Customer reviews from frigidaire.com
Frigidaire - 115V 14,000 BTU 450 Sq. Ft. Portable Air Conditioner - White
Average customer rating
4.6
(95 Reviews)
Rating breakdown 95 reviews
5 Stars
70
4 Stars
20
3 Stars
1
2 Stars
1
1 Star
3
95%of customers recommend this product.
(
18 out of
19)
Customer Reviews for Frigidaire - 115V 14,000 BTU 450 Sq. Ft. Portable Air Conditioner - White
Customer Rating
5
Good Unit
on July 2, 2025
Posted by: Jeff in NYC
[This review was collected as part of a promotion.] I have owned a lot of different portable A/C units down through the years. But I now have *two* Frigidaire units because the first one worked so well. This new one, like the first, is not hard to setup (you only have to be a little handy to fit the slide into the window), it's reasonably quiet, and it's very effective at cooling/drying a ridiculously large room with 13' ceilings.
Response from frigidaire.comBy Maria, Online Outreach Specialist, July 3, 2025
Thank you for sharing your wonderful experience with our portable A/C units! We're delighted to hear that your first Frigidaire unit performed so well that you've chosen to add a second. If you have any questions or need further assistance in the future, please don't hesitate to reach out. You can connect with us via Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday from 8:30 am to 8:00 pm EST. We truly appreciate your trust in Frigidaire! - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
Quiet, Compact and Powerful
on July 1, 2025
Posted by: TheSD
from Grand Prairie
[This review was collected as part of a promotion.] I've been using the Frigidaire 3-in-1 Connected Portable Room Air Conditioner (14,000 BTU) in my master bedroom, which is the one room in the house that doesn’t heat / cool as the rest of the house does. In the summertime we typically use 5 fans to cool the room down for a comfortable nights sleep. This cools the space within just a few minutes, feels much more comfortable, even on the hottest days. It runs very quietly which is a huge benefit for a good night's sleep.
Installation was simple and took only 15 minutes to set it up. The instructions are easy to follow and understand. The controls are intuitive, whether you're adjusting settings on the unit itself or through the connected app. Switching between cooling, fan, and dehumidifier modes is easy and seamless.
The box arrived a little disheveled, but its packed so we'll there was no damage done to the unit. Overall, I highly recommend this air conditioner if you're looking for powerful, quiet, and flexible cooling in a compact package. It would be great in any small to medium-sized room.
Installation was simple and took only 15 minutes to set it up. The instructions are easy to follow and understand. The controls are intuitive, whether you're adjusting settings on the unit itself or through the connected app. Switching between cooling, fan, and dehumidifier modes is easy and seamless.
The box arrived a little disheveled, but its packed so we'll there was no damage done to the unit. Overall, I highly recommend this air conditioner if you're looking for powerful, quiet, and flexible cooling in a compact package. It would be great in any small to medium-sized room.
I would recommend this to a friend!
Response from The InsidersBy Maria, Online Outreach Specialist, July 3, 2025
Thank you so much for sharing your detailed and positive feedback! We're delighted to hear that your Air Conditioner has been effective and easy to use in your space. Your satisfaction is our priority, and it's wonderful to know that you’re enjoying its quiet operation, quick cooling, and simple installation. If you have any questions or need further assistance, please don’t hesitate to reach out. You can connect with us through Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday from 8:30 am to 8:00 pm EST. We appreciate your recommendation and thank you for choosing Frigidaire! - Maria
Written by a customer while visiting The Insiders
Customer Rating
3
goods not as advertised
on July 1, 2025
Posted by: strykerbill
there is no wifi button!
Response from frigidaire.comBy Ruth, Online Outreach Specialist, July 3, 2025
Hi there. Thank you for reaching out and we apologize for the confusion regarding the Wi‑Fi function on the FHPC142AA1 unit. You’re correct, there isn’t a dedicated “Wi‑Fi” button on that model.
To enable Wi‑Fi pairing, follow these steps:
1.Press and hold the Mode + Fan buttons simultaneously for about 5 seconds until the Wi‑Fi icon begins to blink.
2. If that doesn't activate pairing, unplug the unit, wait 10 seconds, then plug it back in and repeat the process.
3. Make sure the Frigidaire® HVAC app is installed and that you're using a 2.4 GHz Wi‑Fi network.
If the icon still won’t blink or pairing fails, please connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
We appreciate you bringing this to our attention and are committed to helping you connect your unit as soon as possible.
Best Regards,
Ruth
To enable Wi‑Fi pairing, follow these steps:
1.Press and hold the Mode + Fan buttons simultaneously for about 5 seconds until the Wi‑Fi icon begins to blink.
2. If that doesn't activate pairing, unplug the unit, wait 10 seconds, then plug it back in and repeat the process.
3. Make sure the Frigidaire® HVAC app is installed and that you're using a 2.4 GHz Wi‑Fi network.
If the icon still won’t blink or pairing fails, please connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
We appreciate you bringing this to our attention and are committed to helping you connect your unit as soon as possible.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
Excellent AC
on June 27, 2025
Posted by: josuesarceno
from Arlington
[This review was collected as part of a promotion.] This AC is excellent! It was really easy to install. The instructions were very straightforward and easy to understand. The AC works great too. It does not make a lot of noise. It is perfect! The app is really easy to use and navigate as well. I love that I can wirelessly control the AC with an app. It makes life so convenient. The AC feels really cool and refreshing. I like how easy it is to change the temperature right on the machine or in the app. I would highly recommend to others!
I would recommend this to a friend!
Response from The InsidersBy Reed, Online Outreach Specialist, July 1, 2025
Thank you for the fantastic review! We're thrilled to hear your new AC is not only performing well but also easy to install and operate—both manually and through the app. It’s great to know that the quiet operation, cooling performance, and wireless control are adding convenience and comfort to your life. If you ever need support or have questions, our team is here for you via live chat at Frigidaire.com or at 1-800-374-4432. We truly appreciate the recommendation and thank you for choosing Frigidaire! - Reed
Written by a customer while visiting The Insiders
Customer Rating
5
Modern and Effective
on June 26, 2025
Posted by: ScoutandChipper
from Lucedale
[This review was collected as part of a promotion.] I’ve been using the Frigidaire Air Conditioner for a while now, and it’s been a solid addition to my home. The setup, especially the window kit, took some patience, but once it was running, I really appreciated how quietly it operates — it doesn’t interrupt my day at all. I love being able to control it with the Frigidaire App or even using Alexa, and the multi-fan speeds give me just the right amount of airflow. The supplemental heat has also come in handy during chilly mornings, making this a great year-round option for me.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
Easy set up!
on June 20, 2025
Posted by: Anonymous
from Rocky Mount
[This review was collected as part of a promotion.] Setting up this air conditioner was quite straightforward, thanks to the QR code provided. During the humid summer, I've primarily utilized the fan setting, and it has worked perfectly. I've experimented with the various fan speeds, often using the lowest setting while working to minimize any distracting background noise. The Wi-Fi-connected app has been a significant advantage, and I particularly enjoy utilizing the different modes, including the sleep mode, to schedule its operation. While I haven't yet used it with the Alexa app, I plan to do so in the later.
I would recommend this to a friend!
Response from The InsidersBy Jessica, Online Outreach Specialist, June 20, 2025
We're glad to hear that setup was smooth and that the QR code made things even easier. It’s great to know the fan setting is helping you stay comfortable during humid days, and that the low noise level makes it perfect for working without distraction.
We’re especially happy to hear you’re enjoying the Wi-Fi app features, including scheduling and sleep mode — those tools are designed to make your experience more convenient and energy-efficient.
Thanks again for choosing Frigidaire — we're here if you ever have questions or need assistance, feel free to contact us at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, we'll be happy to assist.
We’re especially happy to hear you’re enjoying the Wi-Fi app features, including scheduling and sleep mode — those tools are designed to make your experience more convenient and energy-efficient.
Thanks again for choosing Frigidaire — we're here if you ever have questions or need assistance, feel free to contact us at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, we'll be happy to assist.
Written by a customer while visiting The Insiders
Customer Rating
5
Great Air conditioner!
on June 19, 2025
Posted by: BlanderNorm27
from Rocky Mount
[This review was collected as part of a promotion.] The initial start up was seamless, thanks to the QR code conveniently located on the air conditioner's front panel. Although I have not yet utilized all the features, my primary function is the fan and humidifier. The unit has performed admirably in maintaining a comfortable environment throughout the humid summer season. Moreover, I find the child lock feature to be a valuable security. I particularly appreciate the application's temperature monitoring capabilities within my apartment. Additionally, the humidifier function, sleep mode settings, and the ability to schedule operation, such as turning the system off during the cooler early morning hours and activating it during the day, are all perfect!
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
4
Hot flashing bestie approved
on June 19, 2025
Posted by: MXWifeJen
from OFallon
[This review was collected as part of a promotion.] This does a good job of maintaining the proper temperature most of the time. It is a little loud to have in the main area where I watch TV but I listen to the TV on louder volume anyway so it could just be me. I have not had it meet the local humidity of our summer yet, but I feel confident it will hold up. It has wifi connection and can be used with an app if you get too cold or too hot, just change it right on your phone. The unit has 3 different settings which is nice because you dont have to blast it on high or suffer with low. It is a heavy unit, my impression of portable being a moveable unit was not exactly the best description, I am not hauling this thing anywhere until it is cold weather, because it is almost 100 lbs. I invited my hot flashing bestie over for oven baked lasagna the other night and she did not complain that it was hot in my house once. I would give that a seal of approval . In all seriousness this is easy to set up and functions very well. I will be adding one more to my home to cool the entire place this summer.
I would recommend this to a friend!
Written by a customer while visiting The Insiders