Customer reviews from frigidaire.com
Frigidaire - 4500 Sq Ft 50 Pint Dehumidifier with Pump - White
Average customer rating
4.7
(43 Reviews)
Rating breakdown 43 reviews
5 Stars
35
4 Stars
5
3 Stars
3
2 Stars
0
1 Star
0
Customer Reviews for Frigidaire - 4500 Sq Ft 50 Pint Dehumidifier with Pump - White
Customer Rating
3
Device is effective but loud
on June 4, 2026
Posted by: RIMBRI
This is a very good device but I would only recommend it to people that will keep it in their basement. It is far too loud to have in a bedroom, office or living room. The manual says 49dB on low, but when you are next to the device it is 60dB (I measured with my own meter). Therefore if you need it in a bedroom or office, I'd recommend having it across the other side of the room from you, and even then it's still quite loud.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, June 5, 2026
Hi RIMBRI!
Thank you for taking the time to share your detailed feedback. We are glad to hear that you find your Frigidaire dehumidifier effective overall, but we are sorry to learn that the noise level has been louder than expected in your experience.
We understand how important quieter operation is, especially for use in bedrooms, offices, and living spaces. Your observations regarding sound levels are very helpful and will be shared with our product team for review.
We appreciate your insights and your recommendation based on real-world use. If you ever need assistance or have additional concerns, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can.
— Patrick
Thank you for taking the time to share your detailed feedback. We are glad to hear that you find your Frigidaire dehumidifier effective overall, but we are sorry to learn that the noise level has been louder than expected in your experience.
We understand how important quieter operation is, especially for use in bedrooms, offices, and living spaces. Your observations regarding sound levels are very helpful and will be shared with our product team for review.
We appreciate your insights and your recommendation based on real-world use. If you ever need assistance or have additional concerns, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can.
— Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
3
on June 1, 2026
Posted by: Parnassus
[This review was collected as part of a promotion.] The unit has an attractive design and fan isn't too loud. I can"t apply a 5 star rating due the problem that it does not calibrate steadily to the set humidity level.
Response from frigidaire.comBy Maico, Online Outreach Specialist, June 2, 2026
Hi Parnassus, thank you for sharing your feedback. We’re glad to hear you like the unit’s design and that the fan operates at a comfortable noise level.
I’m sorry to hear that you’ve experienced difficulty with the unit consistently maintaining the set humidity level. I understand how that would be frustrating, especially when you’re relying on it to provide stable and predictable performance. Your concern about calibration and humidity control is important, and we appreciate you bringing it to our attention.
Feedback like yours helps us identify where performance consistency can be improved, and we’ll make sure your comments are shared with our product team for review.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact Customer Support at 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thank you, and have a great rest of your day! - Maico
I’m sorry to hear that you’ve experienced difficulty with the unit consistently maintaining the set humidity level. I understand how that would be frustrating, especially when you’re relying on it to provide stable and predictable performance. Your concern about calibration and humidity control is important, and we appreciate you bringing it to our attention.
Feedback like yours helps us identify where performance consistency can be improved, and we’ll make sure your comments are shared with our product team for review.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact Customer Support at 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thank you, and have a great rest of your day! - Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
East set up
on May 31, 2026
Posted by: Maisey44
[This review was collected as part of a promotion.] Keeps the basement dry. Easy to set up and I can see what it’s doing from my phone.
Response from frigidaire.comBy Reed, Online Outreach Specialist, June 2, 2026
Hi there, thank you for sharing your feedback. We’re glad to hear your dehumidifier is helping keep your basement dry and that you found it easy to set up. It’s also great to know you’re enjoying the convenience of being able to monitor its performance from your phone. We appreciate you taking the time to share your experience. For further assistance or support, please connect with us through live chat at Frigidaire.com or call 1-800-374-4432, Monday - Friday, 8:30am – 8:30pm ET. — Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
Efficient and quiet
on May 30, 2026
Posted by: Quiet and Dry
[This review was collected as part of a promotion.] I am so glad I got this new dehumidifier. It is so quiet and works well.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, June 2, 2026
Hi Quiet and Dry!
Thank you for taking the time to share your feedback. We are delighted to hear that you are happy with your new dehumidifier and that it is operating quietly and effectively.
It is wonderful to know that the unit is meeting your expectations and helping improve comfort in your home. Feedback like yours is greatly appreciated and helps us continue to focus on reliable, high-quality performance in our products.
We truly appreciate your support. If you need any assistance in the future, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Thank you for taking the time to share your feedback. We are delighted to hear that you are happy with your new dehumidifier and that it is operating quietly and effectively.
It is wonderful to know that the unit is meeting your expectations and helping improve comfort in your home. Feedback like yours is greatly appreciated and helps us continue to focus on reliable, high-quality performance in our products.
We truly appreciate your support. If you need any assistance in the future, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
3
Functional
on May 28, 2026
Posted by: Whoever21099966
[This review was collected as part of a promotion.] It’s quite hard to do a review when you’ve only had it a couple of weeks and it hadn’t had time to prove it all you hadn’t had time to learn how to use it completely so so far so good is all I can say
Response from frigidaire.comBy Patrick, Online Outreach Specialist, May 29, 2026
Hi Whoever21099966!
Thank you for taking the time to share your feedback with us. We appreciate you providing your initial impressions of your new dehumidifier.
We understand that it can take time to fully learn and evaluate a new appliance, and we’re glad to hear that things are going well so far. We hope that as you continue using it, it performs reliably and meets your expectations.
If you ever have any questions or need assistance in the future, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Thank you for taking the time to share your feedback with us. We appreciate you providing your initial impressions of your new dehumidifier.
We understand that it can take time to fully learn and evaluate a new appliance, and we’re glad to hear that things are going well so far. We hope that as you continue using it, it performs reliably and meets your expectations.
If you ever have any questions or need assistance in the future, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
Good dehumidifier
on May 20, 2026
Posted by: Georgeorndorff
[This review was collected as part of a promotion.] works well in the conditioned craw space. and the app is great for keeping a eye on it with out getting into the craw space
Response from frigidaire.comBy Ruth, Online Outreach Specialist, May 21, 2026
Hi there. Thanks for sharing your experience with Frigidaire! We’re glad to hear it’s working well in your crawl space setup and that the app makes it easy to monitor everything without having to go down there. It’s great to know the smart features are adding real convenience for you!
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
on May 17, 2026
Posted by: Mid79
[This review was collected as part of a promotion.] Am enjoying my new dehumidifier!
A much needed item for my basement!
A much needed item for my basement!
Response from frigidaire.comBy Maico, Online Outreach Specialist, May 19, 2026
Hi there, Mid79! Thank you for sharing your feedback!
We’re glad to hear you’re enjoying your new Frigidaire dehumidifier and that it’s making a difference in your basement. It’s great to know it’s helping create a more comfortable space, especially in areas where humidity control is important.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thank you, and have a great rest of your day! - Maico
We’re glad to hear you’re enjoying your new Frigidaire dehumidifier and that it’s making a difference in your basement. It’s great to know it’s helping create a more comfortable space, especially in areas where humidity control is important.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thank you, and have a great rest of your day! - Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
Dehumidifier
on May 11, 2026
Posted by: Norm52
[This review was collected as part of a promotion.] Got this for my finished basement to replace my old Frgidaire unit. What I like about this new unit is the built in feature to pump uout the water in to a drain so I do not have to empty it out every other day. It has continuos pumping when the tank is full.
Response from frigidaire.comBy Angel, Online Outreach Specialists, May 12, 2026
Hi, Norm52! Thank you for taking the time to share your experience with your new Frigidaire dehumidifier! We’re glad to hear it’s been a great replacement for your previous Frigidaire unit and that the built-in pump feature has made things much more convenient for your finished basement setup. Having continuous drainage can definitely make day-to-day use easier, and we’re happy to know you’re enjoying not having to manually empty the tank so often. We truly appreciate your loyalty to Frigidaire and your thoughtful feedback!
If you ever need assistance or have questions about your dehumidifier, please connect with us through Live Chat at Frigidaire or call us at 1-800-374-4432 Monday–Friday from 8:30 a.m. to 8:00 p.m. EST. Our team is always happy to help! -Angel
If you ever need assistance or have questions about your dehumidifier, please connect with us through Live Chat at Frigidaire or call us at 1-800-374-4432 Monday–Friday from 8:30 a.m. to 8:00 p.m. EST. Our team is always happy to help! -Angel
Written by a customer while visiting frigidaire.com