Customer reviews from frigidaire.com
Frigidaire - 115V 14,000 BTU 700 Sq. Ft. Smart Window Air Conditioner with Remote - White
Average customer rating
4.8
(235 Reviews)
Rating breakdown 235 reviews
5 Stars
199
4 Stars
31
3 Stars
4
2 Stars
0
1 Star
1
100%of customers recommend this product.
(
17 out of
17)
Customer Reviews for Frigidaire - 115V 14,000 BTU 700 Sq. Ft. Smart Window Air Conditioner with Remote - White
Customer Rating
5
Very nice unit
on July 29, 2025
Posted by: Eric Allan
[This review was collected as part of a promotion.] Quality is good. Has alot of cooling power in a small package. Love the wifi connection.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, July 29, 2025
Hi, Eric. Thank you for your positive feedback! We're thrilled to hear you're enjoying the powerful cooling performance and compact design of your Frigidaire appliance. It's great to know the Wi-Fi connectivity is adding convenience to your experience. If you ever have questions or need assistance, we're here to help. Feel free to connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great cooling and dehumidifier
on July 28, 2025
Posted by: Cooler in Boston
[This review was collected as part of a promotion.] Our Friigidaire AC is very effective and economical. It quickly and efficiently cools our kitchen and dining are as well as an adjacent room. We have 10 foot ceilings. We figured that fact into selecting the size of our unit. We are very pleased.
Also, I do like the cell phone Bluetooth app.
Also, I do like the cell phone Bluetooth app.
Response from frigidaire.comBy Maico, Online Outreach Specialist, July 30, 2025
Thank you so much for your thoughtful feedback, Cooler in Boston! We’re delighted to hear your Frigidaire AC is keeping your kitchen, dining area, and adjacent room cool and comfortable—even with those tall 10-foot ceilings. It’s great that the Bluetooth app is adding convenience to your cooling experience too.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thank you, and have a great rest of your day! - Maico
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thank you, and have a great rest of your day! - Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
What a beast
on July 28, 2025
Posted by: MetalMatty
[This review was collected as part of a promotion.] An excellent unit. We have it cooling our entire downstairs. It's also quiet.
She's a big girl so I do recommend using a brace as well.
Response from frigidaire.comBy Maria, Online Outreach Specialist, July 29, 2025
Thank you for sharing your positive experience! We're glad to hear that your AC is effectively cooling your entire downstairs and that you find it quiet. We appreciate your recommendation and helpful tip regarding the brace for larger units.
If you have any further questions or need assistance, please feel free to reach out to us via direct message, Live Chat at Frigidaire.com, or by calling 1-800-374-4432, Monday through Friday, from 8:30 am to 8:00 pm EST. We're always here to help! Thank you again for your feedback and for choosing Frigidaire. - Maria
If you have any further questions or need assistance, please feel free to reach out to us via direct message, Live Chat at Frigidaire.com, or by calling 1-800-374-4432, Monday through Friday, from 8:30 am to 8:00 pm EST. We're always here to help! Thank you again for your feedback and for choosing Frigidaire. - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great window a/c unit
on July 28, 2025
Posted by: Tinadeana
[This review was collected as part of a promotion.] Needed an a/c for a 22x25 room with 25 foot ceiling and lot of windows. We decided to go with a trusted brand like frigidaire. This unit does a great job keeping it cool and it is quiet. Would recommend.
Response from frigidaire.comBy Jessica, Online Outreach Specialist, July 30, 2025
Thank you for the thoughtful review! We're so glad to hear your 14,300 BTU Window Room Air Conditioner is keeping your large, high-ceilinged room cool and comfortable—even with all those windows. It's great to know you're enjoying the quiet performance too. We truly appreciate your trust in Frigidaire and your recommendation! Should you have questions or concerns, please don't hesitate to call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Cools really well!
on July 28, 2025
Posted by: JohnHunts
Cools my whole first floor!
Response from frigidaire.comBy Jessica, Online Outreach Specialist, July 30, 2025
That’s awesome to hear! We’re so glad your 14,300 BTU Window Room Air Conditioner with Wi-Fi is keeping your whole first floor cool and comfortable. Thanks for the great feedback, and for choosing Frigidaire! Should you have questions or concerns, please don't hesitate to call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Written by a customer while visiting frigidaire.com
Customer Rating
4
Overall a nice unit
on July 26, 2025
Posted by: MattMusto
[This review was collected as part of a promotion.] The unit was relatively easy to install, looks nice enough and has done a good job cooling down our 625sq ft bonus room over garage. The wifi works great with the app and the ac is very quiet.
The reason I score it a 4 and not a 5, is for 3 small reasons.
1. Unit came dented. Still works fine but the dent on side made the window cover on right side not sit 100% flush to the AC unit.
2. The metal bracket on top of AC that sits against the window and keeps it from falling through, is not as high in front as I would have liked. With window sitting flush against back and lower part of bracket, the front doesn't come up high enough on window for the hole to go through the wood and secure the AC, so I had to rely on bracket that keeps window from opening.
3. Side window accordion style covers that expand to keep air and bugs out are a little challenging to attach perfectly. The right side of mine seem to be slightly not tall enough to stay in the plastic bracket as secure as id like, but again, its workable, just not perfect. I assume I'll see some random small bugs in the room at some point.
2. The metal bracket on top of AC that sits against the window and keeps it from falling through, is not as high in front as I would have liked. With window sitting flush against back and lower part of bracket, the front doesn't come up high enough on window for the hole to go through the wood and secure the AC, so I had to rely on bracket that keeps window from opening.
3. Side window accordion style covers that expand to keep air and bugs out are a little challenging to attach perfectly. The right side of mine seem to be slightly not tall enough to stay in the plastic bracket as secure as id like, but again, its workable, just not perfect. I assume I'll see some random small bugs in the room at some point.
Overall nice unit, but mine came with some quirks.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Works perfectly
on July 26, 2025
Posted by: Otto6886
[This review was collected as part of a promotion.] Cools down great
Response from frigidaire.comBy Patrick, Online Outreach Specialist, July 29, 2025
Thank you for your great feedback, Otto! We’re thrilled to hear your air conditioner is working perfectly and cooling down your space effectively.
Thanks for choosing Frigidaire. If you need further assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Thanks for choosing Frigidaire. If you need further assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
A/C
on July 26, 2025
Posted by: Jchar
[This review was collected as part of a promotion.] So far so good. I have always liked Frigidaire Appliances. I did not connect to the WiFi feature. But it is working great so far.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, July 29, 2025
Thank you for your continued trust in Frigidaire appliances, Jchar! We’re happy to hear your air conditioner is working great so far, even without connecting to the Wi-Fi feature.
If you ever decide to try the smart features or have any questions, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
If you ever decide to try the smart features or have any questions, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com