Customer reviews from frigidaire.com
Frigidaire - 115V 14,000 BTU 700 Sq. Ft. Smart Window Air Conditioner with Remote - White
Average customer rating
4.8 out of 5
4.8
(235 Reviews)
Open Ratings Snapshot
Rating breakdown 235 reviews
5 Stars
199
4 Stars
31
3 Stars
4
2 Stars
0
1 Star
1
100%of customers recommend this product. 
(
17 out of 17
)
Best Buy Privacy Policy
Customer Reviews for Frigidaire - 115V 14,000 BTU 700 Sq. Ft. Smart Window Air Conditioner with Remote - White
Customer Rating
5 out of 5
5
Room AC
on June 22, 2025
Posted by: Cooling down
[This review was collected as part of a promotion.] Fits great into our window. Not loud and cools our 3 rooms
Written by a customer while visiting frigidaire.com
Customer Rating
5 out of 5
5
The BEST window unit AC I have EVER used!
on June 20, 2025
Posted by: rockyridgefarm
from Jacksonville
[This review was collected as part of a promotion.] The Frigidaire 14,000 BTU Window Room Air Conditioner with Wi-Fi is nothing short of AMAZING! I use it daily to cool my bedroom and office, and it keeps the room feeling perfect on hot summer days! It also features a dry air mode, which helps dehumidify the room as well. Which is GREAT since it seems to NEVER stop raining this year in the South! I ABSOLUTELY LOVE the Wi-Fi feature of the Frigidaire Window Unit Air Conditioner because I set it on schedules to cool the room when I am close to home and turn it off from my phone if I forget it when I leave! It is the ABSOLUTE BEST!
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
4 out of 5
4
Frigidaire Review
on June 20, 2025
Posted by: Ribeye60
[This review was collected as part of a promotion.] It’s overall a good quality air conditioner. It’s small, but powerful. I typically like to buy Frigidaire products because of their durability. The only issue I have with this ac is that it can be very noisy, especially when the fan is on high.
Response from frigidaire.comBy Jessica, Online Outreach Specialist, June 20, 2025
We’re glad to hear you’re happy with the overall quality and performance of your air conditioner, and that it’s powerful enough to meet your needs despite its compact size. We’re also truly grateful for your continued trust in Frigidaire products — durability is something we take pride in.

We do understand your concern about the noise level on the high fan setting, and we’ll be sure to share that feedback with our product team. In the meantime, using one of the lower fan speeds may offer a quieter experience while still keeping the space comfortable.

Thank you again for your support. If you will need assistance in the future, feel free to contact us at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, we'll be happy to assist.
Written by a customer while visiting frigidaire.com
Customer Rating
5 out of 5
5
Exceptional AC units.
on June 17, 2025
Posted by: Wolfcave
[This review was collected as part of a promotion.] Quiet, efficient and better than I could ever imagine. I’m super happy with this!
Response from frigidaire.comBy Maria, Online Outreach Specialist, June 18, 2025
Thank you so much for your wonderful feedback! We're delighted to hear you're enjoying your air conditioner and that it’s exceeding your expectations. If you ever need further assistance or have any questions, please feel free to contact us. You can connect with our support team via Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday from 8:30 am to 8:00 pm EST. We're here to help and appreciate your trust in our products! - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5 out of 5
5
Cools the room quick!
on June 16, 2025
Posted by: Psherman
from Henderson
[This review was collected as part of a promotion.] FHWW144TF1 14,000 BTU FRIGIDAIRE window air conditioner. To place in window was a 2 person job, it was fairly heavy but it was easy to install. It comes with an easy to use remote but you can also control with app. I like they added a timer and a sleep button, it’s very handy. It also has moveable vents , so you can turn for your needs. They also included an Eco, Cool, and Fan Only feature. The included sliding covers for each side of unit were easy to connect to air conditioner and window. I was pleased to see it was very easy to clean the filter. They added an attached pull on the left side, you just pull and the front panel comes down. This window unit is easy to use, easy to care for, and I would recommend to anyone that needs a dependable quality air conditioner.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5 out of 5
5
Lovely AC
on June 11, 2025
Posted by: Freshy033
from Johnston
[This review was collected as part of a promotion.] I love this AC and how quickly it cools down living room. We knocked down a wall and switched to open concept and this thing cools the whole area like we have central air.. On top of that I can connect to it from my phone via WiFi which really does make it operate like central air. It's also not loud and has great smart and energy efficient features. Installation was a breeze as the AC is not to heavy.
I would recommend this to a friend!
Response from The InsidersBy Reed, Online Outreach Specialist, June 13, 2025
Thank you so much for sharing your experience! We're thrilled to hear how well your AC is performing, especially in your newly opened-up space — it’s great to know it’s delivering that central air feel with the added convenience of WiFi control. We're also glad the installation went smoothly and that you're enjoying the quiet, energy-efficient features. If you ever need assistance, feel free to connect with us via live chat at Frigidaire.com or by phone at 1-800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
- Reed
Written by a customer while visiting The Insiders
Customer Rating
5 out of 5
5
Large performance, small size
on June 10, 2025
Posted by: tamm1969
from White Cloud
[This review was collected as part of a promotion.] This was one of the easiest air conditioner to install. This is mainly due to its smaller size which makes it much more manageable to carry and maneuver into position. Most air conditioners having that many btus are very heavy and awkward. It performs just as well if not better than those larger ones as well. It is also beneficial that this model is wifi enabled. Having cats, it is nice to be able to turn the air conditioner on while we are gone for a few days, regardless where we are. Connecting the air conditioner to our home wifi was seemless and headache free. The app and operation is simple and functional. I have not used the sleep mode yet. I like how I can adjust the air flow, not only up and down but straight one way and sideways on the other side. It also has a great air filter.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5 out of 5
5
Cools My Small Home
on June 10, 2025
Posted by: LilJuliper
This window AC is keeping my little house cooled down during these record-breaking hot days we are now having due to climate change. It's a little louder than I wish it was, but its main purpose is to cool the space, and, so far, it's doing that well.
Written by a customer while visiting frigidaire.com
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