Customer reviews from frigidaire.com
Frigidaire - 8,000 BTU 350 Sq. Ft. Smart Window Air Conditioner with Remote - White
Average customer rating
4.7
(134 Reviews)
Rating breakdown 134 reviews
5 Stars
105
4 Stars
22
3 Stars
4
2 Stars
1
1 Star
2
Customer Reviews for Frigidaire - 8,000 BTU 350 Sq. Ft. Smart Window Air Conditioner with Remote - White
Customer Rating
5
Easy connection,
on May 26, 2026
Posted by: Donna Lynne
[This review was collected as part of a promotion.] Best AC I've purchased. Easy set up.
Response from frigidaire.comBy Maico, Online Outreach Specialist, May 27, 2026
Good day, Donna Lynne! Thank you for sharing your feedback with us! We’re thrilled to hear that this is the best air conditioner you’ve purchased and that the setup process was easy and convenient for you.
It’s always wonderful to know our products are delivering a great experience right from the start. We truly appreciate you choosing Frigidaire and taking the time to share your thoughts.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day! - Maico
It’s always wonderful to know our products are delivering a great experience right from the start. We truly appreciate you choosing Frigidaire and taking the time to share your thoughts.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day! - Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
Frigidaire window unit
on May 23, 2026
Posted by: Scottcoldair
[This review was collected as part of a promotion.] This thing blows ice cold. Replaced a GE profile window unit that only went down to 64. This goes to 60. The difference is huge.
Response from frigidaire.comBy Reed, Online Outreach Specialist, May 25, 2026
Hi there, thank you for sharing your feedback. We’re glad to hear your unit is performing well and that you’re noticing a strong cooling improvement compared to your previous window unit. It’s great to know it’s making a noticeable difference for you.
We appreciate you taking the time to share your experience.
If you ever need assistance, please connect with us through live chat at Frigidaire.com or call us at 1-800-374-4432, Monday - Friday, 8:30am – 8:30pm ET. — Reed
We appreciate you taking the time to share your experience.
If you ever need assistance, please connect with us through live chat at Frigidaire.com or call us at 1-800-374-4432, Monday - Friday, 8:30am – 8:30pm ET. — Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
Cold air conditioning
on May 20, 2026
Posted by: Mehowic 1234
[This review was collected as part of a promotion.] We just installed this unit and are very pleased. Summers not here yet but the few hot days so far this unit cooled very fast runs quiet
Response from frigidaire.comBy Reed, Online Outreach Specialist, May 21, 2026
Hi there, thank you for sharing your feedback. We’re glad to hear you’re very pleased with your new unit and that it’s already cooling quickly and running quietly during the warmer days so far. We appreciate you taking the time to share your experience.
If you ever need assistance, please connect with us through live chat at Frigidaire.com or call us at 1-800-374-4432, Monday - Friday, 8:30am – 8:pm ET. — Reed
If you ever need assistance, please connect with us through live chat at Frigidaire.com or call us at 1-800-374-4432, Monday - Friday, 8:30am – 8:pm ET. — Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great ac for not a bad price!
on May 18, 2026
Posted by: edenlakeee
[This review was collected as part of a promotion.] we have been enjoying the ac and it has kept upstairs cool when the central air has not been able to. thanks!
Response from frigidaire.comBy Ruth, Online Outreach Specialist, May 20, 2026
Hi there. We’re glad to hear your Frigidaire air conditioner has been keeping your upstairs cool and providing the extra comfort you need when your central air can’t keep up.
We appreciate you sharing your experience and are happy it’s working well for you.
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
We appreciate you sharing your experience and are happy it’s working well for you.
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
Air conditioner
on May 15, 2026
Posted by: Frenchy1015
[This review was collected as part of a promotion.] Very nice. Had basically same model without wifi.
Lasted 3 years. Air in summer. Fan in winter.
Lasted 3 years. Air in summer. Fan in winter.
Response from frigidaire.comBy Reed, Online Outreach Specialist, May 18, 2026
Hi there, thank you for sharing your feedback. We’re glad to hear you like the model overall, and we’re sorry to hear about the issues you experienced with your previous unit’s performance and lifespan. We understand how frustrating that can be, especially when relying on it in different seasonal conditions.
If you need any further assistance, please connect with us through live chat at Frigidaire.com or call us at 1-800-374-4432, Monday - Friday, 8:30am – 8pm ET. — Reed
If you need any further assistance, please connect with us through live chat at Frigidaire.com or call us at 1-800-374-4432, Monday - Friday, 8:30am – 8pm ET. — Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
Deligjtful Unit
on May 3, 2026
Posted by: Coolcats
[This review was collected as part of a promotion.] Newly purchased, we love the wifi feature.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, May 5, 2026
Hi Coolcats!
Thank you for sharing your feedback with us. We’re delighted to hear that you’re enjoying your new air conditioner and that the Wi-Fi feature has been a helpful and convenient addition to your experience.
It’s great to know that the connected functionality is making it easier for you to control and manage your comfort at home. We truly appreciate you taking the time to let us know how your unit is working for you.
Thank you again for your comments. If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Thank you for sharing your feedback with us. We’re delighted to hear that you’re enjoying your new air conditioner and that the Wi-Fi feature has been a helpful and convenient addition to your experience.
It’s great to know that the connected functionality is making it easier for you to control and manage your comfort at home. We truly appreciate you taking the time to let us know how your unit is working for you.
Thank you again for your comments. If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
Always top quality products from FRIGIDAIRE
on April 4, 2026
Posted by: AAtech
[This review was collected as part of a promotion.] I have purchased Air Conditioners over the years for my Condo and the one brand I always come back to is FRIGIDAIRE, great quality, long life and good support to back up their products, I recently purchased a new AC window unit with WIFI, could not be happier, same high quality and now including Smart WIFI, so I'm able to change and monitor settings either remotely from the phone app. and through Alexa in the home, even the functions and design of the AC's remote has been updated and simplified.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, April 7, 2026
Hi there. We’re thrilled to hear that you continue to trust Frigidaire for your air conditioning needs! It’s great that your new WiFi-enabled window unit is giving you the convenience of remote control through the app and Alexa, while maintaining the high quality you’ve come to expect. Thank you for sharing your experience—we’re glad the updated design and simplified remote are making cooling easier and more enjoyable!
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
Nice window AC units.
on March 25, 2026
Posted by: ShawnS Nampa Idaho
[This review was collected as part of a promotion.] I love Frigidaire products. I have two window AC units, one is a 28,000btu w/Inverter for our living room and just bought this 8,000btu for my bedroom. They both cool room great and they also have "Eco" setting, this keeps my energy bill low in the summer. Eco will keep you cool without running all the time. I also like the ability to also use the Pure Air (TM) Premium Allergen Filters if you want or just use the regular cleanable filter that comes with your unit. I also love the Wi-Fi capability, it's nice to be able to control my units remotely using the Frigidaire App on my phone. I highly recommend Frigidaire products for great prices and reliable products.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, March 30, 2026
Hi there. Thank you for your wonderful review! We’re so glad to hear that your Frigidaire AC units are keeping your home cool and comfortable while helping you save on energy costs. It’s great that you’re enjoying the flexibility of the Eco mode, PureAir™ Premium Allergen Filters, and Wi-Fi control through our app. We appreciate your recommendation and are thrilled to know our products continue to deliver reliable performance at a great value. Enjoy your cool, comfortable home!
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com