Customer reviews from frigidaire.com
Frigidaire - 4500 Sq Ft 50 Pint Dehumidifier with Pump - White
Average customer rating
4.7
(43 Reviews)
Rating breakdown 43 reviews
5 Stars
35
4 Stars
5
3 Stars
3
2 Stars
0
1 Star
0
Customer Reviews for Frigidaire - 4500 Sq Ft 50 Pint Dehumidifier with Pump - White
Customer Rating
5
Dehumidifier
on June 30, 2026
Posted by: Rsk26
[This review was collected as part of a promotion.] Loving it ,quite and efficient!
Response from frigidaire.comBy Sam, Online Outreach Specialist, June 30, 2026
Hello Rsk26!
Thank you for taking the time to share your wonderful feedback! We’re delighted to hear that you’re loving your Frigidaire 50 Pint Built-In Pump Dehumidifier with Wi-Fi. It’s great to know that you’ve found it to be both quiet and efficient. We strive to design appliances that deliver reliable performance while providing a comfortable and convenient experience, and we're thrilled to hear your dehumidifier is meeting your expectations.
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. Thank you for choosing Frigidaire. We truly appreciate your support and hope you continue to enjoy your dehumidifier for many years to come! ~Sam
Thank you for taking the time to share your wonderful feedback! We’re delighted to hear that you’re loving your Frigidaire 50 Pint Built-In Pump Dehumidifier with Wi-Fi. It’s great to know that you’ve found it to be both quiet and efficient. We strive to design appliances that deliver reliable performance while providing a comfortable and convenient experience, and we're thrilled to hear your dehumidifier is meeting your expectations.
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. Thank you for choosing Frigidaire. We truly appreciate your support and hope you continue to enjoy your dehumidifier for many years to come! ~Sam
Written by a customer while visiting frigidaire.com
Customer Rating
5
Quiet, smooth operation considering the size
on June 28, 2026
Posted by: Kenmanme
[This review was collected as part of a promotion.] So far this unit is superior to a GE unit I ran for two years. It runs smooth and quiet for a large dehumidifier
Response from frigidaire.comBy Maria, Online Outreach Specialist, June 30, 2026
Thank you for taking the time to share your feedback. We are delighted to hear that you are enjoying your new dehumidifier.
It’s wonderful to know that it has outperformed your previous unit and that you are impressed with its smooth, quiet operation. We strive to design appliances that deliver reliable performance while minimizing noise, and we’re pleased to hear that your new dehumidifier is meeting your expectations.
Thank you for choosing Frigidaire. We truly appreciate your support and are happy to know that you are enjoying your new dehumidifier. If you ever have any questions or need assistance, please connect with us via Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We are always happy to help. - Maria
It’s wonderful to know that it has outperformed your previous unit and that you are impressed with its smooth, quiet operation. We strive to design appliances that deliver reliable performance while minimizing noise, and we’re pleased to hear that your new dehumidifier is meeting your expectations.
Thank you for choosing Frigidaire. We truly appreciate your support and are happy to know that you are enjoying your new dehumidifier. If you ever have any questions or need assistance, please connect with us via Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We are always happy to help. - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
4
Solid Unit
on June 28, 2026
Posted by: Alexdjr82
[This review was collected as part of a promotion.] Very good unit, I have the fan set at low to keep decibel level down. Low fan noise is a bit more than I expected.
Response from frigidaire.comBy Maria, Online Outreach Specialist, June 30, 2026
Thank you for taking the time to share your feedback. We are delighted to hear that you are pleased with your new dehumidifier.
It’s wonderful to know that the unit is performing well overall. We also appreciate your feedback regarding the fan noise on the low setting. We understand that quieter operation is important, and comments like yours are valuable as they help us identify opportunities for future product improvements.
Thank you for choosing Frigidaire. We truly appreciate your support and your thoughtful feedback. If you ever have any questions or need assistance, please connect with us via Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We are always happy to help. - Maria
It’s wonderful to know that the unit is performing well overall. We also appreciate your feedback regarding the fan noise on the low setting. We understand that quieter operation is important, and comments like yours are valuable as they help us identify opportunities for future product improvements.
Thank you for choosing Frigidaire. We truly appreciate your support and your thoughtful feedback. If you ever have any questions or need assistance, please connect with us via Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We are always happy to help. - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
This is an awesome machine!
on June 27, 2026
Posted by: JoePaUSA
[This review was collected as part of a promotion.] Well pleased with this unit. It is quiet and does the job in our finished basement.
I love the pump feature .... it practically runs iteslf!
I love the pump feature .... it practically runs iteslf!
Response from frigidaire.comBy Ruth, Online Outreach Specialist, July 1, 2026
Hi there. Thank you for your great feedback! We're thrilled to hear you're so pleased with your Frigidaire unit and that it's performing well in your finished basement. We're glad you're enjoying its quiet operation and the convenience of the pump feature.
We appreciate you choosing Frigidaire and hope your appliance continues to make things easier for you!
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
We appreciate you choosing Frigidaire and hope your appliance continues to make things easier for you!
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
So far so good.
on June 26, 2026
Posted by: The stuff
[This review was collected as part of a promotion.] Easy to set up. Working well with no issues so far.
Response from frigidaire.comBy Angel, Online Outreach Specialists, June 30, 2026
Hi, The stuff! Thank you for your review! We're happy to hear your Frigidaire dehumidifier was easy to set up and is working well with no issues so far. We appreciate you choosing Frigidaire and hope it continues to perform reliably and keep your space comfortable. If you need further assistance, please feel free to contact us via Live Chat at frigidaire.com or call us at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST. We're always here to help. -Angel
Written by a customer while visiting frigidaire.com
Customer Rating
5
Basement feels so much better
on June 24, 2026
Posted by: glenusa
[This review was collected as part of a promotion.] ever since purchasing my new Frigidaire dehumidifier the basement is now a pleasant place to be.
Response from frigidaire.comBy Maico, Online Outreach Specialist, June 29, 2026
Hello there, Glenusa! Thank you for sharing your wonderful feedback about your Frigidaire dehumidifier! We’re delighted to hear that it has made such a positive difference and that your basement is now a much more pleasant place to be.
We truly appreciate you choosing Frigidaire and are happy to know your dehumidifier is delivering the performance you were looking for. Thank you for taking the time to share your experience with us!
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day! - Maico
We truly appreciate you choosing Frigidaire and are happy to know your dehumidifier is delivering the performance you were looking for. Thank you for taking the time to share your experience with us!
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day! - Maico
Written by a customer while visiting frigidaire.com
Customer Rating
4
Wifi connection to app unreliable
on June 22, 2026
Posted by: Van85
[This review was collected as part of a promotion.] The device works well as a dehumidifier, it's pulling what I need out of the air, we have not hooked it up to the washer drain just yet to test the auto emptying pump but plan to in the future. The disappointing aspect of this unit is it's supposed to be able to connect to WiFi and have app access for control and updates. I had it connected for the first 5 days but the app was saying my filter was dirty (it's not, the device was not lit up that it was dirty) and there was no way to reset that on the app and the manual reset for it on the device didn't work as the device wasn't showing it as dirty. The app was also not sending me notifications for when the bucket was full, though if I opened the app it would update to show full. This wasn't a big deal, I can check it but just kind of defeats the purpose. After 5 days the WiFi light kept beeping annoyingly and the app says "something is wrong". I have tried all the tips and tricks to reset it and readd to app but I'm having the same issue. I'm pretty tech savvy and I did have it working for 5 days before it just decided to not work. My house is not very large and signal is good in the area I have it, I have not managed to get it work yet but I didn't buy this unit for the WiFi option it was just a plus BUT if you sell something it should work as intended.
Response from frigidaire.comBy Maria, Online Outreach Specialist, June 26, 2026
Thank you for taking the time to share such detailed feedback. We are pleased to hear that your dehumidifier is performing well and effectively removing moisture from the air. It's also great to know that you're looking forward to using the auto-empty pump feature in the future.
We sincerely appreciate you bringing your concerns about the Wi-Fi connectivity and app functionality to our attention. We understand how frustrating it is when features such as filter status, bucket-full notifications, and wireless connectivity do not perform as expected, especially after initially working properly. We also appreciate the troubleshooting efforts you've already made. Feedback like yours is invaluable, as it helps us identify opportunities to improve both our products and the connected app experience.
Thank you for choosing Frigidaire. We value your honest feedback and are glad the dehumidifier itself is meeting your expectations. We'd like the opportunity to help resolve the Wi-Fi and app concerns. Please connect with us via Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST, and our team will be happy to assist you further. - Maria
We sincerely appreciate you bringing your concerns about the Wi-Fi connectivity and app functionality to our attention. We understand how frustrating it is when features such as filter status, bucket-full notifications, and wireless connectivity do not perform as expected, especially after initially working properly. We also appreciate the troubleshooting efforts you've already made. Feedback like yours is invaluable, as it helps us identify opportunities to improve both our products and the connected app experience.
Thank you for choosing Frigidaire. We value your honest feedback and are glad the dehumidifier itself is meeting your expectations. We'd like the opportunity to help resolve the Wi-Fi and app concerns. Please connect with us via Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST, and our team will be happy to assist you further. - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
Dehumidifier
on June 21, 2026
Posted by: Vacca family
[This review was collected as part of a promotion.] Just purchased and is a beast- every day emptying to a of water. Basement is a desert lol:)
Response from frigidaire.comBy Angel, Online Outreach Specialists, June 24, 2026
Hi, Vacca family! Thank you for sharing your feedback! We're delighted to hear that your new Frigidaire dehumidifier is making such a noticeable difference in your basement. It’s great to know that it’s effectively removing excess moisture and helping create a much drier, more comfortable environment. We appreciate your sense of humor and are thrilled that your dehumidifier is performing like a "beast" right out of the box!
If you need further assistance, please feel free to contact us via Live Chat at frigidaire.com or call us at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST. We’re always here to support you and help you get the most out of your appliance. -Angel
If you need further assistance, please feel free to contact us via Live Chat at frigidaire.com or call us at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST. We’re always here to support you and help you get the most out of your appliance. -Angel
Written by a customer while visiting frigidaire.com