Customer reviews from frigidaire.com
Frigidaire - 115V 14,000 BTU 450 Sq. Ft. Portable Air Conditioner - White
Average customer rating
4.6 out of 5
4.6
(95 Reviews)
Open Ratings Snapshot
Rating breakdown 95 reviews
5 Stars
70
4 Stars
20
3 Stars
1
2 Stars
1
1 Star
3
95%of customers recommend this product. 
(
18 out of 19
)
Best Buy Privacy Policy
Customer Reviews for Frigidaire - 115V 14,000 BTU 450 Sq. Ft. Portable Air Conditioner - White
Customer Rating
5 out of 5
5
Nice portable air conditioner
on July 11, 2026
Posted by: Bdub814
[This review was collected as part of a promotion.] Really like this unit, but only used it for a week. The ability to operate it through the app is truly convenient and awesome. Working great and very happy with the purchase.
Response from frigidaire.comBy Maria, Online Outreach Specialist, July 13, 2026
Thank you for taking the time to share your wonderful feedback. We are delighted to hear that you are enjoying your new portable air conditioner.

It’s fantastic to know that it has been performing well and that you are especially enjoying the convenience of controlling it through the app. Smart features are designed to make everyday comfort even easier, and we’re thrilled that your new air conditioner is meeting your expectations. We hope it continues to provide reliable cooling and convenience for years to come.

Thank you for choosing Frigidaire. We truly appreciate your support and are happy to know that you are enjoying your new portable air conditioner. If you ever have any questions or need assistance, please connect with us via Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We are always happy to help. - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
4 out of 5
4
good product but it's noisy
on July 10, 2026
Posted by: hkf27
[This review was collected as part of a promotion.] It's a little noisy making some kinda crackling noises but other than that I like it it works well gets down to 70ish in the extreme heat we've been having set up wasent that hard
Response from frigidaire.comBy Maico, Online Outreach Specialist, July 13, 2026
Hello Hkf27, thank you for sharing your feedback! We're glad to hear your Frigidaire air conditioner is performing well, keeping you comfortable during the extreme heat, and that the installation process went smoothly.

We also appreciate you mentioning the crackling noises you've noticed. Some operational sounds, including occasional crackling or popping, can be normal as the unit expands and contracts with temperature changes during cooling. However, if the noise becomes unusually loud, frequent, or seems out of the ordinary, we'd be happy to help you look into it further.

If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thank you for choosing Frigidaire, and have a great rest of your day! - Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5 out of 5
5
Top-rate quality product
on July 9, 2026
Posted by: RoyGlixon
[This review was collected as part of a promotion.] Frigidaire 14,000 BTU Portable Room Air Conditioner: very durable and easy-to-maintain. It has sold me on frigid air products. My next purchase top be one.
Response from frigidaire.comBy Sam, Online Outreach Specialist, July 9, 2026
Hello RoyGlixon!
Thank you for taking the time to share your wonderful feedback! We're thrilled to hear that you're enjoying your Frigidaire 3-in-1 Connected Portable Room Air Conditioner. It's great to know that you find it durable, easy to maintain, and that it has made such a positive impression. Hearing that your experience has inspired you to choose Frigidaire again for your next appliance truly means a lot to us.
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. Thank you for choosing Frigidaire and for trusting our brand. We sincerely appreciate your support and look forward to serving you again in the future!~Sam
Written by a customer while visiting frigidaire.com
Customer Rating
5 out of 5
5
I love my new Frigidaire Portable A/c
on July 7, 2026
Posted by: Diana3954
[This review was collected as part of a promotion.] This unit is perfect, quiet, beautiful design, very easy to control from iPad. It was delivered in two days, was easy to set up, and very well made. It also is very effective in keeping my cottage perfectly cooled. Thank You Frigidaire for making such a great product!
Response from frigidaire.comBy Angel, Online Outreach Specialists, July 10, 2026
Hi, Diana3954! Thank you for your fantastic review! We're thrilled to hear that you love your new Frigidaire portable air conditioner and that it has exceeded your expectations. It's wonderful to know you appreciate its quiet operation, sleek design, easy setup, convenient iPad controls, and effective cooling performance for your cottage. Your kind words and support truly mean a lot to us. Thank you for choosing Frigidaire! If you ever need assistance, please feel free to contact us via Live Chat at frigidaire.com or call us at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST. We'll always be happy to help. -Angel
Written by a customer while visiting frigidaire.com
Customer Rating
5 out of 5
5
Always count on Frigidaire
on July 6, 2026
Posted by: Great stuff
[This review was collected as part of a promotion.] this is my fourth Frigidaire AC unit. They work great.
Response from frigidaire.comBy Chris, Online Outreach Specialist, July 7, 2026
Hi there, Valued Customer,

Thank you for your continued trust and for sharing your feedback! We're honored to hear that this is your fourth Frigidaire air conditioner and that each one has provided the performance you expect.

We truly appreciate your loyalty and are glad our products have helped keep your home comfortable. Thank you for choosing Frigidaire, and we hope your new air conditioner continues to deliver reliable cooling for years to come!

If you have any questions or need assistance in the future, please don't hesitate to contact us. You can reach us through our live chat at www.frigidaire.com or by calling our Customer Care Team at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We'll be happy to assist you in any way we can.

Thank you for choosing Frigidaire. Have a wonderful day!

Best regards,

Chris
Written by a customer while visiting frigidaire.com
Customer Rating
5 out of 5
5
Cold and comfortable
on July 5, 2026
Posted by: Mobile2026
[This review was collected as part of a promotion.] Just what is needed for the temperature and humidity. Keeps room cold.
Response from frigidaire.comBy Chris, Online Outreach Specialist, July 6, 2026
Hi there, Valued Customer,

Thank you for your 5-star review! We're glad to hear your unit is maintaining the temperature and humidity just as needed and keeping your space comfortably cool.

We truly appreciate your feedback and your support of Frigidaire. Thank you for choosing our product! If you ever have any questions or need assistance, please don't hesitate to reach out to us via live chat at Frigidaire.com or call our Customer Care Team at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We will be happy to assist you in any way we can.

Thank you again for your kind feedback. Have a wonderful day!

Best regards,
Christian
Written by a customer while visiting frigidaire.com
Customer Rating
5 out of 5
5
Amazing A/C Unit
on July 5, 2026
Posted by: TS419
[This review was collected as part of a promotion.] The AC unit does ann amazing job of cooling in area of approximately 400 ft.². I appreciate the fact that I can control it remotely through the app that is available for the unit. Easy to setup and operate (locally or remotely).
Response from frigidaire.comBy Maria, Online Outreach Specialist, July 6, 2026
Thank you for taking the time to share your feedback. We are delighted to hear that you are enjoying your new air conditioner.

It’s wonderful to know that it does an amazing job of cooling your approximately 400-square-foot space and that you are enjoying the convenience of controlling it remotely through the Frigidaire app. We’re also pleased to hear that the unit was easy to set up and operate, whether locally or remotely. We strive to design appliances that combine reliable performance with smart, user-friendly features, and we’re thrilled that your new air conditioner is meeting your expectations.

Thank you for choosing Frigidaire. We truly appreciate your support and are happy to know that you are enjoying your new air conditioner. If you ever have any questions or need assistance, please connect with us via Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We are always happy to help. - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5 out of 5
5
AC
on July 3, 2026
Posted by: Thebeck
[This review was collected as part of a promotion.] It's been great.
Response from frigidaire.comBy Reed, Online Outreach Specialist, July 8, 2026
Hi Thebeck, thank you for sharing your feedback! We're thrilled to hear that your FHPC142AA1 portable air conditioner has been performing great. We appreciate you choosing Frigidaire and taking the time to let us know about your experience.

If you ever have any questions or need assistance, please connect with us via live chat at Frigidaire.com or by calling 1-800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. ET. Our team will be happy to assist you.

— Reed
Written by a customer while visiting frigidaire.com
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