Customer reviews from frigidaire.com
Frigidaire - 4500 Sq Ft 50 Pint Dehumidifier with Pump - White
Average customer rating
4.7
(93 Reviews)
Rating breakdown 93 reviews
5 Stars
70
4 Stars
18
3 Stars
4
2 Stars
1
1 Star
0
Customer Reviews for Frigidaire - 4500 Sq Ft 50 Pint Dehumidifier with Pump - White
Customer Rating
5
Relief
on September 19, 2026
Posted by: HeyitsJude
[This review was collected as part of a promotion.] My home is now dryer more comfortable. Cement floors no longer damp causing mold issues. Confidently breathing too better air!
Response from frigidaire.comBy Maico, Online Outreach Specialist, September 22, 2026
Hi there, HeyitsJude! Thank you for sharing your experience! We’re thrilled to hear that your appliance has made such a positive difference in your home. Knowing that your space is now drier, more comfortable, and helping to reduce dampness and mold concerns is incredibly rewarding. It's especially wonderful to hear that you're enjoying better air quality and greater peace of mind as a result.
At Frigidaire, we strive to provide products that improve everyday comfort, and we're delighted that your purchase is delivering those benefits for you and your family.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day!
- Maico
At Frigidaire, we strive to provide products that improve everyday comfort, and we're delighted that your purchase is delivering those benefits for you and your family.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day!
- Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great dehumidifier
on September 17, 2026
Posted by: Suzz007
[This review was collected as part of a promotion.] This dehumidifier works very well and is very quiet. I'm very happy with it so far.
Response from frigidaire.comBy Sam, Online Outreach Specialist, September 18, 2026
Hello Suzz007!
Thank you for sharing your experience with your Frigidaire Dehumidifier, model FHDP5033Y1! We’re thrilled to hear that it’s working very well and that you’re enjoying its quiet operation. It’s wonderful to know that you’re happy with your new dehumidifier so far.
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. Thank you for choosing Frigidaire, and welcome to the Frigidaire family! ~Sam
Thank you for sharing your experience with your Frigidaire Dehumidifier, model FHDP5033Y1! We’re thrilled to hear that it’s working very well and that you’re enjoying its quiet operation. It’s wonderful to know that you’re happy with your new dehumidifier so far.
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. Thank you for choosing Frigidaire, and welcome to the Frigidaire family! ~Sam
Written by a customer while visiting frigidaire.com
Customer Rating
5
on September 13, 2026
Posted by: LAllenup
[This review was collected as part of a promotion.] The Figidaire dehumidifier worked great in my basement, lowering the relative humidity to 50%.
Response from frigidaire.comBy Chris, Online Outreach Specialist, September 14, 2026
Dear Valued Customer,
Thank you for the great review! We’re thrilled to hear that your Frigidaire dehumidifier is working so well in your basement and helping maintain a comfortable 50% relative humidity. We appreciate you choosing Frigidaire and hope it continues to keep your space comfortable!
Should you have any questions or concerns that we may be able to assist you with, please feel free to reach out. You can connect with us via live chat at www.frigidaire.com or contact our Customer Care Team at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We’ll be happy to assist you.
Have a great day!
Best regards,
Chris
Thank you for the great review! We’re thrilled to hear that your Frigidaire dehumidifier is working so well in your basement and helping maintain a comfortable 50% relative humidity. We appreciate you choosing Frigidaire and hope it continues to keep your space comfortable!
Should you have any questions or concerns that we may be able to assist you with, please feel free to reach out. You can connect with us via live chat at www.frigidaire.com or contact our Customer Care Team at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We’ll be happy to assist you.
Have a great day!
Best regards,
Chris
Written by a customer while visiting frigidaire.com
Customer Rating
5
on September 12, 2026
Posted by: Tjkasap
[This review was collected as part of a promotion.] I am pleased with the operation of the dehumidifier. It works well in my finished basement and the pump clears the water out of the tray. Great product!
Response from frigidaire.comBy Reed, Online Outreach Specialist, September 15, 2026
Hi Tjkasap, thank you for taking the time to share your feedback! We’re delighted to hear that your Frigidaire dehumidifier is working well in your finished basement and that you’re enjoying the convenience of the built-in pump for removing water from the tray. We truly appreciate you choosing Frigidaire and sharing your positive experience with us!
For any questions or assistance with your dehumidifier, built-in pump, Wi-Fi connectivity, or its other features, please visit Frigidaire.com to connect with our live chat team or call us at 1-800-374-4432, Monday–Friday, 8:30am–8pm ET. We’ll be happy to help!
— Reed
For any questions or assistance with your dehumidifier, built-in pump, Wi-Fi connectivity, or its other features, please visit Frigidaire.com to connect with our live chat team or call us at 1-800-374-4432, Monday–Friday, 8:30am–8pm ET. We’ll be happy to help!
— Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
on September 11, 2026
Posted by: tyingold
[This review was collected as part of a promotion.] I couldn't be happier with my new Frigidaire dehumidifier. Easy to use and has made a difference. My only regret is not purchasing this in the early summer.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, September 15, 2026
Hi there. Thank you for the wonderful feedback! We’re thrilled to hear your new Frigidaire dehumidifier is easy to use and making such a difference. We’re glad you found it, even if a little later than you wished! We truly appreciate you choosing Frigidaire.
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
4
Works well, WiFi not so much.
on September 9, 2026
Posted by: Withebs
[This review was collected as part of a promotion.] It lowered the overall humidity in my basement in a matter of 2 days and the pump works great. But I could not get connected to the app. It would make to the last step of connecting then fail multiple times. Not the end of the world I
don’t t need the app as long as it does what it should.
don’t t need the app as long as it does what it should.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, September 10, 2026
Hi Withebs!
Thank you for sharing your experience with your Frigidaire dehumidifier! We’re glad to hear it has effectively reduced the humidity in your basement and that the pump is working well. We’re sorry to hear about the difficulty connecting to the app, and we appreciate your patience and honest feedback.
If you ever need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Thank you for sharing your experience with your Frigidaire dehumidifier! We’re glad to hear it has effectively reduced the humidity in your basement and that the pump is working well. We’re sorry to hear about the difficulty connecting to the app, and we appreciate your patience and honest feedback.
If you ever need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
Dehumidifier
on September 9, 2026
Posted by: Dtrk
[This review was collected as part of a promotion.] Easy setup and is working great. I love it.
Response from frigidaire.comBy Angel, Online Outreach Specialists, September 11, 2026
Hi, Dtrk! Thank you for sharing your feedback! We’re thrilled to hear that your Frigidaire dehumidifier was easy to set up and is working great for you. It’s wonderful to know that you’re loving your new appliance and enjoying its performance. We truly appreciate you choosing Frigidaire!
If you need any assistance, please feel free to reach out to us via Live Chat at frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 am–8 pm EST. We’re always happy to help whenever you need us! -Angel
If you need any assistance, please feel free to reach out to us via Live Chat at frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 am–8 pm EST. We’re always happy to help whenever you need us! -Angel
Written by a customer while visiting frigidaire.com
Customer Rating
5
great
on September 7, 2026
Posted by: DonSenor
[This review was collected as part of a promotion.] works great and keeps finished basement at a comfortable humidity
Response from frigidaire.comBy Sam, Online Outreach Specialist, September 8, 2026
Hello DonSenor!
Thank you for taking the time to share your wonderful feedback about your Frigidaire 50 Pint Built-In Pump Dehumidifier with Wi-Fi, model FHDP5033Y1! We’re thrilled to hear that it works great and is helping keep your finished basement at a comfortable humidity level.
We’re glad your new dehumidifier is providing the comfort and performance you were looking for. Thank you for choosing and trusting Frigidaire to be part of your home. We truly appreciate your support and hope you continue to enjoy a comfortable environment for many years to come!
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. Thank you again for choosing Frigidaire! ~Sam
Thank you for taking the time to share your wonderful feedback about your Frigidaire 50 Pint Built-In Pump Dehumidifier with Wi-Fi, model FHDP5033Y1! We’re thrilled to hear that it works great and is helping keep your finished basement at a comfortable humidity level.
We’re glad your new dehumidifier is providing the comfort and performance you were looking for. Thank you for choosing and trusting Frigidaire to be part of your home. We truly appreciate your support and hope you continue to enjoy a comfortable environment for many years to come!
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. Thank you again for choosing Frigidaire! ~Sam
Written by a customer while visiting frigidaire.com