Customer reviews from frigidaire.com
Frigidaire - 115V 14,000 BTU 700 Sq. Ft. Smart Window Air Conditioner with Remote - White
Average customer rating
4.8
(215 Reviews)
Rating breakdown 215 reviews
5 Stars
180
4 Stars
31
3 Stars
3
2 Stars
0
1 Star
1
100%of customers recommend this product.
(
17 out of
17)
Customer Reviews for Frigidaire - 115V 14,000 BTU 700 Sq. Ft. Smart Window Air Conditioner with Remote - White
Customer Rating
4
Cool
on July 17, 2025
Posted by: Nick Cole
[This review was collected as part of a promotion.] AC gets pretty cool for my 2 bedroom apartment.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, July 17, 2025
That’s great to hear, Nick! It’s always a relief when an AC actually lives up to its cooling power, especially in an apartment. It sounds like it’s doing a good job of keeping your space comfortable.
If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
4
Great at cooling, app needs work
on July 16, 2025
Posted by: Hacksaw722
[This review was collected as part of a promotion.] Unit was easy to install and cools very well. The smart app is super convenient and provides good functionality, but the "tasks" function needs updating. It isn't easy to set multiple schedules for the same day. Also, the "timer" feature hasn't worked since I started using it. Overall, I can do most of the scheduling I need to with tasks, so I rate it highly. Would get 5 stars with better scheduling functionality.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, July 17, 2025
HI there. Thanks for your detailed review! We're happy to hear your unit was easy to install and is cooling well. We appreciate your feedback about the app—especially the "tasks" and "timer" features—and we'll make sure to share this with our development team for future updates. Glad it's still meeting your needs overall!
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great AC
on July 16, 2025
Posted by: MrsFrost5
[This review was collected as part of a promotion.] easy to install, easy to use. Cools the space with quickly and evenly, makes a relaxing white noise sounds, perfect for sleeping. WiFi makes things easier to turn on in advance whene I'm not home.
Response from frigidaire.comBy Maico, Online Outreach Specialist, July 18, 2025
Thank you for your wonderful feedback, MrsFrost5! We’re thrilled to hear that your Frigidaire unit was easy to install and use, and that it cools your space quickly and evenly. We love that the relaxing white noise is perfect for sleeping—that’s a great bonus!
The WIFI feature is designed to make your life easier, so it’s fantastic to hear you’re enjoying the convenience of turning it on before you get home.
If you ever need assistance or have questions, we’re here to help!
Please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thank you, and have a great rest of your day! - Maico
The WIFI feature is designed to make your life easier, so it’s fantastic to hear you’re enjoying the convenience of turning it on before you get home.
If you ever need assistance or have questions, we’re here to help!
Please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thank you, and have a great rest of your day! - Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
Enjoying the cool air!
on July 16, 2025
Posted by: lizetish
[This review was collected as part of a promotion.] The AC was easy to install in the window, and the dimensions were right on. ( also bought & installed a bracket, as the ac weighs in at 70lbs.) So far, the AC is running well, and is quieter than any other we have owned. It keeps the temperature, and cycles on/off as necessary. I expect an electrical savings with the new ac, as the old one was not energy efficient.
Response from frigidaire.comBy Jessica, Online Outreach Specialist, July 16, 2025
Thank you for sharing your experience with the 14,300 BTU Window Room Air Conditioner! We’re so glad to hear that the installation went smoothly and that the dimensions were a perfect fit for your window. It’s also great to know that it’s running quietly and efficiently, helping maintain the ideal temperature while cycling on and off as needed.
We’re excited that you’re already seeing potential savings in energy costs, especially compared to your old unit. We hope it continues to keep you cool and comfortable throughout the warmer months!
If you have any questions or need assistance in the future, please don't hesitate to call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
We’re excited that you’re already seeing potential savings in energy costs, especially compared to your old unit. We hope it continues to keep you cool and comfortable throughout the warmer months!
If you have any questions or need assistance in the future, please don't hesitate to call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Written by a customer while visiting frigidaire.com
Customer Rating
5
on July 16, 2025
Posted by: NA00
[This review was collected as part of a promotion.] Seems to be working fine.
Written by a customer while visiting frigidaire.com
Customer Rating
5
AC unit
on July 16, 2025
Posted by: Bedroom Air Conditioner
[This review was collected as part of a promotion.] Easy to install and program on your phone
Written by a customer while visiting frigidaire.com
Customer Rating
5
Air conditioner
on July 15, 2025
Posted by: Neetze
[This review was collected as part of a promotion.] Works great. Keeping us nice and cool in this really humid hot weather
Written by a customer while visiting frigidaire.com
Customer Rating
5
Best Air conditioner on the market
on July 14, 2025
Posted by: Happy customer 77
[This review was collected as part of a promotion.] In the height of a heat wave our air conditioner. Has not faltered, we are beyond. Please add the performance of this air conditioner. The quality of this air conditioner and the ability for this air conditioner to keep as quiet as possible, even on the highest. What should I say coolest setting?
Response from frigidaire.comBy Maria, Online Outreach Specialist, July 15, 2025
Thank you for sharing your experience with us. We're glad to hear that your air conditioner has performed reliably during the heat wave, and we understand how important it is to have a unit that operates quietly, even at its highest setting.
For further assistance or to discuss specific concerns about your unit's performance or settings, please don't hesitate to contact us. You can connect with our support team through Live Chat at Frigidaire.com, or call us at 1-800-374-4432, Monday through Friday, from 8:30 am to 8:00 pm EST. - Maria
For further assistance or to discuss specific concerns about your unit's performance or settings, please don't hesitate to contact us. You can connect with our support team through Live Chat at Frigidaire.com, or call us at 1-800-374-4432, Monday through Friday, from 8:30 am to 8:00 pm EST. - Maria
Written by a customer while visiting frigidaire.com