Customer reviews from frigidaire.com
Frigidaire - 8,000 BTU 350 Sq. Ft. Smart Window Air Conditioner with Remote - White
Average customer rating
4.7
(122 Reviews)
Rating breakdown 122 reviews
5 Stars
97
4 Stars
19
3 Stars
3
2 Stars
1
1 Star
2
Customer Reviews for Frigidaire - 8,000 BTU 350 Sq. Ft. Smart Window Air Conditioner with Remote - White
Customer Rating
5
works well and app is awesome
on June 19, 2026
Posted by: inika
[This review was collected as part of a promotion.] a little loud but otherwise perfect
Response from frigidaire.comBy Maico, Online Outreach Specialist, June 22, 2026
Hello there, Inika! Thank you for sharing your feedback about your Frigidaire appliance! We’re glad to hear that you’re enjoying it overall and that it has been working well for you. We appreciate you sharing your note about the noise level as well, as customer feedback helps us continue improving our products and experiences.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day!
– Maico
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day!
– Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
on June 16, 2026
Posted by: Melly Mel 1210
[This review was collected as part of a promotion.] Cool comfortable and quiet
Response from frigidaire.comBy Sam, Online Outreach Specialist, June 17, 2026
Hello Melly Mel 1210!
We’re delighted to hear that your Frigidaire 8,000 BTU Window Room Air Conditioner with Wi-Fi is keeping your space cool, comfortable, and quiet. It’s great to know the unit is delivering the performance and comfort you were looking for.
We truly appreciate you taking the time to share your experience and hope you continue to enjoy reliable cooling and convenience for years to come.
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. Thank you again for choosing Frigidaire! ~Sam
We’re delighted to hear that your Frigidaire 8,000 BTU Window Room Air Conditioner with Wi-Fi is keeping your space cool, comfortable, and quiet. It’s great to know the unit is delivering the performance and comfort you were looking for.
We truly appreciate you taking the time to share your experience and hope you continue to enjoy reliable cooling and convenience for years to come.
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. Thank you again for choosing Frigidaire! ~Sam
Written by a customer while visiting frigidaire.com
Customer Rating
5
on June 14, 2026
Posted by: Nini139
[This review was collected as part of a promotion.] Love the fact I control the ac from my phone from wherever I am
Response from frigidaire.comBy Maria, Online Outreach Specialist, June 15, 2026
Thank you for sharing your feedback with us! We’re delighted to hear that you’re enjoying your air conditioner and especially appreciate the convenience of controlling it from your phone.
It’s wonderful to know that the connected features are making it easier to manage your comfort from wherever you are. We strive to provide smart, convenient solutions that fit into our customers’ daily lives, and we’re glad this feature is adding value to your experience.
Thank you for choosing Frigidaire and for taking the time to share your experience. If you ever need assistance, have questions about your appliance, or would like support in the future, our team is here to help. You can reach us through Live Chat at Frigidaire.com or by phone at 1-800-374-4432, Monday–Friday, 8:00 AM–8:00 PM EST. - Maria
It’s wonderful to know that the connected features are making it easier to manage your comfort from wherever you are. We strive to provide smart, convenient solutions that fit into our customers’ daily lives, and we’re glad this feature is adding value to your experience.
Thank you for choosing Frigidaire and for taking the time to share your experience. If you ever need assistance, have questions about your appliance, or would like support in the future, our team is here to help. You can reach us through Live Chat at Frigidaire.com or by phone at 1-800-374-4432, Monday–Friday, 8:00 AM–8:00 PM EST. - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great service
on June 13, 2026
Posted by: befmar
[This review was collected as part of a promotion.] Install was simple and our unit has saved us from the heat.
Response from frigidaire.comBy Maria, Online Outreach Specialist, June 16, 2026
Thank you for sharing your feedback! We’re delighted to hear that your air conditioner was easy to install and is keeping your home comfortable during the heat.
It’s great to know the unit is performing well and making a positive difference in your comfort. We truly appreciate you taking the time to share your experience.
Thank you for choosing Frigidaire. If you ever need assistance, our Customer Care team is here to help at 1-800-374-4432, Monday–Friday, 8:00 AM–8:00 PM EST, or visit Frigidaire.com for additional support. - Maria
It’s great to know the unit is performing well and making a positive difference in your comfort. We truly appreciate you taking the time to share your experience.
Thank you for choosing Frigidaire. If you ever need assistance, our Customer Care team is here to help at 1-800-374-4432, Monday–Friday, 8:00 AM–8:00 PM EST, or visit Frigidaire.com for additional support. - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
on June 13, 2026
Posted by: JLP88
[This review was collected as part of a promotion.] I’m very happy with this air conditioner. I live in an older house that gets very hot quick and takes long to cool off. Within a few minutes of turning it on the room already feels so much cooler. The main thing I love about it is that it is connected to WiFi and I can turn it on/off from anywhere on my phone. I have a dog at home and when I’m gone to work or anywhere I can adjust the temp for her at anytime. That was a game changer for me. Very happy with it.
Response from frigidaire.comBy Maria, Online Outreach Specialist, June 16, 2026
Thank you for sharing your experience with your air conditioner. We're delighted to hear that it cools your home quickly and effectively, especially in an older house where maintaining comfortable temperatures can be more challenging.
It's wonderful to know that the WiFi connectivity has been such a valuable feature for you. The ability to monitor and adjust the temperature remotely provides added convenience and peace of mind, and we're especially happy to hear that it helps you keep your dog comfortable while you're away from home.
If you ever need assistance, our Customer Care team is available at 1-800-374-4432, Monday–Friday, 8:00 AM–8:00 PM EST, or visit Frigidaire.com for additional support. - Maria
It's wonderful to know that the WiFi connectivity has been such a valuable feature for you. The ability to monitor and adjust the temperature remotely provides added convenience and peace of mind, and we're especially happy to hear that it helps you keep your dog comfortable while you're away from home.
If you ever need assistance, our Customer Care team is available at 1-800-374-4432, Monday–Friday, 8:00 AM–8:00 PM EST, or visit Frigidaire.com for additional support. - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
4
New Window AC
on June 13, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] Easy install and efficient cooling!
Response from frigidaire.comBy Maria, Online Outreach Specialist, June 16, 2026
Thank you for sharing your feedback on your new window air conditioner. We’re thrilled to hear that the installation process was easy and that the unit is providing efficient cooling for your space.
At Frigidaire, we strive to create products that are both user-friendly and dependable, so it’s wonderful to know your new AC is delivering on those expectations.
Thank you for choosing Frigidaire. If you ever have questions or need assistance, our Customer Care team is happy to help. You can reach us at 1-800-374-4432, Monday–Friday, 8:00 AM–8:00 PM EST, or visit Frigidaire.com for additional support. - Maria
At Frigidaire, we strive to create products that are both user-friendly and dependable, so it’s wonderful to know your new AC is delivering on those expectations.
Thank you for choosing Frigidaire. If you ever have questions or need assistance, our Customer Care team is happy to help. You can reach us at 1-800-374-4432, Monday–Friday, 8:00 AM–8:00 PM EST, or visit Frigidaire.com for additional support. - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
Fantastic
on June 7, 2026
Posted by: Mandy1975
[This review was collected as part of a promotion.] My new Frigidaire window air conditioner is GREAT!
My loft is super hot even with central air conditioner so I bought this and put it the window. So much better!!
It was super easy to install. Literally I installed it in an upstairs window by myself!
My loft is super hot even with central air conditioner so I bought this and put it the window. So much better!!
It was super easy to install. Literally I installed it in an upstairs window by myself!
Response from frigidaire.comBy Maico, Online Outreach Specialist, June 9, 2026
Good day, Mandy1975! Thank you for sharing your experience! We’re thrilled to hear your new Frigidaire window air conditioner is making such a big difference in your loft. It’s great to know it’s helping you stay comfortable even in a space that tends to run hot despite central air.
We’re also glad the installation was easy and that you were able to set it up on your own. Convenience like that really matters, especially in window units.
We truly appreciate your feedback and are happy the unit is working so well for you.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day! - Maico
We’re also glad the installation was easy and that you were able to set it up on your own. Convenience like that really matters, especially in window units.
We truly appreciate your feedback and are happy the unit is working so well for you.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day! - Maico
Written by a customer while visiting frigidaire.com
Customer Rating
3
Wifi connection keeps dropping
on June 6, 2026
Posted by: Muggins
[This review was collected as part of a promotion.] AC is very nice except for WiFi which keeps dropping. Stays connected for only a few days
Response from frigidaire.comBy Patrick, Online Outreach Specialist, June 8, 2026
Hi Muggins!
Thank you for taking the time to share your experience with your air conditioner. We are pleased to hear that you are enjoying the unit overall. However, we are sorry to learn about the Wi-Fi connectivity issues you have been experiencing and understand how frustrating it can be when the connection repeatedly drops and requires reconnection.
We appreciate you bringing this concern to our attention. Feedback such as yours helps us better understand our customers' experiences and identify opportunities for improvement.
If you would like assistance troubleshooting the Wi-Fi connection, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. We will be happy to assist in any way we can.
— Patrick
Thank you for taking the time to share your experience with your air conditioner. We are pleased to hear that you are enjoying the unit overall. However, we are sorry to learn about the Wi-Fi connectivity issues you have been experiencing and understand how frustrating it can be when the connection repeatedly drops and requires reconnection.
We appreciate you bringing this concern to our attention. Feedback such as yours helps us better understand our customers' experiences and identify opportunities for improvement.
If you would like assistance troubleshooting the Wi-Fi connection, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. We will be happy to assist in any way we can.
— Patrick
Written by a customer while visiting frigidaire.com