Customer reviews from frigidaire.com
Frigidaire - 115V 14,000 BTU 700 Sq. Ft. Smart Window Air Conditioner with Remote - White
Average customer rating
4.8
(235 Reviews)
Rating breakdown 235 reviews
5 Stars
199
4 Stars
31
3 Stars
4
2 Stars
0
1 Star
1
100%of customers recommend this product.
(
17 out of
17)
Customer Reviews for Frigidaire - 115V 14,000 BTU 700 Sq. Ft. Smart Window Air Conditioner with Remote - White
Customer Rating
5
on September 23, 2026
Posted by: BW65
[This review was collected as part of a promotion.] Window AC did a great job for what I needed. I upsides the cooling capacity with this purchase and it handled the heat very well.
Response from frigidaire.comBy Angel, Online Outreach Specialists, September 25, 2026
Hi, BW65! Thank you for sharing your feedback! We’re delighted to hear that your new window-mounted air conditioner did a great job meeting your cooling needs. It’s wonderful to know that upgrading to a higher cooling capacity helped keep your space comfortable and handled the heat so well. Providing reliable performance when temperatures rise is exactly what we strive for.
We appreciate you choosing Frigidaire and are grateful that you took the time to share your experience with us.
If you need further assistance, please feel free to contact us via Live Chat at frigidaire.com or call us at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST, and we will be happy to assist with any questions or concerns you may have. -Angel
We appreciate you choosing Frigidaire and are grateful that you took the time to share your experience with us.
If you need further assistance, please feel free to contact us via Live Chat at frigidaire.com or call us at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST, and we will be happy to assist with any questions or concerns you may have. -Angel
Written by a customer while visiting frigidaire.com
Customer Rating
5
My Review for 14,000 BTU Window Room Air Conditioner with WiFi
on September 19, 2026
Posted by: Yantny
[This review was collected as part of a promotion.] EXCELLENT!
To date purchasing this Frigidaire Air Conditioner is the best decision I have made! It is a phenomenal, because I have been smiling each time I come in the room from the Texas heat! I have actually had "chill bumps" from the cold air blowing from this unit! I am sold on Frigidaire from here on out!
To date purchasing this Frigidaire Air Conditioner is the best decision I have made! It is a phenomenal, because I have been smiling each time I come in the room from the Texas heat! I have actually had "chill bumps" from the cold air blowing from this unit! I am sold on Frigidaire from here on out!
Response from frigidaire.comBy Angel, Online Outreach Specialists, September 21, 2026
Hi, Yantny! Thank you for your fantastic feedback! We’re thrilled to hear that your Frigidaire Window Mounted Air Conditioner has been such a great investment. There’s nothing better than coming in from the Texas heat and enjoying cool, refreshing comfort right away! Knowing that the unit keeps your space so comfortable that you’ve even experienced “chill bumps” truly makes our day. We’re honored to have earned your trust and loyalty, and we look forward to being your choice for years to come.
If you need further assistance, please feel free to contact us via Live Chat at frigidaire.com or call us at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST and our team will be happy to assist with anything you may need. -Angel
If you need further assistance, please feel free to contact us via Live Chat at frigidaire.com or call us at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST and our team will be happy to assist with anything you may need. -Angel
Written by a customer while visiting frigidaire.com
Customer Rating
5
Very good window Frigidaire AC
on September 18, 2026
Posted by: Old dude 72
[This review was collected as part of a promotion.] Replaced one from almost 10 years ago It was 12000btu this is it very intelligent stronger brother. This arrived during a great wave and oh my Lord! Wow, actually had to turn it up as it was too Cold! Exactly the same measurements as the previous one. The smartness of this one has wi-fi and an app to control it if you want. It comes with a regular remote too.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, September 21, 2026
Hi Old dude 72!
Thank you for sharing your experience! We’re thrilled to hear that your new Frigidaire window air conditioner is keeping you comfortable, especially during the heat wave. It’s great to know you’re enjoying the powerful cooling, convenient Wi-Fi and app features, and the included remote.
We truly appreciate your continued trust in Frigidaire after so many years!
If you ever need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Thank you for sharing your experience! We’re thrilled to hear that your new Frigidaire window air conditioner is keeping you comfortable, especially during the heat wave. It’s great to know you’re enjoying the powerful cooling, convenient Wi-Fi and app features, and the included remote.
We truly appreciate your continued trust in Frigidaire after so many years!
If you ever need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
Was overly impressed!
on September 16, 2026
Posted by: Fozandzip
[This review was collected as part of a promotion.] When shopping I saw some reviews that had me in doubt. But the package was clean when delivered, the AC unit was in perfect condition. We installed in an 18X18 garage and it dropped the garage from a humid 90 degrees to a chilled 65 degrees throughout within 2 hours. Very, very impressed! Great addition to my work space.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, September 21, 2026
Hi there. Thank you for sharing your experience! We’re thrilled to hear your Frigidaire AC arrived in perfect condition and cooled your garage workspace so quickly. It’s wonderful to know you’re very impressed with its performance and that it’s been a great addition to your space. We appreciate you choosing Frigidaire!
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great value!
on September 15, 2026
Posted by: Descrator
[This review was collected as part of a promotion.] Looking forward to a larger area being cooled!
Response from frigidaire.comBy Maico, Online Outreach Specialist, September 18, 2026
Good day, Descrator! Thank you for your feedback! We’re glad to hear that you’re enjoying the great value of your Frigidaire appliance and are looking forward to cooling a larger area. We hope it provides the comfort and performance you expect for years to come. Thank you for choosing Frigidaire and for taking the time to share your experience with us!
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day!
- Maico
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day!
- Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love my new Air Conditioner
on September 14, 2026
Posted by: cjzacher
[This review was collected as part of a promotion.] I love the size of this air conditioner, it works very well and is the perfect size for my room
Response from frigidaire.comBy Sam, Online Outreach Specialist, September 15, 2026
Hello cjzacher!
Thank you for sharing your feedback on your Frigidaire FHWW144TF1 Window Air Conditioner! We’re delighted to hear that you love the size of the unit and that it works so well for your room. It’s great to know that you found the perfect fit for your space and are enjoying your new air conditioner.
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. Thank you again for choosing Frigidaire! ~Sam
Thank you for sharing your feedback on your Frigidaire FHWW144TF1 Window Air Conditioner! We’re delighted to hear that you love the size of the unit and that it works so well for your room. It’s great to know that you found the perfect fit for your space and are enjoying your new air conditioner.
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. Thank you again for choosing Frigidaire! ~Sam
Written by a customer while visiting frigidaire.com
Customer Rating
3
Worked great for 2 weeks
on September 14, 2026
Posted by: Danjo59
[This review was collected as part of a promotion.] Stopped cooling after 2 weeks. They are sending replacement so they are providing good support. Hope the replacement holds up.
Response from frigidaire.comBy Reed, Online Outreach Specialist, September 15, 2026
Hi Danjo59, thank you for taking the time to share your feedback. We’re sorry to hear that your Frigidaire window air conditioner stopped cooling after only two weeks. We’re glad to hear that our team is providing support with a replacement, and we understand your hope that the replacement will provide the reliable performance you expected.
Since a replacement is already being arranged, we recommend continuing to work with the team handling your case for any updates. For additional assistance with your air conditioner, please visit Frigidaire.com to connect with our live chat team or call us at 1-800-374-4432, Monday–Friday, 8:30am–8pm ET. We’ll be happy to help!
— Reed
Since a replacement is already being arranged, we recommend continuing to work with the team handling your case for any updates. For additional assistance with your air conditioner, please visit Frigidaire.com to connect with our live chat team or call us at 1-800-374-4432, Monday–Friday, 8:30am–8pm ET. We’ll be happy to help!
— Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great product
on September 7, 2026
Posted by: Yee_20
[This review was collected as part of a promotion.] I recently purchased the 14000 BTU window unit to help boost my central AC in my upstairs game room. My upstairs AC is on its last leg and replacing is so expensive, so I decided to purchase this and give it some help. Unit works great cooling off the open area of the game room and my central AC doesn’t have to run all day. I would definitely recommend to have one of these units for a backup or to just have in a room. Also the wifi feature is amazing. I can monitor the window unit from my phone.
Response from frigidaire.comBy Chris, Online Outreach Specialist, September 9, 2026
Dear Valued Customer,
Thank you for the fantastic 5-star review! We’re thrilled to hear that your Frigidaire 14,000 BTU window air conditioner is helping keep your upstairs game room comfortable while giving your central AC a much-needed break. It’s great to know you’re enjoying the WiFi feature and the convenience of monitoring your unit from your phone. We truly appreciate your recommendation and are glad the unit is working so well for you!
Should you have any other concerns that we may be able to help with, please let us know. You can connect with us via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. Have a great day!
Best regards,
Chris
Thank you for the fantastic 5-star review! We’re thrilled to hear that your Frigidaire 14,000 BTU window air conditioner is helping keep your upstairs game room comfortable while giving your central AC a much-needed break. It’s great to know you’re enjoying the WiFi feature and the convenience of monitoring your unit from your phone. We truly appreciate your recommendation and are glad the unit is working so well for you!
Should you have any other concerns that we may be able to help with, please let us know. You can connect with us via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. Have a great day!
Best regards,
Chris
Written by a customer while visiting frigidaire.com