Customer reviews from frigidaire.com
Frigidaire - 115V 14,000 BTU 700 Sq. Ft. Smart Window Air Conditioner with Remote - White
Average customer rating
4.8
(215 Reviews)
Rating breakdown 215 reviews
5 Stars
180
4 Stars
31
3 Stars
3
2 Stars
0
1 Star
1
100%of customers recommend this product.
(
17 out of
17)
Customer Reviews for Frigidaire - 115V 14,000 BTU 700 Sq. Ft. Smart Window Air Conditioner with Remote - White
Customer Rating
5
Energy efficient, quiet, and COOL!
on August 16, 2025
Posted by: Andrew H
[This review was collected as part of a promotion.] The 14,000 BTU Window Room Air Conditioner with Wi-Fi by Frigidaire has by far exceeded my expectations! The AC unit was simple to install with detailed and helpful instructions that made the process very easy to get the unit installed and running within minutes. Once installed, the app WiFi and App setup were also easy to complete and allows for the full operation of the unit from my phone without having to be in the same room as the unit. This allows for the unit to be powered on/off and the temperature and other settings to be maintained very easily with the least amount of hassle possible! The WiFi operation is a nice feature as it allows for the room to be cooled before I ever step foot into it!!! If I forget to turn off the AC, I can simply turn it off with my phone to keep it from running when it is unnecessary! The scheduling of the AC through the app also is a VERY nice addition that allows for me to set a schedule to allow for the AC to operate only when I need it to, making it a seamless operation and keeping my house cool at all the right times! The only drawback was that the AC allows for a filter to keep the air quality clean, but it was only mentioned in the operation manual and not actually included in the package. A nice touch would have been to at least include a sample filter with the unit on purchase to allow for the benefits of the filter to be seen, therefore allowing the end user to actually WANT to purchase the filter... I honestly have NOT purchased the filter, and there is a 99.9% chance that I never will, since it wasn't important enough to actually include in the box.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Perfect window unit for large room
on August 14, 2025
Posted by: Bubba13
[This review was collected as part of a promotion.] 14,300 BTU AC is quiet, powerful and cools quickly. App is a great touch.
Response from frigidaire.comBy Reed, Online Outreach Specialist, August 15, 2025
We’re glad to hear your 14,300 BTU AC is performing well—quiet, powerful, and cooling quickly—and that you’re enjoying the convenience of the app. If you need any assistance or have any questions, feel free to contact us via live chat at Frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 a.m.–8 p.m. EST. – Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
Excellent Product
on August 13, 2025
Posted by: Fonzy
[This review was collected as part of a promotion.] The air conditioner arrived promptly and was a breeze to install. It plugs in to a normal socket so no special electrical work was needed. Best of all it works great and keeps our area nice and cool on these hot summer days. I would recommend this appliance to anyone.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, August 14, 2025
Hi there. Thank you for your review! We’re glad to hear your air conditioner arrived quickly, was easy to install, and is keeping your space cool during the summer heat. We appreciate your recommendation and are happy you chose Frigidaire.
If you have further concerns or need assistance, feel free to connect with us via Live Chat at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
If you have further concerns or need assistance, feel free to connect with us via Live Chat at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great Air Conditioner
on August 12, 2025
Posted by: Bob 12345
[This review was collected as part of a promotion.] I like this air conditioner so much I ordered a smaller one for my bedroom this morning.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, August 14, 2025
Thank you so much for your enthusiastic support! We’re thrilled to hear you’re happy with your air conditioner and that you’ve decided to add another for your bedroom. We appreciate your trust in Frigidaire.
If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
AMAZING AC UNIT!!!!!!
on August 11, 2025
Posted by: BigAntho562
[This review was collected as part of a promotion.] Me and my wife were looking into buying a window ac unit for our house.. we were looking around for prices and good reviews on brands and came across this one! It was easy to set up, easy to install, and the app works great with the AC! We recommended Frigidaire appliances to others!
Response from frigidaire.comBy Jessica, Online Outreach Specialist, August 11, 2025
We’re delighted to hear that your 14,000 BTU Window Room Air Conditioner with Wi-Fi was easy to set up and install, and that you’re enjoying the convenience of the app. Thank you for recommending Frigidaire to others and for sharing your positive experience! Should you have questions or concerns, please don't hesitate to call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Written by a customer while visiting frigidaire.com
Customer Rating
4
So far So good
on August 11, 2025
Posted by: EBPATRIOT
[This review was collected as part of a promotion.] We have had a lot of problems lately with different brand window units for our machine room. They always seem to loose coolant some how and condenser lower section freezing up and failing to cool. So we are trying this Frigidaire now. Hence the title of So far So good. And the 4 stars. This is the problem of getting surveys immediately after the sale of a product.
Response from frigidaire.comBy Jessica, Online Outreach Specialist, August 11, 2025
Thank you for trying our 14,000 BTU Window Room Air Conditioner with Wi-Fi and for sharing your experience so far. We appreciate your honest feedback and understand your cautious optimism given past challenges with other brands. Please don’t hesitate to reach out if you need any assistance as you continue using your unit. Should you have questions or concerns, please don't hesitate to call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Written by a customer while visiting frigidaire.com
Customer Rating
5
on August 11, 2025
Posted by: ALLY CAT
[This review was collected as part of a promotion.] SO FAR IT HAS BEEN GREAT
Response from frigidaire.comBy Jessica, Online Outreach Specialist, August 11, 2025
We’re glad to hear your 14,300 BTU Window Room Air Conditioner with Wi-Fi has been working great so far. Thank you for your feedback! Should you have questions or concerns, please don't hesitate to call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Written by a customer while visiting frigidaire.com
Customer Rating
5
14000 window Air Conditioner
on August 11, 2025
Posted by: Gibletii
[This review was collected as part of a promotion.] Excellent A/C lots of power to keep room nice and comfortable and Having it connected to my phone it is so easy to control the settings
Response from frigidaire.comBy Christian, Online Outreach Specialist, August 11, 2025
Thank you for your great feedback! We’re glad to hear your A/C is keeping your room comfortable and that the phone connectivity makes controlling it so easy. Technology that simplifies life is always a win!
If you ever need any assistance or have questions, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards
-Christian
If you ever need any assistance or have questions, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards
-Christian
Written by a customer while visiting frigidaire.com