Customer reviews from frigidaire.com
Frigidaire - 8,000 BTU 350 Sq. Ft. Smart Window Air Conditioner with Remote - White
Average customer rating
4.7
(134 Reviews)
Rating breakdown 134 reviews
5 Stars
105
4 Stars
22
3 Stars
4
2 Stars
1
1 Star
2
Customer Reviews for Frigidaire - 8,000 BTU 350 Sq. Ft. Smart Window Air Conditioner with Remote - White
Customer Rating
3
Air conditioner
on August 17, 2026
Posted by: Alethia
[This review was collected as part of a promotion.] I like the different modes such as the fan, but it literally just cools the room which is medium size. I expected it to at least cool the hallway outside of the room. I guess I should have gotten a higher BTU.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, August 21, 2026
Hi Alethia!
Thank you for sharing your experience! We’re glad to hear that you’re enjoying the different modes on your Frigidaire air conditioner and that it effectively cools your room. We also appreciate your comments regarding the cooling coverage, as room size and BTU capacity can impact overall performance.
If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can.
— Patrick
Thank you for sharing your experience! We’re glad to hear that you’re enjoying the different modes on your Frigidaire air conditioner and that it effectively cools your room. We also appreciate your comments regarding the cooling coverage, as room size and BTU capacity can impact overall performance.
If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can.
— Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
Good Unit
on August 15, 2026
Posted by: CoolCucumber29
Has been installed for only a couple of days, but so far I like it very much. It does a good job of cooling my room and is much quieter than my old unit. I like the many options.
Response from frigidaire.comBy Maria, Online Outreach Specialist, August 18, 2026
Thank you for taking the time to share your feedback! We’re glad to hear that you’re enjoying your new air conditioner so far.
It’s great to know that the unit is cooling your room effectively, operating more quietly than your previous one, and offering a variety of options to suit your needs. We hope you continue to enjoy its comfort and performance as you get more familiar with all of its features.
If you have any questions or need assistance with your air conditioner, please contact us by phone at 1-800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST, or via Live Chat at Frigidaire.com.
Thank you again for choosing this appliance and for sharing your experience! - Maria
It’s great to know that the unit is cooling your room effectively, operating more quietly than your previous one, and offering a variety of options to suit your needs. We hope you continue to enjoy its comfort and performance as you get more familiar with all of its features.
If you have any questions or need assistance with your air conditioner, please contact us by phone at 1-800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST, or via Live Chat at Frigidaire.com.
Thank you again for choosing this appliance and for sharing your experience! - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
Frigidaire Ac
on August 14, 2026
Posted by: Julissacorona
[This review was collected as part of a promotion.] The Frigidaire Air conditioner that I have has been the best Ac I’ve ever gotten. It has a remote and was the best thing of all it’s that you can download the Frigidaire app and can access your Ac thru the app. You can turn on and off , you can select the speed and mode of the appliance . I will recommend anyone to purchase this Ac
Response from frigidaire.comBy Ruth, Online Outreach Specialist, August 18, 2026
Hi there. Thank you for the fantastic review! We’re thrilled to hear that your Frigidaire air conditioner has been the best you’ve ever owned. It’s wonderful to know you’re enjoying the convenience of the remote and the Frigidaire app, especially the ability to control the temperature, fan speed, and modes right from your phone. We truly appreciate your recommendation and are delighted that you’re enjoying the comfort and convenience your Frigidaire AC provides!
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
4
Good value.
on August 9, 2026
Posted by: Tback
[This review was collected as part of a promotion.] Is a quiet unit love the options to control from the app. Easy install. However I feel like it doesn’t cool as much as a 8,000 btu should. But over all good purchase.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, August 12, 2026
Hi there. Thank you for sharing your feedback! We’re glad to hear you’re enjoying the quiet operation, convenient app controls, and easy installation. We’re sorry to hear that the cooling performance hasn’t fully met your expectations for an 8,000 BTU unit. We appreciate you bringing this to our attention and are happy to know that, overall, you feel it was a good purchase. Thank you for choosing Frigidaire!
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love it
on August 8, 2026
Posted by: Rrnicolea0
[This review was collected as part of a promotion.] It is quite, cool’s great and I love the smart app feature. I can control from anywhere with the app.
Response from frigidaire.comBy Chris, Online Outreach Specialist, August 10, 2026
Hi there, our valued customer.
Thank you for sharing your experience! We’re thrilled to hear that you’re enjoying the quiet operation, excellent cooling performance, and convenient smart app features. It’s great to know you can easily monitor and control your appliance from anywhere. We truly appreciate you choosing our brand and hope you continue to enjoy it for many years to come!
Should you have additional concerns, please don't hesitate to connect with us via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. Have a great day.
Best regards,
Chris
Thank you for sharing your experience! We’re thrilled to hear that you’re enjoying the quiet operation, excellent cooling performance, and convenient smart app features. It’s great to know you can easily monitor and control your appliance from anywhere. We truly appreciate you choosing our brand and hope you continue to enjoy it for many years to come!
Should you have additional concerns, please don't hesitate to connect with us via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. Have a great day.
Best regards,
Chris
Written by a customer while visiting frigidaire.com
Customer Rating
5
Nice little window unit
on August 5, 2026
Posted by: Milehin8tv
[This review was collected as part of a promotion.] We are experiencing well above average temperatures and to get our attic bedroom cool this little window unit has done a bang-up job at taking a 104 degree room and getting it down to 70 degrees in about an hour.
Response from frigidaire.comBy Angel, Online Outreach Specialists, August 7, 2026
Hi, Milehin8tv! Thank you for sharing your experience! We’re thrilled to hear that your Frigidaire Window Mounted Air Conditioner has been helping keep your attic bedroom comfortable, especially during those extremely warm temperatures. It’s great to know that the unit has been able to quickly cool your space and provide the relief you needed.
We appreciate you taking the time to highlight the performance and effectiveness of your air conditioner. Your feedback means a lot to us, and we’re happy to be part of creating a more comfortable home environment.
If you need further assistance, please feel free to contact us via Live Chat at frigidaire.com or call us at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST and we will dive right in.-Angel
We appreciate you taking the time to highlight the performance and effectiveness of your air conditioner. Your feedback means a lot to us, and we’re happy to be part of creating a more comfortable home environment.
If you need further assistance, please feel free to contact us via Live Chat at frigidaire.com or call us at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST and we will dive right in.-Angel
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great Product
on July 27, 2026
Posted by: Money Bags
[This review was collected as part of a promotion.] Love it!
Response from frigidaire.comBy Maico, Online Outreach Specialist, July 29, 2026
Good day, Money Bags! Thank you for sharing your feedback! We’re happy to hear that you love your Frigidaire product. We appreciate you choosing Frigidaire and are glad to know you’re enjoying your appliance.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day! - Maico
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day! - Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
8000 BTU Frigidaire Window AC
on July 27, 2026
Posted by: AS30
[This review was collected as part of a promotion.] This AC unit seems to work well! I love that it has an app to go with it so I can adjust or check the settings when I’m not in the room.
Response from frigidaire.comBy Reed, Online Outreach Specialist, July 28, 2026
Hi AS30, thank you for taking the time to share your wonderful feedback! We're delighted to hear that your Frigidaire 8,000 BTU Window Air Conditioner is working well. It's great to know that you're enjoying the convenience of the connected app, allowing you to check and adjust your air conditioner's settings even when you're not in the room.
Thank you for choosing Frigidaire. We hope you continue to enjoy your air conditioner for years to come. If you ever have any questions or need assistance with your appliance, please connect with us through live chat at Frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 AM–8:00 PM ET. We're always happy to help. — Reed
Thank you for choosing Frigidaire. We hope you continue to enjoy your air conditioner for years to come. If you ever have any questions or need assistance with your appliance, please connect with us through live chat at Frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 AM–8:00 PM ET. We're always happy to help. — Reed
Written by a customer while visiting frigidaire.com