Customer reviews from frigidaire.com
Frigidaire - 115V 14,000 BTU 450 Sq. Ft. Portable Air Conditioner with 12,000 BTU Supplemental Heat Function - White
Average customer rating
4.7
(49 Reviews)
Rating breakdown 49 reviews
5 Stars
37
4 Stars
11
3 Stars
1
2 Stars
0
1 Star
0
100%of customers recommend this product.
(
16 out of
16)
Customer Reviews for Frigidaire - 115V 14,000 BTU 450 Sq. Ft. Portable Air Conditioner with 12,000 BTU Supplemental Heat Function - White
Customer Rating
5
Setup was easy
on June 26, 2025
Posted by: ColdbrookFish
from Grand Rapids
[This review was collected as part of a promotion.] We set this up in just a few minutes. The instructions are straightforward. The app was easy to navigate and follow. It connected to WiFi without a hassle. The unit itself it pretty heavy (over 50#) but has wheels so it can be moved around with ease. The design is sleek and quite compact to fit and maneuver. We are having 80 plus degree weather and it is keep up just fine. It has a very neutral design and the control panel is flat.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
Easy setup, effective cooling
on June 21, 2025
Posted by: GR1974
from Grand Rapids
[This review was collected as part of a promotion.] I found the setup to be very easy and straight forward. The unit is a reasonable size that it is moveable by one person with ease. The design is very sleek and blends in well with decor. The cooling is effective and controllable. I really like that it is quiet and the fan is still powerful. Overall it is a great unit and is very user friendly.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
The Best Portable AC unit I've owned
on May 24, 2025
Posted by: Bbrannen
from Bidwell
[This review was collected as part of a promotion.] This unit is the best portable ac unit I've ever owned. The installation and set up was extremely easy. The unit came with all components needed to run the exhaust hose out the window. The unit heats and cools extremely well, the fan is very powerful and pushes it across our whole room. The ability to have it on wifi and control the temperature from my phone is extremely convenient. The unit is quiter than most I have owned, which is great when running at night. The wheels make it extremely easy to move around, which helps tremendously as the unit is somewhat heavy.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
Very quiet and cools the entire room fast
on May 22, 2025
Posted by: Alexjbe
from New Smyrna Beach
[This review was collected as part of a promotion.] We live in a two-story condo where our bedroom is on the second floor and it gets very, very hot during the day and night .We had an older ac unit for our bedroom but it was very loud and would wake us up clunking when turning off and on. When setting this new AC up, we were very shocked at how quiet it was. It was a fairly easy set up the only feature that we seem to have trouble with is connecting it to our Alexa device for some reason when setting up the skill in Alexa app we are not able to detect the device even when the Wi-Fi set up shows it was successful. A little bit annoying since we have many devices in our home that can be controlled all from Alexa. I installed the Frigidaire app and I am able to control the unit from that as a workaround. All in all very impressed with the quality and it keeps us feeling cold all night!
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
Quiet and Cool
on May 21, 2025
Posted by: lessthanzero26801
from Cleveland
[This review was collected as part of a promotion.] My bedroom is in the finished attic of my house. I think when they put the drywall up, they never insulated, because it gets extremely hot in the spring, summer, and fall. Even with central air, I need something powerful to supplement the AC or the room will be unbearable. This is where my Frigidaire portable comes in. I've had a portable unit from a big brand before, and the Frigidaire blows it out of the water by every metric. First, it is very quiet for a portable. One thing you need to understand when buying a portable is that the compressor is in the room with you, instead of hanging outside like a window unit. This usually means the noise can drown out the audio on your TV. This is not the case with the Frigidaire. It's at least as quiet as any high-end window unit I've had before. Another awesome feature is the smart control. I can turn it on and off with Alexa, or I can use the app when I'm getting ready to leave work, and it will have the room cooled by the time I get home. The most important characteristic is the cooling ability. The Frigidaire really shines here. Not only does it get cold, but it blows hard and throws cold air across my entire space. If you are contemplating getting a Frigidaire portable AC for your space, I highly recommend it.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
Quite A/C
on May 10, 2025
Posted by: Nimmers
from Houston
[This review was collected as part of a promotion.] I am very happy with my Frigidaire. It blows very cold air. I haven't tried the heat yet but I'm sure it'll work great. I bought it for my shop with a few fans it keeps it comfortable. I will be purchasing another one. The installation was very easy. I had it setup in a few minutes. I love that it's Wi-Fi. I can control it with a app. When I put it in the office, I have to turn it down because it gets too cold. I think with one more for the shop, it will be the same way. I definitely will buy another. I would recommend this A/C for anyone looking. It cools great for an area of 450 square feet.
I would recommend this to a friend!
Response from The InsidersBy Rox, Online Outreach Specialist, May 12, 2025
Hi Nimmers,
Thank you so much for your detailed and enthusiastic feedback! We're thrilled to hear how well your Frigidaire A/C is performing—especially that it's keeping your shop cool and comfortable, even in a larger space. It's great to know the Wi-Fi connectivity is adding convenience and that installation was a breeze. We’re glad it’s exceeding your expectations and that you're already planning to purchase another one!
If you ever have any questions or need support, feel free to reach out to our Customer Care Team. You can contact them via live chat at www.frigidaire.com or by calling 1-800-944-9044, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST.
Thanks again for recommending us—we’re honored to be your choice for comfort! -Rox
Thank you so much for your detailed and enthusiastic feedback! We're thrilled to hear how well your Frigidaire A/C is performing—especially that it's keeping your shop cool and comfortable, even in a larger space. It's great to know the Wi-Fi connectivity is adding convenience and that installation was a breeze. We’re glad it’s exceeding your expectations and that you're already planning to purchase another one!
If you ever have any questions or need support, feel free to reach out to our Customer Care Team. You can contact them via live chat at www.frigidaire.com or by calling 1-800-944-9044, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST.
Thanks again for recommending us—we’re honored to be your choice for comfort! -Rox
Written by a customer while visiting The Insiders
Customer Rating
5
Increíble performance
on April 28, 2025
Posted by: Stacksonmatt
from Madison
[This review was collected as part of a promotion.] Really pleased with this one! At first I wasn’t so sure what portable meant in a unit like this but I was really pleasantly surprised on the ease of use. Set up was 5 minutes. Blows extremely cold and heat was really hot.
With a baby it’s nice to have something quiet and this didn’t disappoint either. When running it sounds like a gentle sound machine.
6 stars if I could. Really pleased with Frigidaire.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
4
Very impressed with cooling and quietness
on April 28, 2025
Posted by: kp1099
from Allen
[This review was collected as part of a promotion.] Okay I finally got the unit completely installed. There is some bad but mostly good. My Frigidaire 14,000 BTU portable air conditioner/heater with wi-fi is pretty impressive. This unit should be a major help during the hot summer months coming very soon, and we’ll get to test out its heating later this year. It's pretty easy to install and use, and the Wi-Fi connectivity is a big plus that allows device control without even being near the unit. I can control the temperature and fan settings from anywhere in my home using the app, which is so convenient.
The cooling power is impressive, and the unit is surprisingly quiet and efficient. As it was just recently installed, the effect on my energy bill is not yet known.
What could really make this air conditioner top notch is the smart features. I can schedule temperature changes, receive alerts, and even control it with voice commands using my smart speaker. It's amazing to come home to a cool and comfortable space on a hot day. Unfortunately, the reason I gave the unit 4out of 5 stars, is that the scheduling feature is not currently working. Hopefully that will be rectified in the near future.
Overall, I'm satisfied with my Frigidaire air conditioner. It's a great investment for anyone looking for a reliable and feature-packed cooling solution. And once the minor software issue is fixed, this unit will be deserving of five stars. I recommend this product and will give a high recommendation if it has very little impact on my energy bill.
I would recommend this to a friend!
Written by a customer while visiting The Insiders