Customer reviews from frigidaire.com
Frigidaire - 115V 14,000 BTU 700 Sq. Ft. Smart Window Air Conditioner with Remote - White
Average customer rating
4.8
(235 Reviews)
Rating breakdown 235 reviews
5 Stars
199
4 Stars
31
3 Stars
4
2 Stars
0
1 Star
1
100%of customers recommend this product.
(
17 out of
17)
Customer Reviews for Frigidaire - 115V 14,000 BTU 700 Sq. Ft. Smart Window Air Conditioner with Remote - White
Customer Rating
5
Lifesaver Window A/C
on June 18, 2026
Posted by: Wtexasrose
[This review was collected as part of a promotion.] Our Frigidaire window A/C has been a literal lifesaver. Our previous window a/c went out and this Frigidaire was so easy to install and put out such cold air. The recent 107° weather was able to be tolerated.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, June 22, 2026
Hi there. Thank you for sharing your experience! We’re so glad to hear your Frigidaire window A/C has been a lifesaver and is keeping you comfortable during the heat. We’re happy you found it easy to install and appreciate you choosing Frigidaire!
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
on June 17, 2026
Posted by: Sparrow61
[This review was collected as part of a promotion.] Orderd, deliverd next day and this air conditioner works great.
Response from frigidaire.comBy Reed, Online Outreach Specialist, June 19, 2026
Hi there, thank you for sharing your feedback, and we’re glad to hear your air conditioner was delivered quickly and is working great for you; we appreciate you taking the time to let us know. If you ever need assistance in the future, please contact live chat at Frigidaire.com or call 1-800-374-4432, Monday–Friday, 8:30am–8:00pm ET.
— Reed
— Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
Ac
on June 16, 2026
Posted by: Jvbe
[This review was collected as part of a promotion.] Works as advertised
Response from frigidaire.comBy Sam, Online Outreach Specialist, June 17, 2026
Hello Jvbe!
We're glad to hear that your Frigidaire 14,000 BTU Window Room Air Conditioner with Wi-Fi is working as advertised and meeting your expectations. It’s always great to know our products are delivering the performance and reliability our customers count on. We appreciate you taking the time to share your experience and hope you continue to enjoy consistent, comfortable cooling in your home.
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. Thank you again for choosing Frigidaire! ~Sam
We're glad to hear that your Frigidaire 14,000 BTU Window Room Air Conditioner with Wi-Fi is working as advertised and meeting your expectations. It’s always great to know our products are delivering the performance and reliability our customers count on. We appreciate you taking the time to share your experience and hope you continue to enjoy consistent, comfortable cooling in your home.
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. Thank you again for choosing Frigidaire! ~Sam
Written by a customer while visiting frigidaire.com
Customer Rating
3
Ok I guess!
on June 15, 2026
Posted by: Lee269
[This review was collected as part of a promotion.] Too loud for my liking & the WiFi / Bluetooth is useless. Continually receiving an error message stating incorrect WiFi password,,even though it is absolutely the correct password. Yes it cools off the room but too loudly.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, June 16, 2026
Hi Lee269!
Thank you for taking the time to share your feedback. We are glad to hear that your air conditioner is effectively cooling your room, but we are sorry to learn that the noise level and Wi-Fi connectivity have not met your expectations.
We understand how important both quiet operation and reliable smart features are for a comfortable experience, and we appreciate you bringing these concerns to our attention. Your comments regarding the sound level and repeated Wi-Fi password error are especially valuable and will be shared with the appropriate teams for review.
Thank you for choosing Frigidaire. If you ever need assistance or have any questions in the future, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can.
— Patrick
Thank you for taking the time to share your feedback. We are glad to hear that your air conditioner is effectively cooling your room, but we are sorry to learn that the noise level and Wi-Fi connectivity have not met your expectations.
We understand how important both quiet operation and reliable smart features are for a comfortable experience, and we appreciate you bringing these concerns to our attention. Your comments regarding the sound level and repeated Wi-Fi password error are especially valuable and will be shared with the appropriate teams for review.
Thank you for choosing Frigidaire. If you ever need assistance or have any questions in the future, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can.
— Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
on June 15, 2026
Posted by: Roy5593
[This review was collected as part of a promotion.] vey satisfied with our air conditioner. Easy to install. Cools great.
Response from frigidaire.comBy John, Online Outreach Specialist, June 15, 2026
Hello, Roy5593. Thank you for your thoughtful feedback and for choosing our product. We truly appreciate your trust and are delighted to know that you are satisfied with your purchase. Please be assured that we remain committed to delivering quality products that reflect the value of the investment you have made. We will continuously seek opportunities to exceed your expectations and meet your needs with the highest standards. Should you require any assistance, please do not hesitate to contact us via Live Chat at www.frigidaire.com or by phone at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. It would be our pleasure to assist you. Thank you once again for your support. -John
Written by a customer while visiting frigidaire.com
Customer Rating
5
14000 BTU AC Unit
on June 15, 2026
Posted by: Cosmicrooster
[This review was collected as part of a promotion.] Installed the unit on 6/14/2026. So far its working great. Thanks.
Response from frigidaire.comBy Christian, Online Outreach Specialist, June 16, 2026
Dear Valued Customer,
Thank you for your feedback! We’re glad to hear the unit is working great so far since installation. We appreciate you choosing our product and taking the time to share your experience.
If you have any questions or require further assistance, please feel free to contact us through Live Chat at Frigidaire or call 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. Our team will be happy to assist you.
Best regards,
Christian
Thank you for your feedback! We’re glad to hear the unit is working great so far since installation. We appreciate you choosing our product and taking the time to share your experience.
If you have any questions or require further assistance, please feel free to contact us through Live Chat at Frigidaire or call 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. Our team will be happy to assist you.
Best regards,
Christian
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great product
on June 14, 2026
Posted by: LeeSumrall
[This review was collected as part of a promotion.] I love the features on this Frigidaire air conditioner. It blows cold and fairly quiet.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, June 16, 2026
Hi there. Thank you for your feedback! We're happy to hear you're enjoying the features of your Frigidaire air conditioner and that it’s keeping your space cool while running quietly. We appreciate you choosing Frigidaire and hope you continue to enjoy it!
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
on June 13, 2026
Posted by: Al321
[This review was collected as part of a promotion.] Amazing it cools whole 1200 sq ft home. For less than central air.
Response from frigidaire.comBy Reed, Online Outreach Specialist, June 16, 2026
Hi Al321,
Thank you for sharing your feedback. We’re glad to hear your air conditioner is performing so well and effectively cooling your home while providing a cost-effective solution compared to central air.
For any future assistance, please contact our support team via live chat at Frigidaire.com or by phone at 1-800-374-4432, Monday–Friday, 8:30am–8:00pm ET.
— Reed
Thank you for sharing your feedback. We’re glad to hear your air conditioner is performing so well and effectively cooling your home while providing a cost-effective solution compared to central air.
For any future assistance, please contact our support team via live chat at Frigidaire.com or by phone at 1-800-374-4432, Monday–Friday, 8:30am–8:00pm ET.
— Reed
Written by a customer while visiting frigidaire.com