Customer reviews from frigidaire.com
Frigidaire - 115V 14,000 BTU 450 Sq. Ft. Portable Air Conditioner with 12,000 BTU Supplemental Heat Function - White
Average customer rating
4.7
(49 Reviews)
Rating breakdown 49 reviews
5 Stars
37
4 Stars
11
3 Stars
1
2 Stars
0
1 Star
0
100%of customers recommend this product.
(
16 out of
16)
Customer Reviews for Frigidaire - 115V 14,000 BTU 450 Sq. Ft. Portable Air Conditioner with 12,000 BTU Supplemental Heat Function - White
Customer Rating
4
Quiet machine with good cooling power
on August 4, 2026
Posted by: Southern CA heatwaver
[This review was collected as part of a promotion.] For a portable AC, this machine is pretty quiet! Does a good job of cooling a 450 sq foot room by 5 degrees in about 20-30 minutes.
Response from frigidaire.comBy Maria, Online Outreach Specialist, August 7, 2026
Thank you for taking the time to share your wonderful feedback! We’re thrilled to hear that your portable air conditioner is performing so well.
It’s great to know that you’re pleased with its quiet operation and that it can cool your 450-square-foot room by about 5 degrees in just 20–30 minutes. We’re delighted that it’s providing the comfort and performance you were looking for.
Thank you again for sharing your experience. We hope your air conditioner continues to keep you cool and comfortable for many years to come! - Maria
It’s great to know that you’re pleased with its quiet operation and that it can cool your 450-square-foot room by about 5 degrees in just 20–30 minutes. We’re delighted that it’s providing the comfort and performance you were looking for.
Thank you again for sharing your experience. We hope your air conditioner continues to keep you cool and comfortable for many years to come! - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
Frigidaire 3 in 1 portable A/C Heater Humidifier
on July 30, 2026
Posted by: Dwayne64
[This review was collected as part of a promotion.] I haven't used the heater yet, but the A/C function is amazing! I love the remote access from my phone, and it was very east easy follow instructions for the installation. Very happy.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, August 3, 2026
Hi Dwayne64!
Thank you for taking the time to share your feedback with us. We're delighted to hear that you are enjoying your Frigidaire 3-in-1 portable air conditioner and that the cooling performance has exceeded your expectations.
We’re glad to know you appreciate the convenient mobile app access and found the installation instructions easy to follow. Your satisfaction is important to us, and we’re happy that your new appliance is helping keep your home comfortable.
We appreciate you choosing Frigidaire and hope you continue to enjoy the features and performance of your unit throughout the seasons.
If you need any assistance or have any questions, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Thank you for taking the time to share your feedback with us. We're delighted to hear that you are enjoying your Frigidaire 3-in-1 portable air conditioner and that the cooling performance has exceeded your expectations.
We’re glad to know you appreciate the convenient mobile app access and found the installation instructions easy to follow. Your satisfaction is important to us, and we’re happy that your new appliance is helping keep your home comfortable.
We appreciate you choosing Frigidaire and hope you continue to enjoy the features and performance of your unit throughout the seasons.
If you need any assistance or have any questions, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
4
Works well in small rooms
on July 28, 2026
Posted by: Desert Dwellers
[This review was collected as part of a promotion.] A remote would have been a nice convenience as we implemented the child lock option from the app but the ac loses wifi periodically and we were locked out. So far has cooled the room approx. 400 sq ft down to 70. Leaks underneath if the floor is not level so just kept a towel there until we get a drip tray. Got it due to the name brand hopefully it’s reliable long term. Nice unit.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, August 3, 2026
Hi there. Thank you for sharing your detailed feedback! We’re glad to hear that your Frigidaire air conditioner is cooling your space effectively and that you’re enjoying the features and overall performance of the unit.
We appreciate your comments regarding the Wi-Fi connection, remote convenience, and water drainage. Your feedback is valuable and will be shared with our team as we continue improving our products and customer experience.
Thank you for choosing Frigidaire, and we hope your air conditioner continues to provide reliable comfort for years to come!
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
We appreciate your comments regarding the Wi-Fi connection, remote convenience, and water drainage. Your feedback is valuable and will be shared with our team as we continue improving our products and customer experience.
Thank you for choosing Frigidaire, and we hope your air conditioner continues to provide reliable comfort for years to come!
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
Does a good job of cooling
on July 27, 2026
Posted by: Drbutler
[This review was collected as part of a promotion.] So far so good. We are enjoying the extra coolness it brings in this heat.
Response from frigidaire.comBy Chris, Online Outreach Specialist, July 27, 2026
Hello, Valued Customer,
Thank you for sharing your feedback! We’re glad to hear that your appliance is helping bring extra comfort and coolness during the heat. It’s great to know that you’re enjoying its performance so far.
We appreciate your support and thank you for choosing our brand. We hope your unit continues to keep your space comfortable and provide reliable performance for many years to come! If you have any questions or need assistance in the future, please don’t hesitate to contact us through Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. Our team will be happy to assist you.
Best regards,
Chris
Thank you for sharing your feedback! We’re glad to hear that your appliance is helping bring extra comfort and coolness during the heat. It’s great to know that you’re enjoying its performance so far.
We appreciate your support and thank you for choosing our brand. We hope your unit continues to keep your space comfortable and provide reliable performance for many years to come! If you have any questions or need assistance in the future, please don’t hesitate to contact us through Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. Our team will be happy to assist you.
Best regards,
Chris
Written by a customer while visiting frigidaire.com
Customer Rating
5
Works as good as advertised.
on July 18, 2026
Posted by: Backup comfort
[This review was collected as part of a promotion.] A good product, but have only used the air conditioning and dehumidifier so far.
Response from frigidaire.comBy Maria, Online Outreach Specialist, July 20, 2026
Thank you for taking the time to share your feedback. We are pleased to hear that you consider your new AC a good product and that you have been enjoying the air conditioning and dehumidifier functions so far. We’re glad to know that these features have been meeting your needs and providing added comfort in your home.
We appreciate you sharing your experience as you continue getting familiar with the different functions of your appliance. We strive to design products that provide dependable performance and convenient features, and we’re happy to know that the air conditioning and dehumidifier functions have been working well for you.
Thank you for choosing Frigidaire. We truly appreciate your support and hope you continue to enjoy your new appliance as you explore its additional features. If you have any questions or need further assistance, please connect with us through Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We are always happy to help. - Maria
We appreciate you sharing your experience as you continue getting familiar with the different functions of your appliance. We strive to design products that provide dependable performance and convenient features, and we’re happy to know that the air conditioning and dehumidifier functions have been working well for you.
Thank you for choosing Frigidaire. We truly appreciate your support and hope you continue to enjoy your new appliance as you explore its additional features. If you have any questions or need further assistance, please connect with us through Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We are always happy to help. - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
Portable Air Conditioner
on July 16, 2026
Posted by: Toots26
[This review was collected as part of a promotion.] It works great and we are so apply with it.
Response from frigidaire.comBy Angel, Online Outreach Specialists, July 20, 2026
Hi, Toots26! Thank you for taking the time to share your feedback! We are delighted to hear that your Frigidaire portable air conditioner is working great and that you are so happy with it. Your satisfaction means a lot to us, and we truly appreciate you choosing Frigidaire. If you need further assistance, please feel free to contact us via Live Chat at frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST. We’re always happy to help. -Angel
Written by a customer while visiting frigidaire.com
Customer Rating
5
I love this air conditioner.
on July 16, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] It works so well to keep my apartment cool. I particularly like the features that allow me to control it from my phone or Alexa.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, July 21, 2026
Hi there. Thank you for sharing your feedback! We're glad to hear your Frigidaire appliance is helping keep your apartment comfortable and that you're enjoying the convenience of smart features like phone and Alexa control. We appreciate you choosing Frigidaire and hope you continue to enjoy the comfort, convenience, and reliable performance it provides!
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
Awesome unit!
on July 12, 2026
Posted by: Whit234
[This review was collected as part of a promotion.] Instantly changed the temperature of our large living room. We have had problems keeping it cool in the summer and warm in the winter due to high vaulted ceilings and this unit was a game changer.
Response from frigidaire.comBy Reed, Online Outreach Specialist, July 16, 2026
Hi there, thank you for taking the time to share your wonderful feedback! We're delighted to hear that your Frigidaire unit has made such a big difference in keeping your large living room comfortable. It's great to know that it quickly changed the temperature and helped overcome the challenges of your high vaulted ceilings. We truly appreciate you choosing Frigidaire and are thrilled that your unit has been a game changer for your home. If you ever have any questions or need assistance with your appliance, please connect with us through live chat at Frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 AM–8:00 PM ET. — Reed
Written by a customer while visiting frigidaire.com