Customer reviews from frigidaire.com
Frigidaire - 115V 14,000 BTU 700 Sq. Ft. Smart Window Air Conditioner with Remote - White
Average customer rating
4.8
(215 Reviews)
Rating breakdown 215 reviews
5 Stars
180
4 Stars
31
3 Stars
3
2 Stars
0
1 Star
1
100%of customers recommend this product.
(
17 out of
17)
Customer Reviews for Frigidaire - 115V 14,000 BTU 700 Sq. Ft. Smart Window Air Conditioner with Remote - White
Customer Rating
5
on July 9, 2026
Posted by: Cherylb444
[This review was collected as part of a promotion.] The air conditioner is perfect for our large-size classroom. The functions are easy to use.
We have not had any problems. The installers did a great job! Very pleased with the experience.
We have not had any problems. The installers did a great job! Very pleased with the experience.
Response from frigidaire.comBy Rox, Online Outreach Specialist, July 10, 2026
Hi, Cherylb444! Thank you for sharing your feedback on your Frigidaire air conditioner. We’re delighted to hear that it’s a perfect fit for your large classroom and that the controls are easy to use.
It’s wonderful to know the installation went smoothly and that the unit has been performing reliably. We truly appreciate you taking the time to share your experience and are thrilled that you’re so pleased with your purchase.
If you ever need assistance, please connect with us via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-944-9044, Monday–Friday, 8:30 a.m. to 8:00 p.m. EST—we’re here to help anytime.
-Rox.
It’s wonderful to know the installation went smoothly and that the unit has been performing reliably. We truly appreciate you taking the time to share your experience and are thrilled that you’re so pleased with your purchase.
If you ever need assistance, please connect with us via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-944-9044, Monday–Friday, 8:30 a.m. to 8:00 p.m. EST—we’re here to help anytime.
-Rox.
Written by a customer while visiting frigidaire.com
Customer Rating
5
A great a/c unit.
on July 7, 2026
Posted by: Kelly 36
[This review was collected as part of a promotion.] We bought this to replace our twenty + year old unit (also a Frigidaire),that we gave to our daughter.
This unit works great and is quieter than the last.
This unit works great and is quieter than the last.
Response from frigidaire.comBy Reed, Online Outreach Specialist, July 8, 2026
Hi there, thank you for sharing your feedback! We're thrilled to hear that you're enjoying your FHWW144TF1 air conditioner. It's wonderful to know that it has been a great replacement for your previous Frigidaire unit and that you're appreciating the quieter operation.
We appreciate your continued trust in Frigidaire and taking the time to share your experience.
If you ever have any questions or need assistance, please connect with us via live chat at Frigidaire.com or by calling 1-800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. ET. Our team will be happy to assist you.
— Reed
We appreciate your continued trust in Frigidaire and taking the time to share your experience.
If you ever have any questions or need assistance, please connect with us via live chat at Frigidaire.com or by calling 1-800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. ET. Our team will be happy to assist you.
— Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
A/C
on July 5, 2026
Posted by: Generic1976
[This review was collected as part of a promotion.] Its quite and even though it has less btu’s than my previous ac it cools far better. Easy to install !
Response from frigidaire.comBy Maria, Online Outreach Specialist, July 6, 2026
Thank you for taking the time to share your feedback. We are delighted to hear that you are enjoying your new air conditioner.
It’s wonderful to know that it operates quietly, cools even better than your previous unit despite having fewer BTUs, and was easy to install. We strive to design appliances that deliver efficient, reliable cooling with user-friendly installation, and we’re thrilled that your new air conditioner is exceeding your expectations.
Thank you for choosing Frigidaire. We truly appreciate your support and are happy to know that you are enjoying your new air conditioner. If you ever have any questions or need assistance, please connect with us via Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We are always happy to help. - Maria
It’s wonderful to know that it operates quietly, cools even better than your previous unit despite having fewer BTUs, and was easy to install. We strive to design appliances that deliver efficient, reliable cooling with user-friendly installation, and we’re thrilled that your new air conditioner is exceeding your expectations.
Thank you for choosing Frigidaire. We truly appreciate your support and are happy to know that you are enjoying your new air conditioner. If you ever have any questions or need assistance, please connect with us via Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We are always happy to help. - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
4
Good, but not great
on July 4, 2026
Posted by: Not overwhelmed but okay
[This review was collected as part of a promotion.] I have bought your 12 or 14k AC unit for the last 20 years and been totally amazed at how cool they were and how long they lasted. This one doesn't keep it near as cold and the econ runs constantly whereas the old type cut off regularly. Not sure how this will affect my electricity bill, we shall see. Its a good unit, just doesn't measure up to your usual standards...
Response from frigidaire.comBy Reed, Online Outreach Specialist, July 8, 2026
Hi there, thank you for sharing your feedback! We appreciate your loyalty to Frigidaire over the years and are glad to hear about your long history of positive experiences with our air conditioners. We're sorry to hear that your FHWW144TF1 has not performed to the same level as your previous units, particularly regarding cooling performance and the unit running continuously in Eco mode.
If you have any questions or need assistance, please connect with us via live chat at Frigidaire.com or by calling 1-800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. ET. Our team will be happy to review your concerns and assist you.
— Reed
If you have any questions or need assistance, please connect with us via live chat at Frigidaire.com or by calling 1-800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. ET. Our team will be happy to review your concerns and assist you.
— Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
Awesome Air Conditioner
on June 28, 2026
Posted by: Chuckconners1
[This review was collected as part of a promotion.] Central air conditioner broke down and part back ordered. Even if central air gets repaired still going to use this. Cools the room faster and has a remote and sleep mode. Used plastic and GreenGuard to insulate it. It is cheaper to run anyway.
Response from frigidaire.comBy Maria, Online Outreach Specialist, July 1, 2026
Thank you for taking the time to share your feedback. We are delighted to hear that your new air conditioner has been such a reliable solution during your central air conditioner repair.
It’s wonderful to know that it cools your room quickly and that you are enjoying convenient features like the remote control and Sleep Mode. We’re also pleased to hear that you found an effective way to maximize its efficiency and that it has been economical to operate. We strive to design appliances that deliver dependable comfort and energy-efficient performance, and we’re thrilled that your new air conditioner has exceeded your expectations.
Thank you for choosing Frigidaire. We truly appreciate your support and are happy to know that you are enjoying your new air conditioner. If you ever have any questions or need assistance, please connect with us via Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We are always happy to help. - Maria
It’s wonderful to know that it cools your room quickly and that you are enjoying convenient features like the remote control and Sleep Mode. We’re also pleased to hear that you found an effective way to maximize its efficiency and that it has been economical to operate. We strive to design appliances that deliver dependable comfort and energy-efficient performance, and we’re thrilled that your new air conditioner has exceeded your expectations.
Thank you for choosing Frigidaire. We truly appreciate your support and are happy to know that you are enjoying your new air conditioner. If you ever have any questions or need assistance, please connect with us via Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We are always happy to help. - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
Kept My Home Comfortable When My HVAC System Failed
on June 27, 2026
Posted by: Phelpsjl2009
[This review was collected as part of a promotion.] My home’s HVAC system recently broke down and needs to be completely replaced, so this Frigidaire window air conditioner has been a lifesaver. It has done an excellent job keeping my roughly 1,100-square-foot home comfortable while I wait for a new HVAC system. It cools quickly, maintains a consistent temperature, and has been reliable every day. The controls are easy to use, and the overall performance has exceeded my expectations. I’m very satisfied with this unit and would highly recommend it to anyone needing dependable cooling, whether as a primary source or a temporary solution during an HVAC replacement.
Response from frigidaire.comBy Reed, Online Outreach Specialist, June 30, 2026
Hi there, thank you for sharing your feedback! We're delighted to hear that your Frigidaire window air conditioner has been a reliable solution for keeping your home comfortable while your HVAC system is being replaced. It's great to know that you're finding it easy to use and that its cooling performance and consistency have exceeded your expectations.
We truly appreciate your recommendation and are glad the unit has been able to meet your needs during this time.
If you ever have any questions or need assistance, please connect with us via live chat at Frigidaire.com or by calling 1-800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. ET.
— Reed
We truly appreciate your recommendation and are glad the unit has been able to meet your needs during this time.
If you ever have any questions or need assistance, please connect with us via live chat at Frigidaire.com or by calling 1-800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. ET.
— Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
Amazing product
on June 23, 2026
Posted by: Bob 282
[This review was collected as part of a promotion.] I've had this window unit ac for close to a month now and I absolutely love it it is perfect
Response from frigidaire.comBy Maria, Online Outreach Specialist, June 26, 2026
Thank you for taking the time to share your feedback. We are delighted to hear that you have been enjoying your new window air conditioner and that it has been performing so well during your first month of use.
It’s wonderful to know that the unit has been the perfect fit for your needs. We strive to provide reliable cooling and dependable performance, and we’re thrilled to hear that your air conditioner has met your expectations.
Thank you for choosing Frigidaire. We truly appreciate your support and are happy to know that you are enjoying your purchase. If you ever have any questions or need assistance, please connect with us via Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We are always happy to help. - Maria
It’s wonderful to know that the unit has been the perfect fit for your needs. We strive to provide reliable cooling and dependable performance, and we’re thrilled to hear that your air conditioner has met your expectations.
Thank you for choosing Frigidaire. We truly appreciate your support and are happy to know that you are enjoying your purchase. If you ever have any questions or need assistance, please connect with us via Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We are always happy to help. - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
on June 23, 2026
Posted by: Airhawk
[This review was collected as part of a promotion.] Love it !
Tons of compliments from guest
Tons of compliments from guest
Response from frigidaire.comBy Christian, Online Outreach Specialist, June 23, 2026
Dear Valued Customer,
Thank you for your wonderful review! We’re thrilled to hear that you love your appliance and that it has been receiving compliments from your guests.
We’re delighted that the design and performance have made such a positive impression. Thank you for choosing Frigidaire and for taking the time to share your experience with us.
We hope you continue to enjoy your appliance for many years to come! If you have any questions or need assistance in the future, please feel free to contact us through our live chat at Frigidaire.com or call our Customer Care Team at 1-800-374-4432. Representatives are available Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST and will be happy to assist you.
Warm regards,
Christian
Thank you for your wonderful review! We’re thrilled to hear that you love your appliance and that it has been receiving compliments from your guests.
We’re delighted that the design and performance have made such a positive impression. Thank you for choosing Frigidaire and for taking the time to share your experience with us.
We hope you continue to enjoy your appliance for many years to come! If you have any questions or need assistance in the future, please feel free to contact us through our live chat at Frigidaire.com or call our Customer Care Team at 1-800-374-4432. Representatives are available Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST and will be happy to assist you.
Warm regards,
Christian
Written by a customer while visiting frigidaire.com