Customer reviews from frigidaire.com
Frigidaire - 115V 14,000 BTU 700 Sq. Ft. Smart Window Air Conditioner with Remote - White
Average customer rating
4.8 out of 5
4.8
(235 Reviews)
Open Ratings Snapshot
Rating breakdown 235 reviews
5 Stars
199
4 Stars
31
3 Stars
4
2 Stars
0
1 Star
1
100%of customers recommend this product. 
(
17 out of 17
)
Best Buy Privacy Policy
Customer Reviews for Frigidaire - 115V 14,000 BTU 700 Sq. Ft. Smart Window Air Conditioner with Remote - White
Customer Rating
5 out of 5
5
on July 11, 2025
Posted by: NaniEst82
[This review was collected as part of a promotion.] Love it works wonderfully chills my entire apartment
Response from frigidaire.comBy Reed, Online Outreach Specialist, July 14, 2025
We’re so happy to hear your unit is working wonderfully and keeping your entire apartment chilled! Thank you for choosing Frigidaire. If you ever need assistance, feel free to reach out via live chat at Frigidaire.com or call (800) 374-4432. Stay cool!
- Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5 out of 5
5
Great AC!
on July 11, 2025
Posted by: RosenLove
[This review was collected as part of a promotion.] I bought this one to replace an older 15,000 btu unit that died during the heatwave. It is more compact and still cools my room perfectly.
Response from frigidaire.comBy Maico, Online Outreach Specialist, July 14, 2025
Thank you for sharing your experience, RosenLove! I’m glad to hear that your new Frigidaire unit is cooling your room perfectly, especially after the heatwave—timing is everything!

It’s great that the more compact size is working well for your space without sacrificing performance. If you ever need any tips or assistance, feel free to reach out. Stay cool! Your comments are vital to us in improving future appliances.

If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thank you, and have a great rest of your day! - Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5 out of 5
5
Powerful and versatile
on July 11, 2025
Posted by: SugarBrick
[This review was collected as part of a promotion.] This unit replaced my 20+ year old a/c that just couldn't keep up in higher Temps. I'm very impressed with the output of cold air this produces, while being able to send it evenly throughout my home. The different settings on this allow you to keep your home at the perfect temperature no matter the conditions outside.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, July 11, 2025
That sounds like a fantastic upgrade! After 20+ years with your old unit, it must feel like a breath of fresh (cold) air to have something that keeps up even in the hottest temps. It’s great to hear that the new A/C distributes cool air evenly and gives you flexible control with its settings — sounds like it’s making a big difference in comfort and efficiency. Thanks for sharing your experience!

If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5 out of 5
5
on July 11, 2025
Posted by: String 52
[This review was collected as part of a promotion.] The unit exceeds our expectations! It cools our whole upstairs allowing my wife and I to get a relaxing good night's sleep.
Written by a customer while visiting frigidaire.com
Customer Rating
5 out of 5
5
Perfect AC for my studio
on July 10, 2025
Posted by: Alilou
I’m not even using the AC in this whole power all the time because I don’t have to. It’s a strong AC. Not very loud and it cools off my studio really fast. Temperature drops quickly. And being able to turn on/off through the app is the cherry on top! I turn on 5 minutes before I’m home and when I arrive it’s really nice. Forgot to say that it was easy to install. It was my 1st time installing an AC and I didn’t have difficulties.
Written by a customer while visiting frigidaire.com
Customer Rating
5 out of 5
5
Best air conditioner
on July 10, 2025
Posted by: Grno397
[This review was collected as part of a promotion.] Replace a 12000 with this 14000 BTU and is the best investment I made it now keep my large nice and comfortable
Written by a customer while visiting frigidaire.com
Customer Rating
4 out of 5
4
So far so good
on July 10, 2025
Posted by: Sand91
[This review was collected as part of a promotion.] The refrigerator is a bit more narrow then my previous one but its deeper so it evens out. Only downfall is its a bit hard to open the doors (due to pressure) so you have to put a bit of force in order to open it. Other than that liking it so far (going on 3 months of owning it
Written by a customer while visiting frigidaire.com
Customer Rating
5 out of 5
5
A/C BEAST
on July 9, 2025
Posted by: Rick Magnifico
[This review was collected as part of a promotion.] I bought this for cooling my office after my old one died. I bought another brand and it was bad out of the box. I came across this one and happy I did. Keeps things Ice cold and pulls all the humidity out of the air. I plan on getting the portable unit for my house next! I also love the WIFI connection.
Response from frigidaire.comBy Reed, Online Outreach Specialist, July 11, 2025
Thank you for sharing your great experience! We’re thrilled to hear that your Frigidaire unit is keeping your office cool and comfortable, and that you’re enjoying the Wi-Fi connectivity feature. We appreciate your loyalty and look forward to helping you with your next purchase for your home!

If you ever need assistance or have questions, don’t hesitate to reach out via Live Chat at Frigidaire.com or call 1-800-374-4432.
- Reed
Written by a customer while visiting frigidaire.com
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