigidaire.com or call our customer care team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. Have a great day!
Best regards,
Chris
Thank you for sharing your experience with your Frigidaire dehumidifier! We are thrilled to hear that it is performing so well in your office environment.
It is great to know that the unit is effectively removing moisture and helping create a more comfortable space. We appreciate your feedback and are glad the dehumidifier is delivering the performance you were looking for.
Thank you for choosing Frigidaire, and we hope your dehumidifier continues to work hard for you for many years to come!
Should you have any other concerns that we may be able to help with, please let us know. Please don't hesitate to connect with us via live chat at www.frigidaire.com or call our customer care team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. Have a great day!
Best regards,
Chris
Written by a customer while visiting frigidaire.com
Customer Rating
5
Fresh and dry cellar
on August 6, 2026
Posted by: Nannyrob
[This review was collected as part of a promotion.] We live in a house that was built in 1850. The cellar is very damp and with that comes a musty smell. This humidifier dries everything out and the damp smell is gone. Humidity level is set at 45. When we gat a heavy rain and get water seepage it takes no time to dry it out. No worries with mold. Unit is quiet.
Response from frigidaire.comBy Chris, Online Outreach Specialist, August 6, 2026
Hi there, Valued Customer,
Thank you for taking the time to share your experience! We're delighted to hear that your dehumidifier has made such a positive difference in your home. It's wonderful to know that it has helped reduce the dampness and musty odor in your cellar while maintaining your desired humidity level. We're also glad to hear that the unit operates quietly and keeps up effectively, even after heavy rain. We truly appreciate your feedback and thank you for choosing our product!
If you have any questions or need further assistance, please don’t hesitate to contact us. You can connect with us via live chat at Frigidaire.com or call our Customer Care Team at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We are always happy to assist.
Thank you again for your feedback, and have a wonderful day!
Best regards,
Chris
Thank you for taking the time to share your experience! We're delighted to hear that your dehumidifier has made such a positive difference in your home. It's wonderful to know that it has helped reduce the dampness and musty odor in your cellar while maintaining your desired humidity level. We're also glad to hear that the unit operates quietly and keeps up effectively, even after heavy rain. We truly appreciate your feedback and thank you for choosing our product!
If you have any questions or need further assistance, please don’t hesitate to contact us. You can connect with us via live chat at Frigidaire.com or call our Customer Care Team at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We are always happy to assist.
Thank you again for your feedback, and have a wonderful day!
Best regards,
Chris
Written by a customer while visiting frigidaire.com
Customer Rating
4
Capable dehumidifier
on August 6, 2026
Posted by: DBL76
[This review was collected as part of a promotion.] So far (about three weeks), this has been an excellent performer. I leave it in “Auto” setting, and it takes care of itself. Basement feels much better now. I am using the drip hose drainage option (my own hose).
Rating 4 for now, only because I don’t know about longevity.
Rating 4 for now, only because I don’t know about longevity.
Response from frigidaire.comBy Maria, Online Outreach Specialist, August 10, 2026
Thank you for taking the time to share your thoughtful feedback! We’re thrilled to hear that your dehumidifier has been an excellent performer so far and that the Auto setting is making it easy to maintain a more comfortable basement.
It’s great to know that you’re also taking advantage of the continuous drainage option with your own hose. We completely understand your decision to give it 4 stars for now while you see how it performs over the long term. We hope it continues to provide dependable performance for many years to come.
If you have any questions or need assistance with your dehumidifier, please don’t hesitate to contact us by phone at 1-800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST, or via Live Chat at Frigidaire.com.
Thank you again for sharing your experience! - Maria
It’s great to know that you’re also taking advantage of the continuous drainage option with your own hose. We completely understand your decision to give it 4 stars for now while you see how it performs over the long term. We hope it continues to provide dependable performance for many years to come.
If you have any questions or need assistance with your dehumidifier, please don’t hesitate to contact us by phone at 1-800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST, or via Live Chat at Frigidaire.com.
Thank you again for sharing your experience! - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
50 Pint Dehumidifier
on August 6, 2026
Posted by: Spoon15
[This review was collected as part of a promotion.] This humidifier works great in our basement. During the first two days, we used the water tank and were amazed by how much moisture it removed from the air. We then switched to the continuous drain option, which has been incredibly convenient since it drains directly into the floor drain. It's also fairly quiet while running. Overall, we're very happy with its performance and would definitely recommend this product.
Response from frigidaire.comBy Maria, Online Outreach Specialist, August 10, 2026
Thank you for taking the time to share such a wonderful and detailed review! We’re thrilled to hear that your dehumidifier is working so well in your basement.
It’s great to know that you were impressed by how much moisture it removed and that the continuous drain option has made operation even more convenient by draining directly into your floor drain. We’re also glad that you’re enjoying its relatively quiet operation and overall performance.
If you have any questions or need assistance, please don’t hesitate to contact us by phone at 1-800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST, or via Live Chat at Frigidaire.com.
Thank you again for sharing your experience and for your recommendation! We hope your dehumidifier continues to provide reliable performance and comfort for many years to come. - Maria
It’s great to know that you were impressed by how much moisture it removed and that the continuous drain option has made operation even more convenient by draining directly into your floor drain. We’re also glad that you’re enjoying its relatively quiet operation and overall performance.
If you have any questions or need assistance, please don’t hesitate to contact us by phone at 1-800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST, or via Live Chat at Frigidaire.com.
Thank you again for sharing your experience and for your recommendation! We hope your dehumidifier continues to provide reliable performance and comfort for many years to come. - Maria
Written by a customer while visiting frigidaire.com