Customer reviews from frigidaire.com
Frigidaire - 115V 14,000 BTU 700 Sq. Ft. Smart Window Air Conditioner with Remote - White
Average customer rating
4.8
(159 Reviews)
Rating breakdown 159 reviews
5 Stars
131
4 Stars
25
3 Stars
2
2 Stars
0
1 Star
1
100%of customers recommend this product.
(
17 out of
17)
Customer Reviews for Frigidaire - 115V 14,000 BTU 700 Sq. Ft. Smart Window Air Conditioner with Remote - White
Customer Rating
5
Unit cools great!
on May 6, 2024
Posted by: Lenee07
[This review was collected as part of a promotion.] The unit is very quiet. Doesn’t make hardly any noise.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Awesome Air Conditoner
on July 2, 2024
Posted by: CoolMe
[This review was collected as part of a promotion.] Taking a chance on window air conditioners can be tough and disappointing. This is the 4t, the best Unit we have tried in the past few years. I have to say that this fridgidaire is hands down the best all around with the best price.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Best air conditioner
on July 10, 2025
Posted by: Grno397
[This review was collected as part of a promotion.] Replace a 12000 with this 14000 BTU and is the best investment I made it now keep my large nice and comfortable
Written by a customer while visiting frigidaire.com
Customer Rating
5
Energy efficient, quiet, and COOL!
on August 16, 2025
Posted by: Andrew H
[This review was collected as part of a promotion.] The 14,000 BTU Window Room Air Conditioner with Wi-Fi by Frigidaire has by far exceeded my expectations! The AC unit was simple to install with detailed and helpful instructions that made the process very easy to get the unit installed and running within minutes. Once installed, the app WiFi and App setup were also easy to complete and allows for the full operation of the unit from my phone without having to be in the same room as the unit. This allows for the unit to be powered on/off and the temperature and other settings to be maintained very easily with the least amount of hassle possible! The WiFi operation is a nice feature as it allows for the room to be cooled before I ever step foot into it!!! If I forget to turn off the AC, I can simply turn it off with my phone to keep it from running when it is unnecessary! The scheduling of the AC through the app also is a VERY nice addition that allows for me to set a schedule to allow for the AC to operate only when I need it to, making it a seamless operation and keeping my house cool at all the right times! The only drawback was that the AC allows for a filter to keep the air quality clean, but it was only mentioned in the operation manual and not actually included in the package. A nice touch would have been to at least include a sample filter with the unit on purchase to allow for the benefits of the filter to be seen, therefore allowing the end user to actually WANT to purchase the filter... I honestly have NOT purchased the filter, and there is a 99.9% chance that I never will, since it wasn't important enough to actually include in the box.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Frigidaire forever and always
on September 27, 2024
Posted by: Lildaddygp2
[This review was collected as part of a promotion.] First up is hard to find 110/120 units over 12k Btu in recent years so pleasantly surprised to not only find a 14.3k Btu but at a reasonable price. Installed and all sealed up in less than an hour. Really nice feature after downloading the app and connecting to Wi-Fi is that not only can access all of the controls from your phone but it also displays the ambient room temperature as well as the the target temperature. I also have a 12k Btu unit that I bought 5 or 6 years ago that has the supplemental heat pump that far exceeded my expectations. Frigidaire puts out quality products and the stand behind them with the warranty.
Written by a customer while visiting frigidaire.com
Customer Rating
4
Frigidaire Review
on June 20, 2025
Posted by: Ribeye60
[This review was collected as part of a promotion.] It’s overall a good quality air conditioner. It’s small, but powerful. I typically like to buy Frigidaire products because of their durability. The only issue I have with this ac is that it can be very noisy, especially when the fan is on high.
Response from frigidaire.comBy Jessica, Online Outreach Specialist, June 20, 2025
We’re glad to hear you’re happy with the overall quality and performance of your air conditioner, and that it’s powerful enough to meet your needs despite its compact size. We’re also truly grateful for your continued trust in Frigidaire products — durability is something we take pride in.
We do understand your concern about the noise level on the high fan setting, and we’ll be sure to share that feedback with our product team. In the meantime, using one of the lower fan speeds may offer a quieter experience while still keeping the space comfortable.
Thank you again for your support. If you will need assistance in the future, feel free to contact us at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, we'll be happy to assist.
We do understand your concern about the noise level on the high fan setting, and we’ll be sure to share that feedback with our product team. In the meantime, using one of the lower fan speeds may offer a quieter experience while still keeping the space comfortable.
Thank you again for your support. If you will need assistance in the future, feel free to contact us at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, we'll be happy to assist.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Works great
on July 8, 2025
Posted by: D1S1
[This review was collected as part of a promotion.] This AC works great. To be honest I’m freezing most of the time and need to turn it down. The eco setting works good so that it is not constantly running. Best purchase of the year for me. I just wish I had purchased it sooner as my old unit was working but not very cold and I had no idea I could get this cold from a new AC.
Written by a customer while visiting frigidaire.com
Customer Rating
5
It’s perfect
on July 9, 2025
Posted by: MoraOprah
[This review was collected as part of a promotion.] It’s not super loud. It’s a modern and sleek unit. I love the feature to have the remote on your phone. We can turn on the AC on a schedule or even turn it on when we’re not home so the place could cool down. It cools my living room, kitchen and hallways about 625 sq ft so we’re happy. We haven’t used it with a place full of guests yet. That would be the ultimate test to see if it keeps the place cool while entertaining more than six people. Also good for bedrooms because the light turns off.
Response from frigidaire.comBy Maria, Online Outreach Specialist, July 10, 2025
Thank you for sharing your experience! We're thrilled to hear that you’re enjoying the modern design, quiet operation, and convenient remote features of your AC. We hope it performs even better during your next gathering! If you have any questions or need assistance, please feel free to connect with us through Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 am to 8:00 pm EST. - Maria
Written by a customer while visiting frigidaire.com