Customer reviews from frigidaire.com
Frigidaire - 115V 14,000 BTU 450 Sq. Ft. Portable Air Conditioner - White
Average customer rating
4.6
(95 Reviews)
Rating breakdown 95 reviews
5 Stars
70
4 Stars
20
3 Stars
1
2 Stars
1
1 Star
3
95%of customers recommend this product.
(
18 out of
19)
Customer Reviews for Frigidaire - 115V 14,000 BTU 450 Sq. Ft. Portable Air Conditioner - White
Customer Rating
5
on October 20, 2026
Posted by: Moodles
[This review was collected as part of a promotion.] I love how cool it makes the master bedroom and am enjoying having a cool place to retreat to. It is so easy to use and love that it can controlled remotely. I highly recommend this product. Frigidaire is a reputable company and a trusted brand.
Response from frigidaire.comBy Reed, Online Outreach Specialist, October 21, 2026
Hi Moodles, thank you for your wonderful review and recommendation! We're delighted to hear your Frigidaire portable air conditioner keeps your master bedroom cool and comfortable. It's great to know you're enjoying its ease of use and convenient remote control features. Your trust in Frigidaire means a lot to us, and we're happy to be part of creating a comfortable retreat in your home. Thank you for choosing Frigidaire! If you ever need assistance, we're here to help through live chat at Frigidaire.com or by calling 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8 p.m. ET. — Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
Portable A/C
on October 8, 2026
Posted by: Foss382
[This review was collected as part of a promotion.] Works well. Easy to set up. Great to have wheels so can be moved to other parts of the house. Have not tried the dehumidifier option yet.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, October 12, 2026
Hi there. Thank you for sharing your feedback! We’re glad to hear that your Frigidaire appliance works well, was easy to set up, and offers the convenience of portability with its wheels. We hope you enjoy exploring the dehumidifier feature as well. Thank you for choosing Frigidaire!
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
1
So sad with this purchased
on September 13, 2026
Posted by: Marvin77
[This review was collected as part of a promotion.] App Stop the recognition process. i did everything. Restating ac portable, restating wifi, forget Bluetooth bcz app requests , erase the app and reinstalling , and nothing. It problem persists and sent again my registration but i repeat nothing works
It ac portable not gets any remote control. There is one way to use. Manually as prehistoric
“Frigidaire erase my last 2 reviews “
“Frigidaire erase my last 2 reviews “
Response from frigidaire.comBy Maico, Online Outreach Specialist, September 16, 2026
Hi there, Marvin77! We’re very sorry to hear about the difficulties you’ve experienced with your Frigidaire portable AC and the app recognition process. We understand how frustrating it must be to go through the troubleshooting steps multiple times—including resetting the AC and Wi-Fi, forgetting Bluetooth, reinstalling the app, and resubmitting your registration—only to find that the issue persists.
We also understand how disappointing it is that you’re unable to use the remote-control features and are currently limited to operating the unit manually. We sincerely apologize for the inconvenience and frustration this has caused.
We’re also sorry to hear that you feel your previous reviews were removed. We value your feedback and appreciate you taking the time to share your experience with us.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day!
- Maico
We also understand how disappointing it is that you’re unable to use the remote-control features and are currently limited to operating the unit manually. We sincerely apologize for the inconvenience and frustration this has caused.
We’re also sorry to hear that you feel your previous reviews were removed. We value your feedback and appreciate you taking the time to share your experience with us.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day!
- Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
14,000 BTU Portable A/C
on September 10, 2026
Posted by: StaceyPastor
[This review was collected as part of a promotion.] We are so grateful that this a/c works so well. We have a 1,000 sq ft 2BR condo and it cools not only the room it's in, but some of the other space to a degree that is comfortable for us.
Response from frigidaire.comBy Maico, Online Outreach Specialist, September 14, 2026
Hello there, StaceyPastor! Thank you so much for sharing your experience! We’re thrilled to hear that your Frigidaire 14,000 BTU Portable A/C is keeping your 2-bedroom condo comfortable and that its cooling performance is exceeding your expectations.
It’s wonderful to know that the unit is helping cool not only the room it’s in, but also some of the surrounding space. We truly appreciate you choosing Frigidaire and taking the time to share your feedback. We hope you stay cool and comfortable all season long!
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thank you, and have a great rest of your day! - Maico
It’s wonderful to know that the unit is helping cool not only the room it’s in, but also some of the surrounding space. We truly appreciate you choosing Frigidaire and taking the time to share your feedback. We hope you stay cool and comfortable all season long!
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thank you, and have a great rest of your day! - Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
Finally an AC that works well and is quiet!
on August 29, 2026
Posted by: ericaaaaa
[This review was collected as part of a promotion.] I've had 2 ACs over the last 7 years and this one is quiet and reliable. It actually cools my space of 700sqft!
Response from frigidaire.comBy Reed, Online Outreach Specialist, September 1, 2026
Hi ericaaaaa, thank you for taking the time to share your feedback! We’re delighted to hear that your Frigidaire portable air conditioner is quiet, reliable, and effectively cooling your 700-square-foot space. It’s wonderful to know you’ve found an AC that works well for your needs!
We truly appreciate you choosing Frigidaire and sharing your positive experience with us. If you ever have any questions or need assistance with your appliance, please visit Frigidaire.com to connect with our live chat team or call us at 1-800-374-4432, Monday–Friday, 8:30am–8pm ET. We’ll be happy to help!
— Reed
We truly appreciate you choosing Frigidaire and sharing your positive experience with us. If you ever have any questions or need assistance with your appliance, please visit Frigidaire.com to connect with our live chat team or call us at 1-800-374-4432, Monday–Friday, 8:30am–8pm ET. We’ll be happy to help!
— Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
on August 24, 2026
Posted by: Mttmndz
[This review was collected as part of a promotion.] It works perfect for our living room. It cools down the room quickly and I love having the app feature. It’s a little louder than I anticipated
Response from frigidaire.comBy Reed, Online Outreach Specialist, August 26, 2026
Hi Mttmndz, thank you for taking the time to share your wonderful feedback! We're delighted to hear that your Frigidaire 3-in-1 Connected Portable Room Air Conditioner cools your living room quickly and that you're enjoying the convenience of the app feature.
We also appreciate your comments regarding the operating noise. We understand that a quieter experience can be important, especially when using the unit in a living space.
Thank you for choosing Frigidaire, and we hope you continue to enjoy your air conditioner. If you ever have any questions or need assistance with your appliance, please connect with us through live chat at Frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 AM–8:00 PM ET. We're always happy to help. — Reed
We also appreciate your comments regarding the operating noise. We understand that a quieter experience can be important, especially when using the unit in a living space.
Thank you for choosing Frigidaire, and we hope you continue to enjoy your air conditioner. If you ever have any questions or need assistance with your appliance, please connect with us through live chat at Frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 AM–8:00 PM ET. We're always happy to help. — Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great space a/c
on August 19, 2026
Posted by: LuluWhy
[This review was collected as part of a promotion.] We currently have minisplits in living room and bedroom but between them is a dead zone. The kitchen and dining room fail to cool down so we bought this unit to supplement. It does a great job cooling the area and eliminated the dead zone. Installation was quite simple and quick. Would recommend.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, August 24, 2026
Hi there. Thank you for sharing your experience! We’re so glad to hear your Frigidaire unit is helping cool your kitchen and dining area while eliminating that dead zone. It’s great to know the installation was quick and easy, too. We truly appreciate the recommendation!
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
Quiet easy to use and install
on August 5, 2026
Posted by: Wendaworks
[This review was collected as part of a promotion.] It is very quiet not a lot of fussing about to get to working the way I want it to work 1 hour or so to install fits nicely in my window
Response from frigidaire.comBy Maria, Online Outreach Specialist, August 6, 2026
Thank you for taking the time to share your wonderful feedback! We’re thrilled to hear that you’re enjoying your new air conditioner. It’s great to know that you found it quiet, easy to install, and simple to operate.
We’re delighted that the installation went smoothly and that it fits nicely in your window while providing the comfort you were looking for. If you ever have any questions or need assistance, please don’t hesitate to reach out to us by phone at 1-800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST, or via Live Chat at Frigidaire.com.
Thank you again for sharing your experience. We hope your air conditioner continues to provide reliable comfort and performance for many years to come! - Maria
We’re delighted that the installation went smoothly and that it fits nicely in your window while providing the comfort you were looking for. If you ever have any questions or need assistance, please don’t hesitate to reach out to us by phone at 1-800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST, or via Live Chat at Frigidaire.com.
Thank you again for sharing your experience. We hope your air conditioner continues to provide reliable comfort and performance for many years to come! - Maria
Written by a customer while visiting frigidaire.com