Customer reviews from frigidaire.com
Frigidaire - 8,000 BTU 350 Sq. Ft. Smart Window Air Conditioner with Remote - White
Average customer rating
4.7
(134 Reviews)
Rating breakdown 134 reviews
5 Stars
105
4 Stars
22
3 Stars
4
2 Stars
1
1 Star
2
Customer Reviews for Frigidaire - 8,000 BTU 350 Sq. Ft. Smart Window Air Conditioner with Remote - White
Customer Rating
5
Frigidaire 8k BTU A/C Review
on July 6, 2026
Posted by: Leon09876
[This review was collected as part of a promotion.] I’m really happy with this window air conditioner. It cools my space quickly and runs quietly, which makes a big difference day to day. The Wi-Fi feature is super convenient—I love being able to control it from my phone before I get home. Installation was straightforward, and it feels like a great value for the performance. Definitely a solid choice for a small to medium room.
Response from frigidaire.comBy Chris, Online Outreach Specialist, July 6, 2026
Hi there, Valued Customer,
Thank you for your 5-star review! We're so glad to hear that your Frigidaire window air conditioner is keeping your space cool quickly and operating quietly for your day-to-day comfort.
It’s great to know you’re enjoying the convenience of the Wi-Fi feature and the ability to control your unit from your phone. We’re also happy to hear that installation was straightforward and that you feel it offers great value and performance for your space.
We truly appreciate your feedback and support. Thank you for choosing Frigidaire, and we hope your unit continues to keep you comfortable all season long! If you ever have any questions or need assistance, please don't hesitate to reach out. You can connect with us via live chat at Frigidaire.com or call our Customer Care Team at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We will be happy to assist you in any way we can.
Thank you again for your kind feedback. Have a wonderful day!
Best regards,
Christian
Thank you for your 5-star review! We're so glad to hear that your Frigidaire window air conditioner is keeping your space cool quickly and operating quietly for your day-to-day comfort.
It’s great to know you’re enjoying the convenience of the Wi-Fi feature and the ability to control your unit from your phone. We’re also happy to hear that installation was straightforward and that you feel it offers great value and performance for your space.
We truly appreciate your feedback and support. Thank you for choosing Frigidaire, and we hope your unit continues to keep you comfortable all season long! If you ever have any questions or need assistance, please don't hesitate to reach out. You can connect with us via live chat at Frigidaire.com or call our Customer Care Team at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We will be happy to assist you in any way we can.
Thank you again for your kind feedback. Have a wonderful day!
Best regards,
Christian
Written by a customer while visiting frigidaire.com
Customer Rating
3
Works fine but noisy
on July 2, 2026
Posted by: Mark416
[This review was collected as part of a promotion.] The AC works fine but it is very noisy if there is any water in the bottom of the unit.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, July 3, 2026
Hi Mark222!
Thank you for taking the time to share your feedback with us. We’re glad to hear that your Frigidaire air conditioner is working well overall.
We’re sorry to learn that you’re experiencing increased noise when there is water in the unit. Feedback like yours is very helpful, and we appreciate you bringing this to our attention.
If you need any assistance or would like troubleshooting support, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can.
— Patrick
Thank you for taking the time to share your feedback with us. We’re glad to hear that your Frigidaire air conditioner is working well overall.
We’re sorry to learn that you’re experiencing increased noise when there is water in the unit. Feedback like yours is very helpful, and we appreciate you bringing this to our attention.
If you need any assistance or would like troubleshooting support, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can.
— Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
on July 2, 2026
Posted by: Elizabeth Fung
[This review was collected as part of a promotion.] This new ac unit is working perfectly and keeping my little Efficiency just the temperature I like.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, July 6, 2026
Hi there. Thank you for your feedback! We’re glad to hear your new Frigidaire AC unit is keeping your space comfortable and maintaining the temperature just the way you like it. We appreciate you choosing Frigidaire and hope it continues to keep you cool and comfortable!
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
on June 29, 2026
Posted by: JessT0630
[This review was collected as part of a promotion.] Works great. Cools down the bedroom well. We like to sleep cold and this does the job!
Response from frigidaire.comBy Reed, Online Outreach Specialist, July 1, 2026
Hi there, thank you for sharing your feedback! We're delighted to hear that your air conditioner is working great and keeping your bedroom nice and cool. It's wonderful to know it's helping you get the cool night's sleep you were looking for.
If you ever have any questions or need assistance, please connect with us via live chat at Frigidaire.com or by calling 1-800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. ET. Our team will be happy to assist you.
— Reed
If you ever have any questions or need assistance, please connect with us via live chat at Frigidaire.com or by calling 1-800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. ET. Our team will be happy to assist you.
— Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
works well and app is awesome
on June 19, 2026
Posted by: inika
[This review was collected as part of a promotion.] a little loud but otherwise perfect
Response from frigidaire.comBy Maico, Online Outreach Specialist, June 22, 2026
Hello there, Inika! Thank you for sharing your feedback about your Frigidaire appliance! We’re glad to hear that you’re enjoying it overall and that it has been working well for you. We appreciate you sharing your note about the noise level as well, as customer feedback helps us continue improving our products and experiences.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day!
– Maico
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day!
– Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
on June 16, 2026
Posted by: Melly Mel 1210
[This review was collected as part of a promotion.] Cool comfortable and quiet
Response from frigidaire.comBy Sam, Online Outreach Specialist, June 17, 2026
Hello Melly Mel 1210!
We’re delighted to hear that your Frigidaire 8,000 BTU Window Room Air Conditioner with Wi-Fi is keeping your space cool, comfortable, and quiet. It’s great to know the unit is delivering the performance and comfort you were looking for.
We truly appreciate you taking the time to share your experience and hope you continue to enjoy reliable cooling and convenience for years to come.
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. Thank you again for choosing Frigidaire! ~Sam
We’re delighted to hear that your Frigidaire 8,000 BTU Window Room Air Conditioner with Wi-Fi is keeping your space cool, comfortable, and quiet. It’s great to know the unit is delivering the performance and comfort you were looking for.
We truly appreciate you taking the time to share your experience and hope you continue to enjoy reliable cooling and convenience for years to come.
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. Thank you again for choosing Frigidaire! ~Sam
Written by a customer while visiting frigidaire.com
Customer Rating
5
on June 14, 2026
Posted by: Nini139
[This review was collected as part of a promotion.] Love the fact I control the ac from my phone from wherever I am
Response from frigidaire.comBy Maria, Online Outreach Specialist, June 15, 2026
Thank you for sharing your feedback with us! We’re delighted to hear that you’re enjoying your air conditioner and especially appreciate the convenience of controlling it from your phone.
It’s wonderful to know that the connected features are making it easier to manage your comfort from wherever you are. We strive to provide smart, convenient solutions that fit into our customers’ daily lives, and we’re glad this feature is adding value to your experience.
Thank you for choosing Frigidaire and for taking the time to share your experience. If you ever need assistance, have questions about your appliance, or would like support in the future, our team is here to help. You can reach us through Live Chat at Frigidaire.com or by phone at 1-800-374-4432, Monday–Friday, 8:00 AM–8:00 PM EST. - Maria
It’s wonderful to know that the connected features are making it easier to manage your comfort from wherever you are. We strive to provide smart, convenient solutions that fit into our customers’ daily lives, and we’re glad this feature is adding value to your experience.
Thank you for choosing Frigidaire and for taking the time to share your experience. If you ever need assistance, have questions about your appliance, or would like support in the future, our team is here to help. You can reach us through Live Chat at Frigidaire.com or by phone at 1-800-374-4432, Monday–Friday, 8:00 AM–8:00 PM EST. - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great service
on June 13, 2026
Posted by: befmar
[This review was collected as part of a promotion.] Install was simple and our unit has saved us from the heat.
Response from frigidaire.comBy Maria, Online Outreach Specialist, June 16, 2026
Thank you for sharing your feedback! We’re delighted to hear that your air conditioner was easy to install and is keeping your home comfortable during the heat.
It’s great to know the unit is performing well and making a positive difference in your comfort. We truly appreciate you taking the time to share your experience.
Thank you for choosing Frigidaire. If you ever need assistance, our Customer Care team is here to help at 1-800-374-4432, Monday–Friday, 8:00 AM–8:00 PM EST, or visit Frigidaire.com for additional support. - Maria
It’s great to know the unit is performing well and making a positive difference in your comfort. We truly appreciate you taking the time to share your experience.
Thank you for choosing Frigidaire. If you ever need assistance, our Customer Care team is here to help at 1-800-374-4432, Monday–Friday, 8:00 AM–8:00 PM EST, or visit Frigidaire.com for additional support. - Maria
Written by a customer while visiting frigidaire.com