Customer reviews from frigidaire.com
Frigidaire - 115V 14,000 BTU 700 Sq. Ft. Smart Window Air Conditioner with Remote - White
Average customer rating
4.8
(235 Reviews)
Rating breakdown 235 reviews
5 Stars
199
4 Stars
31
3 Stars
4
2 Stars
0
1 Star
1
100%of customers recommend this product.
(
17 out of
17)
Customer Reviews for Frigidaire - 115V 14,000 BTU 700 Sq. Ft. Smart Window Air Conditioner with Remote - White
Customer Rating
5
Cool!
on August 17, 2026
Posted by: Tucshygirl
[This review was collected as part of a promotion.] This 14,000 BTU window air conditioner beats the other window unit I have (by another brand). It is much cooler and cools more of my space. My open space Arizona home is 576-SF (4,608-CF) and this air conditioner makes my home comfortable even when it's 105 outdoors. Thank you!
Response from frigidaire.comBy Reed, Online Outreach Specialist, August 19, 2026
Hi Tucshygirl, thank you for taking the time to share your wonderful feedback! We're delighted to hear that your Frigidaire 14,000 BTU Window Air Conditioner is keeping your 576-square-foot open space comfortable, even during very hot outdoor temperatures.
It's great to know that you find the unit cooler and more effective than your previous air conditioner and that it's providing the cooling performance you were looking for. Thank you for choosing Frigidaire, and we hope you continue to enjoy a comfortable home for years to come.
If you ever have any questions or need assistance with your air conditioner, please connect with us through live chat at Frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 AM–8:00 PM ET. We're always happy to help. — Reed
It's great to know that you find the unit cooler and more effective than your previous air conditioner and that it's providing the cooling performance you were looking for. Thank you for choosing Frigidaire, and we hope you continue to enjoy a comfortable home for years to come.
If you ever have any questions or need assistance with your air conditioner, please connect with us through live chat at Frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 AM–8:00 PM ET. We're always happy to help. — Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great AC
on August 15, 2026
Posted by: Sp3cial needs mom
[This review was collected as part of a promotion.] Great AC. It's awesome that it connects to wifi and can be controlled with your phone
Response from frigidaire.comBy Maria, Online Outreach Specialist, August 17, 2026
Thank you for taking the time to share your wonderful feedback! We’re thrilled to hear that you’re enjoying your new air conditioner and finding the Wi-Fi connectivity especially convenient.
It’s great to know that being able to control the unit from your phone adds flexibility and ease to your experience. We truly appreciate you choosing this appliance and hope it continues to keep your space comfortable for many years to come.
If you have any questions or need assistance with your air conditioner or Wi-Fi features, please contact us by phone at 1-800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST, or via Live Chat at Frigidaire.com.
Thank you again for sharing your experience! - Maria
It’s great to know that being able to control the unit from your phone adds flexibility and ease to your experience. We truly appreciate you choosing this appliance and hope it continues to keep your space comfortable for many years to come.
If you have any questions or need assistance with your air conditioner or Wi-Fi features, please contact us by phone at 1-800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST, or via Live Chat at Frigidaire.com.
Thank you again for sharing your experience! - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
Very impressed
on August 12, 2026
Posted by: Mz thang
[This review was collected as part of a promotion.] It definitely cools of my 2 bedroom flat. I love to be able to press a button on my phone app and turn it on just as im leaving work. It ver heavy and sturdy. I glad I made this purchase
Response from frigidaire.comBy Ruth, Online Outreach Specialist, August 13, 2026
Hi there. Thank you for sharing your experience! We’re thrilled to hear that your Frigidaire air conditioner is keeping your two-bedroom flat cool and that you’re enjoying the convenience of controlling it right from your phone. It’s great to know you’re happy with its sturdy design and your purchase overall. We appreciate you choosing Frigidaire!
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
Air conditioner works great!
on August 11, 2026
Posted by: Spendndamoney
[This review was collected as part of a promotion.] Purchased an LG a/c unit for my mother. The unit was not built correctly. The holes were not aligned to assemble it properly. Sent it back and purchased the Frigidaire unit. It cools fantastic and is quiet. Her only complaint is the digital display does not light up until a button is pushed. It functions great. Would recommend to family and friends.
Response from frigidaire.comBy Chris, Online Outreach Specialist, August 11, 2026
Hi there, our valued customer,
Thank you for sharing your experience and for choosing Frigidaire! We’re delighted to hear that the unit is cooling effectively, operating quietly, and meeting your mother’s needs. We also appreciate your feedback about the digital display and understand how that could be an inconvenience. We’ll be sure to pass your comments along to our product team. Most of all, we’re grateful for your recommendation to family and friends and hope your mother continues to enjoy the comfort of her new A/C unit!
Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best regards,
Chris
Thank you for sharing your experience and for choosing Frigidaire! We’re delighted to hear that the unit is cooling effectively, operating quietly, and meeting your mother’s needs. We also appreciate your feedback about the digital display and understand how that could be an inconvenience. We’ll be sure to pass your comments along to our product team. Most of all, we’re grateful for your recommendation to family and friends and hope your mother continues to enjoy the comfort of her new A/C unit!
Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best regards,
Chris
Written by a customer while visiting frigidaire.com
Customer Rating
5
So far so good!
on August 7, 2026
Posted by: Melissia4
[This review was collected as part of a promotion.] I love the smaller design and it cools the room down very quickly.
Response from frigidaire.comBy Reed, Online Outreach Specialist, August 10, 2026
Hi Melissia4, thank you for taking the time to share your wonderful feedback! We're delighted to hear that you're enjoying your Frigidaire Window Air Conditioner and that you appreciate its compact design and fast cooling performance. We're glad it's helping keep your room comfortable.
Thank you for choosing Frigidaire, and we hope you continue to enjoy your air conditioner for years to come. If you ever have any questions or need assistance with your appliance, please connect with us through live chat at Frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 AM–8:00 PM ET. We're always happy to help. — Reed
Thank you for choosing Frigidaire, and we hope you continue to enjoy your air conditioner for years to come. If you ever have any questions or need assistance with your appliance, please connect with us through live chat at Frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 AM–8:00 PM ET. We're always happy to help. — Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
on August 6, 2026
Posted by: Sam8966
[This review was collected as part of a promotion.] It powerful and cools tthe room fast.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, August 10, 2026
Hi there. Thank you for the great feedback! We’re glad to hear your Frigidaire air conditioner is powerful and cools your room quickly. We appreciate you choosing Frigidaire and hope it continues to keep you comfortable!
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
on August 5, 2026
Posted by: Tldub41
[This review was collected as part of a promotion.] I bought this 14000 to replace an old 15000 model. I was worried the new one would not cool as well since it had 1000 less BYUs. Boy was I wrong. This bad boy blew the old one out of the water. This new unit is much smaller and lighter than the old one and cools my house way better!
Response from frigidaire.comBy Chris, Online Outreach Specialist, August 5, 2026
Hi there, Valued Customer,
Thank you for sharing your excellent experience! We're thrilled to hear that your new unit has exceeded your expectations and is providing better cooling performance than your previous model. We know upgrading to a new product can come with questions, and we're glad to hear the improved efficiency, compact design, and performance have made such a positive difference for your home. Thank you for choosing our brand and for your valuable feedback—we appreciate your support!
If you have any questions or need further assistance, please don't hesitate to contact us through Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. Our team will be happy to assist you.
Best regards,
Chris
Thank you for sharing your excellent experience! We're thrilled to hear that your new unit has exceeded your expectations and is providing better cooling performance than your previous model. We know upgrading to a new product can come with questions, and we're glad to hear the improved efficiency, compact design, and performance have made such a positive difference for your home. Thank you for choosing our brand and for your valuable feedback—we appreciate your support!
If you have any questions or need further assistance, please don't hesitate to contact us through Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. Our team will be happy to assist you.
Best regards,
Chris
Written by a customer while visiting frigidaire.com
Customer Rating
4
Works great
on August 5, 2026
Posted by: KateB 123
[This review was collected as part of a promotion.] I’m happy with this. It cools quickly and efficiently. The only downside is that it makes the room very humid. I live in a semi-arid climate and when I walk inside it’s so damp!
Response from frigidaire.comBy Chris, Online Outreach Specialist, August 5, 2026
Hi there, Valued Customer,
Thank you for sharing your feedback! We're glad to hear that your air conditioner is cooling your space quickly and efficiently. We appreciate you bringing your humidity concern to our attention. Depending on the room size, settings, installation, and operating conditions, humidity levels can vary, and we recommend checking that the unit is properly sized for the space and using the appropriate cooling mode settings for optimal comfort.
We value your feedback and will continue working to improve our products and customer experience. Thank you for choosing our brand!
If you have any questions or need further assistance, please don't hesitate to contact us through Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. Our team will be happy to assist you.
Best regards,
Chris
Thank you for sharing your feedback! We're glad to hear that your air conditioner is cooling your space quickly and efficiently. We appreciate you bringing your humidity concern to our attention. Depending on the room size, settings, installation, and operating conditions, humidity levels can vary, and we recommend checking that the unit is properly sized for the space and using the appropriate cooling mode settings for optimal comfort.
We value your feedback and will continue working to improve our products and customer experience. Thank you for choosing our brand!
If you have any questions or need further assistance, please don't hesitate to contact us through Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. Our team will be happy to assist you.
Best regards,
Chris
Written by a customer while visiting frigidaire.com