Customer reviews from frigidaire.com
Frigidaire - 115V 14,000 BTU 450 Sq. Ft. Portable Air Conditioner - White
Average customer rating
4.6
(62 Reviews)
Rating breakdown 62 reviews
5 Stars
43
4 Stars
17
3 Stars
1
2 Stars
0
1 Star
1
95%of customers recommend this product.
(
18 out of
19)
Customer Reviews for Frigidaire - 115V 14,000 BTU 450 Sq. Ft. Portable Air Conditioner - White
Customer Rating
5
Cool
on September 8, 2025
Posted by: DeenB
[This review was collected as part of a promotion.] It has effectively cools the majority of my house.
Response from frigidaire.comBy Jessica, Online Outreach Specialist, September 10, 2025
Thank you for your feedback! We’re happy to hear your 3-in-1 Portable Air Conditioner is effectively cooling most of your house. If you ever need any assistance, please don't hesitate to call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great product!
on September 9, 2025
Posted by: Ajsanson
[This review was collected as part of a promotion.] Excellent buy works well covering a large area during this heat wave has kept my house cool better than expected!
Written by a customer while visiting frigidaire.com
Customer Rating
4
Portable A/C 3 in one unit
on May 1, 2026
Posted by: TMB71
[This review was collected as part of a promotion.] Plugged in to hear sound level and so surprised to the quietness of this unit. Not hot enough to use in upstate NY but I’m glad I got this to be ready. Hopefully it will not disappoint!
Response from frigidaire.comBy Ruth, Online Outreach Specialist, May 4, 2026
Hi there. We’re glad to hear you were pleasantly surprised by how quiet your Frigidaire unit runs—that’s something we’re proud of. It’s great that you’re getting it set up and ready to go. We appreciate you sharing your experience and hope it serves you well when you need it!
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
4
Portable A/C 3 in one unit
on May 2, 2026
Posted by: TMB71
[This review was collected as part of a promotion.] Plugged in to hear sound level and so surprised to the quietness of this unit. Not hot enough to use in upstate NY but I’m glad I got this to be ready. Hopefully it will not disappoint!
Response from frigidaire.comBy Maria, Online Outreach Specialist, May 4, 2026
Thank you for taking the time to share your feedback! We’re glad to hear that your portable air conditioner impressed you with how quiet it is—that’s always a great first impression.
It’s also smart that you tested it early so you’re ready before the warmer weather arrives. We appreciate your thoughtful approach and hope the unit continues to meet your expectations when you need it most.
If you ever have any questions or need assistance, you can reach us via Live Chat at Frigidaire.com or call 1-800-374-4432, Monday through Friday, 8:30 AM to 8:00 PM EST. We’re always happy to help. – Maria
It’s also smart that you tested it early so you’re ready before the warmer weather arrives. We appreciate your thoughtful approach and hope the unit continues to meet your expectations when you need it most.
If you ever have any questions or need assistance, you can reach us via Live Chat at Frigidaire.com or call 1-800-374-4432, Monday through Friday, 8:30 AM to 8:00 PM EST. We’re always happy to help. – Maria
Written by a customer while visiting frigidaire.com
Customer Rating
4
Portable AC
on May 4, 2026
Posted by: Molibra
[This review was collected as part of a promotion.] Seems like the thermostat on the AC and the app are incorrect.
Response from frigidaire.comBy Reed, Online Outreach Specialist, May 6, 2026
Hi there, thank you for sharing your experience, and we’re sorry to hear you’re noticing a mismatch between the thermostat and app readings on your portable air conditioner (Model FHPC142AA1).
For this specific model, a few basic troubleshooting steps you can try include ensuring the unit is placed away from direct sunlight or heat sources, confirming the air filter is clean and unobstructed to allow proper airflow, and giving the unit time to stabilize after startup since temperature readings can temporarily differ during initial operation. It’s also helpful to check that your app is updated and that the unit is properly synced to your Wi-Fi network, as connectivity issues can sometimes cause display inconsistencies.
If the issue continues, we recommend performing a reset of the unit and reconnecting it to the app, as this can often resolve sensor-to-app communication mismatches. Basic troubleshooting for this model typically includes these steps before further service is considered.
For additional help, you can reach us via live chat at Frigidaire.com or call 1-800-374-4432, Monday – Friday, 8:30am – 8pm ET. — Reed
For this specific model, a few basic troubleshooting steps you can try include ensuring the unit is placed away from direct sunlight or heat sources, confirming the air filter is clean and unobstructed to allow proper airflow, and giving the unit time to stabilize after startup since temperature readings can temporarily differ during initial operation. It’s also helpful to check that your app is updated and that the unit is properly synced to your Wi-Fi network, as connectivity issues can sometimes cause display inconsistencies.
If the issue continues, we recommend performing a reset of the unit and reconnecting it to the app, as this can often resolve sensor-to-app communication mismatches. Basic troubleshooting for this model typically includes these steps before further service is considered.
For additional help, you can reach us via live chat at Frigidaire.com or call 1-800-374-4432, Monday – Friday, 8:30am – 8pm ET. — Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great Machine
on May 18, 2026
Posted by: NickRX
[This review was collected as part of a promotion.] Upon receiving the product, I was pleasantly surprised to discover that it exceeded my expectations. This portable air conditioner is equipped with a plethora of advanced features that I was not anticipating. The accompanying app provides comprehensive control over various aspects of your home or away-from-home environment. By connecting to your WiFi network, you gain complete control over the unit’s operations.
Before arriving home, you can easily cool the room without the need for excessive energy consumption. Simply activate the Auto mode, and the fan will regulate its speed accordingly. In essence, this product combines cutting-edge technology with exceptional efficiency, making it a highly recommended investment.Thought I was getting an Air Conditioner but got so much more. This is a portable AC but with so many efficient bells and whistles O wasn’t counting on. This unit has a robust app that controls every little details of your home or away from home since it connects to your WiFi you are in total control. Need to cool the room before you get home absolutely no problem. No need to run the unit in full blast just place it on Auto and it regulates the fan accordingly. In a nut shell great technology wrapped up in an extremely efficient package. Totally recommend a great value and quality!
Before arriving home, you can easily cool the room without the need for excessive energy consumption. Simply activate the Auto mode, and the fan will regulate its speed accordingly. In essence, this product combines cutting-edge technology with exceptional efficiency, making it a highly recommended investment.Thought I was getting an Air Conditioner but got so much more. This is a portable AC but with so many efficient bells and whistles O wasn’t counting on. This unit has a robust app that controls every little details of your home or away from home since it connects to your WiFi you are in total control. Need to cool the room before you get home absolutely no problem. No need to run the unit in full blast just place it on Auto and it regulates the fan accordingly. In a nut shell great technology wrapped up in an extremely efficient package. Totally recommend a great value and quality!
Response from frigidaire.comBy Ruth, Online Outreach Specialist, May 20, 2026
Thank you for sharing such detailed feedback.
We’re delighted to hear your Frigidaire portable air conditioner has exceeded your expectations and that you’re enjoying its smart features, Wi-Fi connectivity, and app control. It’s great to know the remote access and Auto mode are making it easier and more efficient to keep your space comfortable.
We truly appreciate your recommendation and are glad the unit is delivering both performance and convenience.
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
We’re delighted to hear your Frigidaire portable air conditioner has exceeded your expectations and that you’re enjoying its smart features, Wi-Fi connectivity, and app control. It’s great to know the remote access and Auto mode are making it easier and more efficient to keep your space comfortable.
We truly appreciate your recommendation and are glad the unit is delivering both performance and convenience.
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com