Customer reviews from frigidaire.com
Frigidaire - 115V 14,000 BTU 700 Sq. Ft. Smart Window Air Conditioner with Remote - White
Average customer rating
4.8
(235 Reviews)
Rating breakdown 235 reviews
5 Stars
199
4 Stars
31
3 Stars
4
2 Stars
0
1 Star
1
100%of customers recommend this product.
(
17 out of
17)
Customer Reviews for Frigidaire - 115V 14,000 BTU 700 Sq. Ft. Smart Window Air Conditioner with Remote - White
Customer Rating
5
This thing is FANTASTIC!
on September 2, 2026
Posted by: Catmom333
[This review was collected as part of a promotion.] We have been having a heat wave here with temperatures in the 90s heat index in the triple digits in this air conditioner is keeping it where you need a blanket to sit on the couch!
Response from frigidaire.comBy Chris, Online Outreach Specialist, September 2, 2026
Dear Valued Customer,
Thank you for the fantastic feedback! We’re thrilled to hear your Frigidaire air conditioner is keeping you cool and comfortable through the heat wave, even with temperatures and heat indexes reaching the triple digits. Staying cool is important, and we’re so glad your unit is delivering the comfort you need. Thank you for choosing Frigidaire!
Should you have any additional questions or concerns, please don’t hesitate to reach out. You can connect with us via live chat at www.frigidaire.com or contact our Customer Care Team at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We’ll be happy to assist you in any way we can.
Thank you again for being a valued Frigidaire customer. Have a wonderful day!
Best regards,
Chris
Thank you for the fantastic feedback! We’re thrilled to hear your Frigidaire air conditioner is keeping you cool and comfortable through the heat wave, even with temperatures and heat indexes reaching the triple digits. Staying cool is important, and we’re so glad your unit is delivering the comfort you need. Thank you for choosing Frigidaire!
Should you have any additional questions or concerns, please don’t hesitate to reach out. You can connect with us via live chat at www.frigidaire.com or contact our Customer Care Team at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We’ll be happy to assist you in any way we can.
Thank you again for being a valued Frigidaire customer. Have a wonderful day!
Best regards,
Chris
Written by a customer while visiting frigidaire.com
Customer Rating
5
on August 30, 2026
Posted by: Leatherneck1
[This review was collected as part of a promotion.] Awesome A/C that cools a larger area than advertised!
Response from frigidaire.comBy Maria, Online Outreach Specialist, September 2, 2026
Thank you for taking the time to share your wonderful feedback. We’re delighted to hear that your new air conditioner is providing such impressive cooling performance.
It’s fantastic to know that it is effectively cooling a larger area than you expected and keeping your space comfortable. We’re so pleased that your air conditioner is exceeding your expectations.
Thank you for choosing this appliance. We truly appreciate your support and are happy to know that your new air conditioner is delivering the cooling performance you were looking for. If you have any questions or need further assistance, please connect with us through Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We’re always happy to help. - Maria
It’s fantastic to know that it is effectively cooling a larger area than you expected and keeping your space comfortable. We’re so pleased that your air conditioner is exceeding your expectations.
Thank you for choosing this appliance. We truly appreciate your support and are happy to know that your new air conditioner is delivering the cooling performance you were looking for. If you have any questions or need further assistance, please connect with us through Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We’re always happy to help. - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
14,000 btu AC
on August 29, 2026
Posted by: Don1216
[This review was collected as part of a promotion.] Great AC unit brought it to replace 15,100 btu and does a better job highly recommend
Response from frigidaire.comBy Reed, Online Outreach Specialist, September 1, 2026
Hi Don1216, thank you for taking the time to share your feedback! We’re delighted to hear that your Frigidaire 14,000 BTU window air conditioner is performing even better than your previous 15,100 BTU unit. We truly appreciate your recommendation and choosing Frigidaire!
For any questions or assistance with your appliance, please visit Frigidaire.com to connect with our live chat team or call us at 1-800-374-4432, Monday–Friday, 8:30am–8pm ET. We’ll be happy to help!
— Reed
For any questions or assistance with your appliance, please visit Frigidaire.com to connect with our live chat team or call us at 1-800-374-4432, Monday–Friday, 8:30am–8pm ET. We’ll be happy to help!
— Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
Nice AC for your money
on August 29, 2026
Posted by: Slade2
[This review was collected as part of a promotion.] This ac works really well, we live in south Mississippi and the weather here is extremely hot this time of year. We bought this air conditioner because our previous one quit while everyone was at work for the day. So it was extremely hot in our home. (97*!) It took no time for installation and cooled the room back down quickly. Runs quietly and works well. Would definitely recommend.
Response from frigidaire.comBy Maria, Online Outreach Specialist, September 1, 2026
Thank you for taking the time to share your wonderful feedback. We are delighted to hear that your new air conditioner is working so well, especially during the extremely hot weather in your area.
It’s fantastic to know that installation was quick and that the unit cooled your room back down quickly after reaching 97°F. We’re also pleased that you’re enjoying the quiet operation and reliable cooling performance. Thank you for your recommendation!
Thank you for choosing this appliance. We truly appreciate your support and are happy to know that your new air conditioner is keeping your home comfortable. If you have any questions or need further assistance, please connect with us through Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We’re always happy to help. - Maria
It’s fantastic to know that installation was quick and that the unit cooled your room back down quickly after reaching 97°F. We’re also pleased that you’re enjoying the quiet operation and reliable cooling performance. Thank you for your recommendation!
Thank you for choosing this appliance. We truly appreciate your support and are happy to know that your new air conditioner is keeping your home comfortable. If you have any questions or need further assistance, please connect with us through Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We’re always happy to help. - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
Air conditioner
on August 24, 2026
Posted by: Pitbull7669
[This review was collected as part of a promotion.] Sometimes it gets confused what the room temperature is but it still cools excellently
Response from frigidaire.comBy Reed, Online Outreach Specialist, August 26, 2026
Hi Pitbull7669, thank you for taking the time to share your feedback. We're glad to hear that your Frigidaire Window Air Conditioner is cooling excellently, but we're sorry to hear that it sometimes seems to misread the room temperature.
Frigidaire notes that the temperature displayed on the unit is the setpoint temperature, not necessarily the actual room temperature. If your model's remote-sensing feature is enabled, the unit can use the temperature around the remote to determine when cooling is needed. Keeping the remote in the room, away from direct sunlight or other heat sources, can help provide a more representative temperature reading.
If you see an AS error code, this indicates a room-temperature thermistor failure. In that case, unplug the unit for up to 30 seconds and reconnect it. If the code returns, the unit should be evaluated by service.
We appreciate your comments regarding the temperature sensing and overall cooling performance. Your feedback is valuable.
If you have any questions or need assistance with your air conditioner, please connect with us through live chat at Frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 AM–8:00 PM ET. We'd be happy to help. — Reed
Frigidaire notes that the temperature displayed on the unit is the setpoint temperature, not necessarily the actual room temperature. If your model's remote-sensing feature is enabled, the unit can use the temperature around the remote to determine when cooling is needed. Keeping the remote in the room, away from direct sunlight or other heat sources, can help provide a more representative temperature reading.
If you see an AS error code, this indicates a room-temperature thermistor failure. In that case, unplug the unit for up to 30 seconds and reconnect it. If the code returns, the unit should be evaluated by service.
We appreciate your comments regarding the temperature sensing and overall cooling performance. Your feedback is valuable.
If you have any questions or need assistance with your air conditioner, please connect with us through live chat at Frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 AM–8:00 PM ET. We'd be happy to help. — Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great buy!
on August 22, 2026
Posted by: Gmss26
[This review was collected as part of a promotion.] My Frigidaire AC Window unit has been excellent. It was easy to super install; I had it in a running in just a few minutes. It is fairly quiet, or at least no louder than a fan. And it cools our larger master bedroom well. Very pleased.
Response from frigidaire.comBy Reed, Online Outreach Specialist, August 25, 2026
Hi Gmss26, thank you for taking the time to share your wonderful feedback! We're delighted to hear that you're enjoying your Frigidaire Window Air Conditioner and that it was easy to install, operates quietly, and cools your larger master bedroom well.
It's great to know that you're pleased with the overall performance and convenience of your new air conditioner. Thank you for choosing Frigidaire, and we hope you continue to enjoy a comfortable space all season long.
If you ever have any questions or need assistance with your air conditioner, please connect with us through live chat at Frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 AM–8:00 PM ET. We're always happy to help. — Reed
It's great to know that you're pleased with the overall performance and convenience of your new air conditioner. Thank you for choosing Frigidaire, and we hope you continue to enjoy a comfortable space all season long.
If you ever have any questions or need assistance with your air conditioner, please connect with us through live chat at Frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 AM–8:00 PM ET. We're always happy to help. — Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
Nice and coo!!!
on August 22, 2026
Posted by: Brabbit
[This review was collected as part of a promotion.] Bought this for our master bedroom after already having the same one in my living room and the house stays nice and cold easy to work and the plus is that the remote will work with both units since there the same it’s pretty quiet and like that I can get the extra filtration too
Response from frigidaire.comBy Maria, Online Outreach Specialist, August 24, 2026
Thank you for taking the time to share your wonderful feedback. We are delighted to hear that your new air conditioner has been such a great addition to your master bedroom.
It’s fantastic to know that you already had the same unit in your living room and were happy enough with its performance to purchase another for your bedroom. We’re especially pleased that the shared remote works with both units, making it even more convenient to use. It’s also great to hear that you appreciate the quiet operation and the added filtration option.
Thank you for choosing this appliance. We truly appreciate your support and are happy to know that your new air conditioner is keeping your home comfortable and cool. If you have any questions or need further assistance, please connect with us through Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We are always happy to help. - Maria
It’s fantastic to know that you already had the same unit in your living room and were happy enough with its performance to purchase another for your bedroom. We’re especially pleased that the shared remote works with both units, making it even more convenient to use. It’s also great to hear that you appreciate the quiet operation and the added filtration option.
Thank you for choosing this appliance. We truly appreciate your support and are happy to know that your new air conditioner is keeping your home comfortable and cool. If you have any questions or need further assistance, please connect with us through Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We are always happy to help. - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
perfect 14000 btu window a/c works perfect on 115/120 volt
on August 20, 2026
Posted by: Roadkingcl08
[This review was collected as part of a promotion.] Was skeptical buying this 14k window a/c due to the fact it only requires 115/120 and not 220/240. Man this thing really cools off the house we have it in the spare bedroom and with the one we have in our bedroom it keeps our house cool(I use a blanket, but the wife loves it) don't hesitate to make the purchase. I will say you will need to keep your old mount for the window, it doesn't come with one.
Response from frigidaire.comBy Reed, Online Outreach Specialist, August 24, 2026
Hi Roadkingcl08, thank you for taking the time to share your wonderful feedback! We're delighted to hear that your Frigidaire 14,000 BTU Window Air Conditioner is working perfectly and doing such a great job keeping your home cool.
It's great to know that you're pleased with the cooling performance and that the 115/120-volt operation works well for your setup. We also appreciate your helpful comment regarding the window mounting support and the need to retain an existing mount.
Thank you for choosing Frigidaire, and we hope you continue to enjoy your air conditioner. If you ever have any questions or need assistance with your appliance, please connect with us through live chat at Frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 AM–8:00 PM ET. We're always happy to help. — Reed
It's great to know that you're pleased with the cooling performance and that the 115/120-volt operation works well for your setup. We also appreciate your helpful comment regarding the window mounting support and the need to retain an existing mount.
Thank you for choosing Frigidaire, and we hope you continue to enjoy your air conditioner. If you ever have any questions or need assistance with your appliance, please connect with us through live chat at Frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 AM–8:00 PM ET. We're always happy to help. — Reed
Written by a customer while visiting frigidaire.com