Customer reviews from frigidaire.com
Frigidaire - 115V 14,000 BTU 700 Sq. Ft. Smart Window Air Conditioner with Remote - White
Average customer rating
4.8 out of 5
4.8
(159 Reviews)
Open Ratings Snapshot
Rating breakdown 159 reviews
5 Stars
131
4 Stars
25
3 Stars
2
2 Stars
0
1 Star
1
100%of customers recommend this product. 
(
17 out of 17
)
Best Buy Privacy Policy
Customer Reviews for Frigidaire - 115V 14,000 BTU 700 Sq. Ft. Smart Window Air Conditioner with Remote - White
Customer Rating
5 out of 5
5
Works good
on July 20, 2025
Posted by: Inocala
[This review was collected as part of a promotion.] And with a remote I can relax in my easy chair!!!!!
Written by a customer while visiting frigidaire.com
Customer Rating
5 out of 5
5
Working great
on July 21, 2025
Posted by: Jayhawk33
[This review was collected as part of a promotion.] Does great job cooling my whole downstairs
Response from frigidaire.comBy Christian, Online Outreach Specialist, July 21, 2025
Thank you for your great feedback! We’re glad to hear your unit is doing a great job cooling your whole downstairs. If you have any questions down the road, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.

Best Regards

-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
4 out of 5
4
on July 21, 2025
Posted by: Hvoo6108
[This review was collected as part of a promotion.] So far so good
Response from frigidaire.comBy Christian, Online Outreach Specialist, July 21, 2025
Thanks for the update! We’re glad to hear things are going well so far. If you have any questions down the road, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.

Best Regards

-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
5 out of 5
5
Installed and working in fifteen minutes.
on July 22, 2025
Posted by: Pilly143
[This review was collected as part of a promotion.] I highly recommend this product.
Response from frigidaire.comBy Christian, Online Outreach Specialist, July 22, 2025
Thank you so much for your recommendation! We’re glad to hear you’re happy with the product and truly appreciate your support. If you ever have any questions or need support down the road, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.

Best regards,

-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
5 out of 5
5
on July 22, 2025
Posted by: Pamelallg
[This review was collected as part of a promotion.] Awesome quality product, cools fast and is quiet
Response from frigidaire.comBy Patrick, Online Outreach Specialist, July 22, 2025
That’s great to hear! A fast-cooling and quiet air conditioner is a real game changer, especially during those hot days when you just want to relax in comfort. It sounds like it's doing exactly what you need it to!

If it keeps up the performance, you’ll be set for the summer. If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5 out of 5
5
Easy to install
on July 22, 2025
Posted by: Mohammed alam
[This review was collected as part of a promotion.] It’s big but easy to install and most of the window can fit .
Written by a customer while visiting frigidaire.com
Customer Rating
5 out of 5
5
on July 23, 2025
Posted by: Rickrides
[This review was collected as part of a promotion.] Excellent window unit. Cools the complete downstairs of my home. A bit noisy as all window units are. Price was good and it’s very powerful. 14,000 BTU! Compact as well.
Response from frigidaire.comBy Christian, Online Outreach Specialist, July 23, 2025
Thank you for the great review! We’re happy to hear the unit is doing such a great job cooling your entire downstairs—14,000 BTUs can definitely deliver some serious power. While window units can be a bit noisy, we’re glad the performance and value made it a worthwhile choice for you.

We appreciate your feedback and support! Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.



Best Regards, 

-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
5 out of 5
5
Best air conditioner ever
on July 23, 2025
Posted by: lissliss
[This review was collected as part of a promotion.] I bought the 14,000 BTU air conditioner because I wanted something big enough to cool my bedroom as well as my adjoining office. This air conditioner does just that and the Eco setting which prevents the compressor from running all day. I would highly recommend.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, July 23, 2025
Hi there. Thank you for your great feedback! We’re happy to hear your 14,000 BTU unit is keeping both your bedroom and office cool and comfortable. The Eco mode is a smart choice for energy savings — and we’re thrilled it’s working so well for you. We appreciate your recommendation!
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.

Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
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