Customer reviews from frigidaire.com
Frigidaire - 8,000 BTU 350 Sq. Ft. Smart Window Air Conditioner with Remote - White
Average customer rating
4.7
(134 Reviews)
Rating breakdown 134 reviews
5 Stars
105
4 Stars
22
3 Stars
4
2 Stars
1
1 Star
2
Customer Reviews for Frigidaire - 8,000 BTU 350 Sq. Ft. Smart Window Air Conditioner with Remote - White
Customer Rating
5
on June 13, 2026
Posted by: JLP88
[This review was collected as part of a promotion.] I’m very happy with this air conditioner. I live in an older house that gets very hot quick and takes long to cool off. Within a few minutes of turning it on the room already feels so much cooler. The main thing I love about it is that it is connected to WiFi and I can turn it on/off from anywhere on my phone. I have a dog at home and when I’m gone to work or anywhere I can adjust the temp for her at anytime. That was a game changer for me. Very happy with it.
Response from frigidaire.comBy Maria, Online Outreach Specialist, June 16, 2026
Thank you for sharing your experience with your air conditioner. We're delighted to hear that it cools your home quickly and effectively, especially in an older house where maintaining comfortable temperatures can be more challenging.
It's wonderful to know that the WiFi connectivity has been such a valuable feature for you. The ability to monitor and adjust the temperature remotely provides added convenience and peace of mind, and we're especially happy to hear that it helps you keep your dog comfortable while you're away from home.
If you ever need assistance, our Customer Care team is available at 1-800-374-4432, Monday–Friday, 8:00 AM–8:00 PM EST, or visit Frigidaire.com for additional support. - Maria
It's wonderful to know that the WiFi connectivity has been such a valuable feature for you. The ability to monitor and adjust the temperature remotely provides added convenience and peace of mind, and we're especially happy to hear that it helps you keep your dog comfortable while you're away from home.
If you ever need assistance, our Customer Care team is available at 1-800-374-4432, Monday–Friday, 8:00 AM–8:00 PM EST, or visit Frigidaire.com for additional support. - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
4
New Window AC
on June 13, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] Easy install and efficient cooling!
Response from frigidaire.comBy Maria, Online Outreach Specialist, June 16, 2026
Thank you for sharing your feedback on your new window air conditioner. We’re thrilled to hear that the installation process was easy and that the unit is providing efficient cooling for your space.
At Frigidaire, we strive to create products that are both user-friendly and dependable, so it’s wonderful to know your new AC is delivering on those expectations.
Thank you for choosing Frigidaire. If you ever have questions or need assistance, our Customer Care team is happy to help. You can reach us at 1-800-374-4432, Monday–Friday, 8:00 AM–8:00 PM EST, or visit Frigidaire.com for additional support. - Maria
At Frigidaire, we strive to create products that are both user-friendly and dependable, so it’s wonderful to know your new AC is delivering on those expectations.
Thank you for choosing Frigidaire. If you ever have questions or need assistance, our Customer Care team is happy to help. You can reach us at 1-800-374-4432, Monday–Friday, 8:00 AM–8:00 PM EST, or visit Frigidaire.com for additional support. - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
Fantastic
on June 7, 2026
Posted by: Mandy1975
[This review was collected as part of a promotion.] My new Frigidaire window air conditioner is GREAT!
My loft is super hot even with central air conditioner so I bought this and put it the window. So much better!!
It was super easy to install. Literally I installed it in an upstairs window by myself!
My loft is super hot even with central air conditioner so I bought this and put it the window. So much better!!
It was super easy to install. Literally I installed it in an upstairs window by myself!
Response from frigidaire.comBy Maico, Online Outreach Specialist, June 9, 2026
Good day, Mandy1975! Thank you for sharing your experience! We’re thrilled to hear your new Frigidaire window air conditioner is making such a big difference in your loft. It’s great to know it’s helping you stay comfortable even in a space that tends to run hot despite central air.
We’re also glad the installation was easy and that you were able to set it up on your own. Convenience like that really matters, especially in window units.
We truly appreciate your feedback and are happy the unit is working so well for you.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day! - Maico
We’re also glad the installation was easy and that you were able to set it up on your own. Convenience like that really matters, especially in window units.
We truly appreciate your feedback and are happy the unit is working so well for you.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day! - Maico
Written by a customer while visiting frigidaire.com
Customer Rating
3
Wifi connection keeps dropping
on June 6, 2026
Posted by: Muggins
[This review was collected as part of a promotion.] AC is very nice except for WiFi which keeps dropping. Stays connected for only a few days
Response from frigidaire.comBy Patrick, Online Outreach Specialist, June 8, 2026
Hi Muggins!
Thank you for taking the time to share your experience with your air conditioner. We are pleased to hear that you are enjoying the unit overall. However, we are sorry to learn about the Wi-Fi connectivity issues you have been experiencing and understand how frustrating it can be when the connection repeatedly drops and requires reconnection.
We appreciate you bringing this concern to our attention. Feedback such as yours helps us better understand our customers' experiences and identify opportunities for improvement.
If you would like assistance troubleshooting the Wi-Fi connection, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. We will be happy to assist in any way we can.
— Patrick
Thank you for taking the time to share your experience with your air conditioner. We are pleased to hear that you are enjoying the unit overall. However, we are sorry to learn about the Wi-Fi connectivity issues you have been experiencing and understand how frustrating it can be when the connection repeatedly drops and requires reconnection.
We appreciate you bringing this concern to our attention. Feedback such as yours helps us better understand our customers' experiences and identify opportunities for improvement.
If you would like assistance troubleshooting the Wi-Fi connection, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. We will be happy to assist in any way we can.
— Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
Powerful, Quality Unit
on June 6, 2026
Posted by: jpvogl
[This review was collected as part of a promotion.] Install was clear and easy, unit does a great job in our upstairs bedroom. Noise is not obtrusive, actually provides a “white noise” as background that helps with sleep. Was competitively priced with lesser-known brands
Response from frigidaire.comBy Patrick, Online Outreach Specialist, June 9, 2026
Hi jpvogl!
Thank you for taking the time to share your experience with us. We’re delighted to hear that your air conditioner was easy to install and is performing well in your bedroom.
It’s great to know that the noise level is comfortable for you and even contributes to a better sleep environment. We also appreciate your comments regarding value and pricing, and we’re glad the unit has met your expectations.
If you ever need assistance in the future or have any questions, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Thank you for taking the time to share your experience with us. We’re delighted to hear that your air conditioner was easy to install and is performing well in your bedroom.
It’s great to know that the noise level is comfortable for you and even contributes to a better sleep environment. We also appreciate your comments regarding value and pricing, and we’re glad the unit has met your expectations.
If you ever need assistance in the future or have any questions, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
Frigidaire air conditioner
on June 5, 2026
Posted by: Jack 02919
[This review was collected as part of a promotion.] This ac is perfect. It's small. Powerful and best of all quiet! All my appliances are fridgadeir. Will not buy anything else
Response from frigidaire.comBy Ruth, Online Outreach Specialist, June 8, 2026
Hi there. Thank you for your wonderful feedback! We’re thrilled to hear that your air conditioner is the perfect fit for your needs. It’s great to know that you’re enjoying its compact size, powerful performance, and quiet operation.
We’re especially grateful for your loyalty to Frigidaire and are honored that you trust our appliances throughout your home. Thank you for choosing Frigidaire and for taking the time to share your experience!
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
We’re especially grateful for your loyalty to Frigidaire and are honored that you trust our appliances throughout your home. Thank you for choosing Frigidaire and for taking the time to share your experience!
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
Works great and fits exactly like our prior Frigidaire.
on June 5, 2026
Posted by: Big Randoo
[This review was collected as part of a promotion.] Was very happy to get the same fit so I didn’t have to drill new holes. It’s working great.
Response from frigidaire.comBy Angel, Online Outreach Specialists, June 8, 2026
Hi, Big Randoo! Thank you for sharing your feedback! We're glad to hear your new window room air conditioner with Wi-Fi was a perfect fit and made installation easy without the need for new modifications. It's great to know it's working well for you and meeting your expectations. We appreciate you choosing Frigidaire!
If you need further assistance, please feel free to contact us via Live Chat at Frigidaire.com or call us at 1-800-374-4432 Monday–Friday, 8:30 a.m.–8:00 p.m. EST. Our team is always here to help. -Angel
If you need further assistance, please feel free to contact us via Live Chat at Frigidaire.com or call us at 1-800-374-4432 Monday–Friday, 8:30 a.m.–8:00 p.m. EST. Our team is always here to help. -Angel
Written by a customer while visiting frigidaire.com
Customer Rating
5
on June 5, 2026
Posted by: Johnstar75
[This review was collected as part of a promotion.] Great product
Response from frigidaire.comBy John, Online Outreach Specialist, June 5, 2026
Hi, Johnstar75. Thank you so much for your kind words! We're delighted to hear that you liked our product. Please rest assured that we will continue to seek out opportunities to meet and exceed your needs. Should you need any assistance, don’t hesitate to reach out to us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday through Friday, 8:30 a.m.–8 p.m. EST. We’re always happy to help! -John
Written by a customer while visiting frigidaire.com