Customer reviews from frigidaire.com
Frigidaire - 115V 14,000 BTU 700 Sq. Ft. Smart Window Air Conditioner with Remote - White
Average customer rating
4.8
(235 Reviews)
Rating breakdown 235 reviews
5 Stars
199
4 Stars
31
3 Stars
4
2 Stars
0
1 Star
1
100%of customers recommend this product.
(
17 out of
17)
Customer Reviews for Frigidaire - 115V 14,000 BTU 700 Sq. Ft. Smart Window Air Conditioner with Remote - White
Customer Rating
5
on July 13, 2026
Posted by: Amelbi
[This review was collected as part of a promotion.] I love
Response from frigidaire.comBy Sam, Online Outreach Specialist, July 13, 2026
Hello Amelbi!
Thank you for taking the time to share your feedback about your Frigidaire 14,000 BTU Window Room Air Conditioner with Wi-Fi, model FHWW144TF1! We're thrilled to hear that you love your new air conditioner! Knowing that you're enjoying your appliance means a great deal to us. Thank you for choosing the Frigidaire brand and for placing your trust in us. We truly appreciate your support and hope your air conditioner continues to keep you comfortable for many seasons to come.
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. Welcome to the Frigidaire family!~Sam
Thank you for taking the time to share your feedback about your Frigidaire 14,000 BTU Window Room Air Conditioner with Wi-Fi, model FHWW144TF1! We're thrilled to hear that you love your new air conditioner! Knowing that you're enjoying your appliance means a great deal to us. Thank you for choosing the Frigidaire brand and for placing your trust in us. We truly appreciate your support and hope your air conditioner continues to keep you comfortable for many seasons to come.
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. Welcome to the Frigidaire family!~Sam
Written by a customer while visiting frigidaire.com
Customer Rating
4
Great
on July 12, 2026
Posted by: Butterfingers
[This review was collected as part of a promotion.] Blows hard and cold!
Response from frigidaire.comBy Maria, Online Outreach Specialist, July 14, 2026
Thank you for taking the time to share your wonderful feedback. We are delighted to hear that you are enjoying your new air conditioner.
It’s fantastic to know that it delivers strong airflow and excellent cooling performance. We strive to design appliances that provide dependable comfort, and we’re thrilled that your new air conditioner is meeting your expectations.
Thank you for choosing Frigidaire. We truly appreciate your support and are happy to know that you are enjoying your new air conditioner. If you ever have any questions or need assistance, please connect with us via Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We are always happy to help. - Maria
It’s fantastic to know that it delivers strong airflow and excellent cooling performance. We strive to design appliances that provide dependable comfort, and we’re thrilled that your new air conditioner is meeting your expectations.
Thank you for choosing Frigidaire. We truly appreciate your support and are happy to know that you are enjoying your new air conditioner. If you ever have any questions or need assistance, please connect with us via Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We are always happy to help. - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
AWESOME
on July 10, 2026
Posted by: Broc J
[This review was collected as part of a promotion.] Works quite well . Quiet and very user friendly such a great purchase
Response from frigidaire.comBy Angel, Online Outreach Specialists, July 13, 2026
Hi, Broc J! Thank you for sharing your wonderful feedback! We're so pleased to hear that your Frigidaire window air conditioner is working well, operating quietly, and is easy to use. It's great to know you feel it was such a great purchase. If you need further assistance, please feel free to contact us via Live Chat at frigidaire.com or call us at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST, and we'll be happy to provide any support you may need. -Angel
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love my new AC
on July 9, 2026
Posted by: KellyPPA
Installed unit on July 5th, 2026, right in the middle of a heat wave. So far I love it! it fits in my small window, and still had plenty of room to extend the side panels. It installed easy with help of a friend, cools quickly, isn't to loud with it on high and nice that it is wifi and there app is easy to use, however, I LOVE the fact that it is compatible with Alexa! I use Alexa to work my ac at all times. Love that I can just speak a command without having to go to the ac unit or grabbing the remote or my phone. I will never purchase an ac unit that is not compatible with Alexa. Regarding the AC unit, I love I can purchase a 14,000 BTU window ac that is 115V. Please don't ever get rid of that. I can't say enough on this Unit, but I has only used it now for 5 days now, without any issues. Crossing my fingers, that this one lasts as long as my last fridigidaire ac. I also have their stove, above stove micro wave and side by side refrigerator. The only down fall on this unit, is the temperature does not display, unless you hit a button on unit to make it light up. The other down fall, is when you turn unit on, it automatically goes to ECO mode. From what I understand, this is NOT a Fridigaire doing, I believe it is the Goverment dictating that all new AC units start and stay in ECO mode and you have to change the mode yourself after start up. I have to get used that requirement, but using Alexa, I just created a routine that when I say AC on, it sets my preferred settings, High, Cool and my preferred temp. That is all I do and so far, everything is working great!!!!!!!! As a note to Frigidaire, please keep making this AC. I do not live the ac units that have the inverter in them. I prefer this type of unit without an inverter. Keep up the good work Frigidaire, I love your products, as you can see I own, a few. I'm considering ordering another to keep up for a back up, but not sure how warranty would work, if I never had to install it until 5 years from now. I'm still thinking about it, but want to give this unit a bit more time to make sure, it's performance stays as it is right now. But if anyone is looking for a 14,000 BTU window AC, your won't be disappointed.
Response from frigidaire.comBy Maico, Online Outreach Specialist, July 13, 2026
Hello there, KellyPPA! Thank you for sharing such a detailed and enthusiastic review! We're thrilled to hear that your new Frigidaire air conditioner has been keeping you comfortable during the heat wave and that the installation went smoothly. It's wonderful to know you're enjoying the fast cooling performance, quiet operation, Wi-Fi connectivity, and especially the Alexa compatibility. We love hearing how you've customized an Alexa routine to automatically set your preferred cooling settings—that's a great way to make the most of your smart features!
We also appreciate your loyalty to the Frigidaire brand and are honored that you've chosen our appliances for your home, including your stove, over-the-range microwave, refrigerator, and now your air conditioner. Feedback like yours about the 14,000 BTU 115V design, the temperature display, and the default ECO mode is incredibly valuable, and we'll be sure to share your comments with our product team for future consideration.
Regarding your question about purchasing a backup unit, please note that warranty coverage begins on the original date of purchase, not the installation date. If you ever decide to purchase another unit and have questions about warranty coverage or registration, our Customer Support team will be happy to assist you.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thank you for choosing Frigidaire and for your continued trust in our products. Have a great rest of your day! - Maico
We also appreciate your loyalty to the Frigidaire brand and are honored that you've chosen our appliances for your home, including your stove, over-the-range microwave, refrigerator, and now your air conditioner. Feedback like yours about the 14,000 BTU 115V design, the temperature display, and the default ECO mode is incredibly valuable, and we'll be sure to share your comments with our product team for future consideration.
Regarding your question about purchasing a backup unit, please note that warranty coverage begins on the original date of purchase, not the installation date. If you ever decide to purchase another unit and have questions about warranty coverage or registration, our Customer Support team will be happy to assist you.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thank you for choosing Frigidaire and for your continued trust in our products. Have a great rest of your day! - Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
on July 9, 2026
Posted by: Cherylb444
[This review was collected as part of a promotion.] The air conditioner is perfect for our large-size classroom. The functions are easy to use.
We have not had any problems. The installers did a great job! Very pleased with the experience.
We have not had any problems. The installers did a great job! Very pleased with the experience.
Response from frigidaire.comBy Rox, Online Outreach Specialist, July 10, 2026
Hi, Cherylb444! Thank you for sharing your feedback on your Frigidaire air conditioner. We’re delighted to hear that it’s a perfect fit for your large classroom and that the controls are easy to use.
It’s wonderful to know the installation went smoothly and that the unit has been performing reliably. We truly appreciate you taking the time to share your experience and are thrilled that you’re so pleased with your purchase.
If you ever need assistance, please connect with us via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-944-9044, Monday–Friday, 8:30 a.m. to 8:00 p.m. EST—we’re here to help anytime.
-Rox.
It’s wonderful to know the installation went smoothly and that the unit has been performing reliably. We truly appreciate you taking the time to share your experience and are thrilled that you’re so pleased with your purchase.
If you ever need assistance, please connect with us via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-944-9044, Monday–Friday, 8:30 a.m. to 8:00 p.m. EST—we’re here to help anytime.
-Rox.
Written by a customer while visiting frigidaire.com
Customer Rating
5
A great a/c unit.
on July 7, 2026
Posted by: Kelly 36
[This review was collected as part of a promotion.] We bought this to replace our twenty + year old unit (also a Frigidaire),that we gave to our daughter.
This unit works great and is quieter than the last.
This unit works great and is quieter than the last.
Response from frigidaire.comBy Reed, Online Outreach Specialist, July 8, 2026
Hi there, thank you for sharing your feedback! We're thrilled to hear that you're enjoying your FHWW144TF1 air conditioner. It's wonderful to know that it has been a great replacement for your previous Frigidaire unit and that you're appreciating the quieter operation.
We appreciate your continued trust in Frigidaire and taking the time to share your experience.
If you ever have any questions or need assistance, please connect with us via live chat at Frigidaire.com or by calling 1-800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. ET. Our team will be happy to assist you.
— Reed
We appreciate your continued trust in Frigidaire and taking the time to share your experience.
If you ever have any questions or need assistance, please connect with us via live chat at Frigidaire.com or by calling 1-800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. ET. Our team will be happy to assist you.
— Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
A/C
on July 5, 2026
Posted by: Generic1976
[This review was collected as part of a promotion.] Its quite and even though it has less btu’s than my previous ac it cools far better. Easy to install !
Response from frigidaire.comBy Maria, Online Outreach Specialist, July 6, 2026
Thank you for taking the time to share your feedback. We are delighted to hear that you are enjoying your new air conditioner.
It’s wonderful to know that it operates quietly, cools even better than your previous unit despite having fewer BTUs, and was easy to install. We strive to design appliances that deliver efficient, reliable cooling with user-friendly installation, and we’re thrilled that your new air conditioner is exceeding your expectations.
Thank you for choosing Frigidaire. We truly appreciate your support and are happy to know that you are enjoying your new air conditioner. If you ever have any questions or need assistance, please connect with us via Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We are always happy to help. - Maria
It’s wonderful to know that it operates quietly, cools even better than your previous unit despite having fewer BTUs, and was easy to install. We strive to design appliances that deliver efficient, reliable cooling with user-friendly installation, and we’re thrilled that your new air conditioner is exceeding your expectations.
Thank you for choosing Frigidaire. We truly appreciate your support and are happy to know that you are enjoying your new air conditioner. If you ever have any questions or need assistance, please connect with us via Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We are always happy to help. - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
4
Good, but not great
on July 4, 2026
Posted by: Not overwhelmed but okay
[This review was collected as part of a promotion.] I have bought your 12 or 14k AC unit for the last 20 years and been totally amazed at how cool they were and how long they lasted. This one doesn't keep it near as cold and the econ runs constantly whereas the old type cut off regularly. Not sure how this will affect my electricity bill, we shall see. Its a good unit, just doesn't measure up to your usual standards...
Response from frigidaire.comBy Reed, Online Outreach Specialist, July 8, 2026
Hi there, thank you for sharing your feedback! We appreciate your loyalty to Frigidaire over the years and are glad to hear about your long history of positive experiences with our air conditioners. We're sorry to hear that your FHWW144TF1 has not performed to the same level as your previous units, particularly regarding cooling performance and the unit running continuously in Eco mode.
If you have any questions or need assistance, please connect with us via live chat at Frigidaire.com or by calling 1-800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. ET. Our team will be happy to review your concerns and assist you.
— Reed
If you have any questions or need assistance, please connect with us via live chat at Frigidaire.com or by calling 1-800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. ET. Our team will be happy to review your concerns and assist you.
— Reed
Written by a customer while visiting frigidaire.com