Customer reviews from frigidaire.com
Frigidaire - 115V 14,000 BTU 700 Sq. Ft. Smart Window Air Conditioner with Remote - White
Average customer rating
4.8 out of 5
4.8
(235 Reviews)
Open Ratings Snapshot
Rating breakdown 235 reviews
5 Stars
199
4 Stars
31
3 Stars
4
2 Stars
0
1 Star
1
100%of customers recommend this product. 
(
17 out of 17
)
Best Buy Privacy Policy
Customer Reviews for Frigidaire - 115V 14,000 BTU 700 Sq. Ft. Smart Window Air Conditioner with Remote - White
Customer Rating
5 out of 5
5
Awesome Air Conditioner
on June 28, 2026
Posted by: Chuckconners1
[This review was collected as part of a promotion.] Central air conditioner broke down and part back ordered. Even if central air gets repaired still going to use this. Cools the room faster and has a remote and sleep mode. Used plastic and GreenGuard to insulate it. It is cheaper to run anyway.
Response from frigidaire.comBy Maria, Online Outreach Specialist, July 1, 2026
Thank you for taking the time to share your feedback. We are delighted to hear that your new air conditioner has been such a reliable solution during your central air conditioner repair.

It’s wonderful to know that it cools your room quickly and that you are enjoying convenient features like the remote control and Sleep Mode. We’re also pleased to hear that you found an effective way to maximize its efficiency and that it has been economical to operate. We strive to design appliances that deliver dependable comfort and energy-efficient performance, and we’re thrilled that your new air conditioner has exceeded your expectations.

Thank you for choosing Frigidaire. We truly appreciate your support and are happy to know that you are enjoying your new air conditioner. If you ever have any questions or need assistance, please connect with us via Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We are always happy to help. - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5 out of 5
5
Kept My Home Comfortable When My HVAC System Failed
on June 27, 2026
Posted by: Phelpsjl2009
[This review was collected as part of a promotion.] My home’s HVAC system recently broke down and needs to be completely replaced, so this Frigidaire window air conditioner has been a lifesaver. It has done an excellent job keeping my roughly 1,100-square-foot home comfortable while I wait for a new HVAC system. It cools quickly, maintains a consistent temperature, and has been reliable every day. The controls are easy to use, and the overall performance has exceeded my expectations. I’m very satisfied with this unit and would highly recommend it to anyone needing dependable cooling, whether as a primary source or a temporary solution during an HVAC replacement.
Response from frigidaire.comBy Reed, Online Outreach Specialist, June 30, 2026
Hi there, thank you for sharing your feedback! We're delighted to hear that your Frigidaire window air conditioner has been a reliable solution for keeping your home comfortable while your HVAC system is being replaced. It's great to know that you're finding it easy to use and that its cooling performance and consistency have exceeded your expectations.

We truly appreciate your recommendation and are glad the unit has been able to meet your needs during this time.

If you ever have any questions or need assistance, please connect with us via live chat at Frigidaire.com or by calling 1-800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. ET.

— Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5 out of 5
5
Amazing product
on June 23, 2026
Posted by: Bob 282
[This review was collected as part of a promotion.] I've had this window unit ac for close to a month now and I absolutely love it it is perfect
Response from frigidaire.comBy Maria, Online Outreach Specialist, June 26, 2026
Thank you for taking the time to share your feedback. We are delighted to hear that you have been enjoying your new window air conditioner and that it has been performing so well during your first month of use.

It’s wonderful to know that the unit has been the perfect fit for your needs. We strive to provide reliable cooling and dependable performance, and we’re thrilled to hear that your air conditioner has met your expectations.

Thank you for choosing Frigidaire. We truly appreciate your support and are happy to know that you are enjoying your purchase. If you ever have any questions or need assistance, please connect with us via Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We are always happy to help. - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5 out of 5
5
on June 23, 2026
Posted by: Airhawk
[This review was collected as part of a promotion.] Love it !
Tons of compliments from guest
Response from frigidaire.comBy Christian, Online Outreach Specialist, June 23, 2026
Dear Valued Customer,

Thank you for your wonderful review! We’re thrilled to hear that you love your appliance and that it has been receiving compliments from your guests.

We’re delighted that the design and performance have made such a positive impression. Thank you for choosing Frigidaire and for taking the time to share your experience with us.

We hope you continue to enjoy your appliance for many years to come! If you have any questions or need assistance in the future, please feel free to contact us through our live chat at Frigidaire.com or call our Customer Care Team at 1-800-374-4432. Representatives are available Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST and will be happy to assist you.

Warm regards,

Christian
Written by a customer while visiting frigidaire.com
Customer Rating
5 out of 5
5
Ac Unit
on June 22, 2026
Posted by: coolinva
[This review was collected as part of a promotion.] The WiFi window air conditioning unit works great, operates quieter than expected and cools beautifully!!
Response from frigidaire.comBy Maico, Online Outreach Specialist, June 25, 2026
Hello Coolinva, thank you for sharing your feedback! We’re happy to hear that your WiFi window air conditioning unit is working great and that you’re enjoying the quiet operation and excellent cooling performance.

It’s wonderful to know that the unit is providing the comfort you need while exceeding your expectations with its noise level. We appreciate you taking the time to share your experience and are glad to hear you’re satisfied with your purchase.

If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.

Thank you, and have a great rest of your day!

— Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5 out of 5
5
I love this AC!
on June 22, 2026
Posted by: Heather50
[This review was collected as part of a promotion.] This window air conditioner has been a wonderful purchase! It cools very well. I love that it comes with both a remote control and an app. I use the app to turn the unit on while I’m still at work so that the room will be cool by the time I arrive home.
Response from frigidaire.comBy Sam, Online Outreach Specialist, June 22, 2026
Hello Heather50!

Thank you for sharing your feedback on your Frigidaire 14,000 BTU Window Room Air Conditioner with Wi-Fi, model FHWW144TF1. We are delighted to hear that your unit has been a wonderful purchase and is cooling your space effectively. It’s great to know that you are enjoying the convenience of both the remote control and the Wi-Fi app, especially being able to pre-cool your room before arriving home. Thank you for choosing Frigidaire and for taking the time to share your experience. We truly appreciate your trust in our brand.

If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. Thank you again for choosing Frigidaire! ~Sam
Written by a customer while visiting frigidaire.com
Customer Rating
5 out of 5
5
Very good
on June 21, 2026
Posted by: Geegogreen
[This review was collected as part of a promotion.] I replaced my old air conditioner with this new one and it’s working perfectly fine my house is cool and I don’t need the fans on either
Response from frigidaire.comBy Maria, Online Outreach Specialist, June 22, 2026
Thank you for sharing your feedback! We’re delighted to hear that your new air conditioner is working perfectly and keeping your home comfortably cool.

It’s great to know that it’s performing so well that you no longer need to rely on fans. Providing reliable and efficient cooling is exactly what we aim for, and we’re glad your new unit is meeting your expectations.

Thank you for choosing Frigidaire. We appreciate your feedback and hope you continue to enjoy a cool and comfortable home. - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5 out of 5
5
Love my new Frigidaire air!
on June 18, 2026
Posted by: Helene14
[This review was collected as part of a promotion.] I love how it cools my whole downstair and it runs so quietly! We been using it on energy mode and it cools down amazingly and wuickly!
Response from frigidaire.comBy Patrick, Online Outreach Specialist, June 18, 2026
Hi Helene14!

Thank you for sharing your feedback with us. We are delighted to hear that your air conditioner is effectively cooling your downstairs space while operating quietly.

It’s also great to know that you are enjoying the benefits of energy mode and finding it both efficient and effective in quickly bringing your home to a comfortable temperature.

Thank you for choosing Frigidaire. If you ever need assistance in the future, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Written by a customer while visiting frigidaire.com
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