Customer reviews from frigidaire.com
Frigidaire - 115V 14,000 BTU 700 Sq. Ft. Smart Window Air Conditioner with Remote - White
Average customer rating
4.8
(185 Reviews)
Rating breakdown 185 reviews
5 Stars
154
4 Stars
27
3 Stars
3
2 Stars
0
1 Star
1
100%of customers recommend this product.
(
17 out of
17)
Customer Reviews for Frigidaire - 115V 14,000 BTU 700 Sq. Ft. Smart Window Air Conditioner with Remote - White
Customer Rating
5
Frigidaire AC
on June 10, 2026
Posted by: Tm93
[This review was collected as part of a promotion.] Works great!
Response from frigidaire.comBy Ruth, Online Outreach Specialist, June 11, 2026
Hi there. Thank you for your feedback! We’re glad to hear your Frigidaire appliance is working great for you. Thank you for choosing Frigidaire!
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
14000 btu AC
on June 11, 2026
Posted by: AC14000
[This review was collected as part of a promotion.] I love it it keeps my home nice and cool
Response from frigidaire.comBy Rox, Online Outreach Specialist, June 15, 2026
Thank you for sharing your feedback on your Frigidaire 14,000 BTU air conditioner. We’re glad to hear it’s keeping your home comfortably cool and performing well for your needs.
If you ever need assistance, please connect with us via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-944-9044, Monday–Friday, 8:30 a.m. to 8:00 p.m. EST—we’re happy to help anytime.
-Rox.
If you ever need assistance, please connect with us via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-944-9044, Monday–Friday, 8:30 a.m. to 8:00 p.m. EST—we’re happy to help anytime.
-Rox.
Written by a customer while visiting frigidaire.com
Customer Rating
4
on June 12, 2026
Posted by: The John E
[This review was collected as part of a promotion.] So far it is doing what I expected. It is quite yet powerful.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, June 15, 2026
Hi The John E!
Thank you for taking the time to share your feedback regarding your Frigidaire air conditioner. We are pleased to hear that it is performing as expected and that you are enjoying both its quiet operation and powerful cooling.
We truly appreciate your support and are glad the unit is meeting your needs so far.
If you ever need assistance or have any questions in the future, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Thank you for taking the time to share your feedback regarding your Frigidaire air conditioner. We are pleased to hear that it is performing as expected and that you are enjoying both its quiet operation and powerful cooling.
We truly appreciate your support and are glad the unit is meeting your needs so far.
If you ever need assistance or have any questions in the future, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
on June 13, 2026
Posted by: Al321
[This review was collected as part of a promotion.] Amazing it cools whole 1200 sq ft home. For less than central air.
Response from frigidaire.comBy Reed, Online Outreach Specialist, June 16, 2026
Hi Al321,
Thank you for sharing your feedback. We’re glad to hear your air conditioner is performing so well and effectively cooling your home while providing a cost-effective solution compared to central air.
For any future assistance, please contact our support team via live chat at Frigidaire.com or by phone at 1-800-374-4432, Monday–Friday, 8:30am–8:00pm ET.
— Reed
Thank you for sharing your feedback. We’re glad to hear your air conditioner is performing so well and effectively cooling your home while providing a cost-effective solution compared to central air.
For any future assistance, please contact our support team via live chat at Frigidaire.com or by phone at 1-800-374-4432, Monday–Friday, 8:30am–8:00pm ET.
— Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great product
on June 14, 2026
Posted by: LeeSumrall
[This review was collected as part of a promotion.] I love the features on this Frigidaire air conditioner. It blows cold and fairly quiet.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, June 16, 2026
Hi there. Thank you for your feedback! We're happy to hear you're enjoying the features of your Frigidaire air conditioner and that it’s keeping your space cool while running quietly. We appreciate you choosing Frigidaire and hope you continue to enjoy it!
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
14000 BTU AC Unit
on June 15, 2026
Posted by: Cosmicrooster
[This review was collected as part of a promotion.] Installed the unit on 6/14/2026. So far its working great. Thanks.
Response from frigidaire.comBy Christian, Online Outreach Specialist, June 16, 2026
Dear Valued Customer,
Thank you for your feedback! We’re glad to hear the unit is working great so far since installation. We appreciate you choosing our product and taking the time to share your experience.
If you have any questions or require further assistance, please feel free to contact us through Live Chat at Frigidaire or call 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. Our team will be happy to assist you.
Best regards,
Christian
Thank you for your feedback! We’re glad to hear the unit is working great so far since installation. We appreciate you choosing our product and taking the time to share your experience.
If you have any questions or require further assistance, please feel free to contact us through Live Chat at Frigidaire or call 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. Our team will be happy to assist you.
Best regards,
Christian
Written by a customer while visiting frigidaire.com
Customer Rating
5
on June 15, 2026
Posted by: Roy5593
[This review was collected as part of a promotion.] vey satisfied with our air conditioner. Easy to install. Cools great.
Response from frigidaire.comBy John, Online Outreach Specialist, June 15, 2026
Hello, Roy5593. Thank you for your thoughtful feedback and for choosing our product. We truly appreciate your trust and are delighted to know that you are satisfied with your purchase. Please be assured that we remain committed to delivering quality products that reflect the value of the investment you have made. We will continuously seek opportunities to exceed your expectations and meet your needs with the highest standards. Should you require any assistance, please do not hesitate to contact us via Live Chat at www.frigidaire.com or by phone at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. It would be our pleasure to assist you. Thank you once again for your support. -John
Written by a customer while visiting frigidaire.com
Customer Rating
3
Ok I guess!
on June 15, 2026
Posted by: Lee269
[This review was collected as part of a promotion.] Too loud for my liking & the WiFi / Bluetooth is useless. Continually receiving an error message stating incorrect WiFi password,,even though it is absolutely the correct password. Yes it cools off the room but too loudly.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, June 16, 2026
Hi Lee269!
Thank you for taking the time to share your feedback. We are glad to hear that your air conditioner is effectively cooling your room, but we are sorry to learn that the noise level and Wi-Fi connectivity have not met your expectations.
We understand how important both quiet operation and reliable smart features are for a comfortable experience, and we appreciate you bringing these concerns to our attention. Your comments regarding the sound level and repeated Wi-Fi password error are especially valuable and will be shared with the appropriate teams for review.
Thank you for choosing Frigidaire. If you ever need assistance or have any questions in the future, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can.
— Patrick
Thank you for taking the time to share your feedback. We are glad to hear that your air conditioner is effectively cooling your room, but we are sorry to learn that the noise level and Wi-Fi connectivity have not met your expectations.
We understand how important both quiet operation and reliable smart features are for a comfortable experience, and we appreciate you bringing these concerns to our attention. Your comments regarding the sound level and repeated Wi-Fi password error are especially valuable and will be shared with the appropriate teams for review.
Thank you for choosing Frigidaire. If you ever need assistance or have any questions in the future, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can.
— Patrick
Written by a customer while visiting frigidaire.com