Customer reviews from frigidaire.com
Frigidaire - 4500 Sq Ft 50 Pint Dehumidifier with Pump - White
Average customer rating
4.9
(22 Reviews)
Rating breakdown 22 reviews
5 Stars
19
4 Stars
3
3 Stars
0
2 Stars
0
1 Star
0
Customer Reviews for Frigidaire - 4500 Sq Ft 50 Pint Dehumidifier with Pump - White
Customer Rating
5
on February 26, 2026
Posted by: FrankP2
[This review was collected as part of a promotion.] This dehumidifier works twice as well as our old unit. It is efficient and runs very quiet. Really like being able to operate the dehumidifier with the phone app.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, March 2, 2026
Hi there. Thank you for your feedback! We’re thrilled to hear that your new dehumidifier is outperforming your old unit, running efficiently and quietly. It’s great to know you’re enjoying the convenience of controlling it with the phone app!
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
Convenient Smart Large Dehumidifier
on February 26, 2026
Posted by: Don82
[This review was collected as part of a promotion.] This dehumidifier is an excellent addition to our home and basement. It was easy to set up and install! We loved the WiFi enabled feature on our Frigidaire 35pint dehumidifier and being able to control it right from an app. We often had to empty the water tray so getting this larger 50 pint WiFi enabled with a pump installed is superb and convenient for our busy family.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, March 2, 2026
Hi there. Thank you for your wonderful feedback! We’re thrilled to hear that your new 50 pint WiFi-enabled dehumidifier is making a big difference in your home and basement. It’s great to know that the larger capacity, pump, and app control are helping keep things convenient for your busy family. We’re so glad it’s meeting your needs!
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
on February 27, 2026
Posted by: coop_4990
[This review was collected as part of a promotion.] I got this dehumidifier because I have a 100 gallon saltwater aquarium in my office about 8 feet from my desk and all my electrical equipment. I lose about 1 gallon of water per day to evaporation and if you've ever spent any time in Florida you know what saltwater in the air can do to your stuff. When I first fired it up I was surprised by the fan, it's no joke, it's puling in some major air, so note that it's not the most quiet thing in the world but if I'm on a call or something i can just turn it off with the app. Within hours that tray was filling up fast, this thing can suck up some water, I really like it and feel better knowing that most of that evaporation water is getting caught before it can corrupt my electrical equipment.
Response from frigidaire.comBy Jessica, Online Outreach Specialist, March 2, 2026
Thank you for sharing your experience! We’re glad to hear that your 50 Pint Built-In Pump Dehumidifier with Wi-Fi is helping protect your office and equipment from excess moisture. It’s great to know that it’s efficiently capturing the evaporation from your aquarium and giving you peace of mind.
We appreciate your note about the fan noise and are happy that the Wi-Fi functionality allows you to control it conveniently from the app. Your feedback is valuable, and we’re thrilled the dehumidifier is performing well in such a challenging environment.
If you have any questions or need assistance, please don't hesitate to call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
- Jessica
We appreciate your note about the fan noise and are happy that the Wi-Fi functionality allows you to control it conveniently from the app. Your feedback is valuable, and we’re thrilled the dehumidifier is performing well in such a challenging environment.
If you have any questions or need assistance, please don't hesitate to call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
- Jessica
Written by a customer while visiting frigidaire.com
Customer Rating
5
on March 2, 2026
Posted by: lynn607
[This review was collected as part of a promotion.] This dehumidifier is just what we need in our older house. I like that it is easily portable and that it connects to the wi-fi. This makes it easier to check the unit through the app and to change the functions without having to go to it. This has helped to get the musty smell out of the basement pantry.
Response from frigidaire.comBy Christian, Online Outreach Specialist, March 4, 2026
Thank you for sharing your experience! We’re so glad to hear that your Frigidaire dehumidifier is helping keep your older home comfortable and musty smells at bay. It’s great that the portability and Wi-Fi connectivity are making it easy to control and monitor from the app. We hope it continues to make your space fresher and more comfortable! Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards
Christian
Best Regards
Christian
Written by a customer while visiting frigidaire.com
Customer Rating
5
Sleek, Efficient, and Effective
on March 4, 2026
Posted by: EC827
This humidifier, although large capacity is discreet and dare I say sleek? It is so quiet you hardly notice it running, but can easily check through the WiFi capabilities. We have a very damp basement that has always struggled with moisture. We had a suspicion our current humidifier was not cutting its when it would fail to have water for emptying. That was confirmed when this one consistently removes water in little to no time. We are no longer going through DampRids in record time because this is so effectively removing the moisture. The sensors don’t allow for overflow when we don’t have the drainage hose plugged in, but love that we have the option to drain automatically.
Response from frigidaire.comBy Jessica, Online Outreach Specialist, March 5, 2026
Thank you for sharing such detailed feedback! We’re thrilled to hear that your 50 Pint built-in pump dehumidifier with Wi-Fi is performing exceptionally well and helping manage moisture in your basement.
It’s wonderful to know that the unit’s quiet operation, effective water removal, and Wi-Fi capabilities are making it easy to monitor and maintain optimal humidity levels. We’re also glad that the sensors and drainage options are giving you peace of mind while providing convenience.
We appreciate your detailed insights and hope your dehumidifier continues to keep your space comfortable and dry for years to come. If you will need assistance in the future, please don’t hesitate to reach out to us via call at 1‑800‑374‑4432, Monday–Friday, 8:30 AM to 8:00 PM EST. Wishing you all the very best.
- Jessica
It’s wonderful to know that the unit’s quiet operation, effective water removal, and Wi-Fi capabilities are making it easy to monitor and maintain optimal humidity levels. We’re also glad that the sensors and drainage options are giving you peace of mind while providing convenience.
We appreciate your detailed insights and hope your dehumidifier continues to keep your space comfortable and dry for years to come. If you will need assistance in the future, please don’t hesitate to reach out to us via call at 1‑800‑374‑4432, Monday–Friday, 8:30 AM to 8:00 PM EST. Wishing you all the very best.
- Jessica
Written by a customer while visiting frigidaire.com
Customer Rating
5
on March 5, 2026
Posted by: cral44
This product is amazing and works exactly as advertised!
The built-in-pump is a great feature and works very well.
Response from frigidaire.comBy Sam, Online Outreach Specialist, March 6, 2026
Hello cral44!
Thank you for taking the time to share your feedback about your Frigidaire 50 Pint Built-In Pump Dehumidifier (model FHDP5033Y1).
We’re delighted to hear that the dehumidifier is working exactly as advertised and that you’re enjoying the built-in pump feature. It’s great to know that the product is making a positive difference in your home.
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. ~Sam
Thank you for taking the time to share your feedback about your Frigidaire 50 Pint Built-In Pump Dehumidifier (model FHDP5033Y1).
We’re delighted to hear that the dehumidifier is working exactly as advertised and that you’re enjoying the built-in pump feature. It’s great to know that the product is making a positive difference in your home.
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. ~Sam
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great dehumidifier!
on March 16, 2026
Posted by: Knd4
[This review was collected as part of a promotion.] This is a great dehumidifier. It is compact, yet powerful. The wheels make it easy to move and the drawer easily pulls out to empty. We hooked ours up to drain directly into the basement drain, so no need to empty. Very convenient!
Response from frigidaire.comBy Reed, Online Outreach Specialist, March 19, 2026
Hi Knd4,
Thank you for sharing your feedback! We’re delighted to hear your dehumidifier is delivering strong performance while remaining compact and easy to move. It’s great to know the wheels and easy-to-empty bucket design are convenient, and even better that the continuous drain setup is working well for you—definitely a hassle-free solution.
If you ever have questions about settings, maintenance, or tips to keep your unit performing at its best, our specialists are always happy to help. You can connect with us via Live Chat at Frigidaire.com or by calling 1-800-374-4432, Monday – Friday, 8:30 AM – 8:00 PM ET.
Thank you for choosing Frigidaire!
— Reed
Thank you for sharing your feedback! We’re delighted to hear your dehumidifier is delivering strong performance while remaining compact and easy to move. It’s great to know the wheels and easy-to-empty bucket design are convenient, and even better that the continuous drain setup is working well for you—definitely a hassle-free solution.
If you ever have questions about settings, maintenance, or tips to keep your unit performing at its best, our specialists are always happy to help. You can connect with us via Live Chat at Frigidaire.com or by calling 1-800-374-4432, Monday – Friday, 8:30 AM – 8:00 PM ET.
Thank you for choosing Frigidaire!
— Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
Frigidaire 50 pint built in pump
on March 23, 2026
Posted by: B357
[This review was collected as part of a promotion.] Have had this unit running for 2 weeks in basement. Has performed flawlessly and so simple to control. The fact it has the built in pump is a huge bonus. Should have looked into this awhile ago. Unit maintains the desired moisture level in the entire lower area. Great product
Response from frigidaire.comBy Ruth, Online Outreach Specialist, March 26, 2026
Hi there. We’re glad to hear your new unit is performing flawlessly and that the built-in pump is making a difference! It’s great to know it’s keeping your basement at the desired moisture level.
Thank you for sharing your experience and for choosing Frigidaire!
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Thank you for sharing your experience and for choosing Frigidaire!
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com