Customer reviews from frigidaire.com
Frigidaire - 4500 Sq Ft 50 Pint Dehumidifier with Pump - White
Average customer rating
4.7
(93 Reviews)
Rating breakdown 93 reviews
5 Stars
70
4 Stars
18
3 Stars
4
2 Stars
1
1 Star
0
Customer Reviews for Frigidaire - 4500 Sq Ft 50 Pint Dehumidifier with Pump - White
Customer Rating
4
Does the job but heats up the room
on September 7, 2026
Posted by: Bvit
[This review was collected as part of a promotion.] We can definitely tell the difference in the room. The musty odor is gone. But this 600 square foot basement room is 10 degrees warmer when the dehumidifier is running. Wasn’t expecting that.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, September 9, 2026
Hi Bvit!
Thank you for sharing your experience with your Frigidaire dehumidifier. We’re glad to hear it has helped eliminate the musty odor in your basement.
We understand your concern about the room becoming noticeably warmer while the unit is running. We appreciate you bringing this to our attention, as feedback like yours helps us better understand our customers’ experiences and improve our products.
If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Thank you for sharing your experience with your Frigidaire dehumidifier. We’re glad to hear it has helped eliminate the musty odor in your basement.
We understand your concern about the room becoming noticeably warmer while the unit is running. We appreciate you bringing this to our attention, as feedback like yours helps us better understand our customers’ experiences and improve our products.
If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
4
Frigidaire Dehumidifier- Early Review
on September 6, 2026
Posted by: White sands
[This review was collected as part of a promotion.] Easy setup, removes substantial amount of humidity and dampness from our basement. So far it works well although even on the low setting it is somewhat loud. Our previous one was whisper quiet, but quit functioning after 4 years.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, September 10, 2026
Hi there. Thank you for sharing your feedback! We’re glad to hear that your Frigidaire dehumidifier was easy to set up and is doing a great job reducing humidity and dampness in your basement. We also appreciate your feedback regarding the noise level and will be sure to share it with our team. Thank you for choosing Frigidaire!
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
Easy as pie
on September 3, 2026
Posted by: Cleggs
[This review was collected as part of a promotion.] I love this unit compared to my previous one (freidlich it was so difficult removing the bucket and worrying if the handle would pop out while carrying it.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, September 8, 2026
Hi there. Thank you for sharing your feedback! We’re thrilled to hear that you’re loving your new Frigidaire unit and finding it easier and more convenient to use than your previous one. We’re glad the improved design gives you greater confidence and peace of mind when handling the bucket.
Thank you for choosing Frigidaire!
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Thank you for choosing Frigidaire!
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
Works great!
on September 1, 2026
Posted by: AC12345678
[This review was collected as part of a promotion.] Excellent product!
Response from frigidaire.comBy Reed, Online Outreach Specialist, September 3, 2026
Hi AC12345678, thank you for taking the time to share your feedback! We’re delighted to hear that your Frigidaire dehumidifier is working great and that you’re pleased with the product. We truly appreciate you choosing Frigidaire and sharing your positive experience with us!
For any questions or assistance with your dehumidifier, please visit Frigidaire.com to connect with our live chat team or call us at 1-800-374-4432, Monday–Friday, 8:30am–8pm ET. We’ll be happy to help!
— Reed
For any questions or assistance with your dehumidifier, please visit Frigidaire.com to connect with our live chat team or call us at 1-800-374-4432, Monday–Friday, 8:30am–8pm ET. We’ll be happy to help!
— Reed
Written by a customer while visiting frigidaire.com
Customer Rating
4
50 pint dehumifier
on August 30, 2026
Posted by: AndyOpi
[This review was collected as part of a promotion.] The dehumidifier has been working great and is convenient with the built in pump and the noise level is acceptable for the size. Main issue is the wifi connection for the app was finicky and no where did the directions let you know what the correct button was to confirm connection. Once setup, the app worked well and was convenient for power and setting options.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, September 2, 2026
Hi AndyOpi!
Thank you for sharing your experience with your Frigidaire dehumidifier! We’re glad to hear that you’re enjoying its performance, built-in pump, and convenient app features once connected. We’re sorry the initial Wi-Fi setup was frustrating and that the instructions didn’t clearly explain how to confirm the connection.
We truly appreciate you bringing this to our attention, as your feedback helps us improve. If you ever need any assistance with your dehumidifier or app, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Thank you for sharing your experience with your Frigidaire dehumidifier! We’re glad to hear that you’re enjoying its performance, built-in pump, and convenient app features once connected. We’re sorry the initial Wi-Fi setup was frustrating and that the instructions didn’t clearly explain how to confirm the connection.
We truly appreciate you bringing this to our attention, as your feedback helps us improve. If you ever need any assistance with your dehumidifier or app, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
4
on August 26, 2026
Posted by: edwardgranger
[This review was collected as part of a promotion.] Works well. I appreciate this latest models WiFi. My previous models conked out much sooner than I would have wanted so I purchased and extended warranty this time. Fingers crossed that the pump and dehumidifier last at least 3 years.
Response from frigidaire.comBy Maria, Online Outreach Specialist, August 27, 2026
Thank you for taking the time to share your feedback! We’re glad to hear that your new dehumidifier is working well and that you’re enjoying the convenience of the WiFi feature.
We’re sorry to hear that your previous dehumidifiers did not last as long as you had hoped. We understand wanting peace of mind with a new appliance, and we hope your new dehumidifier and pump provide you with reliable performance for many years to come. We truly appreciate you choosing Frigidaire again and sharing your experience.
If you have any questions or need assistance with your dehumidifier or pump, please contact us by phone at 1-800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST, or via Live Chat at Frigidaire.com. Thank you again for choosing Frigidaire and for sharing your experience! - Maria
We’re sorry to hear that your previous dehumidifiers did not last as long as you had hoped. We understand wanting peace of mind with a new appliance, and we hope your new dehumidifier and pump provide you with reliable performance for many years to come. We truly appreciate you choosing Frigidaire again and sharing your experience.
If you have any questions or need assistance with your dehumidifier or pump, please contact us by phone at 1-800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST, or via Live Chat at Frigidaire.com. Thank you again for choosing Frigidaire and for sharing your experience! - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
4
Works efficiently
on August 25, 2026
Posted by: BerningJ2
[This review was collected as part of a promotion.] Within 24 hours of having it plugged in, the RH% was noticeably more comfortable than prior to having the unit. The pump option works great, and I never have to worry about removing and emptying the bucket when it is full. The unit is pretty quiet for the most part and so far, there are no complaints about the unit.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, August 28, 2026
Hi there. Thank you for sharing your experience! We’re glad to hear that your Frigidaire dehumidifier made a noticeable difference in your home’s humidity within just 24 hours. It’s great to know you’re enjoying the convenience of the pump option and the unit’s quiet operation. We appreciate you choosing Frigidaire and are happy to hear you have no complaints so far!
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
4
We have a dry unfinished basement again
on August 24, 2026
Posted by: Neik56
[This review was collected as part of a promotion.] We had a Combi heating unit installed back in the late spring in our unfinished basement. These systems are usually mounted on a plywood base against the wall. I noticed that when the humidity started to pick back up on the summer here in New England that the to be some type of issue with growth on a lower end of the board. I clean the area for the disinfectant cleaner design specifically for mold and mildew and then go went ahead and sprayed the product on the board one more time. At this point I was beginning to look for a dehumidifier for about a 600 square foot basement and came across this unit . To the criteria I was looking for was the proper size with Energy Efficiency and also a pump out unit to the drain. This particular unit seemed to fit the bill and because the hose has to be raised about 6 ft and run across to the drain it was important to make sure that it would adequately perform as needed without overworking the unit. I've had the unit about 3 weeks now and ran the continuous mode for the first day or two as was recommended and the basement was noticeably dryer. From there I said into the dry mode and a relative humidity of 50% and it has been cycling on and off as design. The pump has been working flawlessly so far and I've had absolutely no leaks at all. I think the price was fantastic for the unit itself and I'm hoping to get many more years of service out of it.
Response from frigidaire.comBy Reed, Online Outreach Specialist, August 27, 2026
Hi Neik56,
Thank you for taking the time to share such a detailed review! We’re delighted to hear that your Frigidaire dehumidifier has helped keep your 600-square-foot basement noticeably drier and that the pump has been working flawlessly without any leaks. It’s also great to know that the unit is cycling as designed at your 50% relative humidity setting and meets your expectations for efficiency and value.
We truly appreciate you choosing Frigidaire and hope your dehumidifier continues providing many years of dependable service!
If you ever have any questions or need assistance with your appliance, please visit Frigidaire.com to connect with our live chat team or call 1-800-374-4432, Monday–Friday, 8:30am–8pm ET. We’ll be happy to help!
— Reed
Thank you for taking the time to share such a detailed review! We’re delighted to hear that your Frigidaire dehumidifier has helped keep your 600-square-foot basement noticeably drier and that the pump has been working flawlessly without any leaks. It’s also great to know that the unit is cycling as designed at your 50% relative humidity setting and meets your expectations for efficiency and value.
We truly appreciate you choosing Frigidaire and hope your dehumidifier continues providing many years of dependable service!
If you ever have any questions or need assistance with your appliance, please visit Frigidaire.com to connect with our live chat team or call 1-800-374-4432, Monday–Friday, 8:30am–8pm ET. We’ll be happy to help!
— Reed
Written by a customer while visiting frigidaire.com