Customer reviews from frigidaire.com
Frigidaire - 8,000 BTU 350 Sq. Ft. Smart Window Air Conditioner with Remote - White
Average customer rating
4.7
(122 Reviews)
Rating breakdown 122 reviews
5 Stars
97
4 Stars
19
3 Stars
3
2 Stars
1
1 Star
2
Customer Reviews for Frigidaire - 8,000 BTU 350 Sq. Ft. Smart Window Air Conditioner with Remote - White
Customer Rating
5
Air conditioner
on May 15, 2026
Posted by: Frenchy1015
[This review was collected as part of a promotion.] Very nice. Had basically same model without wifi.
Lasted 3 years. Air in summer. Fan in winter.
Lasted 3 years. Air in summer. Fan in winter.
Response from frigidaire.comBy Reed, Online Outreach Specialist, May 18, 2026
Hi there, thank you for sharing your feedback. We’re glad to hear you like the model overall, and we’re sorry to hear about the issues you experienced with your previous unit’s performance and lifespan. We understand how frustrating that can be, especially when relying on it in different seasonal conditions.
If you need any further assistance, please connect with us through live chat at Frigidaire.com or call us at 1-800-374-4432, Monday - Friday, 8:30am – 8pm ET. — Reed
If you need any further assistance, please connect with us through live chat at Frigidaire.com or call us at 1-800-374-4432, Monday - Friday, 8:30am – 8pm ET. — Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
Deligjtful Unit
on May 3, 2026
Posted by: Coolcats
[This review was collected as part of a promotion.] Newly purchased, we love the wifi feature.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, May 5, 2026
Hi Coolcats!
Thank you for sharing your feedback with us. We’re delighted to hear that you’re enjoying your new air conditioner and that the Wi-Fi feature has been a helpful and convenient addition to your experience.
It’s great to know that the connected functionality is making it easier for you to control and manage your comfort at home. We truly appreciate you taking the time to let us know how your unit is working for you.
Thank you again for your comments. If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Thank you for sharing your feedback with us. We’re delighted to hear that you’re enjoying your new air conditioner and that the Wi-Fi feature has been a helpful and convenient addition to your experience.
It’s great to know that the connected functionality is making it easier for you to control and manage your comfort at home. We truly appreciate you taking the time to let us know how your unit is working for you.
Thank you again for your comments. If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
Always top quality products from FRIGIDAIRE
on April 4, 2026
Posted by: AAtech
[This review was collected as part of a promotion.] I have purchased Air Conditioners over the years for my Condo and the one brand I always come back to is FRIGIDAIRE, great quality, long life and good support to back up their products, I recently purchased a new AC window unit with WIFI, could not be happier, same high quality and now including Smart WIFI, so I'm able to change and monitor settings either remotely from the phone app. and through Alexa in the home, even the functions and design of the AC's remote has been updated and simplified.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, April 7, 2026
Hi there. We’re thrilled to hear that you continue to trust Frigidaire for your air conditioning needs! It’s great that your new WiFi-enabled window unit is giving you the convenience of remote control through the app and Alexa, while maintaining the high quality you’ve come to expect. Thank you for sharing your experience—we’re glad the updated design and simplified remote are making cooling easier and more enjoyable!
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
Nice window AC units.
on March 25, 2026
Posted by: ShawnS Nampa Idaho
[This review was collected as part of a promotion.] I love Frigidaire products. I have two window AC units, one is a 28,000btu w/Inverter for our living room and just bought this 8,000btu for my bedroom. They both cool room great and they also have "Eco" setting, this keeps my energy bill low in the summer. Eco will keep you cool without running all the time. I also like the ability to also use the Pure Air (TM) Premium Allergen Filters if you want or just use the regular cleanable filter that comes with your unit. I also love the Wi-Fi capability, it's nice to be able to control my units remotely using the Frigidaire App on my phone. I highly recommend Frigidaire products for great prices and reliable products.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, March 30, 2026
Hi there. Thank you for your wonderful review! We’re so glad to hear that your Frigidaire AC units are keeping your home cool and comfortable while helping you save on energy costs. It’s great that you’re enjoying the flexibility of the Eco mode, PureAir™ Premium Allergen Filters, and Wi-Fi control through our app. We appreciate your recommendation and are thrilled to know our products continue to deliver reliable performance at a great value. Enjoy your cool, comfortable home!
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great AC Unit
on December 12, 2025
Posted by: Air man 55
[This review was collected as part of a promotion.] Frigidaire - 8,000 BTU Window Room Air Conditioner is very quiet and powerful. Cools my area well.
Response from frigidaire.comBy Christian, Online Outreach Specialist, December 12, 2025
Thank you so much for your review! We're thrilled to hear that your Frigidaire 8,000 BTU Window Air Conditioner is both quiet and powerful and that it’s cooling your space so well. We appreciate you taking the time to share your experience and are glad it’s working great for you! Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards
-Christian
Best Regards
-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
4
on October 25, 2025
Posted by: Suzy 46
[This review was collected as part of a promotion.] It’s ok just started using it but some of the fins in the back are messed up haven’t had it long enough to rate it.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love it
on October 24, 2025
Posted by: Bada22
[This review was collected as part of a promotion.] It's not the same one we originally had, but it's still close to the same one!
Written by a customer while visiting frigidaire.com
Customer Rating
5
So far, so good
on September 29, 2025
Posted by: MickTik
[This review was collected as part of a promotion.] Quieter than I thought it would be. And producing a pleasantly cool environment.
Response from frigidaire.comBy Maico, Online Outreach Specialist, September 30, 2025
Thank you for your feedback, MickTik! We're glad to hear the unit is quieter than expected and is keeping your space pleasantly cool. We strive to deliver reliable and efficient products that make a difference in your home. If you have any additional questions, suggestions, or concerns, please feel free to reach out via Live Chat on our website or by calling Customer Support at 1-800-374-4432. We're available Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thanks again, and have a great day! – Maico
Written by a customer while visiting frigidaire.com