Customer reviews from frigidaire.com
Frigidaire - 115V 14,000 BTU 700 Sq. Ft. Smart Window Air Conditioner with Remote - White
Average customer rating
4.8
(235 Reviews)
Rating breakdown 235 reviews
5 Stars
199
4 Stars
31
3 Stars
4
2 Stars
0
1 Star
1
100%of customers recommend this product.
(
17 out of
17)
Customer Reviews for Frigidaire - 115V 14,000 BTU 700 Sq. Ft. Smart Window Air Conditioner with Remote - White
Customer Rating
5
Great air conditioner
on July 26, 2025
Posted by: KingoftheLand
[This review was collected as part of a promotion.] Just replaced my old Frigidaire air conditioner with this one. The last one lasted 11 years and was a beast against the heat. This one seems to be the same.
Written by a customer while visiting frigidaire.com
Customer Rating
5
on July 25, 2025
Posted by: Cskgrandma
[This review was collected as part of a promotion.] I always wanted a fridge with a bottom freezer! As a short person, it was difficult to always reach in a top freezer! There is so much room in the freezer. It holds all my frozen foods that I use regularly. I have a small chest freezer for other items. Im extremely happy with my new fridge!!
Written by a customer while visiting frigidaire.com
Customer Rating
3
on July 23, 2025
Posted by: gmr3171
[This review was collected as part of a promotion.] Overall decent quality just installed it so kind of early it seems to be working perfectly. Couple of things could be done better. The expanding side panels are held in to the air conditioner housing with a t slot. The problem is the t-slot is not the whole length of the air conditioner so there are gaps along the sides letting letting heat / cold inside. The side panels could be a little better quality. The side panel flanges should be a bit taller too . The screw holes that hold the panel in place a very close to the edge of the window. My second concern is that the very fragile fins at the rear of the air conditioner have no protection whatsoever. The external case should cover these with louvers to allow heat to escape. These things are going to get all bent taking the air conditioner in and out of the window.
Response from frigidaire.comBy Reed, Online Outreach Specialist, July 25, 2025
Thank you for your detailed feedback — we appreciate you taking the time to share both the positives and areas for improvement.
If you have any questions or need assistance, feel free to reach out via live chat at Frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. ET. We're here to help!
- Reed
If you have any questions or need assistance, feel free to reach out via live chat at Frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. ET. We're here to help!
- Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
Pleased
on July 23, 2025
Posted by: Jchar
[This review was collected as part of a promotion.] I am pleased so far with the Air Conditioner. I did not connect it to the wifi. Didn't figure I needed that. I have Frigidaire Appliances in my Kitchen, very happy with the Frigidaire brand.
Response from frigidaire.comBy Maria, Online Outreach Specialist, July 24, 2025
Thank you for sharing your positive experience with your Air Conditioner. We're glad to hear that you're pleased with its performance. While connecting to Wi-Fi is optional, it can offer additional features and convenience if you choose to explore it in the future.
If you have any questions or need further assistance, please don't hesitate to reach out. You can connect with us through Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 am to 8:00 pm EST. We appreciate your loyalty to the Frigidaire brand and thank you for choosing our appliances for your home! - Maria
If you have any questions or need further assistance, please don't hesitate to reach out. You can connect with us through Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 am to 8:00 pm EST. We appreciate your loyalty to the Frigidaire brand and thank you for choosing our appliances for your home! - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
Best air conditioner ever
on July 23, 2025
Posted by: lissliss
[This review was collected as part of a promotion.] I bought the 14,000 BTU air conditioner because I wanted something big enough to cool my bedroom as well as my adjoining office. This air conditioner does just that and the Eco setting which prevents the compressor from running all day. I would highly recommend.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, July 23, 2025
Hi there. Thank you for your great feedback! We’re happy to hear your 14,000 BTU unit is keeping both your bedroom and office cool and comfortable. The Eco mode is a smart choice for energy savings — and we’re thrilled it’s working so well for you. We appreciate your recommendation!
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
on July 23, 2025
Posted by: Rickrides
[This review was collected as part of a promotion.] Excellent window unit. Cools the complete downstairs of my home. A bit noisy as all window units are. Price was good and it’s very powerful. 14,000 BTU! Compact as well.
Response from frigidaire.comBy Christian, Online Outreach Specialist, July 23, 2025
Thank you for the great review! We’re happy to hear the unit is doing such a great job cooling your entire downstairs—14,000 BTUs can definitely deliver some serious power. While window units can be a bit noisy, we’re glad the performance and value made it a worthwhile choice for you.
We appreciate your feedback and support! Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards,
-Christian
We appreciate your feedback and support! Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards,
-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
5
Easy to install
on July 22, 2025
Posted by: Mohammed alam
[This review was collected as part of a promotion.] It’s big but easy to install and most of the window can fit .
Written by a customer while visiting frigidaire.com
Customer Rating
5
on July 22, 2025
Posted by: Pamelallg
[This review was collected as part of a promotion.] Awesome quality product, cools fast and is quiet
Response from frigidaire.comBy Patrick, Online Outreach Specialist, July 22, 2025
That’s great to hear! A fast-cooling and quiet air conditioner is a real game changer, especially during those hot days when you just want to relax in comfort. It sounds like it's doing exactly what you need it to!
If it keeps up the performance, you’ll be set for the summer. If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
If it keeps up the performance, you’ll be set for the summer. If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com