Customer reviews from frigidaire.com
Frigidaire - Gallery 36 in. Wide 5 Elements Built-In Electric Cooktop with EvenTemp and 2-in-1 Dual Element - Black Stainless Steel
Average customer rating
4.6
(36 Reviews)
Rating breakdown 36 reviews
5 Stars
26
4 Stars
8
3 Stars
1
2 Stars
0
1 Star
1
Customer Reviews for Frigidaire - Gallery 36 in. Wide 5 Elements Built-In Electric Cooktop with EvenTemp and 2-in-1 Dual Element - Black Stainless Steel
Customer Rating
5
Review of new 36" electric cooktop
on July 28, 2026
Posted by: Ken 29
[This review was collected as part of a promotion.] The new cooktop appliance has been terrific.The multiple burners are very efficient. The safety feature of a red light indicating an element is hot is also good.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, August 3, 2026
Hi there. Thank you for sharing your feedback! We’re glad to hear that your Frigidaire cooktop has been performing well and that you’re enjoying the efficiency of the multiple burners.
It’s great to know that the hot surface indicator light provides an added level of convenience and safety. Thank you for choosing Frigidaire, and we hope your cooktop continues to serve you well for years to come!
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
It’s great to know that the hot surface indicator light provides an added level of convenience and safety. Thank you for choosing Frigidaire, and we hope your cooktop continues to serve you well for years to come!
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
on July 26, 2026
Posted by: Ez73
[This review was collected as part of a promotion.] Cooktop is amazing. All I can say
Response from frigidaire.comBy Maria, Online Outreach Specialist, July 28, 2026
Thank you for taking the time to share your wonderful feedback. We are delighted to hear that you are loving your new cooktop. Hearing you describe it as "amazing" truly makes our day!
We strive to design appliances that deliver outstanding performance, reliability, and an enjoyable cooking experience, and we’re thrilled to know that your new cooktop is exceeding your expectations. We hope it continues to make preparing your favorite meals easier and more enjoyable for years to come.
Thank you for choosing Frigidaire. We truly appreciate your support and are happy to know that you are enjoying your new cooktop. If you have any questions or need further assistance, please connect with us through Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We are always happy to help. - Maria
We strive to design appliances that deliver outstanding performance, reliability, and an enjoyable cooking experience, and we’re thrilled to know that your new cooktop is exceeding your expectations. We hope it continues to make preparing your favorite meals easier and more enjoyable for years to come.
Thank you for choosing Frigidaire. We truly appreciate your support and are happy to know that you are enjoying your new cooktop. If you have any questions or need further assistance, please connect with us through Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We are always happy to help. - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
LOVE my new Fridge!
on July 24, 2026
Posted by: MGTZT
[This review was collected as part of a promotion.] Plenty of space, icemaker doesn’t leak or drop unexpected cubes. Cools without freezing anything.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, July 27, 2026
Hi MGTZT!
Thank you for taking the time to share your positive feedback about your Frigidaire refrigerator. We’re delighted to hear that you are loving your new fridge and are enjoying the spacious design, reliable ice maker performance, and consistent cooling.
We appreciate you choosing Frigidaire and sharing your experience with us. Your feedback encourages us to continue providing appliances that deliver convenience, quality, and dependable performance for our customers.
If you need any assistance now or in the future, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Thank you for taking the time to share your positive feedback about your Frigidaire refrigerator. We’re delighted to hear that you are loving your new fridge and are enjoying the spacious design, reliable ice maker performance, and consistent cooling.
We appreciate you choosing Frigidaire and sharing your experience with us. Your feedback encourages us to continue providing appliances that deliver convenience, quality, and dependable performance for our customers.
If you need any assistance now or in the future, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
My New Cooktop
on July 20, 2026
Posted by: Curt40
[This review was collected as part of a promotion.] Love my new Frigidaire electric cooktop, it replaced a Frigidaire cooktop that lasted 20 years before finally having the center section of one element fail. My new cooktop is beautiful and easy to keep clean after each use. Hope it last another 20 years even though I won't.
Response from frigidaire.comBy Chris, Online Outreach Specialist, July 20, 2026
Hi there, our valued customer.
Thank you for sharing your wonderful experience! We're thrilled to hear how much you love your new electric cooktop and that it has been a beautiful and easy-to-clean addition to your kitchen. It's fantastic to know your previous Frigidaire cooktop served you well for 20 years, and we truly appreciate your continued trust in our brand. We hope your new cooktop provides you with many years of reliable performance and enjoyment. Thank you for choosing our brand! If you ever have any questions or need assistance, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best regards,
-Christian
Thank you for sharing your wonderful experience! We're thrilled to hear how much you love your new electric cooktop and that it has been a beautiful and easy-to-clean addition to your kitchen. It's fantastic to know your previous Frigidaire cooktop served you well for 20 years, and we truly appreciate your continued trust in our brand. We hope your new cooktop provides you with many years of reliable performance and enjoyment. Thank you for choosing our brand! If you ever have any questions or need assistance, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best regards,
-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great product
on July 7, 2026
Posted by: JamesBridgett
[This review was collected as part of a promotion.] Live the hideaway snack drawers and the arrangement of doors and drawers. Very convenient arrangement and plenty of freezer space.
Response from frigidaire.comBy Angel, Online Outreach Specialists, July 10, 2026
Hi, JamesBridgett! Thank you for sharing your feedback! We're so glad to hear that you love the hideaway snack drawers and find the arrangement of the doors and drawers so convenient. It's wonderful to know that the spacious freezer and thoughtful design are making it easier to keep your food organized and accessible. We appreciate you choosing Frigidaire and thank you for taking the time to recommend your appliance.
If you need further assistance, please feel free to contact us via Live Chat at frigidaire.com or call us at 1-800-374-4432 Monday-Friday, 8:30 am-8 pm EST, and our team will be happy to assist you. -Angel
If you need further assistance, please feel free to contact us via Live Chat at frigidaire.com or call us at 1-800-374-4432 Monday-Friday, 8:30 am-8 pm EST, and our team will be happy to assist you. -Angel
Written by a customer while visiting frigidaire.com
Customer Rating
5
Elegant and very efficient
on July 5, 2026
Posted by: Johnbond07
[This review was collected as part of a promotion.] Looks fantastic and cooks equally well
Response from frigidaire.comBy Maria, Online Outreach Specialist, July 10, 2026
Thank you for taking the time to share your wonderful feedback. We are delighted to hear that you are enjoying your new cooktop.
It’s fantastic to know that you find it both elegant and efficient. We’re especially pleased to hear that it looks beautiful in your kitchen and delivers excellent cooking performance. We strive to design appliances that combine style, reliability, and outstanding functionality, and we’re thrilled that your new cooktop is meeting your expectations.
Thank you for choosing Frigidaire. We truly appreciate your support and are happy to know that you are enjoying your new cooktop. If you ever have any questions or need assistance, please connect with us via Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We are always happy to help. - Maria
It’s fantastic to know that you find it both elegant and efficient. We’re especially pleased to hear that it looks beautiful in your kitchen and delivers excellent cooking performance. We strive to design appliances that combine style, reliability, and outstanding functionality, and we’re thrilled that your new cooktop is meeting your expectations.
Thank you for choosing Frigidaire. We truly appreciate your support and are happy to know that you are enjoying your new cooktop. If you ever have any questions or need assistance, please connect with us via Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We are always happy to help. - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
Nice cooktop
on July 3, 2026
Posted by: AWL2026
[This review was collected as part of a promotion.] The cook top is very intuitive with white color around the know when the burner is on, red when it is off, but thr burner is still hot, and off when it is cold. Cleaning is a breeze if you follow their directions and use a ceramic glass cookbook cleaner. Burners heat up quickly and the temperature adjustment is great.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, July 6, 2026
Hi AWL2026!
Thank you for taking the time to share your feedback about your Frigidaire cooktop. We’re very glad to hear that you’re finding it intuitive to use and that the burner indicators and temperature control are working well for you.
We’re also happy to know that you’ve found the cleaning process manageable and that the burners are heating quickly and performing to your expectations. Feedback like yours is greatly appreciated and helps us continue improving our products and customer experience.
If you ever need any assistance or have questions in the future, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Thank you for taking the time to share your feedback about your Frigidaire cooktop. We’re very glad to hear that you’re finding it intuitive to use and that the burner indicators and temperature control are working well for you.
We’re also happy to know that you’ve found the cleaning process manageable and that the burners are heating quickly and performing to your expectations. Feedback like yours is greatly appreciated and helps us continue improving our products and customer experience.
If you ever need any assistance or have questions in the future, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
4
on May 25, 2026
Posted by: TT71
[This review was collected as part of a promotion.] Looks good, easy to clean- only thing I am still getting used to is a slightly slower heat up time and feeling the need to cook at a higher heat to get results I’m looking for.
Response from frigidaire.comBy Reed, Online Outreach Specialist, May 26, 2026
Hi there, thank you for sharing your feedback. We’re glad to hear your appliance looks good and is easy to clean. We also appreciate your comments regarding the heat-up time and the need to adjust cooking temperatures, and we understand it can take some time to get used to those performance differences compared to your previous unit.
We appreciate you taking the time to share your experience.
If you ever need assistance, please connect with us through live chat at Frigidaire.com or call us at 1-800-374-4432, Monday - Friday, 8:30am – 8pm ET. — Reed
We appreciate you taking the time to share your experience.
If you ever need assistance, please connect with us through live chat at Frigidaire.com or call us at 1-800-374-4432, Monday - Friday, 8:30am – 8pm ET. — Reed
Written by a customer while visiting frigidaire.com