Customer reviews from frigidaire.com
Frigidaire - Gallery 115V 8,000 BTU 350 Sq. Ft. Smart Inverter Window Air Conditioner - White
Average customer rating
4.8
(46 Reviews)
Rating breakdown 46 reviews
5 Stars
39
4 Stars
6
3 Stars
1
2 Stars
0
1 Star
0
100%of customers recommend this product.
(
16 out of
16)
Customer Reviews for Frigidaire - Gallery 115V 8,000 BTU 350 Sq. Ft. Smart Inverter Window Air Conditioner - White
Customer Rating
5
Super quiet
on July 4, 2025
Posted by: coupondestroyer05
from Jeanerette
[This review was collected as part of a promotion.] One thing I hate about window units is the noise, but this ones quiet feature is top notch. I absolutely love the sleak design and how easy it is to clean. One con I have is the power. It blows super cold air but not the force that my other units do. However I dont find this effects the inability to cool the room. I highly recommend especially if the noise off window unit bothers you.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
So quiet
on July 3, 2025
Posted by: rpatel
from Wharton
[This review was collected as part of a promotion.] I was pleasantly surprised by how quite this AC is. Now I had a perfectly fine AC for my bedroom, but the sound of a jet engine would always disturb my slumber. So the wife and I decided to upgrade our options, and after doing our due diligence we decided on this unit. After simply installation and plugging it in. Unless you're right on top of it, you can barely hear it's on and operating. We keep it at the low fan speed and that's the ticket to achieving the quite that we desired. Even though it keeps our 450 square feet bedroom comfortable at the low setting, and even on the high setting the noise level doesn't even come close to the jet engine sound of our previous unit..
The unit looks nice, sleek and modern, and we're very pleased with it's performance and highly recommend!
The unit looks nice, sleek and modern, and we're very pleased with it's performance and highly recommend!
I would recommend this to a friend!
Response from The InsidersBy Christian, Online Outreach Specialist, July 7, 2025
Thank you so much for sharing your experience with us! We're thrilled to hear that our air conditioner has transformed your bedroom into a peaceful sanctuary. It's wonderful to know that the quiet operation and sleek design have met your expectations.
Your feedback is invaluable, and we're grateful for your recommendation. If you have any further questions or need assistance in the future, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards
-Christian
Your feedback is invaluable, and we're grateful for your recommendation. If you have any further questions or need assistance in the future, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards
-Christian
Written by a customer while visiting The Insiders
Customer Rating
5
COOLER THAN EVER
on July 3, 2025
Posted by: tyleranthony
from Oakland
[This review was collected as part of a promotion.] Wow, have air conditioners come a long way. I never thought I'd meet a window air conditioner that was so quiet but so effective at cooling. We were worried about having a load A/C to keep a toddler cool at night during heatwaves, but this has exceeded all expectations. On top of that it was easy to install, is SUPER energy efficient, and filters the air in his room? What more could I ask for. This makes me rethink the need for a whole house A/C system (we really only need it here for a month or two max every year), I might just have a whole system of these.
I would recommend this to a friend!
Response from The InsidersBy Reed, Online Outreach Specialist, July 7, 2025
We're thrilled to hear that your new window air conditioner has exceeded your expectations! It’s great to know it’s providing quiet, efficient cooling, especially for your toddler’s comfort during those heatwaves. With its easy installation, energy efficiency, and air filtration, it sounds like it's been a perfect fit for your needs. Thanks for sharing your experience—it really highlights how a smart solution like this can be a game changer! If you ever need additional support or tips, feel free to reach out through Live Chat at Frigidaire.com or call us at 1-800-374-4432. - Reed
Written by a customer while visiting The Insiders
Customer Rating
4
on June 30, 2025
Posted by: Dudley Dolittle
[This review was collected as part of a promotion.] We really like the Frigidaire window air conditioner. The only issue we have is that there is a small gap between the louvers and the unit. And the foam filler provided to seal the gap stands out and is not particularly attractive.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, June 30, 2025
Thank you for your feedback! We’re glad to hear you’re enjoying your Frigidaire window air conditioner overall. We understand your concern about the gap and the appearance of the foam filler—it’s a helpful note, and we’ll be sure to share it with our product team. We appreciate you choosing Frigidaire and taking the time to share your experience! If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
Whisper quiet!
on June 21, 2025
Posted by: KRS717
[This review was collected as part of a promotion.] Love this unit! When they say it’s whisper quiet they aren’t lying. Works great at cooling our room also. If your looking for quiet this is your unit. Highly recommend!
Response from frigidaire.comBy Maria, Online Outreach Specialist, June 23, 2025
Thank you for your wonderful feedback! We're so pleased to hear that you love your air conditioner and that it’s delivering on its promise of quiet, effective cooling. Your high recommendation means a lot to us. If you need any further assistance or have questions, please feel free to reach out. You can connect with us through Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 am to 8:00 pm EST. We're here to support you! - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
4
Perfect for night shift workers
on June 20, 2025
Posted by: OutdoorFamilyof5
from Benton
[This review was collected as part of a promotion.] This Frigidaire 8000 BTU inverter unit came with everything we needed to install—including insulation strips to fill any cracks and blot out any daylight around the unit. I’d never installed a window unit and was a bit worried about the weight, but installation was simple and fast. I wanted something I could plug into a regular US outlet and was happy to find this for the bill perfectly. My husband works nights and sleeps with our bedroom door closed during the day. With a south facing wall and no way to recirculate the air, the room easily got hot and stuffy while the rest of the house was unnecessarily cool. We’ve been able to bump the central air up to a higher temp and save money by using this energy star rated unit to keep the bedroom comfy for sleeping—a bonus we didn’t expect! Remote works great and the lights go off completely when you use the sleep feature (great for when your days and nights are already switched and you need it to be as dark as possible). I do wish you could turn the sleep mode on from the unit vs just the remote and maybe there is a way to do that I haven’t found yet…This AC is working great to keep us cool and keep the humidity down during the worst part of the afternoon here in the hot, humid south. It’s also incredibly quiet with just a low level white noise type effect that’s been great to help with daytime sleeping. It’s just enough to dampen some household noises (with the kids home now that schools out) but not enough to interfere with watching tv in the room to wind down before bed. We couldn’t be happier with our choice!
I would recommend this to a friend!
Response from The InsidersBy Maico, Online Outreach Specialist, June 23, 2025
Thank you so much for sharing such a detailed and thoughtful review, OutdoorFamilyof5! It’s fantastic to hear the Frigidaire 8000 BTU inverter unit checked all the boxes—from easy installation and included insulation strips to energy savings and quiet, effective cooling. The sleep feature sounds perfect for your situation, especially with the remote control convenience and total light blackout. I totally get wanting the option to control sleep mode directly on the unit—hopefully there’s a workaround or update for that! It’s great that it’s helping you keep the bedroom comfortable without overcooling the rest of the house, and that gentle white noise is an added bonus for restful sleep. Really glad you’re happy with your choice! Your comments are vital to us in improving future appliances.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thank you, and have a great rest of your day! - Maico
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thank you, and have a great rest of your day! - Maico
Written by a customer while visiting The Insiders
Customer Rating
5
Excellent small room AC
on June 18, 2025
Posted by: lrojas94
from Wichita
[This review was collected as part of a promotion.] I purchased this AC to prepare for the Kansas summer and it is perfect for our small bedroom. Love that it connects to WiFi so I can control it from my cellphone and also includes a remote. The unit was easy to install just needed one other person to lift it into the window. It’s so quiet I forget it’s on. It’s done an excellent job of keeping the bedroom nice and cool. I especially love the eco features for energy saving. Will be purchasing another unit for my daughters bedroom.
I would recommend this to a friend!
Response from The InsidersBy Reed, Online Outreach Specialist, June 20, 2025
Thank you for the great feedback! We're so glad to hear your new AC is keeping your bedroom cool and comfortable—especially with Kansas summers. It's wonderful that the Wi-Fi connectivity, quiet operation, and eco features are working well for your needs. We're happy to hear installation went smoothly and that you're already planning to get another unit for your daughter’s room!
If you ever need assistance or have questions, feel free to reach out via live chat at Frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
– Reed
If you ever need assistance or have questions, feel free to reach out via live chat at Frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
– Reed
Written by a customer while visiting The Insiders
Customer Rating
4
Cool, Quiet, and Sleek -- With One Minor Flaw
on June 12, 2025
Posted by: sbphill
from East Stroudsburg
[This review was collected as part of a promotion.] The new Frigidaire Gallery inverter series A/C is fantastic. The design inside the flaps and filter area is very reminiscent of the Midea U-series, another one of my favorite windows air conditioners.
The installation was straightforward with plenty of foam and installation instructions for wood and vinyl windows. If you have installed a traditional window AC in the past, this one should be relatively straightforward. As with any window AC, I recommend buying a separate roll of window trim tape to cover up any small air gaps around the A/C side curtains.
Once up in about 30 minutes from unboxing, I turned it on and was surprised as to how quiet it is. I have another inverter A/C as mentioned, but did not expect it to be as quiet due to not having the U design. It regulates well in ECO mode, becoming as quiet as a fan at times.
I connected the A/C to my phone, allowing remote access and control from Alexa, which is also a nice touch. The air quality feature is also awesome, but it brings me to my only personal flaw.
When the A/C is on, the lights on the unit eventually turn off , but the air quality light just dims ever so slightly. In most environments, this is not a big deal, but as I have it in a bedroom, the green light is bright enough to be bothersome at night. I checked the manual and online, and unless I missed something, I do not believe this can be turned off. As a workaround, I am using a darkening strip over the light.
Despite this small flaw, I believe this is one of the best window A/C units in my limited testing so far. As the northeast US has been rainy and mild so far, it has been difficult to get extended usage. Even so, my limited testing aside my small flaw checks all my boxes, including simple design, quiet, cool, and efficient. If Frigidaire could enable a way to fully turn off the air quality light, it would be perfect in my opinion.
I would recommend this to a friend!
Written by a customer while visiting The Insiders