Customer reviews from frigidaire.com
Frigidaire - 115V 14,000 BTU 700 Sq. Ft. Smart Window Air Conditioner with Remote - White
Average customer rating
4.8 out of 5
4.8
(235 Reviews)
Open Ratings Snapshot
Rating breakdown 235 reviews
5 Stars
199
4 Stars
31
3 Stars
4
2 Stars
0
1 Star
1
100%of customers recommend this product. 
(
17 out of 17
)
Best Buy Privacy Policy
Customer Reviews for Frigidaire - 115V 14,000 BTU 700 Sq. Ft. Smart Window Air Conditioner with Remote - White
Customer Rating
5 out of 5
5
Keeps it cool
on June 30, 2025
Posted by: Gnorman716
[This review was collected as part of a promotion.] I'm using this unit (14300btu) to cool my insulated attic. It's replacing a GE (12000btu) that died after 2 years. That ge replaced a midea (12000btu) that only lasted 2 years. This new Frigidaire is doing exactly what it's supposed to. The real test will be off it lasts longer than 2 summers
Response from frigidaire.comBy Maria, Online Outreach Specialist, July 1, 2025
Thank you for sharing your experience with your air conditioner. We're glad to hear that it is performing as expected and meeting your cooling needs. We understand how important reliable performance is, especially in your attic space.

If you encounter any issues or have further questions in the future, please don't hesitate to reach out. You can connect with us through Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 am to 8:00 pm EST. We're here to support you and ensure your unit continues to operate effectively. Thank you for choosing Frigidaire, and we appreciate your feedback. - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5 out of 5
5
Very powerful!
on June 29, 2025
Posted by: MaggieXu
[This review was collected as part of a promotion.] I installed it in a room on top of my garage. Very powerful. Keep room cool and worry free. The app is easy to use and convenient. I can control and monitor the room temperature remotely.
Response from frigidaire.comBy Reed, Online Outreach Specialist, July 1, 2025
Thank you for sharing your experience! We're glad to hear your unit is keeping the room cool and that the app is making things even more convenient for you. If you ever need support or have questions, feel free to reach out via live chat at Frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 a.m. to 8:00 p.m. EST.
- Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5 out of 5
5
on June 28, 2025
Posted by: Pac24
[This review was collected as part of a promotion.] Easy installation. Easy to operate. Cools off all the rooms that I needed.
Written by a customer while visiting frigidaire.com
Customer Rating
5 out of 5
5
Window ac unit
on June 28, 2025
Posted by: Old Folks but young
[This review was collected as part of a promotion.] The ac unit is doing the job plus in this heat wave and maintains the temp in the room.
Response from frigidaire.comBy Maria, Online Outreach Specialist, June 30, 2025
Thank you for your feedback! We’re so glad to hear your AC unit is keeping up during the heat wave and helping maintain a comfortable temperature. If you ever need assistance, please don’t hesitate to reach out via Live Chat at Frigidaire.com or by calling 1-800-374-4432, Monday–Friday from 8:30 a.m. to 8:00 p.m. EST. – Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5 out of 5
5
Great AC
on June 27, 2025
Posted by: Star2019
from Johnston
[This review was collected as part of a promotion.] I love this AC and how quickly it cools down our living room. We knocked down a wall and switched to open concept and this thing cools the whole area like we have central air.. On top of that I can connect to it from my phone via WiFi which really does make it operate like central air. It's also not loud and has great smart and energy efficient features. Installation was a breeze as the AC is not to heavy.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
4 out of 5
4
Good unit
on June 26, 2025
Posted by: Avor123
[This review was collected as part of a promotion.] Cools and dries a larger than recommended space very well, functionality is easy to maneuver, comes with a few things to help with instillation
Response from frigidaire.comBy Ruth, Online Outreach Specialist, June 27, 2025
Hi there. Thank you for the great feedback! We're glad to hear that your unit is effectively cooling and dehumidifying your space and that you found the functionality user-friendly. We’re also pleased that the included installation accessories were helpful. We appreciate you choosing Frigidaire and are here if you ever need assistance. For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.

Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5 out of 5
5
Satisfied Customer!
on June 25, 2025
Posted by: Alex1432923
[This review was collected as part of a promotion.] I bought this unit during the early July sale and couldn't be happier. I think I got a great deal on it, and it even came next day - 1 day earlier than it said it would! Installation was easy, with clear instructions, and the unit came with all the mounting gear, weather stripping, and other insulation we needed. We've already installed it and it's running great!
We have another Frigidaire window AC unit that we've been using since 2020 that's still going strong today, even with heavy use. It's ultimately what made us choose Frigidaire again. Keep up the great work, Frigidaire!
Response from frigidaire.comBy Jessica, Online Outreach Specialist, June 25, 2025
Thank you so much for sharing your experience with your new 14,300 BTU Window Room Air Conditioner with Wi-Fi! We’re thrilled to hear that everything—from the great deal to the quick delivery and easy installation—went so smoothly for you. It’s fantastic that the unit is already running great and keeping you cool!

It’s also wonderful to hear that your previous Frigidaire window AC unit has held up so well over the years—your loyalty means a lot to us. We’re proud to hear that we met your expectations once again, and we’ll continue working hard to provide quality products that keep you satisfied.

If you ever need anything or have any questions, don’t hesitate to reach out via phone at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, we'll be happy to assist.
Written by a customer while visiting frigidaire.com
Customer Rating
5 out of 5
5
on June 25, 2025
Posted by: Pac24
[This review was collected as part of a promotion.] For easy to install and operate
Response from frigidaire.comBy Ruth, Online Outreach Specialist, June 25, 2025
Hi there. Thank you for sharing your experience! We’re so glad to hear that you found your Frigidaire appliance easy to install and operate. Simplicity and convenience are exactly what we strive for in our designs.

We truly appreciate you choosing Frigidaire and hope you continue to enjoy your appliance for years to come. If you ever have any questions, our team is always here to help. Feel free to connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.

Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
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