Customer reviews from frigidaire.com
Frigidaire - 8,000 BTU 350 Sq. Ft. Smart Window Air Conditioner with Remote - White
Average customer rating
4.7
(83 Reviews)
Rating breakdown 83 reviews
5 Stars
64
4 Stars
15
3 Stars
1
2 Stars
1
1 Star
2
Customer Reviews for Frigidaire - 8,000 BTU 350 Sq. Ft. Smart Window Air Conditioner with Remote - White
Customer Rating
4
on December 26, 2024
Posted by: Rj peltier
[This review was collected as part of a promotion.] Nice & quiet
Written by a customer while visiting frigidaire.com
Customer Rating
4
Does The Job
on March 29, 2025
Posted by: ShawnPA
[This review was collected as part of a promotion.] Enjoying the wifi element of the unit and it cools the room pretty well.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love it!
on April 8, 2025
Posted by: CorieP
[This review was collected as part of a promotion.] Fantastic window air conditioner that can't be beat for the price. Very efficient, quiet, and so easy to use. I love the fact that it's wifi connected. If it's a hot day, I can turn on the air conditioner before heading home, and my living room is nice and cool when I get home!
Response from frigidaire.comBy Lauren, Online Outreach Specialist, April 8, 2025
Good day! Thank you for your kind words! We're delighted to hear that you're enjoying your window air conditioner and all of its features—especially the Wi-Fi connectivity. It's great to know it’s making your home more comfortable and convenient, especially on hot days. We truly appreciate you choosing Frigidaire, and we're here if you ever need anything in the future. If you have questions, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432 Monday-Friday, 8:30 a.m.–8 p.m. EST and Saturday 9am–6pm ET, and we will be happy to assist.
Best Regards,
Lauren
Best Regards,
Lauren
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love my New Frigidaire air conditioner
on April 17, 2025
Posted by: Prissey77
[This review was collected as part of a promotion.] Our New Frigidaire air works great!! This is the sixth Frigidaire air conditioner that we purchased over the years. We are always pleased with them! They work well and last for years! Great product!! Keep up the good work!!
Written by a customer while visiting frigidaire.com
Customer Rating
2
Way too loud
on April 26, 2025
Posted by: Mark8
[This review was collected as part of a promotion.] Cooling works fine but for a small/medium sized room it’s way too loud. You can’t even hear the tv
Response from frigidaire.comBy Ruth, Online Outreach Specialist, April 28, 2025
Hi, Mark. Thank you for sharing your feedback. We’re glad to hear that the cooling function of your unit is working well, but we completely understand your frustration with the noise level. It’s disappointing when a product doesn’t meet expectations in terms of comfort, especially when it interferes with everyday activities like watching TV.
If the noise is louder than expected, it could be due to the unit’s fan speed or certain settings. We recommend checking the settings to see if adjusting them can reduce the noise. In some cases, a unit may also need to be placed on a stable surface to minimize vibrations, or the filters may need cleaning.
If the noise persists or feels unusually loud, please reach out to our Customer Support Team via Live Chat at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
If the noise is louder than expected, it could be due to the unit’s fan speed or certain settings. We recommend checking the settings to see if adjusting them can reduce the noise. In some cases, a unit may also need to be placed on a stable surface to minimize vibrations, or the filters may need cleaning.
If the noise persists or feels unusually loud, please reach out to our Customer Support Team via Live Chat at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
Powerful but QUIET!
on April 29, 2025
Posted by: despo922
[This review was collected as part of a promotion.] Much needed upgrade! This unit is efficient and whispers when in use.
Love the WIFI feature- I can control the unit from anywhere at any time. Excellent!
Love the WIFI feature- I can control the unit from anywhere at any time. Excellent!
Written by a customer while visiting frigidaire.com
Customer Rating
5
on May 13, 2025
Posted by: hardtack39
[This review was collected as part of a promotion.] Excellent air conditioner. I’ve always had Frigidaire air conditioners, always great!
Response from frigidaire.comBy Reed, Online Outreach Specialist, May 14, 2025
Hello hardtack39! Thank you so much for your kind words! We’re thrilled to hear that you’ve had a great experience with Frigidaire air conditioners over the years. Your continued trust means a lot to us. For any questions or support, feel free to reach out by live chat at Frigidaire.com or by phone at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. – Reed
Written by a customer while visiting frigidaire.com
Customer Rating
4
Good so far
on May 18, 2025
Posted by: Rich NEPA
[This review was collected as part of a promotion.] This is a replacement Window AC unit for a Frigidaire AC unit that stopped working after 4 months of use. Only used twice thus far. More quest than last year's AC unit. I t works thus far. I hope it lasts more than 4 months of use and many years into the future. Tine will tell.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, May 19, 2025
Hello there. Thank you for your honest feedback. We’re sorry to hear your previous unit didn’t meet expectations, but we’re glad your replacement is working well so far and operating more quietly than the last one.
We understand how frustrating it can be when an appliance doesn’t last as long as expected, and we truly hope this new AC provides you with reliable comfort for many summers to come. If you experience any issues or have questions along the way, our Customer Care team is always here to help feel free to connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
We understand how frustrating it can be when an appliance doesn’t last as long as expected, and we truly hope this new AC provides you with reliable comfort for many summers to come. If you experience any issues or have questions along the way, our Customer Care team is always here to help feel free to connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com