Customer reviews from frigidaire.com
Frigidaire - 4500 Sq Ft 50 Pint Dehumidifier with Pump - White
Average customer rating
4.7
(70 Reviews)
Rating breakdown 70 reviews
5 Stars
55
4 Stars
11
3 Stars
3
2 Stars
1
1 Star
0
Customer Reviews for Frigidaire - 4500 Sq Ft 50 Pint Dehumidifier with Pump - White
Customer Rating
5
Don't Buy A GE Dehumidifier
on June 8, 2026
Posted by: Lokihome
[This review was collected as part of a promotion.] Why..I went through 2 and got the same results E6. No service and no satisfaction except forced further GE purchase. This Frigidaire is working great so far.
Response from frigidaire.comBy Christian, Online Outreach Specialist, June 9, 2026
Hello, Valued Customer,
Thank you for sharing your experience, and we’re very sorry to hear about the difficulties you encountered with your previous appliances. We understand how frustrating repeated issues and lack of support can be.
We’re glad to hear that your Frigidaire unit is currently working well for you. Your satisfaction is important to us, and we truly appreciate you giving our brand the opportunity to serve your home. If you have any questions or need assistance, please feel free to contact us through live chat at Frigidaire.com or by calling 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. Our team will be happy to assist you.
Best Regards,
-Christian
Thank you for sharing your experience, and we’re very sorry to hear about the difficulties you encountered with your previous appliances. We understand how frustrating repeated issues and lack of support can be.
We’re glad to hear that your Frigidaire unit is currently working well for you. Your satisfaction is important to us, and we truly appreciate you giving our brand the opportunity to serve your home. If you have any questions or need assistance, please feel free to contact us through live chat at Frigidaire.com or by calling 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. Our team will be happy to assist you.
Best Regards,
-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
5
Works great
on June 7, 2026
Posted by: ToDa
[This review was collected as part of a promotion.] It’s quiet enough for the basement, and the pump feature is very convenient.
Response from frigidaire.comBy Sam, Online Outreach Specialist, June 8, 2026
Hello ToDa!
Thank you for choosing Frigidaire and for sharing your feedback on your Frigidaire 50 Pint Built-In Pump Dehumidifier. We’re pleased to hear that it’s operating quietly in your basement and that you’re finding the built-in pump feature convenient. It’s great to know the dehumidifier is providing the performance and ease of use you were looking for. We truly appreciate your support and hope you continue to enjoy your dehumidifier for years to come.
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. Thank you again for choosing Frigidaire! ~Sam
Thank you for choosing Frigidaire and for sharing your feedback on your Frigidaire 50 Pint Built-In Pump Dehumidifier. We’re pleased to hear that it’s operating quietly in your basement and that you’re finding the built-in pump feature convenient. It’s great to know the dehumidifier is providing the performance and ease of use you were looking for. We truly appreciate your support and hope you continue to enjoy your dehumidifier for years to come.
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. Thank you again for choosing Frigidaire! ~Sam
Written by a customer while visiting frigidaire.com
Customer Rating
5
Very easy to use
on June 6, 2026
Posted by: Gina E
[This review was collected as part of a promotion.] This dehumidifier was easy to set up. As we are older now, less trips to the basement to check on it and/or adjust settings is so nice as we can now monitor from our phone. We also love the fact that it has the pump feature - directly feeds into the serwer drain. This is really perfect - no emptying buckets - which was often in the past.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, June 8, 2026
Hi Gina E!
Thank you for taking the time to share your experience. We are delighted to hear that your dehumidifier has been easy to set up and is making life more convenient for you.
It's wonderful to know that the remote monitoring feature allows you to check and adjust settings from your phone, reducing the need for trips to the basement. We are also pleased that the built-in pump feature and direct drainage option have eliminated the hassle of emptying water buckets, making the unit even more convenient to use.
Thank you for choosing Frigidaire and for sharing your kind feedback. We truly appreciate it and are delighted that the dehumidifier is meeting your needs so well.
If you ever have any questions or need assistance in the future, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Thank you for taking the time to share your experience. We are delighted to hear that your dehumidifier has been easy to set up and is making life more convenient for you.
It's wonderful to know that the remote monitoring feature allows you to check and adjust settings from your phone, reducing the need for trips to the basement. We are also pleased that the built-in pump feature and direct drainage option have eliminated the hassle of emptying water buckets, making the unit even more convenient to use.
Thank you for choosing Frigidaire and for sharing your kind feedback. We truly appreciate it and are delighted that the dehumidifier is meeting your needs so well.
If you ever have any questions or need assistance in the future, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
3
Device is effective but loud
on June 4, 2026
Posted by: RIMBRI
This is a very good device but I would only recommend it to people that will keep it in their basement. It is far too loud to have in a bedroom, office or living room. The manual says 49dB on low, but when you are next to the device it is 60dB (I measured with my own meter). Therefore if you need it in a bedroom or office, I'd recommend having it across the other side of the room from you, and even then it's still quite loud.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, June 5, 2026
Hi RIMBRI!
Thank you for taking the time to share your detailed feedback. We are glad to hear that you find your Frigidaire dehumidifier effective overall, but we are sorry to learn that the noise level has been louder than expected in your experience.
We understand how important quieter operation is, especially for use in bedrooms, offices, and living spaces. Your observations regarding sound levels are very helpful and will be shared with our product team for review.
We appreciate your insights and your recommendation based on real-world use. If you ever need assistance or have additional concerns, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can.
— Patrick
Thank you for taking the time to share your detailed feedback. We are glad to hear that you find your Frigidaire dehumidifier effective overall, but we are sorry to learn that the noise level has been louder than expected in your experience.
We understand how important quieter operation is, especially for use in bedrooms, offices, and living spaces. Your observations regarding sound levels are very helpful and will be shared with our product team for review.
We appreciate your insights and your recommendation based on real-world use. If you ever need assistance or have additional concerns, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can.
— Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
3
on June 1, 2026
Posted by: Parnassus
[This review was collected as part of a promotion.] The unit has an attractive design and fan isn't too loud. I can"t apply a 5 star rating due the problem that it does not calibrate steadily to the set humidity level.
Response from frigidaire.comBy Maico, Online Outreach Specialist, June 2, 2026
Hi Parnassus, thank you for sharing your feedback. We’re glad to hear you like the unit’s design and that the fan operates at a comfortable noise level.
I’m sorry to hear that you’ve experienced difficulty with the unit consistently maintaining the set humidity level. I understand how that would be frustrating, especially when you’re relying on it to provide stable and predictable performance. Your concern about calibration and humidity control is important, and we appreciate you bringing it to our attention.
Feedback like yours helps us identify where performance consistency can be improved, and we’ll make sure your comments are shared with our product team for review.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact Customer Support at 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thank you, and have a great rest of your day! - Maico
I’m sorry to hear that you’ve experienced difficulty with the unit consistently maintaining the set humidity level. I understand how that would be frustrating, especially when you’re relying on it to provide stable and predictable performance. Your concern about calibration and humidity control is important, and we appreciate you bringing it to our attention.
Feedback like yours helps us identify where performance consistency can be improved, and we’ll make sure your comments are shared with our product team for review.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact Customer Support at 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thank you, and have a great rest of your day! - Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
East set up
on May 31, 2026
Posted by: Maisey44
[This review was collected as part of a promotion.] Keeps the basement dry. Easy to set up and I can see what it’s doing from my phone.
Response from frigidaire.comBy Reed, Online Outreach Specialist, June 2, 2026
Hi there, thank you for sharing your feedback. We’re glad to hear your dehumidifier is helping keep your basement dry and that you found it easy to set up. It’s also great to know you’re enjoying the convenience of being able to monitor its performance from your phone. We appreciate you taking the time to share your experience. For further assistance or support, please connect with us through live chat at Frigidaire.com or call 1-800-374-4432, Monday - Friday, 8:30am – 8:30pm ET. — Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
Efficient and quiet
on May 30, 2026
Posted by: Quiet and Dry
[This review was collected as part of a promotion.] I am so glad I got this new dehumidifier. It is so quiet and works well.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, June 2, 2026
Hi Quiet and Dry!
Thank you for taking the time to share your feedback. We are delighted to hear that you are happy with your new dehumidifier and that it is operating quietly and effectively.
It is wonderful to know that the unit is meeting your expectations and helping improve comfort in your home. Feedback like yours is greatly appreciated and helps us continue to focus on reliable, high-quality performance in our products.
We truly appreciate your support. If you need any assistance in the future, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Thank you for taking the time to share your feedback. We are delighted to hear that you are happy with your new dehumidifier and that it is operating quietly and effectively.
It is wonderful to know that the unit is meeting your expectations and helping improve comfort in your home. Feedback like yours is greatly appreciated and helps us continue to focus on reliable, high-quality performance in our products.
We truly appreciate your support. If you need any assistance in the future, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
3
Functional
on May 28, 2026
Posted by: Whoever21099966
[This review was collected as part of a promotion.] It’s quite hard to do a review when you’ve only had it a couple of weeks and it hadn’t had time to prove it all you hadn’t had time to learn how to use it completely so so far so good is all I can say
Response from frigidaire.comBy Patrick, Online Outreach Specialist, May 29, 2026
Hi Whoever21099966!
Thank you for taking the time to share your feedback with us. We appreciate you providing your initial impressions of your new dehumidifier.
We understand that it can take time to fully learn and evaluate a new appliance, and we’re glad to hear that things are going well so far. We hope that as you continue using it, it performs reliably and meets your expectations.
If you ever have any questions or need assistance in the future, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Thank you for taking the time to share your feedback with us. We appreciate you providing your initial impressions of your new dehumidifier.
We understand that it can take time to fully learn and evaluate a new appliance, and we’re glad to hear that things are going well so far. We hope that as you continue using it, it performs reliably and meets your expectations.
If you ever have any questions or need assistance in the future, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Written by a customer while visiting frigidaire.com