Customer reviews from frigidaire.com
Frigidaire - 115V 14,000 BTU 700 Sq. Ft. Smart Window Air Conditioner with Remote - White
Average customer rating
4.8
(235 Reviews)
Rating breakdown 235 reviews
5 Stars
199
4 Stars
31
3 Stars
4
2 Stars
0
1 Star
1
100%of customers recommend this product.
(
17 out of
17)
Customer Reviews for Frigidaire - 115V 14,000 BTU 700 Sq. Ft. Smart Window Air Conditioner with Remote - White
Customer Rating
5
Frigidaire 14K BTU rocks l!!
on August 3, 2026
Posted by: Jeffc61485
[This review was collected as part of a promotion.] I have bought other window air conditioners and all were a flopped. Either they start making noise or not cool enough. This Frigidaire 14K window ac was a easy setup on my cellphone, cools down the entire apart, (2 bedroom) and blows enough cold air that my wife wears a light sweater (almost the lowest setting). I would buy another if needed.
Response from frigidaire.comBy Chris, Online Outreach Specialist, August 3, 2026
Dear Valued Customer,
Thank you for sharing your detailed feedback! We’re thrilled to hear that your Frigidaire 14K window air conditioner has exceeded your expectations and is providing the cooling performance you were looking for. It’s great to know that the easy setup, quiet operation, and powerful cooling have made such a positive difference in your home.
We appreciate your trust and are happy to hear that your air conditioner is keeping your space comfortable. Thank you for choosing us, and we hope you continue to enjoy your appliance for years to come!
If you have any additional questions or concerns in the future, please don’t hesitate to reach out. You can connect with us through Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We will be happy to assist you.
Best regards,
Chris
Thank you for sharing your detailed feedback! We’re thrilled to hear that your Frigidaire 14K window air conditioner has exceeded your expectations and is providing the cooling performance you were looking for. It’s great to know that the easy setup, quiet operation, and powerful cooling have made such a positive difference in your home.
We appreciate your trust and are happy to hear that your air conditioner is keeping your space comfortable. Thank you for choosing us, and we hope you continue to enjoy your appliance for years to come!
If you have any additional questions or concerns in the future, please don’t hesitate to reach out. You can connect with us through Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We will be happy to assist you.
Best regards,
Chris
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great AC
on August 2, 2026
Posted by: ALB07
[This review was collected as part of a promotion.] This is our second Frigidaire AC - first is still going strong 6 years later. We upgraded from 10,000BTU to 14,000BTU. Same size, quiet & very efficient. Highly recommend this unit.
Response from frigidaire.comBy Maria, Online Outreach Specialist, August 3, 2026
Thank you for taking the time to share your wonderful feedback! We’re thrilled to hear that you’re enjoying your new air conditioner and that it’s living up to your expectations. It’s especially rewarding to know that your first Frigidaire AC has been going strong for six years and that you chose Frigidaire again for your upgrade.
We’re glad to hear that the 14,000 BTU model is providing the same quiet, efficient performance while delivering the extra cooling power you were looking for. Your continued trust in Frigidaire and your recommendation mean a great deal to us.
Thank you again for choosing Frigidaire and for sharing your experience! We hope your new air conditioner continues to keep you comfortable for many years to come. - Maria
We’re glad to hear that the 14,000 BTU model is providing the same quiet, efficient performance while delivering the extra cooling power you were looking for. Your continued trust in Frigidaire and your recommendation mean a great deal to us.
Thank you again for choosing Frigidaire and for sharing your experience! We hope your new air conditioner continues to keep you comfortable for many years to come. - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
Excellent product
on August 2, 2026
Posted by: Laura Rae
[This review was collected as part of a promotion.] Easy to install and easy to use. I'm using in a much bigger space than it is meant for, yet it keeps my home cool and comfortable. Love it.
Response from frigidaire.comBy Maria, Online Outreach Specialist, August 3, 2026
Thank you for taking the time to share your wonderful feedback! We’re thrilled to hear that your new air conditioner was easy to install, simple to use, and is keeping your home cool and comfortable—even in a larger space than it was designed for. It’s great to know that it has exceeded your expectations.
We truly appreciate your kind words and are grateful that you chose Frigidaire. We hope your air conditioner continues to provide reliable, efficient cooling and comfort for many years to come.
Thank you again for choosing Frigidaire and for sharing your experience! - Maria
We truly appreciate your kind words and are grateful that you chose Frigidaire. We hope your air conditioner continues to provide reliable, efficient cooling and comfort for many years to come.
Thank you again for choosing Frigidaire and for sharing your experience! - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
I’m cool now
on July 26, 2026
Posted by: Mad no more
[This review was collected as part of a promotion.] This Frigidaire air conditioner has worked better than the one that was there. It is so nice to come into the house and feel the cool air.
Response from frigidaire.comBy Maria, Online Outreach Specialist, July 28, 2026
Thank you for taking the time to share your wonderful feedback. We are delighted to hear that your new air conditioner is performing even better than your previous unit. It’s fantastic to know that you can come home to a cool, comfortable house and enjoy the difference it has made.
We strive to design appliances that provide reliable, efficient cooling and lasting comfort, and we’re thrilled that your new air conditioner is exceeding your expectations. It’s rewarding to know that it is helping keep your home comfortable, especially during warmer weather.
Thank you for choosing Frigidaire. We truly appreciate your support and are happy to know that you are enjoying your new air conditioner. If you have any questions or need further assistance, please connect with us through Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We are always happy to help. - Maria
We strive to design appliances that provide reliable, efficient cooling and lasting comfort, and we’re thrilled that your new air conditioner is exceeding your expectations. It’s rewarding to know that it is helping keep your home comfortable, especially during warmer weather.
Thank you for choosing Frigidaire. We truly appreciate your support and are happy to know that you are enjoying your new air conditioner. If you have any questions or need further assistance, please connect with us through Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We are always happy to help. - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
on July 22, 2026
Posted by: Gus and me
[This review was collected as part of a promotion.] The first day we had this air conditioner was during a heatwave. Our downstairs felt like a freezer! 🥶 It works well.
Response from frigidaire.comBy Maico, Online Outreach Specialist, July 24, 2026
Hi Gus and me, thank you for sharing your feedback! We’re thrilled to hear that your Frigidaire air conditioner helped keep your home comfortable during a heatwave. It’s great to know that it provided the cooling performance you needed and made such a noticeable difference in your downstairs space.
We appreciate you choosing Frigidaire and are happy to hear that your air conditioner is working well for you. We hope it continues to keep your home cool and comfortable throughout the seasons!
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day! - Maico
We appreciate you choosing Frigidaire and are happy to hear that your air conditioner is working well for you. We hope it continues to keep your home cool and comfortable throughout the seasons!
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day! - Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
Finally Frigid
on July 22, 2026
Posted by: Bigtanker
[This review was collected as part of a promotion.] After suffering so many years without air conditioning, those days are now in the past. Although northern Michigan is not excessively hot for extended periods, the end of July and first couple weeks of August can be uncomfortably warm.
A friend recommended a Frigidaire window unit and we could not be happier. The unit was easy to install and quickly cools our space of 700 sq. ft.. I was hesitant to connect to the wi fi but after installing the app, I find it may be one of my favorite features. I use it to monitor and set temperature from long distances all from pushing a button on my mobile phone.
I highly recommend Frigidaire because it didn’t break the bank and works just as described.
A friend recommended a Frigidaire window unit and we could not be happier. The unit was easy to install and quickly cools our space of 700 sq. ft.. I was hesitant to connect to the wi fi but after installing the app, I find it may be one of my favorite features. I use it to monitor and set temperature from long distances all from pushing a button on my mobile phone.
I highly recommend Frigidaire because it didn’t break the bank and works just as described.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, July 27, 2026
Hi there. Thank you for sharing your wonderful experience! We're thrilled to hear that your Frigidaire window air conditioner is helping keep your home comfortable and that the installation was easy. It's great to know you're enjoying the convenience of the Wi-Fi features and being able to control and monitor your unit right from your phone. We appreciate your recommendation and are glad your Frigidaire air conditioner is delivering the performance and value you expected. Thank you for choosing Frigidaire, and we hope it continues to keep your space cool and comfortable for years to come!
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
Buy it
on July 20, 2026
Posted by: LadiieBella
[This review was collected as part of a promotion.] I have no regrets buying this air conditioner.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, July 22, 2026
Hi there. Thank you for your feedback! We’re happy to hear you have no regrets with your Frigidaire air conditioner purchase. We appreciate you choosing Frigidaire and hope you continue to enjoy reliable comfort from your appliance for years to come!
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
on July 19, 2026
Posted by: Benny4212
[This review was collected as part of a promotion.] So far it works good .Quiet running ,seems to cool down well
Response from frigidaire.comBy Maria, Online Outreach Specialist, July 21, 2026
Thank you for taking the time to share your feedback! We’re delighted to hear that your new air conditioner is performing well so far. It’s wonderful to know that you’re enjoying its quiet operation and that it cools your space effectively, providing the comfort you were looking for.
We truly appreciate you choosing this air conditioner and are pleased that it is meeting your expectations. We hope it continues to deliver reliable, efficient cooling and dependable performance for many years to come.
If you need any further assistance, please feel free to reach out to us through Live Chat at Frigidaire.com. You may also call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST, and our team will be happy to assist you. Thank you again for choosing your new air conditioner and for sharing your experience! - Maria
We truly appreciate you choosing this air conditioner and are pleased that it is meeting your expectations. We hope it continues to deliver reliable, efficient cooling and dependable performance for many years to come.
If you need any further assistance, please feel free to reach out to us through Live Chat at Frigidaire.com. You may also call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST, and our team will be happy to assist you. Thank you again for choosing your new air conditioner and for sharing your experience! - Maria
Written by a customer while visiting frigidaire.com