Customer reviews from frigidaire.com
Frigidaire - 115V 14,000 BTU 700 Sq. Ft. Smart Window Air Conditioner with Remote - White
Average customer rating
4.8
(159 Reviews)
Rating breakdown 159 reviews
5 Stars
131
4 Stars
25
3 Stars
2
2 Stars
0
1 Star
1
100%of customers recommend this product.
(
17 out of
17)
Customer Reviews for Frigidaire - 115V 14,000 BTU 700 Sq. Ft. Smart Window Air Conditioner with Remote - White
Customer Rating
5
on August 11, 2025
Posted by: ALLY CAT
[This review was collected as part of a promotion.] SO FAR IT HAS BEEN GREAT
Response from frigidaire.comBy Jessica, Online Outreach Specialist, August 11, 2025
We’re glad to hear your 14,300 BTU Window Room Air Conditioner with Wi-Fi has been working great so far. Thank you for your feedback! Should you have questions or concerns, please don't hesitate to call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Written by a customer while visiting frigidaire.com
Customer Rating
4
So far So good
on August 11, 2025
Posted by: EBPATRIOT
[This review was collected as part of a promotion.] We have had a lot of problems lately with different brand window units for our machine room. They always seem to loose coolant some how and condenser lower section freezing up and failing to cool. So we are trying this Frigidaire now. Hence the title of So far So good. And the 4 stars. This is the problem of getting surveys immediately after the sale of a product.
Response from frigidaire.comBy Jessica, Online Outreach Specialist, August 11, 2025
Thank you for trying our 14,000 BTU Window Room Air Conditioner with Wi-Fi and for sharing your experience so far. We appreciate your honest feedback and understand your cautious optimism given past challenges with other brands. Please don’t hesitate to reach out if you need any assistance as you continue using your unit. Should you have questions or concerns, please don't hesitate to call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Written by a customer while visiting frigidaire.com
Customer Rating
5
AMAZING AC UNIT!!!!!!
on August 11, 2025
Posted by: BigAntho562
[This review was collected as part of a promotion.] Me and my wife were looking into buying a window ac unit for our house.. we were looking around for prices and good reviews on brands and came across this one! It was easy to set up, easy to install, and the app works great with the AC! We recommended Frigidaire appliances to others!
Response from frigidaire.comBy Jessica, Online Outreach Specialist, August 11, 2025
We’re delighted to hear that your 14,000 BTU Window Room Air Conditioner with Wi-Fi was easy to set up and install, and that you’re enjoying the convenience of the app. Thank you for recommending Frigidaire to others and for sharing your positive experience! Should you have questions or concerns, please don't hesitate to call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great Air Conditioner
on August 12, 2025
Posted by: Bob 12345
[This review was collected as part of a promotion.] I like this air conditioner so much I ordered a smaller one for my bedroom this morning.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, August 14, 2025
Thank you so much for your enthusiastic support! We’re thrilled to hear you’re happy with your air conditioner and that you’ve decided to add another for your bedroom. We appreciate your trust in Frigidaire.
If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
WIFI control is the best feature
on August 18, 2025
Posted by: RBD56
[This review was collected as part of a promotion.] I love the ability to control this air conditioner remotely. When we are away, we can turn it off and before returning, we can turn it back on to cool the place down.
Response from frigidaire.comBy Christian, Online Outreach Specialist, August 18, 2025
We're so glad to hear you're enjoying the remote control feature! Being able to manage your air conditioner from anywhere definitely adds comfort and convenience—especially when you're returning to a cool home.
Thanks for sharing your experience and for choosing Frigidaire! If you ever have any questions or need support, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards,
-Christian
Thanks for sharing your experience and for choosing Frigidaire! If you ever have any questions or need support, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards,
-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great Product
on August 25, 2025
Posted by: Happy Consumer 1980
[This review was collected as part of a promotion.] We live in an upstairs unit which get very hot in the summer. We also have a chow chow dog that needs to be kept cool. This new a/c was perfect for all of our cooling needs. It is very user-friendly! I love that I can control the unit with my smartphone and speaker ! This air-conditioning unit is worth it's cost. I would highly recommend buying one if you want to be cool in the summer.
Response from frigidaire.comBy Maria, Online Outreach Specialist, August 27, 2025
Thank you for sharing your wonderful experience! We're thrilled to hear that our air conditioning unit is meeting all your cooling needs and that you find it user-friendly and convenient to control with your smartphone and speaker. It's great to know it's helping keep your home and your furry friend comfortable during the hot summer months.
If you have any questions or need further assistance, please don't hesitate to reach out. You can connect with us through Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 am to 8:00 pm EST. - Maria
If you have any questions or need further assistance, please don't hesitate to reach out. You can connect with us through Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 am to 8:00 pm EST. - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
on August 29, 2025
Posted by: Ten and done
[This review was collected as part of a promotion.] Performing as expected
Written by a customer while visiting frigidaire.com
Customer Rating
4
great unit
on August 29, 2025
Posted by: OFCO19
[This review was collected as part of a promotion.] easy installation
Written by a customer while visiting frigidaire.com