Customer reviews from frigidaire.com
Frigidaire - 4500 Sq Ft 50 Pint Dehumidifier with Pump - White
Average customer rating
4.7
(69 Reviews)
Rating breakdown 69 reviews
5 Stars
55
4 Stars
10
3 Stars
3
2 Stars
1
1 Star
0
Customer Reviews for Frigidaire - 4500 Sq Ft 50 Pint Dehumidifier with Pump - White
Customer Rating
4
Great for damp basements!
on August 23, 2026
Posted by: northern652002
[This review was collected as part of a promotion.] So far so good! I’ve previously owned models made by another brand that gave out after only a year of use, so hoping this one lasts longer. Working well so far. Bucket is a little small, and continuous drain requires a garden hose, but unit itself works well.
Response from frigidaire.comBy Maria, Online Outreach Specialist, August 26, 2026
Thank you for taking the time to share your detailed feedback. We’re delighted to hear that your new dehumidifier is working well and helping keep your basement dry.
We understand your hope for long-lasting performance, especially after experiencing issues with previous units. We also appreciate your comments about the smaller bucket capacity and the need for a garden hose for continuous drainage. Your feedback is valuable and helps us better understand what matters most to our owners.
Thank you for choosing this appliance. We truly appreciate your support and hope your dehumidifier continues to provide reliable performance for many years to come. If you have any questions or need further assistance, please connect with us through Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We’re always happy to help. - Maria
We understand your hope for long-lasting performance, especially after experiencing issues with previous units. We also appreciate your comments about the smaller bucket capacity and the need for a garden hose for continuous drainage. Your feedback is valuable and helps us better understand what matters most to our owners.
Thank you for choosing this appliance. We truly appreciate your support and hope your dehumidifier continues to provide reliable performance for many years to come. If you have any questions or need further assistance, please connect with us through Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We’re always happy to help. - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
4
Works well, but it is loud.
on August 22, 2026
Posted by: PGCPTC
[This review was collected as part of a promotion.] I think this is a great dehumidifier, but there's no way to turn down the noise. There's a high and a low setting, but they're not much different from each other. Now that my humidity situation is under control I wish I could just run the unit quietly in the background.
Response from frigidaire.comBy Reed, Online Outreach Specialist, August 25, 2026
Hi PGCPTC, thank you for taking the time to share your detailed feedback. We're glad to hear that your Frigidaire Built-In Pump Dehumidifier is working well and helping keep your humidity under control.
We're sorry to hear that the operating noise is louder than you would prefer and that the High and Low settings do not provide enough difference in sound level. We understand how useful a quieter setting would be when you want the dehumidifier to run in the background.
We appreciate your feedback regarding the noise level and operating settings. Your comments are valuable and will be shared with the appropriate teams as we continue to improve our products.
If you have any questions or need assistance with your dehumidifier, please connect with us through live chat at Frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 AM–8:00 PM ET. We're always happy to help. — Reed
We're sorry to hear that the operating noise is louder than you would prefer and that the High and Low settings do not provide enough difference in sound level. We understand how useful a quieter setting would be when you want the dehumidifier to run in the background.
We appreciate your feedback regarding the noise level and operating settings. Your comments are valuable and will be shared with the appropriate teams as we continue to improve our products.
If you have any questions or need assistance with your dehumidifier, please connect with us through live chat at Frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 AM–8:00 PM ET. We're always happy to help. — Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
Dehumidifier works great!
on August 20, 2026
Posted by: Rebadeba16
[This review was collected as part of a promotion.] Our new dehumidifier that we ordered from you works great! Our basement is nice and dry.
Response from frigidaire.comBy Maico, Online Outreach Specialist, August 24, 2026
Hello Rebadeba16, thank you for sharing your feedback! We’re thrilled to hear that your new Frigidaire dehumidifier is working great and keeping your basement nice and dry. We’re glad it’s helping create a more comfortable environment in your home.
We appreciate you choosing Frigidaire and hope you continue to enjoy its reliable performance for years to come!
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day!
- Maico
We appreciate you choosing Frigidaire and hope you continue to enjoy its reliable performance for years to come!
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day!
- Maico
Written by a customer while visiting frigidaire.com
Customer Rating
2
on August 18, 2026
Posted by: Robev
[This review was collected as part of a promotion.] Bucket capacity is too small
Response from frigidaire.comBy Patrick, Online Outreach Specialist, August 24, 2026
Hi Robev!
Thank you for sharing your feedback. We’re sorry to hear that the bucket capacity of your Frigidaire dehumidifier has not met your expectations. We understand how important convenient operation can be and appreciate you bringing this concern to our attention.
Your feedback is valuable and helps us identify opportunities for improvement. If you need any type of assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can.
— Patrick
Thank you for sharing your feedback. We’re sorry to hear that the bucket capacity of your Frigidaire dehumidifier has not met your expectations. We understand how important convenient operation can be and appreciate you bringing this concern to our attention.
Your feedback is valuable and helps us identify opportunities for improvement. If you need any type of assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can.
— Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
Very reliable
on August 17, 2026
Posted by: RP925
I have an old Frigidaire dehumidifier that I own for over 15 years. It worked so well and maintained humidity belo 50% in my basement. I decided to upgrade this year with the wifi capability so I can monitor the humidity wherever I am, and if I need to adjust. My old dehumidifier is still working well and I use it in my living room and kitchen to dehumidify mainly on a very rainy day. I have another Frigidaire DH and I have to say, I’ll only buy Frigidaire DH, they’re the best out there.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, August 18, 2026
Hi RP925!
Thank you for sharing your wonderful experience with Frigidaire dehumidifiers! We’re thrilled to hear that your original unit has served you reliably for over 15 years and that you’re enjoying the added convenience of Wi-Fi connectivity with your new model.
It means so much to know that you continue to trust Frigidaire and have chosen our dehumidifiers for your home. We truly appreciate your loyalty and kind words!
If you ever need any assistance with your dehumidifier or have any questions, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Thank you for sharing your wonderful experience with Frigidaire dehumidifiers! We’re thrilled to hear that your original unit has served you reliably for over 15 years and that you’re enjoying the added convenience of Wi-Fi connectivity with your new model.
It means so much to know that you continue to trust Frigidaire and have chosen our dehumidifiers for your home. We truly appreciate your loyalty and kind words!
If you ever need any assistance with your dehumidifier or have any questions, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
great purchase
on August 17, 2026
Posted by: Britta S
Great dehumidifier, powerful, quiet, does not give out heat .Will buy it again.
Response from frigidaire.comBy Chris, Online Outreach Specialist, August 17, 2026
Dear Valued Customer,
Thank you for the fantastic feedback! We’re thrilled to hear that you’re enjoying your dehumidifier and that you appreciate its powerful performance and quiet operation. It’s great to know that the minimal heat output has been a benefit as well.
We truly appreciate your support and your confidence in our product. Thank you for choosing us, and we hope to serve you again in the future!
Should you have any other questions or concerns that we may be able to assist with, please connect with us via live chat at frigidaire.com or contact our Customer Care Team at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We will be happy to assist you.
Best regards,
Chris
Thank you for the fantastic feedback! We’re thrilled to hear that you’re enjoying your dehumidifier and that you appreciate its powerful performance and quiet operation. It’s great to know that the minimal heat output has been a benefit as well.
We truly appreciate your support and your confidence in our product. Thank you for choosing us, and we hope to serve you again in the future!
Should you have any other questions or concerns that we may be able to assist with, please connect with us via live chat at frigidaire.com or contact our Customer Care Team at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We will be happy to assist you.
Best regards,
Chris
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great dehumidifier
on August 15, 2026
Posted by: MikeP6453
[This review was collected as part of a promotion.] I have a large basement and the dehumidifier keeps the humidity at 45% which is what I have it set for. This unit works well with my 3300 square foot basement.
Response from frigidaire.comBy Maria, Online Outreach Specialist, August 17, 2026
Thank you for taking the time to share your wonderful feedback! We’re thrilled to hear that your dehumidifier is working so well in your large basement and maintaining the humidity.
It’s great to know that the unit is effectively handling your 3,300-square-foot basement and helping maintain a comfortable environment. We truly appreciate you choosing this appliance and sharing your experience!
If you have any questions or need assistance with your dehumidifier, please contact us by phone at 1-800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST, or via Live Chat at Frigidaire.com.
Thank you again for choosing this appliance and for sharing your experience! We hope your dehumidifier continues to provide reliable and effective moisture control for many years to come. - Maria
It’s great to know that the unit is effectively handling your 3,300-square-foot basement and helping maintain a comfortable environment. We truly appreciate you choosing this appliance and sharing your experience!
If you have any questions or need assistance with your dehumidifier, please contact us by phone at 1-800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST, or via Live Chat at Frigidaire.com.
Thank you again for choosing this appliance and for sharing your experience! We hope your dehumidifier continues to provide reliable and effective moisture control for many years to come. - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
It did the job I needed!!!!
on August 14, 2026
Posted by: tomhoyland
[This review was collected as part of a promotion.] I blew through 3 other brand name dehumidifiers and this one is lasting!!!
Response from frigidaire.comBy Maria, Online Outreach Specialist, August 17, 2026
Thank you for taking the time to share your feedback! We’re thrilled to hear that your new dehumidifier is standing up to the test after going through three other units.
It’s wonderful to know that this appliance has been providing the lasting performance you were hoping for. We truly appreciate you choosing this appliance and sharing your experience!
If you have any questions or need assistance with your dehumidifier, please contact us by phone at 1-800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST, or via Live Chat at Frigidaire.com.
Thank you again for sharing your experience! We hope your dehumidifier continues to provide reliable performance for many years to come. - Maria
It’s wonderful to know that this appliance has been providing the lasting performance you were hoping for. We truly appreciate you choosing this appliance and sharing your experience!
If you have any questions or need assistance with your dehumidifier, please contact us by phone at 1-800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST, or via Live Chat at Frigidaire.com.
Thank you again for sharing your experience! We hope your dehumidifier continues to provide reliable performance for many years to come. - Maria
Written by a customer while visiting frigidaire.com