Customer reviews from frigidaire.com
Frigidaire - Gallery 36 in. Wide 5 Elements Built-In Electric Cooktop with EvenTemp and 2-in-1 Dual Element - Black Stainless Steel
Average customer rating
4.6
(38 Reviews)
Rating breakdown 38 reviews
5 Stars
28
4 Stars
8
3 Stars
1
2 Stars
0
1 Star
1
Customer Reviews for Frigidaire - Gallery 36 in. Wide 5 Elements Built-In Electric Cooktop with EvenTemp and 2-in-1 Dual Element - Black Stainless Steel
Customer Rating
5
Great Improvement
on October 22, 2024
Posted by: SpuddyBuddy
[This review was collected as part of a promotion.] Five burners. Front panel controls (knobs can be removed to clean, however the 'knobs' are hollow for back lighting effects - red indicator light when cooktop is still warm or hot temperature; so they will fill up with water if rinsed upside down). Not sure if the control panel knobs can be 'shorted out' due to internal moisture or not? I just shook them out as best I could then let them sit for a few hours to air dry before putting them back into place. I'm assuming that was not necessary as it is a cooktop and accidents and spills can and will happen; but just trying to keep it safe. The cooktop itself is quite heavy for weight and it sits unattached on top of the counter space. This makes it easy to clean spills and overflows; however you may need another person to gently lift and hold the cooktop whilst another person wipes under the edges if needed. The finish looks very modern and high tech (we went with the black finish to match our other kitchen appliances). The control panel knobs offer quite a wide range of various cooking temperatures and they rotate to determine temps to cook with. This is not an induction cooktop. No magnetic cook-wear is required to use this cooktop. All of your existing cookware pots and pans, etc. will work just fine with this unit. (A cooktop buying consideration if you have spent lots of money on higher end cookware and don't want to replace all of it with magnetic based equipment). The cleaning of the cooktop is much different than just a stainless steel finish. It is a ceramic cooktop; which requires more delicate care and non-abrasive cleaners. The unit ships/comes with a 'starter' sample of ceramic cleaner (which was nice). We like the red glow immediate appearance of the heating 'coils' so that you instinctively are aware they are in an 'on' and heating status (or cooling down after use) for safety reasons. Overall, we are pleased with this cooktop.
Written by a customer while visiting frigidaire.com
Customer Rating
4
Replaced cooktop with Frigidaire
on October 14, 2024
Posted by: AdgeM
[This review was collected as part of a promotion.] After having the cooktop for about a week, so far so good. Cleans up nicely, if you do get something on it and it gets stuck soak it and eventually it will come off. After having a cooktop blow up on me this is simple not too much electronic and so far I am enjoying it
Written by a customer while visiting frigidaire.com
Customer Rating
5
on July 12, 2024
Posted by: Panzer77
[This review was collected as part of a promotion.] Hi quality material and easy to clean.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Good
on April 14, 2024
Posted by: Obran
[This review was collected as part of a promotion.] I like it
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love the versatility
on April 3, 2024
Posted by: Kmack82
[This review was collected as part of a promotion.] I like the easy to clean cooktop. The best thing is the option to adjust the sizing for appropriate heating
Written by a customer while visiting frigidaire.com
Customer Rating
5
Our new cooktop
on January 12, 2024
Posted by: Ttown happy
[This review was collected as part of a promotion.] We went from a 1960's coil element range to a 36" electric cooktop. Could not be happier!!!
Written by a customer while visiting frigidaire.com
Customer Rating
3
Adjusting and learning how to love my new cooktop
on January 11, 2024
Posted by: Linda aka Lindy P
[This review was collected as part of a promotion.] This cooktop is beautiful. I’ve had it for only a week and am still in the adjustment period. I love the look and placement of the control knobs. I’m not a fan of the white (on) and red (hot) indicator lights UNDER the knobs as they are difficult to see. Also the burners seem slower to heat up and must be turned up higher than I’m used to cook on.If you turn a burner on for 30-60 seconds and turn it off the burner is extremely hot to the touch but the red indicator light is not on so there is a possibility of pain /burn if you touch the burner. I haven’t used all of the 5 burners and I realize now that 4 was and would have been sufficient. I miss my old Frigidaire cooktop and am hoping that I will grow to love this one someday too.
Response from frigidaire.comBy Sam, Online Outreach Specialist, January 15, 2024
Hello! We want to personally thank you for sharing your important quality concerns and experience with us. Rest assured that our team will evaluate your review to help in implementing future design improvements to our
product lines. We recommend that you always consult the user manual to become familiar with the features that this cooktop has to offer. If you have any additional questions, comments or concerns, please feel free to chat with us online or contact us via phone at 800-374-4432 M-F, 8:30 am- 8:00 pm. and we'll be glad to help.
product lines. We recommend that you always consult the user manual to become familiar with the features that this cooktop has to offer. If you have any additional questions, comments or concerns, please feel free to chat with us online or contact us via phone at 800-374-4432 M-F, 8:30 am- 8:00 pm. and we'll be glad to help.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Electric Cooktop
on November 4, 2023
Posted by: Electric Cooktop
[This review was collected as part of a promotion.] Absolutely love this cooktop. Beautiful and very easy to operate and clean. Perfect addition to our kitchen.
Written by a customer while visiting frigidaire.com