Customer reviews from frigidaire.com
Frigidaire - 4500 Sq Ft 50 Pint Dehumidifier with Pump - White
Average customer rating
4.7
(70 Reviews)
Rating breakdown 70 reviews
5 Stars
55
4 Stars
11
3 Stars
3
2 Stars
1
1 Star
0
Customer Reviews for Frigidaire - 4500 Sq Ft 50 Pint Dehumidifier with Pump - White
Customer Rating
5
Great Dehumidifier
on August 1, 2026
Posted by: RAC70
[This review was collected as part of a promotion.] This dehumidifier is extremely quiet and very efficient, has several control options to let you use it either continuously or in individual situations. On a relative basis, a good price too.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, August 4, 2026
Hi RAC70!
Thank you for taking the time to share your experience with your Frigidaire dehumidifier. We’re delighted to hear that you’re enjoying its quiet operation, efficiency, flexible control options, and overall value.
We’re glad your dehumidifier is helping create a more comfortable environment in your home. Your feedback and support mean a great deal to us, and we appreciate you choosing Frigidaire.
If you ever have any questions or need assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Thank you for taking the time to share your experience with your Frigidaire dehumidifier. We’re delighted to hear that you’re enjoying its quiet operation, efficiency, flexible control options, and overall value.
We’re glad your dehumidifier is helping create a more comfortable environment in your home. Your feedback and support mean a great deal to us, and we appreciate you choosing Frigidaire.
If you ever have any questions or need assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
4
Great humidifier. Could improve
on July 21, 2026
Posted by: Mcomp entry
[This review was collected as part of a promotion.] This was a good choice, it keeps the humidity down in the basement, but could use some updates to the app. For instance, the dirty filter notice will not go away, no matter what is attempted after cleaning the filter. Also, I could never get the pump to work, so I use the hose instead.
Response from frigidaire.comBy Maico, Online Outreach Specialist, July 24, 2026
Hello Mcomp, thank you for sharing your feedback! We’re glad to hear that your Frigidaire humidifier is helping keep your basement humidity at a comfortable level. We appreciate you taking the time to share your experience and the areas where you feel improvements could be made.
We understand how frustrating it can be when app notifications, such as the dirty filter reminder, do not clear as expected, and we also appreciate your comments regarding the pump functionality. Your feedback is valuable and will be shared with our team as we continue working to improve our products and customer experience.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day! - Maico
We understand how frustrating it can be when app notifications, such as the dirty filter reminder, do not clear as expected, and we also appreciate your comments regarding the pump functionality. Your feedback is valuable and will be shared with our team as we continue working to improve our products and customer experience.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day! - Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great Product So Far
on July 16, 2026
Posted by: Dan_H
[This review was collected as part of a promotion.] Love it so far, works as described. Have not used the pump function yet. I love the WiFi feature as well.
Response from frigidaire.comBy Reed, Online Outreach Specialist, July 17, 2026
Hi valued customer, thank you for taking the time to share your wonderful feedback! We're delighted to hear that you're loving your Frigidaire dehumidifier and that it has been performing as described. It's great to know you're enjoying the Wi-Fi feature, and we hope the built-in pump function will be just as convenient when you need it. We truly appreciate you choosing Frigidaire and hope you continue to enjoy your appliance.
If you ever have any questions or need assistance with your appliance, please connect with us through live chat at Frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 AM–8:00 PM ET. — Reed
If you ever have any questions or need assistance with your appliance, please connect with us through live chat at Frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 AM–8:00 PM ET. — Reed
Written by a customer while visiting frigidaire.com
Customer Rating
4
Great little Dehumidifier
on July 15, 2026
Posted by: kendalR
[This review was collected as part of a promotion.] I am very happy with my new Dehumidifier and am surprised how well and quickly it removes the moisture. Got it down to 47% last night. Wish the app was better though in being able to set a time off and on to pair with my Time of Use Electric tarriff
Response from frigidaire.comBy Rox, Online Outreach Specialist, July 20, 2026
Hi, KendalR! Thank you for your thoughtful review! We're delighted to hear your new dehumidifier is removing moisture quickly and helping maintain a comfortable humidity level in your home. We also appreciate your feedback about the app scheduling features. Comments like yours are invaluable as we continue working to improve the user experience. Thank you for choosing Frigidaire!
If you ever have questions or need assistance, connect with us via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. We're always happy to help.
-Rox
If you ever have questions or need assistance, connect with us via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. We're always happy to help.
-Rox
Written by a customer while visiting frigidaire.com
Customer Rating
5
Works!
on July 15, 2026
Posted by: Jfo2026
[This review was collected as part of a promotion.] Has taken the basement humidity level of 70% down to 45% in 5 days. The app works well too!
Response from frigidaire.comBy Angel, Online Outreach Specialists, July 16, 2026
Hi, Jfo2026! Thank you for sharing your experience! We're thrilled to hear that your dehumidifier reduced your basement's humidity from 70% to 45% in just five days and that you're enjoying the convenience of the app as well. It's wonderful to know your appliance is performing so effectively.
If you need further assistance, please feel free to contact us via Live Chat at frigidaire.com or call us at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST, and our team will be glad to help. -Angel
If you need further assistance, please feel free to contact us via Live Chat at frigidaire.com or call us at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST, and our team will be glad to help. -Angel
Written by a customer while visiting frigidaire.com
Customer Rating
5
Dehumidifier
on July 13, 2026
Posted by: CT222
[This review was collected as part of a promotion.] It's been running a week and seems to be doing a great job.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, July 15, 2026
Hi there. Thank you for your feedback! We're happy to hear your new Frigidaire range is off to a great start and performing well after the first week. We appreciate you choosing Frigidaire and hope it continues to provide you with reliable performance for years to come. Happy cooking!
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
on July 12, 2026
Posted by: Dave_ValleyView
[This review was collected as part of a promotion.] The unit is very quiet compared to our old dehumidifier. We have it in the basement, we’re using the pump and so it’s just hands-off and it’s maintaining the percentage we set and making it very comfortable down there. It’s nice to have an app where I can just check on it periodically.
Response from frigidaire.comBy Maria, Online Outreach Specialist, July 14, 2026
Thank you for taking the time to share your wonderful feedback. We are delighted to hear that you are enjoying your new dehumidifier.
It’s fantastic to know that it operates much more quietly than your previous unit and that the built-in pump provides the hands-free convenience you were looking for. We’re also pleased to hear that it is maintaining your desired humidity level and making your basement much more comfortable. It’s great to know that the app allows you to conveniently monitor the unit whenever you need to. We strive to design appliances that deliver reliable performance and smart convenience, and we’re thrilled that your dehumidifier is meeting your expectations.
Thank you for choosing Frigidaire. We truly appreciate your support and are happy to know that you are enjoying your new dehumidifier. If you ever have any questions or need assistance, please connect with us via Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We are always happy to help. - Maria
It’s fantastic to know that it operates much more quietly than your previous unit and that the built-in pump provides the hands-free convenience you were looking for. We’re also pleased to hear that it is maintaining your desired humidity level and making your basement much more comfortable. It’s great to know that the app allows you to conveniently monitor the unit whenever you need to. We strive to design appliances that deliver reliable performance and smart convenience, and we’re thrilled that your dehumidifier is meeting your expectations.
Thank you for choosing Frigidaire. We truly appreciate your support and are happy to know that you are enjoying your new dehumidifier. If you ever have any questions or need assistance, please connect with us via Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We are always happy to help. - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great quiet unit for home office garage in FL
on July 11, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] This unit has been working like a charm maintaining the insulated with an oversized mini split at a constant humidity level of 45%-50% running at night and automatically draining. The app has good schedule settings and options. It is quiet and the only noise you hear is from the fan blowing at a low speed.
Response from frigidaire.comBy Maria, Online Outreach Specialist, July 13, 2026
Thank you for taking the time to share your wonderful feedback. We are delighted to hear that your new dehumidifier has been performing so well.
It’s fantastic to know that it is maintaining your desired humidity level, operating quietly, and that the automatic drain feature has been convenient for your setup. We’re also pleased to hear that you are enjoying the app’s scheduling options and controls. We strive to design appliances that provide reliable performance and smart convenience, and we’re thrilled that your dehumidifier is meeting your expectations.
Thank you for choosing Frigidaire. We truly appreciate your support and are happy to know that you are enjoying your new dehumidifier. If you ever have any questions or need assistance, please connect with us via Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We are always happy to help. - Maria
It’s fantastic to know that it is maintaining your desired humidity level, operating quietly, and that the automatic drain feature has been convenient for your setup. We’re also pleased to hear that you are enjoying the app’s scheduling options and controls. We strive to design appliances that provide reliable performance and smart convenience, and we’re thrilled that your dehumidifier is meeting your expectations.
Thank you for choosing Frigidaire. We truly appreciate your support and are happy to know that you are enjoying your new dehumidifier. If you ever have any questions or need assistance, please connect with us via Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We are always happy to help. - Maria
Written by a customer while visiting frigidaire.com