Customer reviews from frigidaire.com
Frigidaire - 115V 14,000 BTU 450 Sq. Ft. Portable Air Conditioner - White
Average customer rating
4.6
(62 Reviews)
Rating breakdown 62 reviews
5 Stars
43
4 Stars
17
3 Stars
1
2 Stars
0
1 Star
1
95%of customers recommend this product.
(
18 out of
19)
Customer Reviews for Frigidaire - 115V 14,000 BTU 450 Sq. Ft. Portable Air Conditioner - White
Customer Rating
5
Excellent AC
on June 27, 2025
Posted by: josuesarceno
from Arlington
[This review was collected as part of a promotion.] This AC is excellent! It was really easy to install. The instructions were very straightforward and easy to understand. The AC works great too. It does not make a lot of noise. It is perfect! The app is really easy to use and navigate as well. I love that I can wirelessly control the AC with an app. It makes life so convenient. The AC feels really cool and refreshing. I like how easy it is to change the temperature right on the machine or in the app. I would highly recommend to others!
I would recommend this to a friend!
Response from The InsidersBy Reed, Online Outreach Specialist, July 1, 2025
Thank you for the fantastic review! We're thrilled to hear your new AC is not only performing well but also easy to install and operate—both manually and through the app. It’s great to know that the quiet operation, cooling performance, and wireless control are adding convenience and comfort to your life. If you ever need support or have questions, our team is here for you via live chat at Frigidaire.com or at 1-800-374-4432. We truly appreciate the recommendation and thank you for choosing Frigidaire! - Reed
Written by a customer while visiting The Insiders
Customer Rating
3
goods not as advertised
on July 1, 2025
Posted by: strykerbill
there is no wifi button!
Response from frigidaire.comBy Ruth, Online Outreach Specialist, July 3, 2025
Hi there. Thank you for reaching out and we apologize for the confusion regarding the Wi‑Fi function on the FHPC142AA1 unit. You’re correct, there isn’t a dedicated “Wi‑Fi” button on that model.
To enable Wi‑Fi pairing, follow these steps:
1.Press and hold the Mode + Fan buttons simultaneously for about 5 seconds until the Wi‑Fi icon begins to blink.
2. If that doesn't activate pairing, unplug the unit, wait 10 seconds, then plug it back in and repeat the process.
3. Make sure the Frigidaire® HVAC app is installed and that you're using a 2.4 GHz Wi‑Fi network.
If the icon still won’t blink or pairing fails, please connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
We appreciate you bringing this to our attention and are committed to helping you connect your unit as soon as possible.
Best Regards,
Ruth
To enable Wi‑Fi pairing, follow these steps:
1.Press and hold the Mode + Fan buttons simultaneously for about 5 seconds until the Wi‑Fi icon begins to blink.
2. If that doesn't activate pairing, unplug the unit, wait 10 seconds, then plug it back in and repeat the process.
3. Make sure the Frigidaire® HVAC app is installed and that you're using a 2.4 GHz Wi‑Fi network.
If the icon still won’t blink or pairing fails, please connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
We appreciate you bringing this to our attention and are committed to helping you connect your unit as soon as possible.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
Quiet, Compact and Powerful
on July 1, 2025
Posted by: TheSD
from Grand Prairie
[This review was collected as part of a promotion.] I've been using the Frigidaire 3-in-1 Connected Portable Room Air Conditioner (14,000 BTU) in my master bedroom, which is the one room in the house that doesn’t heat / cool as the rest of the house does. In the summertime we typically use 5 fans to cool the room down for a comfortable nights sleep. This cools the space within just a few minutes, feels much more comfortable, even on the hottest days. It runs very quietly which is a huge benefit for a good night's sleep.
Installation was simple and took only 15 minutes to set it up. The instructions are easy to follow and understand. The controls are intuitive, whether you're adjusting settings on the unit itself or through the connected app. Switching between cooling, fan, and dehumidifier modes is easy and seamless.
The box arrived a little disheveled, but its packed so we'll there was no damage done to the unit. Overall, I highly recommend this air conditioner if you're looking for powerful, quiet, and flexible cooling in a compact package. It would be great in any small to medium-sized room.
Installation was simple and took only 15 minutes to set it up. The instructions are easy to follow and understand. The controls are intuitive, whether you're adjusting settings on the unit itself or through the connected app. Switching between cooling, fan, and dehumidifier modes is easy and seamless.
The box arrived a little disheveled, but its packed so we'll there was no damage done to the unit. Overall, I highly recommend this air conditioner if you're looking for powerful, quiet, and flexible cooling in a compact package. It would be great in any small to medium-sized room.
I would recommend this to a friend!
Response from The InsidersBy Maria, Online Outreach Specialist, July 3, 2025
Thank you so much for sharing your detailed and positive feedback! We're delighted to hear that your Air Conditioner has been effective and easy to use in your space. Your satisfaction is our priority, and it's wonderful to know that you’re enjoying its quiet operation, quick cooling, and simple installation. If you have any questions or need further assistance, please don’t hesitate to reach out. You can connect with us through Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday from 8:30 am to 8:00 pm EST. We appreciate your recommendation and thank you for choosing Frigidaire! - Maria
Written by a customer while visiting The Insiders
Customer Rating
5
Good Unit
on July 2, 2025
Posted by: Jeff in NYC
[This review was collected as part of a promotion.] I have owned a lot of different portable A/C units down through the years. But I now have *two* Frigidaire units because the first one worked so well. This new one, like the first, is not hard to setup (you only have to be a little handy to fit the slide into the window), it's reasonably quiet, and it's very effective at cooling/drying a ridiculously large room with 13' ceilings.
Response from frigidaire.comBy Maria, Online Outreach Specialist, July 3, 2025
Thank you for sharing your wonderful experience with our portable A/C units! We're delighted to hear that your first Frigidaire unit performed so well that you've chosen to add a second. If you have any questions or need further assistance in the future, please don't hesitate to reach out. You can connect with us via Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday from 8:30 am to 8:00 pm EST. We truly appreciate your trust in Frigidaire! - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
4
Ok
on July 4, 2025
Posted by: Eternal7
from Lebanon
[This review was collected as part of a promotion.] Easy to setup. Cools medium size room pretty fast. Kind of loud though. Having the extra dehumidifier function is nice if you need it. Wi-Fi Connected with The Frigidaire® App makes it easy to change the temperature and turn it on and off without having to go directly to the unit and it works with anazon alexa and google home so you can control it with your voice or setup routines. Compact, portable design and handles makes it easy to move around if you need to change rooms or locations.
No, I would not recommend this to a friend.
Written by a customer while visiting The Insiders
Customer Rating
4
Great Appliance, So-So Wifi App
on July 6, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] The A/C itself has been great. Installation was pretty straightforward although it did require me to have a jig saw to get the supplied window materials to fit a standard sized window. I would have preferred some more foam material, but the supplied amount was adequate for the job.
The iPhone App is a different story. Initial setup was straight forward, but it seems to rely heavily on an active connection with Frigiaire's remote servers which is strange for an A/C unit that operates in the house. It makes sense if you need to control it from outside your home, but not at the expense of controlling it inside. Several times I believe Frigidaire's remote servers went down which prevented the app from working at all. Then most recently there was a partial outage which allowed the app to turn on the unit but didn't report the accurate internal room temp. I spent an hour trying to figure out why the A/C kept turning on when the internal temp of the room was below target. Finally, realized it wasn't changing at all.
Currently, all is working well, App and Unit, so maybe this was some growing pains for Frigidaire on the server side. Still, I'd like to see a future version of the App have the ability to work locally if the remote servers are non responsive. Or, at least, a server status page so users could confirm that's an issue.
Would I recommend. Yes, because the unit works great, cools our room well, has not filled up with condensation, and CAN function if when the App is down.
Response from frigidaire.comBy Reed, Online Outreach Specialist, July 8, 2025
Hi Kellan Thorne! Thank you for the detailed feedback. We're glad to hear the A/C unit is working well for you and that installation went smoothly overall. Your comments about the app's reliance on remote servers and the impact during outages are valuable, and we appreciate your suggestions for future improvements. It's great to hear the unit continues to cool effectively even when the app has issues.
If you need any further assistance, feel free to reach out to us via live chat at Frigidaire.com or by phone at 1 (800) 374-4432. We're here to help! - Reed
If you need any further assistance, feel free to reach out to us via live chat at Frigidaire.com or by phone at 1 (800) 374-4432. We're here to help! - Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
on July 8, 2025
Posted by: jotcb
[This review was collected as part of a promotion.] Works well, nice features except for connection loss with the app after 3 days. Item still shows up listed as connected with my WIFI but the app says no connection.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, July 8, 2025
Thank you for your feedback and for sharing your experience with the air conditioner. We're glad to hear the unit is working well and that you’re enjoying its features.
We understand how frustrating intermittent connection issues with the app can be. Sometimes, these can be resolved by restarting the device, checking for app updates, or resetting the Wi-Fi connection. If the problem continues, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
We understand how frustrating intermittent connection issues with the app can be. Sometimes, these can be resolved by restarting the device, checking for app updates, or resetting the Wi-Fi connection. If the problem continues, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
4
Loud but effective
on July 8, 2025
Posted by: Chubbybunnyone
[This review was collected as part of a promotion.] The portable air conditioner is quite loud when it’s running, but it does a good job cooling down my small bedroom. The window coverings weren’t the right size for my bedroom window, so I had to improvise and create my own covers using styrofoam and cardboard. The covers were too long if I tried to insert it vertically, and far too short if I tried to use them horizontally.
The setup itself was fairly simple once I got the hose secured in place. There is a dehumidifier function, but there is no container for water so you’ll need to attach a garden hose and route jt to a drain.
I would recommend this to a friend!
Response from The InsidersBy Maico, Online Outreach Specialist, July 10, 2025
Hi there, Chubbybunnyone!
Thank you for sharing your detailed feedback. We’re glad to hear that your portable air conditioner is effectively cooling your bedroom, even if it’s a bit louder than you expected. We appreciate you letting us know about the window covering fit issue — your creativity with the styrofoam and cardboard is impressive!
Regarding the dehumidifier function, you’re correct that it requires a drain setup for continuous water removal, and we understand that can be an adjustment. We’re always looking for ways to improve, so your input is valuable.
If you have any questions or need assistance with your unit, please don’t hesitate to reach out. We’re here to help!
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thank you, and have a great rest of your day! - Maico
Thank you for sharing your detailed feedback. We’re glad to hear that your portable air conditioner is effectively cooling your bedroom, even if it’s a bit louder than you expected. We appreciate you letting us know about the window covering fit issue — your creativity with the styrofoam and cardboard is impressive!
Regarding the dehumidifier function, you’re correct that it requires a drain setup for continuous water removal, and we understand that can be an adjustment. We’re always looking for ways to improve, so your input is valuable.
If you have any questions or need assistance with your unit, please don’t hesitate to reach out. We’re here to help!
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thank you, and have a great rest of your day! - Maico
Written by a customer while visiting The Insiders