Customer reviews from frigidaire.com
Frigidaire - 8,000 BTU 350 Sq. Ft. Smart Window Air Conditioner with Remote - White
Average customer rating
4.7
(122 Reviews)
Rating breakdown 122 reviews
5 Stars
97
4 Stars
19
3 Stars
3
2 Stars
1
1 Star
2
Customer Reviews for Frigidaire - 8,000 BTU 350 Sq. Ft. Smart Window Air Conditioner with Remote - White
Customer Rating
5
Aire acondicionado
on June 17, 2025
Posted by: Geo2025
[This review was collected as part of a promotion.] Me encanta la marca, este producto me ayuda mucho más por la facilidad móvil
Su rendimiento gracias de verdad
Su rendimiento gracias de verdad
Response from frigidaire.comBy Patrick, Online Outreach Specialist, June 18, 2025
¡Qué bueno saber eso! Parece que la comodidad de su aire acondicionado portátil realmente está marcando la diferencia, especialmente con su fácil funcionamiento. Ya no tendrá que preocuparse por una unidad fija ni por una instalación complicada; solo comodidad cuando la necesite. ¡Nos alegra saber que le está funcionando bien! Si tiene algún consejo o truco, únase a nosotros a través del chat en vivo en www.frigidaire.com o llame a nuestro Equipo de Atención al Cliente al 1-800-374-4432. De lunes a viernes, de 8:30 a. m. a 8:00 p. m., hora del este, y con gusto le ayudaremos en todo lo posible. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
4
New AC
on June 14, 2025
Posted by: Bob Hammer
[This review was collected as part of a promotion.] A good ac but one thing I don’t like is the venting is set to replace the air and there’s no way to re circulate the air. This makes it harder for the unit to work.
Written by a customer while visiting frigidaire.com
Customer Rating
4
So far, so good.
on June 14, 2025
Posted by: Asquared9
[This review was collected as part of a promotion.] Use the new AC a few times since it’s been installed, but it seems to cool things down quickly. The only question I have about it is that it seems to register a “room temperature” lower than the actual room temperature once the AC starts cooling. It’s almost like it’s measuring the temperature inside the unit itself, rather than the room temperature. But we’ll see how it goes the rest of the summer.
Written by a customer while visiting frigidaire.com
Customer Rating
4
Good so far
on May 18, 2025
Posted by: Rich NEPA
[This review was collected as part of a promotion.] This is a replacement Window AC unit for a Frigidaire AC unit that stopped working after 4 months of use. Only used twice thus far. More quest than last year's AC unit. I t works thus far. I hope it lasts more than 4 months of use and many years into the future. Tine will tell.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, May 19, 2025
Hello there. Thank you for your honest feedback. We’re sorry to hear your previous unit didn’t meet expectations, but we’re glad your replacement is working well so far and operating more quietly than the last one.
We understand how frustrating it can be when an appliance doesn’t last as long as expected, and we truly hope this new AC provides you with reliable comfort for many summers to come. If you experience any issues or have questions along the way, our Customer Care team is always here to help feel free to connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
We understand how frustrating it can be when an appliance doesn’t last as long as expected, and we truly hope this new AC provides you with reliable comfort for many summers to come. If you experience any issues or have questions along the way, our Customer Care team is always here to help feel free to connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
on May 13, 2025
Posted by: hardtack39
[This review was collected as part of a promotion.] Excellent air conditioner. I’ve always had Frigidaire air conditioners, always great!
Response from frigidaire.comBy Reed, Online Outreach Specialist, May 14, 2025
Hello hardtack39! Thank you so much for your kind words! We’re thrilled to hear that you’ve had a great experience with Frigidaire air conditioners over the years. Your continued trust means a lot to us. For any questions or support, feel free to reach out by live chat at Frigidaire.com or by phone at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. – Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
Powerful but QUIET!
on April 29, 2025
Posted by: despo922
[This review was collected as part of a promotion.] Much needed upgrade! This unit is efficient and whispers when in use.
Love the WIFI feature- I can control the unit from anywhere at any time. Excellent!
Love the WIFI feature- I can control the unit from anywhere at any time. Excellent!
Written by a customer while visiting frigidaire.com
Customer Rating
2
Way too loud
on April 26, 2025
Posted by: Mark8
[This review was collected as part of a promotion.] Cooling works fine but for a small/medium sized room it’s way too loud. You can’t even hear the tv
Response from frigidaire.comBy Ruth, Online Outreach Specialist, April 28, 2025
Hi, Mark. Thank you for sharing your feedback. We’re glad to hear that the cooling function of your unit is working well, but we completely understand your frustration with the noise level. It’s disappointing when a product doesn’t meet expectations in terms of comfort, especially when it interferes with everyday activities like watching TV.
If the noise is louder than expected, it could be due to the unit’s fan speed or certain settings. We recommend checking the settings to see if adjusting them can reduce the noise. In some cases, a unit may also need to be placed on a stable surface to minimize vibrations, or the filters may need cleaning.
If the noise persists or feels unusually loud, please reach out to our Customer Support Team via Live Chat at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
If the noise is louder than expected, it could be due to the unit’s fan speed or certain settings. We recommend checking the settings to see if adjusting them can reduce the noise. In some cases, a unit may also need to be placed on a stable surface to minimize vibrations, or the filters may need cleaning.
If the noise persists or feels unusually loud, please reach out to our Customer Support Team via Live Chat at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love my New Frigidaire air conditioner
on April 17, 2025
Posted by: Prissey77
[This review was collected as part of a promotion.] Our New Frigidaire air works great!! This is the sixth Frigidaire air conditioner that we purchased over the years. We are always pleased with them! They work well and last for years! Great product!! Keep up the good work!!
Written by a customer while visiting frigidaire.com