Customer reviews from frigidaire.com
Frigidaire - 115V 14,000 BTU 450 Sq. Ft. Portable Air Conditioner - White
Average customer rating
4.6
(95 Reviews)
Rating breakdown 95 reviews
5 Stars
70
4 Stars
20
3 Stars
1
2 Stars
1
1 Star
3
95%of customers recommend this product.
(
18 out of
19)
Customer Reviews for Frigidaire - 115V 14,000 BTU 450 Sq. Ft. Portable Air Conditioner - White
Customer Rating
5
Great Office AC!
on July 11, 2025
Posted by: Mmtidwell242
[This review was collected as part of a promotion.] This three and one portable air conditioner from Frigidaire has been a huge lifesaver for our office. Prior to having this, we were keeping the blinds completely closed and the room was still very hot now that we’ve installed this we can have the windows and blinds open and we find that it’s keeping the room extremely cool and also helps with our air conditioning bill. I also love that it’s portable so that we can move it from room to room as needed. We live in Florida, so are typically affected by a few power outages days due to hurricanes each year, we plan to use this as our cooling unit to help us. Stay cool during those power outages by powering it with the generator. We are excited to finally have some air-conditioning relief during these difficult times that happen all too often.
I would recommend this to a friend!
Response from The InsidersBy Reed, Online Outreach Specialist, July 14, 2025
We’re thrilled to hear that your Frigidaire three-in-one portable air conditioner has been such a lifesaver for your office! It’s great that it keeps the room cool while allowing you to enjoy open windows and blinds, and that it helps with your energy bills too. We’re glad the portability and generator compatibility will be helpful during power outages in Florida. Thank you for choosing Frigidaire! If you ever need assistance, please don’t hesitate to reach out via live chat at Frigidaire.com or call (800) 374-4432. Stay cool!
- Reed
- Reed
Written by a customer while visiting The Insiders
Customer Rating
5
Excellent product
on July 11, 2025
Posted by: Felix 1418
Best money spent. Works as it should and WiFi option is the best
Written by a customer while visiting frigidaire.com
Customer Rating
5
Way Cool Product!
on July 8, 2025
Posted by: LadyeCatte
from Cheyenne
[This review was collected as part of a promotion.] Bought this for my mate because he works in his kiln room a lot and it gets HOT in there! The new air conditioner was JUST what he needed to be comfortable again. His only option before this was opening a window. Now that red window stays firmly closed due the wonderfully frigid temperatures inside. He LOVES that he can remotely turn it on and off and therefore doesn't have to enter a hot room or return to it if he forgets to turn it off. That feature saves us tons of money on electricity!
He runs the fan feature early in the morning, and cranks it up to full-blast air conditioning when the temperatures rise outside.
Makes me feel valued that he is always thanking me for getting it for him.
He runs the fan feature early in the morning, and cranks it up to full-blast air conditioning when the temperatures rise outside.
Makes me feel valued that he is always thanking me for getting it for him.
I would recommend this to a friend!
Response from The InsidersBy Reed, Online Outreach Specialist, July 10, 2025
Thank you for sharing such a wonderful story! We're so happy to hear that the air conditioner has made such a big difference in your mate’s comfort while working in the kiln room.
The remote control feature sounds like a real game-changer, making it easy to keep the room cool without having to brave the heat, and it’s great that it helps save on electricity too!
If you ever need any assistance or have questions, please feel free to reach out via live chat at Frigidaire.com or call us at 1-800-374-4432. Thanks again for choosing Frigidaire!
- Reed
The remote control feature sounds like a real game-changer, making it easy to keep the room cool without having to brave the heat, and it’s great that it helps save on electricity too!
If you ever need any assistance or have questions, please feel free to reach out via live chat at Frigidaire.com or call us at 1-800-374-4432. Thanks again for choosing Frigidaire!
- Reed
Written by a customer while visiting The Insiders
Customer Rating
4
Loud but effective
on July 8, 2025
Posted by: Chubbybunnyone
[This review was collected as part of a promotion.] The portable air conditioner is quite loud when it’s running, but it does a good job cooling down my small bedroom. The window coverings weren’t the right size for my bedroom window, so I had to improvise and create my own covers using styrofoam and cardboard. The covers were too long if I tried to insert it vertically, and far too short if I tried to use them horizontally.
The setup itself was fairly simple once I got the hose secured in place. There is a dehumidifier function, but there is no container for water so you’ll need to attach a garden hose and route jt to a drain.
I would recommend this to a friend!
Response from The InsidersBy Maico, Online Outreach Specialist, July 10, 2025
Hi there, Chubbybunnyone!
Thank you for sharing your detailed feedback. We’re glad to hear that your portable air conditioner is effectively cooling your bedroom, even if it’s a bit louder than you expected. We appreciate you letting us know about the window covering fit issue — your creativity with the styrofoam and cardboard is impressive!
Regarding the dehumidifier function, you’re correct that it requires a drain setup for continuous water removal, and we understand that can be an adjustment. We’re always looking for ways to improve, so your input is valuable.
If you have any questions or need assistance with your unit, please don’t hesitate to reach out. We’re here to help!
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thank you, and have a great rest of your day! - Maico
Thank you for sharing your detailed feedback. We’re glad to hear that your portable air conditioner is effectively cooling your bedroom, even if it’s a bit louder than you expected. We appreciate you letting us know about the window covering fit issue — your creativity with the styrofoam and cardboard is impressive!
Regarding the dehumidifier function, you’re correct that it requires a drain setup for continuous water removal, and we understand that can be an adjustment. We’re always looking for ways to improve, so your input is valuable.
If you have any questions or need assistance with your unit, please don’t hesitate to reach out. We’re here to help!
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thank you, and have a great rest of your day! - Maico
Written by a customer while visiting The Insiders
Customer Rating
5
on July 8, 2025
Posted by: jotcb
[This review was collected as part of a promotion.] Works well, nice features except for connection loss with the app after 3 days. Item still shows up listed as connected with my WIFI but the app says no connection.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, July 8, 2025
Thank you for your feedback and for sharing your experience with the air conditioner. We're glad to hear the unit is working well and that you’re enjoying its features.
We understand how frustrating intermittent connection issues with the app can be. Sometimes, these can be resolved by restarting the device, checking for app updates, or resetting the Wi-Fi connection. If the problem continues, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
We understand how frustrating intermittent connection issues with the app can be. Sometimes, these can be resolved by restarting the device, checking for app updates, or resetting the Wi-Fi connection. If the problem continues, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
4
Great Appliance, So-So Wifi App
on July 6, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] The A/C itself has been great. Installation was pretty straightforward although it did require me to have a jig saw to get the supplied window materials to fit a standard sized window. I would have preferred some more foam material, but the supplied amount was adequate for the job.
The iPhone App is a different story. Initial setup was straight forward, but it seems to rely heavily on an active connection with Frigiaire's remote servers which is strange for an A/C unit that operates in the house. It makes sense if you need to control it from outside your home, but not at the expense of controlling it inside. Several times I believe Frigidaire's remote servers went down which prevented the app from working at all. Then most recently there was a partial outage which allowed the app to turn on the unit but didn't report the accurate internal room temp. I spent an hour trying to figure out why the A/C kept turning on when the internal temp of the room was below target. Finally, realized it wasn't changing at all.
Currently, all is working well, App and Unit, so maybe this was some growing pains for Frigidaire on the server side. Still, I'd like to see a future version of the App have the ability to work locally if the remote servers are non responsive. Or, at least, a server status page so users could confirm that's an issue.
Would I recommend. Yes, because the unit works great, cools our room well, has not filled up with condensation, and CAN function if when the App is down.
Response from frigidaire.comBy Reed, Online Outreach Specialist, July 8, 2025
Hi Kellan Thorne! Thank you for the detailed feedback. We're glad to hear the A/C unit is working well for you and that installation went smoothly overall. Your comments about the app's reliance on remote servers and the impact during outages are valuable, and we appreciate your suggestions for future improvements. It's great to hear the unit continues to cool effectively even when the app has issues.
If you need any further assistance, feel free to reach out to us via live chat at Frigidaire.com or by phone at 1 (800) 374-4432. We're here to help! - Reed
If you need any further assistance, feel free to reach out to us via live chat at Frigidaire.com or by phone at 1 (800) 374-4432. We're here to help! - Reed
Written by a customer while visiting frigidaire.com
Customer Rating
1
Terrible
on July 6, 2025
Posted by: patsystone
The vibrating/grinding noise this thing makes is unbearable. I was sleeping in a different room last night (left it on for my dog in the living room to drown out fireworks) and I had to wear ear plugs because the noise was still so bad. Then I wake this morning to find water/mystery liquid all over the floor around it (it's definitely NOT dog pee). I clean it up, then every time I roll the unit a little bit, more drips out. This is ridiculous! I've only just starting using it less than 24 hours ago.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, July 7, 2025
Hi there. We’re truly sorry to hear about the noise and leaking issues with your unit, especially so soon after purchase. That’s absolutely not the experience we want for our customers, and we understand how frustrating (and disruptive) this must be.
We want to get this resolved quickly. Please connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
We want to get this resolved quickly. Please connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
4
Ok
on July 4, 2025
Posted by: Eternal7
from Lebanon
[This review was collected as part of a promotion.] Easy to setup. Cools medium size room pretty fast. Kind of loud though. Having the extra dehumidifier function is nice if you need it. Wi-Fi Connected with The Frigidaire® App makes it easy to change the temperature and turn it on and off without having to go directly to the unit and it works with anazon alexa and google home so you can control it with your voice or setup routines. Compact, portable design and handles makes it easy to move around if you need to change rooms or locations.
No, I would not recommend this to a friend.
Written by a customer while visiting The Insiders