Customer reviews from frigidaire.com
Frigidaire - 115V 14,000 BTU 700 Sq. Ft. Smart Window Air Conditioner with Remote - White
Average customer rating
4.8
(159 Reviews)
Rating breakdown 159 reviews
5 Stars
131
4 Stars
25
3 Stars
2
2 Stars
0
1 Star
1
100%of customers recommend this product.
(
17 out of
17)
Customer Reviews for Frigidaire - 115V 14,000 BTU 700 Sq. Ft. Smart Window Air Conditioner with Remote - White
Customer Rating
5
Nice, smooth, cool AC
on August 30, 2025
Posted by: GritsANdTacos
[This review was collected as part of a promotion.] AC unit works exactly how I wanted it to. Easy to assemble and install. While not quiet, it's a low air noise that is not bothersome unless you require absolute silence.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Sunroom unit
on August 30, 2025
Posted by: Rich1971
[This review was collected as part of a promotion.] Bought the unit for our sunroom for the hot days in Texas. It works great, so much better than I expected. Would buy again.
Written by a customer while visiting frigidaire.com
Customer Rating
5
on September 2, 2025
Posted by: JayJayR
[This review was collected as part of a promotion.] Works just like it should. No complaints and may consider buying a second one for the other part of the house.
Response from frigidaire.comBy Christian, Online Outreach Specialist, September 2, 2025
Thank you for your feedback! We’re happy to hear your appliance is working just as it should. We’d be honored to help if you decide to get a second one for your other space! Thanks for choosing Frigidaire! Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist. Best Regards
-Christian
-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
4
Review for Frigidaire 14,300 BTU Window air conditioner
on September 4, 2025
Posted by: Nancy the cat
[This review was collected as part of a promotion.] A/C keeps my daughter’s one story apartment comfortably cool. It is quiet and looks nice. The only reason for 4 instead of 5 stars is that it is heavy enough to require a bracket for support but does not come with one.
Response from frigidaire.comBy Maria, Online Outreach Specialist, September 5, 2025
Thank you for sharing your thoughtful feedback! We’re delighted to hear that your A/C is keeping your daughter’s apartment comfortably cool while running quietly and looking great in her space. Comfort and performance are always top priorities for us, and we’re happy to know the unit is meeting those expectations. We also truly appreciate your note regarding the weight of the unit and the need for a support bracket. Insights like yours help us better understand our customers’ experiences and identify opportunities for improvement. If you have any questions about your unit, installation, or would like additional support, our team is always here to help. You can connect with us through Live Chat at Frigidaire.com or by calling 1-800-374-4432, Monday–Friday from 8:30 AM to 8:00 PM EST. – Maria
Written by a customer while visiting frigidaire.com
Customer Rating
4
Cools Okay, But Does Have a Few Problems
on September 4, 2025
Posted by: MOVINGTARGET
[This review was collected as part of a promotion.] The 14,300 BTU Window Unit is a nice looking AC, it puts out enough cold air to cool the area I need to cool down, with the help of a ceiling fan so the whole room is the same temp. But it is doing some unusual things, when I used it the first time I went through all the Modes to see if everything was working, and it all seemed fine, but now after a few weeks when it's in cool mode the fan works like it should in 1, 2, 3, but 4 doesn't blow any better, 3 and 4 are the same, also in cool mode the fan setting, (usually 3) will cool the room down, and then sometimes it will slow down for a while, and then speed back up kinda like it's in Eco Mode, but it's in Cool Mode and should stay on the fan speed I selected.
The Fan motor, and Compressor are working fine, I think the problem is in the Electronic Controller part of the AC Unit.
I want to know if I can download or update the firmware, or can they just send me the replacement Electronic Part of this Unit, and some instructions on how to install it, I imagine it's probably behind the front cover, and just plugs in somewhere?
Other than that it seems to operate fine..
Response from frigidaire.comBy Maria, Online Outreach Specialist, September 4, 2025
Thank you for taking the time to share your experience with your Window Air Conditioner. We’re glad to hear it’s been effective in cooling your space, but we truly regret the frustration you’ve experienced with the fan speed settings and operating modes. We understand how important it is for your appliance to perform consistently and as expected, and we’d like to look into this further for you. While firmware updates or part replacements are not items we can provide directly through this channel, our Customer Care Team can review your unit’s details, verify the behavior you’ve described, and walk you through the best next steps toward a resolution. Please don’t hesitate to connect with us through Live Chat at Frigidaire.com, or by calling 1-800-374-4432. Our representatives are available Monday through Friday from 8:30 a.m. to 8:00 p.m. EST. - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
4
Works great
on September 4, 2025
Posted by: Ozz27
[This review was collected as part of a promotion.] Fits good,cools the room very fast. Would like to be able to control it differently then how it is set up. Ie, you have to input desired temp every time it turns on. Should just stay where you leave iy
Response from frigidaire.comBy Jessica, Online Outreach Specialist, September 4, 2025
Thank you for your feedback! We’re glad to hear the air conditioner cools your room quickly and fits well. We appreciate your suggestion about the temperature control—it’s helpful input for improving the user experience. If you’d like, we can share some tips on how to optimize your unit’s settings. Feel free to reach out anytime at 1 (800-374-4432) Monday - Friday, 8:30am - 8pm EST.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great AC
on September 5, 2025
Posted by: Cole Family from PA
[This review was collected as part of a promotion.] Great machine. One thing I noticed that stood out compared to other ACs is the fan seems more powerful and pushes more air. Also love the vent feature that brings fresh outside air in.
Response from frigidaire.comBy Jessica, Online Outreach Specialist, September 8, 2025
We’re so glad to hear you’re enjoying your new air conditioner! It’s wonderful that the stronger fan performance and fresh air vent feature are making a noticeable difference for you. Thanks for sharing your experience—we hope it keeps your space cool and comfortable all year long! If you will need assistance in the future, please don’t hesitate to reach out. You can reach out to us via call at 1‑800‑374‑4432, Monday–Friday, 8:30 AM to 8:00 PM EST. Wishing you all the very best.
Written by a customer while visiting frigidaire.com
Customer Rating
4
It's cool!
on September 8, 2025
Posted by: Pinkbt
[This review was collected as part of a promotion.] Works great, cools my whole first floor.
Response from frigidaire.comBy Jessica, Online Outreach Specialist, September 10, 2025
Thank you for your great feedback! We’re thrilled to hear your 14,000 BTU Window Air Conditioner is cooling your entire first floor effectively. If you ever need assistance, please don't hesitate to call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Written by a customer while visiting frigidaire.com