Customer reviews from frigidaire.com
Frigidaire - 8,000 BTU 350 Sq. Ft. Smart Window Air Conditioner with Remote - White
Average customer rating
4.7
(122 Reviews)
Rating breakdown 122 reviews
5 Stars
97
4 Stars
19
3 Stars
3
2 Stars
1
1 Star
2
Customer Reviews for Frigidaire - 8,000 BTU 350 Sq. Ft. Smart Window Air Conditioner with Remote - White
Customer Rating
5
on July 20, 2026
Posted by: Sunshine0723
[This review was collected as part of a promotion.] Easy install, great smart features, powerful unit for a great price
Response from frigidaire.comBy Maico, Online Outreach Specialist, July 22, 2026
Good day, Sunshine0723! Thank you for sharing your feedback! We’re thrilled to hear that you’re enjoying your Frigidaire appliance and that the installation process was easy. It’s great to know that you’re impressed with the smart features, performance, and value.
We appreciate you choosing Frigidaire and are glad your new appliance is delivering the convenience and power you were looking for.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our https://www.electrolux.com/en/contact-us or contact our Customer Support by dialing 1-800-265-8352. We are open Monday through Friday between 8:30 a.m. and 8:00 p.m. ET.
Thank you, and have a great rest of your day!
- Maico
We appreciate you choosing Frigidaire and are glad your new appliance is delivering the convenience and power you were looking for.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our https://www.electrolux.com/en/contact-us or contact our Customer Support by dialing 1-800-265-8352. We are open Monday through Friday between 8:30 a.m. and 8:00 p.m. ET.
Thank you, and have a great rest of your day!
- Maico
Written by a customer while visiting frigidaire.com
Customer Rating
4
Works fine. Missing quality of life features.
on July 17, 2026
Posted by: Yepper
[This review was collected as part of a promotion.] No remote sensing anymore. Cannot turn off the speaker at all. Tiny little cost.savings by fridgaire to save then a tenth of a penny but are annoying to the customer.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, July 21, 2026
Hi there. Thank you for sharing your feedback. We appreciate you taking the time to let us know about your experience with the remote sensing feature and speaker settings. We understand that having convenient controls and the ability to customize appliance settings can make a big difference in everyday use.
Your comments regarding these features and their impact on your experience are valuable and will be shared with our team as we continue to improve our products.
Thank you for choosing Frigidaire, and we appreciate your feedback.
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Your comments regarding these features and their impact on your experience are valuable and will be shared with our team as we continue to improve our products.
Thank you for choosing Frigidaire, and we appreciate your feedback.
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
Master Bedroom A/C
on July 16, 2026
Posted by: Ekim52
[This review was collected as part of a promotion.] After going so many years with the upstairs not benefitting from central air, and doing some research, I purchased a Frigidaire room a/c. After having used it now for about a week, I am exceedingly pleased with the decision. I like that it has a remote, that the fan speed is adjustable, and that I can set a timer for it to run while I'm sleeping.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, July 20, 2026
Hi Ekim52!
Thank you for taking the time to engage with us and for sharing your wonderful feedback. We're thrilled to hear that your Frigidaire room air conditioner has helped bring comfort to your upstairs space and that you are pleased with your purchase.
We're glad you are enjoying the convenient features, including the remote control, adjustable fan speeds, and timer function. It's great to know that your new air conditioner is helping create a more comfortable environment, especially while you sleep.
Thank you for choosing Frigidaire. We truly appreciate your feedback and hope you continue to enjoy your air conditioner for many years to come. If you need any assistance in the future or have any questions, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Thank you for taking the time to engage with us and for sharing your wonderful feedback. We're thrilled to hear that your Frigidaire room air conditioner has helped bring comfort to your upstairs space and that you are pleased with your purchase.
We're glad you are enjoying the convenient features, including the remote control, adjustable fan speeds, and timer function. It's great to know that your new air conditioner is helping create a more comfortable environment, especially while you sleep.
Thank you for choosing Frigidaire. We truly appreciate your feedback and hope you continue to enjoy your air conditioner for many years to come. If you need any assistance in the future or have any questions, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
4
Gets very cold quickly
on July 16, 2026
Posted by: Staten Island 61
[This review was collected as part of a promotion.] Gets very cold quickly, nice looking unit. A bit noisy next to a previous model I still have.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, July 21, 2026
Hi there. Thank you for sharing your feedback! We're glad to hear that your Frigidaire appliance is cooling quickly and that you’re enjoying its appearance. We appreciate your comments regarding the noise level, as feedback like yours helps us continue to improve our products and customer experience.
Thank you for choosing Frigidaire, and we hope your appliance continues to provide reliable performance and comfort for years to come!
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Thank you for choosing Frigidaire, and we hope your appliance continues to provide reliable performance and comfort for years to come!
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
It’s cool(ing)
on July 15, 2026
Posted by: Charlie 2026
[This review was collected as part of a promotion.] So far the unit works well. It cools the room it’s in efficiently.
Response from frigidaire.comBy Chris, Online Outreach Specialist, July 15, 2026
Hi there, valued customer,
Thank you for your feedback! We're glad to hear your unit is performing well and cooling your room efficiently. We appreciate you choosing our product and hope it continues to provide reliable comfort for years to come. Thank you for your support!
If you have any questions or need assistance in the future, please don't hesitate to reach out to us through Live Chat at www.frigidaire.com or by calling 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. Our team will be happy to assist you.
Best regards,
Chris
Thank you for your feedback! We're glad to hear your unit is performing well and cooling your room efficiently. We appreciate you choosing our product and hope it continues to provide reliable comfort for years to come. Thank you for your support!
If you have any questions or need assistance in the future, please don't hesitate to reach out to us through Live Chat at www.frigidaire.com or by calling 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. Our team will be happy to assist you.
Best regards,
Chris
Written by a customer while visiting frigidaire.com
Customer Rating
4
Air condition met all my expectations
on July 15, 2026
Posted by: Cattaker
[This review was collected as part of a promotion.] After one week of use, I can say that the air conditioner has performed very well. Easy to set up and easy to use.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, July 16, 2026
Hi there. Thank you for sharing your feedback on your Frigidaire air conditioner! We’re happy to hear that your unit has been performing well and that you found the setup process easy and the controls simple to use.
We appreciate you choosing Frigidaire and are glad to know your air conditioner is helping keep your home comfortable. Thank you for your support!
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
We appreciate you choosing Frigidaire and are glad to know your air conditioner is helping keep your home comfortable. Thank you for your support!
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
Works well with some nice new features.
on July 14, 2026
Posted by: John280
This unit replaces a 14 year old Frigidaire 6500 BTU unit that was still working well but I felt due to its age, should be replaced. The new unit has many of the same features I used on the old unit but the ECO/ AUTO fan feature was new to me. I have been using this feature these past two weeks and overall I like this feature. The loudness of the unit when the compressor starts up is intense and takes some getting use to, but the on and off ECO cycling of the unit during the night is wonderful. I hope the new unit is reliable as the unit it replaced and so far I would recommend this unit to any one looking for a new window AC unit.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, July 15, 2026
Hi John280!
Thank you for taking the time to share your thoughtful feedback with us! We're delighted to hear that your new Frigidaire air conditioner has been a great replacement and that you're enjoying features like the ECO/AUTO fan setting. It's wonderful to know that the unit's performance and energy-saving features have helped make your home more comfortable.
We truly appreciate your recommendation and your continued support of the Frigidaire brand. If you ever need any assistance in the future, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Thank you for taking the time to share your thoughtful feedback with us! We're delighted to hear that your new Frigidaire air conditioner has been a great replacement and that you're enjoying features like the ECO/AUTO fan setting. It's wonderful to know that the unit's performance and energy-saving features have helped make your home more comfortable.
We truly appreciate your recommendation and your continued support of the Frigidaire brand. If you ever need any assistance in the future, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great airconditioner
on July 14, 2026
Posted by: EE74
[This review was collected as part of a promotion.] This air conditioner is great! We put it in the living room which doesn't have any doors and it cools that room (about 350 sq fewt) and the adjoining rooms! The room gets tge late afternoon sun which can be very hot and there are more windows than wall so it is really doing its job. It isn't too loud. We easily watch TV. I cannot speak to longevity because we have only had it a few weeks but we had another fridgidaire AC which has lasted for YEARS! the only thing I don't like is how the sides you pullout attach to the unit. It doesn't go totally flush so there are small holes, you can see the outside. They aren't big and I just put tap over it but I haven't ever seen that before on any of our ACs. The smaller 6000 we put in the kitchen and it has the same thing. The 6000 also cools the kitchen really well. But that wouldn't stop me from buying again. I just think it could be better.
Response from frigidaire.comBy Chris, Online Outreach Specialist, July 14, 2026
Hi there, our valued customer.
Thank you for taking the time to share such a detailed review! We're delighted to hear that your air conditioner is keeping your living room and adjoining spaces cool, even with the afternoon sun and large windows. It's also wonderful to know that your previous Frigidaire AC has provided you with years of reliable performance and that your 6,000 BTU unit is working well in your kitchen.
We also appreciate your feedback regarding the side panels. Customer insights like yours are valuable, and we'll be sure to share your comments with our product team as we continue to improve our designs.
Thank you for choosing our products and for your confidence in our brand. We're grateful for your support and are pleased to hear you would purchase from us again! Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best regards,
-Christian
Thank you for taking the time to share such a detailed review! We're delighted to hear that your air conditioner is keeping your living room and adjoining spaces cool, even with the afternoon sun and large windows. It's also wonderful to know that your previous Frigidaire AC has provided you with years of reliable performance and that your 6,000 BTU unit is working well in your kitchen.
We also appreciate your feedback regarding the side panels. Customer insights like yours are valuable, and we'll be sure to share your comments with our product team as we continue to improve our designs.
Thank you for choosing our products and for your confidence in our brand. We're grateful for your support and are pleased to hear you would purchase from us again! Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best regards,
-Christian
Written by a customer while visiting frigidaire.com