Customer reviews from frigidaire.com
Frigidaire - 115V 14,000 BTU 700 Sq. Ft. Smart Window Air Conditioner with Remote - White
Average customer rating
4.8
(235 Reviews)
Rating breakdown 235 reviews
5 Stars
199
4 Stars
31
3 Stars
4
2 Stars
0
1 Star
1
100%of customers recommend this product.
(
17 out of
17)
Customer Reviews for Frigidaire - 115V 14,000 BTU 700 Sq. Ft. Smart Window Air Conditioner with Remote - White
Customer Rating
5
Love this window AC
on July 19, 2025
Posted by: Ivette1024
[This review was collected as part of a promotion.] Went to a house that had this brand and it was so cold and quiet. I decided this was the brand I wanted. Did not disappoint it os a great AC for a large room.
Response from frigidaire.comBy Maria, Online Outreach Specialist, July 21, 2025
Thank you for sharing your positive experience, Ivette! We're glad to hear that you found your AC to be effective, quiet, and suitable for a large room. It's always rewarding to know our products meet and exceed expectations.
If you need any further assistance or have questions about your purchase, please feel free to reach out. You can connect with us through Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 am to 8:00 pm EST. We're here to help! - Maria
If you need any further assistance or have questions about your purchase, please feel free to reach out. You can connect with us through Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 am to 8:00 pm EST. We're here to help! - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
Excellent product
on July 18, 2025
Posted by: Erikbeta
[This review was collected as part of a promotion.] Excellent performance
Response from frigidaire.comBy Reed, Online Outreach Specialist, July 21, 2025
We’re thrilled to hear you’re enjoying the performance of your window AC! If you ever need support or have questions, feel free to reach out via live chat at Frigidaire.com or call us at 1-800-374-4432.
– Reed
– Reed
Written by a customer while visiting frigidaire.com
Customer Rating
4
Good Option, Especially with Filter
on July 18, 2025
Posted by: BriW
[This review was collected as part of a promotion.] This air conditioner works fine, it seems to be of average noisiness when compared to other air conditioners of it's size. The extra filter option is really nice, especially in a house with dogs. We have been using it for a couple of weeks and so far it hasn't caused any rattling noises in our old (1904) windows, and the compressor kicking on isn't really loud and noticeable.
Written by a customer while visiting frigidaire.com
Customer Rating
5
on July 17, 2025
Posted by: bob1001
[This review was collected as part of a promotion.] Relatively easy to install..blows very cold air.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, July 18, 2025
Hi, Bob. Thanks for sharing your experience! We're happy to hear installation was smooth and that your unit is blowing cold air just as expected. We appreciate you choosing Frigidaire and hope you continue to enjoy the comfort it provides.
If you ever need assistance, feel free to connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
If you ever need assistance, feel free to connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
4
Cool
on July 17, 2025
Posted by: Nick Cole
[This review was collected as part of a promotion.] AC gets pretty cool for my 2 bedroom apartment.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, July 17, 2025
That’s great to hear, Nick! It’s always a relief when an AC actually lives up to its cooling power, especially in an apartment. It sounds like it’s doing a good job of keeping your space comfortable.
If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
4
Great at cooling, app needs work
on July 16, 2025
Posted by: Hacksaw722
[This review was collected as part of a promotion.] Unit was easy to install and cools very well. The smart app is super convenient and provides good functionality, but the "tasks" function needs updating. It isn't easy to set multiple schedules for the same day. Also, the "timer" feature hasn't worked since I started using it. Overall, I can do most of the scheduling I need to with tasks, so I rate it highly. Would get 5 stars with better scheduling functionality.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, July 17, 2025
HI there. Thanks for your detailed review! We're happy to hear your unit was easy to install and is cooling well. We appreciate your feedback about the app—especially the "tasks" and "timer" features—and we'll make sure to share this with our development team for future updates. Glad it's still meeting your needs overall!
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great AC
on July 16, 2025
Posted by: MrsFrost5
[This review was collected as part of a promotion.] easy to install, easy to use. Cools the space with quickly and evenly, makes a relaxing white noise sounds, perfect for sleeping. WiFi makes things easier to turn on in advance whene I'm not home.
Response from frigidaire.comBy Maico, Online Outreach Specialist, July 18, 2025
Thank you for your wonderful feedback, MrsFrost5! We’re thrilled to hear that your Frigidaire unit was easy to install and use, and that it cools your space quickly and evenly. We love that the relaxing white noise is perfect for sleeping—that’s a great bonus!
The WIFI feature is designed to make your life easier, so it’s fantastic to hear you’re enjoying the convenience of turning it on before you get home.
If you ever need assistance or have questions, we’re here to help!
Please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thank you, and have a great rest of your day! - Maico
The WIFI feature is designed to make your life easier, so it’s fantastic to hear you’re enjoying the convenience of turning it on before you get home.
If you ever need assistance or have questions, we’re here to help!
Please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thank you, and have a great rest of your day! - Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
Enjoying the cool air!
on July 16, 2025
Posted by: lizetish
[This review was collected as part of a promotion.] The AC was easy to install in the window, and the dimensions were right on. ( also bought & installed a bracket, as the ac weighs in at 70lbs.) So far, the AC is running well, and is quieter than any other we have owned. It keeps the temperature, and cycles on/off as necessary. I expect an electrical savings with the new ac, as the old one was not energy efficient.
Response from frigidaire.comBy Jessica, Online Outreach Specialist, July 16, 2025
Thank you for sharing your experience with the 14,300 BTU Window Room Air Conditioner! We’re so glad to hear that the installation went smoothly and that the dimensions were a perfect fit for your window. It’s also great to know that it’s running quietly and efficiently, helping maintain the ideal temperature while cycling on and off as needed.
We’re excited that you’re already seeing potential savings in energy costs, especially compared to your old unit. We hope it continues to keep you cool and comfortable throughout the warmer months!
If you have any questions or need assistance in the future, please don't hesitate to call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
We’re excited that you’re already seeing potential savings in energy costs, especially compared to your old unit. We hope it continues to keep you cool and comfortable throughout the warmer months!
If you have any questions or need assistance in the future, please don't hesitate to call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Written by a customer while visiting frigidaire.com