Customer reviews from frigidaire.com
Frigidaire - 115V 14,000 BTU 700 Sq. Ft. Smart Window Air Conditioner with Remote - White
Average customer rating
4.8
(185 Reviews)
Rating breakdown 185 reviews
5 Stars
154
4 Stars
27
3 Stars
3
2 Stars
0
1 Star
1
100%of customers recommend this product.
(
17 out of
17)
Customer Reviews for Frigidaire - 115V 14,000 BTU 700 Sq. Ft. Smart Window Air Conditioner with Remote - White
Customer Rating
5
great ac
on May 28, 2026
Posted by: Val H
[This review was collected as part of a promotion.] I love my new AC. works great and is pretty quiet
Response from frigidaire.comBy Christian, Online Outreach Specialist, May 28, 2026
Dear Valued Customer,
Thank you for your feedback. We’re happy to hear that you’re enjoying your new air conditioner and that it’s performing well while operating quietly.
We appreciate you taking the time to share your experience and are glad the unit is meeting your expectations. Thank you for choosing our product. If you have any questions or need further assistance, please feel free to contact us through Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We’ll be happy to help.
Best regards,
-Christian
Thank you for your feedback. We’re happy to hear that you’re enjoying your new air conditioner and that it’s performing well while operating quietly.
We appreciate you taking the time to share your experience and are glad the unit is meeting your expectations. Thank you for choosing our product. If you have any questions or need further assistance, please feel free to contact us through Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We’ll be happy to help.
Best regards,
-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
5
on May 28, 2026
Posted by: BAN304
[This review was collected as part of a promotion.] So far we have been thoroughly satisfied with the product.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, June 1, 2026
Hi there. Thank you for your feedback! We’re happy to hear you’re thoroughly satisfied with your Frigidaire product so far. We appreciate you choosing Frigidaire and hope it continues to serve you well.
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
4
Very good for the price
on May 31, 2026
Posted by: DeWiEd
[This review was collected as part of a promotion.] It is heavy which is to be expected. I was expecting for it to be blowing the air a bit more on high. It’s rated around 500CFM. With that said I do feel the difference throughout my large living area. I would recommend.
Response from frigidaire.comBy Reed, Online Outreach Specialist, June 2, 2026
Hi there, thank you for sharing your feedback. We’re glad to hear you’re noticing a difference in airflow throughout your large living area and that overall you would recommend the unit. We also appreciate your comments regarding the airflow strength on the higher setting and understand your expectations based on the CFM rating. We appreciate you taking the time to share your experience. For further assistance or support, please connect with us through live chat at Frigidaire.com or call 1-800-374-4432, Monday - Friday, 8:30am – 8:30pm ET. — Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great AC
on June 4, 2026
Posted by: 14000 Btu ac
[This review was collected as part of a promotion.] Very good AC. My last AC was also a Frigidaire it still worked after 10 years gave the old one to my daughter cools her apartment with no issues it was a 12000 Btu this one is a 14000 Btu I went with Frigidaire because they are known to last 10+ years as my last one is proof.
Response from frigidaire.comBy Angel, Online Outreach Specialists, June 5, 2026
Hi, 14000 Btu ac! Thank you for sharing your experience! We’re delighted to hear that your previous Frigidaire air conditioner provided reliable performance for over 10 years and is still keeping your daughter’s apartment comfortable. It’s wonderful to know that your new 14,000 BTU Window Room Air Conditioner with Wi-Fi is meeting your expectations as well. We truly appreciate your continued trust in Frigidaire and are honored to be your choice for dependable cooling solutions.
If you need further assistance, please feel free to contact us via Live Chat at Frigidaire.com or call us at 1-800-374-4432 Monday–Friday, 8:30 a.m.–8:00 p.m. EST, and we’ll be happy to help. -Angel
If you need further assistance, please feel free to contact us via Live Chat at Frigidaire.com or call us at 1-800-374-4432 Monday–Friday, 8:30 a.m.–8:00 p.m. EST, and we’ll be happy to help. -Angel
Written by a customer while visiting frigidaire.com
Customer Rating
5
Effective unit full of technology
on June 5, 2026
Posted by: WesAL
[This review was collected as part of a promotion.] So I’ve had my Frigidaire 14,000 BTU window unit installed for about a month. So far, it has performed very well cooling the space that it was recommended for. Only time will tell as to how long it will last, but it is performing well at this time. I love the Wi-Fi features which allows me to monitor and adjust the cooling with my iPhone.. water management is handled with a bucket under the unit however, it was trial and error to decide where the water was discharging from.
Response from frigidaire.comBy Maico, Online Outreach Specialist, June 8, 2026
Hello WesAL, thank you for sharing your experience with your Frigidaire 14,000 BTU window air conditioner. We’re glad to hear it’s performing well and effectively cooling your space as expected.
It’s also great to know you’re enjoying the Wi-Fi feature and the convenience of controlling and monitoring your unit from your iPhone. That kind of smart functionality is designed to make comfort more flexible and accessible.
We appreciate your feedback regarding water management and the learning curve in identifying the drainage location. Insights like this are very helpful and will be shared with our product team as we continue working to improve installation clarity and user experience.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thank you, and have a great rest of your day! - Maico
It’s also great to know you’re enjoying the Wi-Fi feature and the convenience of controlling and monitoring your unit from your iPhone. That kind of smart functionality is designed to make comfort more flexible and accessible.
We appreciate your feedback regarding water management and the learning curve in identifying the drainage location. Insights like this are very helpful and will be shared with our product team as we continue working to improve installation clarity and user experience.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thank you, and have a great rest of your day! - Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
14,000 BTU Window Room Air Conditioner with Wi-Fi
on June 5, 2026
Posted by: john0414
[This review was collected as part of a promotion.] Very nice unit at a good price.
Response from frigidaire.comBy Angel, Online Outreach Specialists, June 9, 2026
Hi, john0414! Thank you for taking the time to leave a review for your Frigidaire Window Room Air Conditioner with Wi-Fi. We’re happy to hear you’re pleased with the unit and found it to be a good value. We appreciate your feedback and are glad you chose Frigidaire for your home comfort needs.
If you need further assistance, please feel free to contact us via Live Chat at frigidaire.com or call us at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST, and we’ll be happy to assist you. – Angel
If you need further assistance, please feel free to contact us via Live Chat at frigidaire.com or call us at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST, and we’ll be happy to assist you. – Angel
Written by a customer while visiting frigidaire.com
Customer Rating
5
Brrrr… it’s cold
on June 8, 2026
Posted by: CMH9
[This review was collected as part of a promotion.] The unit is super at cooling. I tried one of the inverted window units (from another brand) and it wasn’t cutting it on cooling the room at all so I went back to the old school technology and effectiveness! This unit is fantastic at cooling- sometimes I have to turn it off bc it’s too cold. One complaint is the on/off button doesn’t respond immediately, so I have to press it a few times.
Response from frigidaire.comBy Christian, Online Outreach Specialist, June 9, 2026
Hello, Valued Customer,
Thank you for sharing your feedback! We're glad to hear your unit is performing very well and keeping your space comfortably cool. It’s great to know it has made a noticeable difference for you compared to your previous experience.
We also appreciate you pointing out the responsiveness of the on/off button. Feedback like this is very helpful and will be shared with our product team as we continue to improve usability and performance.
Thank you for choosing Frigidaire, and we hope your unit continues to keep you comfortable for years to come. If you have any questions or need assistance, please feel free to contact us through live chat at Frigidaire.com or by calling 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. Our team will be happy to assist you.
Best Regards,
-Christian
Thank you for sharing your feedback! We're glad to hear your unit is performing very well and keeping your space comfortably cool. It’s great to know it has made a noticeable difference for you compared to your previous experience.
We also appreciate you pointing out the responsiveness of the on/off button. Feedback like this is very helpful and will be shared with our product team as we continue to improve usability and performance.
Thank you for choosing Frigidaire, and we hope your unit continues to keep you comfortable for years to come. If you have any questions or need assistance, please feel free to contact us through live chat at Frigidaire.com or by calling 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. Our team will be happy to assist you.
Best Regards,
-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
5
Frigidaire window room air conditioner
on June 10, 2026
Posted by: Over this
[This review was collected as part of a promotion.] Received this earlier than expected! Wonderful! Works fantastic! Quick cooling.
Response from frigidaire.comBy Christian, Online Outreach Specialist, June 10, 2026
Hello, Valued Customer,
Thank you for your wonderful 5-star review! We're delighted to hear that your order arrived earlier than expected and that you're pleased with its performance. It's great to know the unit is cooling quickly and working fantastically for you. We truly appreciate your feedback and thank you for choosing our product!
Should you have any questions or require assistance in the future, please feel free to reach out to us through Live Chat at www.frigidaire.com or by calling 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. Our team will be glad to help.
Kind regards,
Christian
Thank you for your wonderful 5-star review! We're delighted to hear that your order arrived earlier than expected and that you're pleased with its performance. It's great to know the unit is cooling quickly and working fantastically for you. We truly appreciate your feedback and thank you for choosing our product!
Should you have any questions or require assistance in the future, please feel free to reach out to us through Live Chat at www.frigidaire.com or by calling 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. Our team will be glad to help.
Kind regards,
Christian
Written by a customer while visiting frigidaire.com