Customer reviews from frigidaire.com
Frigidaire - Gallery 36 in. Wide 5 Elements Built-In Electric Cooktop with EvenTemp and 2-in-1 Dual Element - Black Stainless Steel
Average customer rating
4.6
(36 Reviews)
Rating breakdown 36 reviews
5 Stars
26
4 Stars
8
3 Stars
1
2 Stars
0
1 Star
1
Customer Reviews for Frigidaire - Gallery 36 in. Wide 5 Elements Built-In Electric Cooktop with EvenTemp and 2-in-1 Dual Element - Black Stainless Steel
Customer Rating
4
Great Electric Cooktop
on May 19, 2026
Posted by: DynoDeb
[This review was collected as part of a promotion.] I'm very happy with my electric cooktop. It cooks very efficiently, is easy to operate, and cleans up easily. My only complaint is that the white "on" light on the middle knob will not shut off. A replacement part has been ordered, so I'm looking forward to it functioning properly soon.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, May 21, 2026
Hi there. Thank you for your feedback—we’re glad to hear you’re enjoying your Frigidaire electric cooktop’s performance, ease of use, and cleanup.
We’re sorry about the issue with the “on” indicator light. Since you’ve already arranged a replacement part, that should help resolve it. If the issue continues afterward, please reach out so we can assist further. Feel free to connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. ET.
Best Regards,
Ruth
We’re sorry about the issue with the “on” indicator light. Since you’ve already arranged a replacement part, that should help resolve it. If the issue continues afterward, please reach out so we can assist further. Feel free to connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. ET.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
Where everyday cooking meets intentional design
on March 20, 2026
Posted by: Amy2073
[This review was collected as part of a promotion.] Our Frigidaire 36” Electric Cooktop was an upgrade we chose for our new build—and it’s one we love using daily.
Smooth, responsive, and easy to clean, it makes cooking feel effortless. The quick heat-up alone is a game changer for busy days.
Sleek and modern, it blends seamlessly into our kitchen—giving that Serenity Place energy. 🤍
Sleek. Intentional. Elevated.
#SerenityPlace #NewBuildJourney #KitchenUpgrade #Frigidaire #ModernKitchen #LuxuryLiving #HomeDesign
Response from frigidaire.comBy Patrick, Online Outreach Specialist, March 24, 2026
Hi Amy2073!
Thank you for taking the time to share such a glowing review of your new Frigidaire 36” Electric Cooktop! We’re thrilled to hear that it’s making your daily cooking experience effortless and enjoyable.
It’s wonderful to know that the smooth, responsive surface and quick heat-up feature are helping save time on busy days. We’re also delighted that the sleek design complements your kitchen so beautifully, creating the serene, elevated atmosphere you envisioned.
Hearing that our product enhances both your cooking and your kitchen space is incredibly rewarding. Thank you for choosing Frigidaire—we hope your cooktop continues to bring ease, style, and inspiration to your kitchen for many years to come.
If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Thank you for taking the time to share such a glowing review of your new Frigidaire 36” Electric Cooktop! We’re thrilled to hear that it’s making your daily cooking experience effortless and enjoyable.
It’s wonderful to know that the smooth, responsive surface and quick heat-up feature are helping save time on busy days. We’re also delighted that the sleek design complements your kitchen so beautifully, creating the serene, elevated atmosphere you envisioned.
Hearing that our product enhances both your cooking and your kitchen space is incredibly rewarding. Thank you for choosing Frigidaire—we hope your cooktop continues to bring ease, style, and inspiration to your kitchen for many years to come.
If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
on November 22, 2025
Posted by: Jmaldonado
[This review was collected as part of a promotion.] It gets hot instantly and the knobs continue to light up as long as the stove in hot which like
Response from frigidaire.comBy Sam, Online Outreach Specialist, November 24, 2025
Hello Jmaldonado!
Thank you for sharing your feedback on your Frigidaire Gallery 36" Electric Cooktop, model GCCE3670AS! We’re glad to hear you’re enjoying the quick heating and the safety feature with the knobs lighting up when the cooktop is hot. We truly appreciate you choosing Frigidaire and hope it continues to make cooking convenient and enjoyable!
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432
Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. ~Sam
Thank you for sharing your feedback on your Frigidaire Gallery 36" Electric Cooktop, model GCCE3670AS! We’re glad to hear you’re enjoying the quick heating and the safety feature with the knobs lighting up when the cooktop is hot. We truly appreciate you choosing Frigidaire and hope it continues to make cooking convenient and enjoyable!
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432
Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. ~Sam
Written by a customer while visiting frigidaire.com
Customer Rating
5
Cooktop looks and operates well.
on November 5, 2025
Posted by: Cooktop good indicators
[This review was collected as part of a promotion.] Cooktop is easy to use and like the indicator lights on the cooktop when running and hot. Difficult to clean well though.
Response from frigidaire.comBy Maria, Online Outreach Specialist, November 6, 2025
Thank you for taking the time to share your feedback. We’re so glad to hear that you’re enjoying the ease of use of your cooktop and find the indicator lights helpful for safety and convenience. It’s great to know those features are making a positive difference in your cooking experience.
We’re sorry to hear, though, that you’ve found it difficult to clean. We understand how important it is to keep your cooktop looking its best, and we’d be happy to provide you with some cleaning tips or recommendations based on your specific model and cooktop surface type.
Please reach out to us directly so we can assist you further. You can connect with one of our specialists through Live Chat at Frigidaire.com, or by calling 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST.
When you contact us, please have your model number ready so we can provide you with the most accurate care and maintenance guidance. - Maria
We’re sorry to hear, though, that you’ve found it difficult to clean. We understand how important it is to keep your cooktop looking its best, and we’d be happy to provide you with some cleaning tips or recommendations based on your specific model and cooktop surface type.
Please reach out to us directly so we can assist you further. You can connect with one of our specialists through Live Chat at Frigidaire.com, or by calling 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST.
When you contact us, please have your model number ready so we can provide you with the most accurate care and maintenance guidance. - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
1
FRAGILE WILL BREAK
on November 1, 2025
Posted by: unhappy_customer2
Extremely fragile. Avoid if you can. We are unfortunately stuck with the 36" size and now buying our second one because the first one cracked from a mini crock pot lid tapping the edge of the cook top. Wish companies didn't make complete crap these days.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, November 3, 2025
Hi there! Thank you for sharing your feedback. We’re very sorry to hear that your cooktop cracked and understand how frustrating that must be, especially when you’re replacing it for a second time. Your experience does not reflect the quality we aim to provide, and we regret the inconvenience this has caused.
While we were unable to locate any contact with us pertaining to your concerns. We would like to ensure that you are properly assisted, and your appliance is performing as designed. So that we can do so, please chat with us by going to www.frigidaire.com or call us at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST, and we will dive right in. We look forward to speaking with you! - Patrick
While we were unable to locate any contact with us pertaining to your concerns. We would like to ensure that you are properly assisted, and your appliance is performing as designed. So that we can do so, please chat with us by going to www.frigidaire.com or call us at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST, and we will dive right in. We look forward to speaking with you! - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
4
Elegant and Functional
on September 17, 2025
Posted by: ACWesbey
[This review was collected as part of a promotion.] This cook top is very easy to use and heats up fast.
I also like the lights under the knobs that remind you when the glass top is on.
I also like the lights under the knobs that remind you when the glass top is on.
Response from frigidaire.comBy Reed, Online Outreach Specialist, September 17, 2025
We’re glad to hear your cooktop has been easy to use and that you’re enjoying the quick heating and helpful knob lights for safety. If you need any further assistance, our team is available through Live Chat at Frigidaire.com or by phone at 1-800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST. - Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
Cooktop looks nice
on August 11, 2025
Posted by: Oldlady2
[This review was collected as part of a promotion.] We just had this cooktop installed, and it looks great. The knobs are easily accessible and user-friendly. So far, it cooks perfectly. Easy to install.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, August 12, 2025
Hi there! We’re happy to hear your new cooktop looks great, is easy to use, and is performing perfectly. Thanks for sharing your experience and for choosing Frigidaire!
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
on June 12, 2025
Posted by: Kdk76
[This review was collected as part of a promotion.] The cooktop works great! Easy to use and looks great in my kitchen.
Response from frigidaire.comBy Jessica, Online Outreach Specialist, June 12, 2025
Thank you for your great review! We’re so happy to hear that your cooktop is working great and that it’s not only easy to use but also looks fantastic in your kitchen! It’s always wonderful when a product blends both functionality and style seamlessly.
If you have any specific questions or want tips on getting the most out of your cooktop, don’t hesitate to reach out to us via phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
If you have any specific questions or want tips on getting the most out of your cooktop, don’t hesitate to reach out to us via phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Written by a customer while visiting frigidaire.com