Customer reviews from frigidaire.com
Frigidaire - 4500 Sq Ft 50 Pint Dehumidifier with Pump - White
Average customer rating
4.7
(93 Reviews)
Rating breakdown 93 reviews
5 Stars
70
4 Stars
18
3 Stars
4
2 Stars
1
1 Star
0
Customer Reviews for Frigidaire - 4500 Sq Ft 50 Pint Dehumidifier with Pump - White
Customer Rating
5
Excellent dehumidifier
on August 11, 2026
Posted by: Carly118
[This review was collected as part of a promotion.] We bought a 100+ year old house and noticed that our clothes were taking days to dry on the racks in the basement. One day after installing this dehumidifier and our clothes are dry within a day and our persistent damp corners are now dry. The automatic pump is excellent and keeps the water draining into our stationary sink so I don't have to constantly empty the tank.
Response from frigidaire.comBy Angel, Online Outreach Specialists, August 14, 2026
Hi, Carly118! Thank you for sharing your experience! We’re delighted to hear that your Frigidaire dehumidifier has made such a noticeable difference in your basement. It’s wonderful to know that your clothes are drying faster, those damp corners are now dry, and the automatic pump is making things even more convenient by continuously draining the collected water. We truly appreciate you choosing Frigidaire and taking the time to share your feedback!
If you need further assistance, please feel free to contact us via Live Chat at frigidaire.com or call us at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST, and we’ll be happy to help. –Angel
If you need further assistance, please feel free to contact us via Live Chat at frigidaire.com or call us at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST, and we’ll be happy to help. –Angel
Written by a customer while visiting frigidaire.com
Customer Rating
5
Frigidaire 50 Pint Built in Pump Dehumidifier w/ Wifi recommended
on August 9, 2026
Posted by: JCenjoy
[This review was collected as part of a promotion.] Frigidaire products are good period, but I just purchase the 50 Pint Dehumidifier and we're so happy to do so! This summer has been especially humid and rainy. Having this humidifier specifically for our basement takes care of all our concerns. No problem keeping the humidity down at all! Highly recommend!
Response from frigidaire.comBy Patrick, Online Outreach Specialist, August 10, 2026
Hi JCenjoy!
Thank you for your wonderful feedback! We’re thrilled to hear that your Frigidaire 50 Pint Dehumidifier is helping keep your basement comfortable and humidity levels under control, especially during the humid and rainy summer months. We truly appreciate your recommendation and are so glad you chose Frigidaire.
If you need any type of assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Thank you for your wonderful feedback! We’re thrilled to hear that your Frigidaire 50 Pint Dehumidifier is helping keep your basement comfortable and humidity levels under control, especially during the humid and rainy summer months. We truly appreciate your recommendation and are so glad you chose Frigidaire.
If you need any type of assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
on August 9, 2026
Posted by: Dry crawlspace
[This review was collected as part of a promotion.] Easy to use. Works well. Have not had any issues. Pump option is very convenient.
So far has worked flawlessly.
So far has worked flawlessly.
Response from frigidaire.comBy Reed, Online Outreach Specialist, August 11, 2026
Hi Dry crawlspace, thank you for taking the time to share your wonderful feedback! We're delighted to hear that your Frigidaire Built-In Pump Dehumidifier has been easy to use and is working flawlessly. It's great to know that you're enjoying the convenience of the built-in pump option and have not experienced any issues.
Thank you for choosing Frigidaire, and we hope you continue to enjoy your dehumidifier for years to come. If you ever have any questions or need assistance with your appliance, please connect with us through live chat at Frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 AM–8:00 PM ET. We're always happy to help. — Reed
Thank you for choosing Frigidaire, and we hope you continue to enjoy your dehumidifier for years to come. If you ever have any questions or need assistance with your appliance, please connect with us through live chat at Frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 AM–8:00 PM ET. We're always happy to help. — Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
Working as planned
on August 6, 2026
Posted by: Easy Boss
[This review was collected as part of a promotion.] Read the manual. Let stand for an hour. Plugged in and hooked up water line and ran to washer dump out and done.
That easy.
That easy.
Response from frigidaire.comBy Maria, Online Outreach Specialist, August 10, 2026
Thank you for taking the time to share your feedback! We’re thrilled to hear that your dehumidifier was so easy to set up and is working as planned.
It’s great to know that following the manual, allowing the unit to stand for an hour, and connecting the water line to your washer drain made installation so straightforward. We’re delighted that the setup was quick and hassle-free!
If you have any questions or need assistance with your dehumidifier, please don’t hesitate to contact us by phone at 1-800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST, or via Live Chat at Frigidaire.com.
Thank you again for choosing Frigidaire and for sharing your experience! We hope your dehumidifier continues to provide reliable humidity control for many years to come. - Maria
It’s great to know that following the manual, allowing the unit to stand for an hour, and connecting the water line to your washer drain made installation so straightforward. We’re delighted that the setup was quick and hassle-free!
If you have any questions or need assistance with your dehumidifier, please don’t hesitate to contact us by phone at 1-800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST, or via Live Chat at Frigidaire.com.
Thank you again for choosing Frigidaire and for sharing your experience! We hope your dehumidifier continues to provide reliable humidity control for many years to come. - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
Perfect for reducing excessive humidity
on August 6, 2026
Posted by: ACP22
[This review was collected as part of a promotion.] I bought this appliance to reduce humidity in our house in coastal California. The indoor humidity was hovering well above 70% most days before using the dehumidifier. Two days later, the humidity started to come down and is now holding around 65% or so.
The only issue I have with the unit is that it is very loud even at the low setting on the fan. Otherwise all functions are easy to understand and use. I set up the unit in our laundry room and hooked up the drainage to the same discharge as the washer.? The pump drainage works well and does away with having to drain the bucket every day.
The WiFi function was easy to set up and allows for full control of the modes and fan speed, plus the on/off switch, from the Frigidaire app.
The WiFi function was easy to set up and allows for full control of the modes and fan speed, plus the on/off switch, from the Frigidaire app.
Response from frigidaire.comBy Maria, Online Outreach Specialist, August 10, 2026
Thank you for taking the time to share such a detailed review! We’re thrilled to hear that your dehumidifier is helping reduce the excessive humidity in your home and that you’re finding the controls and functions easy to understand and use.
It’s great to know that the pump drainage has been working well and eliminated the need to empty the bucket every day. We’re also glad that the WiFi setup was easy and that you’re enjoying the convenience of controlling the modes, fan speed, and power through the Frigidaire app.
We’re sorry to hear that the unit is louder than you’d prefer, even on the low fan setting. We understand how important quiet operation can be, especially in a home environment, and we appreciate you sharing this feedback. We’ll be sure to pass your comments along to our product team.
If you have any questions or need assistance with your dehumidifier, please don’t hesitate to contact us by phone at 1-800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST, or via Live Chat at Frigidaire.com.
Thank you again for choosing Frigidaire and for sharing your experience! We hope your dehumidifier continues to provide reliable humidity control and convenient operation for many years to come. - Maria
It’s great to know that the pump drainage has been working well and eliminated the need to empty the bucket every day. We’re also glad that the WiFi setup was easy and that you’re enjoying the convenience of controlling the modes, fan speed, and power through the Frigidaire app.
We’re sorry to hear that the unit is louder than you’d prefer, even on the low fan setting. We understand how important quiet operation can be, especially in a home environment, and we appreciate you sharing this feedback. We’ll be sure to pass your comments along to our product team.
If you have any questions or need assistance with your dehumidifier, please don’t hesitate to contact us by phone at 1-800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST, or via Live Chat at Frigidaire.com.
Thank you again for choosing Frigidaire and for sharing your experience! We hope your dehumidifier continues to provide reliable humidity control and convenient operation for many years to come. - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
Dehumidifier
on August 3, 2026
Posted by: JerseyJamm
[This review was collected as part of a promotion.] The dehumidifier works really well in our basement and helps bring down the humidity level. A larger reservoir would be helpful.
Response from frigidaire.comBy Chris, Online Outreach Specialist, August 3, 2026
Dear Valued Customer,
Thank you for sharing your feedback! We’re glad to hear that your dehumidifier is working well in your basement and helping maintain a more comfortable humidity level. We appreciate your comments regarding the reservoir size, as customer feedback is valuable in helping us continue to improve our products.
Thank you for choosing us, and we hope your dehumidifier continues to provide reliable performance and comfort for your home!
If you have any additional questions or concerns in the future, please don’t hesitate to reach out. You can connect with us through Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We will be happy to assist you.
Best regards,
Chris
Thank you for sharing your feedback! We’re glad to hear that your dehumidifier is working well in your basement and helping maintain a more comfortable humidity level. We appreciate your comments regarding the reservoir size, as customer feedback is valuable in helping us continue to improve our products.
Thank you for choosing us, and we hope your dehumidifier continues to provide reliable performance and comfort for your home!
If you have any additional questions or concerns in the future, please don’t hesitate to reach out. You can connect with us through Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We will be happy to assist you.
Best regards,
Chris
Written by a customer while visiting frigidaire.com
Customer Rating
4
50 Pint Not Really 50 Pint
on August 2, 2026
Posted by: RayBo111
[This review was collected as part of a promotion.] Reliable so far. Different rectangular box to empty. Holds way less than 50 pints! Is replacement for warranty unit which held more liquid.
Response from frigidaire.comBy Maria, Online Outreach Specialist, August 3, 2026
Thank you for taking the time to share your feedback! We’re glad to hear that your dehumidifier has been reliable and is performing well so far.
We also appreciate your honest comments about the new water bucket design and capacity. We understand your concern that the collection bucket holds less water than your previous warranty replacement unit, and we appreciate you bringing this to our attention. Feedback like yours is valuable and helps us identify opportunities to improve our products and overall customer experience.
Thank you again for choosing Frigidaire and for sharing your experience. We hope your dehumidifier continues to provide dependable performance for years to come. - Maria
We also appreciate your honest comments about the new water bucket design and capacity. We understand your concern that the collection bucket holds less water than your previous warranty replacement unit, and we appreciate you bringing this to our attention. Feedback like yours is valuable and helps us identify opportunities to improve our products and overall customer experience.
Thank you again for choosing Frigidaire and for sharing your experience. We hope your dehumidifier continues to provide dependable performance for years to come. - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great Dehumidifier
on August 1, 2026
Posted by: RAC70
[This review was collected as part of a promotion.] This dehumidifier is extremely quiet and very efficient, has several control options to let you use it either continuously or in individual situations. On a relative basis, a good price too.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, August 4, 2026
Hi RAC70!
Thank you for taking the time to share your experience with your Frigidaire dehumidifier. We’re delighted to hear that you’re enjoying its quiet operation, efficiency, flexible control options, and overall value.
We’re glad your dehumidifier is helping create a more comfortable environment in your home. Your feedback and support mean a great deal to us, and we appreciate you choosing Frigidaire.
If you ever have any questions or need assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Thank you for taking the time to share your experience with your Frigidaire dehumidifier. We’re delighted to hear that you’re enjoying its quiet operation, efficiency, flexible control options, and overall value.
We’re glad your dehumidifier is helping create a more comfortable environment in your home. Your feedback and support mean a great deal to us, and we appreciate you choosing Frigidaire.
If you ever have any questions or need assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Written by a customer while visiting frigidaire.com