Customer reviews from frigidaire.com
Frigidaire - 550 Sq. Ft. 12,000 BTU Smart Inverter Window Air Conditioner with Remote - White
Average customer rating
4.9
(35 Reviews)
Rating breakdown 35 reviews
5 Stars
30
4 Stars
5
3 Stars
0
2 Stars
0
1 Star
0
Customer Reviews for Frigidaire - 550 Sq. Ft. 12,000 BTU Smart Inverter Window Air Conditioner with Remote - White
Customer Rating
5
Works great
on April 1, 2026
Posted by: Blondie51
[This review was collected as part of a promotion.] Love the eco feature that saves energy
Response from frigidaire.comBy John, Online Outreach Specialist, April 2, 2026
Hello, Blondie51. Thank you so much for your kind words! We're delighted to hear that you liked our product. Please rest assured that we will continue to seek out opportunities to meet and exceed your needs. Should you need any assistance, don’t hesitate to reach out to us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday through Friday, 8:30 a.m.–8 p.m. EST. We’re always happy to help! -John
Written by a customer while visiting frigidaire.com
Customer Rating
5
Same BTU, Butter smaller and quieter than my last AC.
on September 2, 2025
Posted by: JTet
[This review was collected as part of a promotion.] Smaller, quieter. Love it.
Response from frigidaire.comBy Maico, Online Outreach Specialist, September 3, 2025
Thank you for your feedback, JTet! We’re glad to hear you love how smaller and quieter your Frigidaire appliance is. If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thank you, and have a great rest of your day! – Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love This AC !
on August 18, 2025
Posted by: NSK2030
[This review was collected as part of a promotion.] It’s quiet, efficient and easy to adjust to whichever mode and temperature you desire. We use the ECO setting and it keeps our upstairs bedroom cool.
Response from frigidaire.comBy Christian, Online Outreach Specialist, August 18, 2025
Thank you for the great feedback! We're so glad to hear your unit is running quietly and efficiently—and that the ECO setting is keeping your upstairs bedroom nice and cool. We love knowing it's making a difference in your comfort! If you ever have any questions or need support, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards,
-Christian
Best Regards,
-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
5
Quiet & Efficiant
on August 16, 2025
Posted by: NSK2025
[This review was collected as part of a promotion.] I love this AC !
We owned another Frigidaire in the past for many years and we are also very pleased with this model.The ECO setting keeps the room at an even temp and at a much lower setting than the one we are replacing, which was not a Frigidaire. You won't be disappointed with this purchase.
We owned another Frigidaire in the past for many years and we are also very pleased with this model.The ECO setting keeps the room at an even temp and at a much lower setting than the one we are replacing, which was not a Frigidaire. You won't be disappointed with this purchase.
Response from frigidaire.comBy Maria, Online Outreach Specialist, August 18, 2025
Thank you so much for sharing your positive experience! We're delighted to hear you're pleased with your AC and that the ECO setting is making a difference. Your satisfaction is our top priority, and we're glad you're enjoying your new model. If you need any further assistance or have any questions, please don't hesitate to reach out. You can connect with us via Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday from 8:30 am to 8:00 pm EST. We're here to support you! - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
It's Highly Recommended
on August 1, 2025
Posted by: Halukayyy
[This review was collected as part of a promotion.] I love our Frigidaire - 12,000 BTU Inverter Window Room Air Conditioner with Wi-Fi. I can schedule when I want it to start cooling the place especially this very scorching hot summer season! I love how I just leave my son in the room and it turns up on schedule eevry single day. I'd buy more for every single room in our house.
Response from frigidaire.comBy Maico, Online Outreach Specialist, August 4, 2025
Thank you so much for your wonderful feedback, Halukayyy! We’re thrilled to hear how much you love your Frigidaire 12,000 BTU Inverter Window Air Conditioner with Wi-Fi and that the scheduling feature is making your summer more comfortable. It’s great that it gives you peace of mind when your son is in the room. We’d be honored to help cool every room in your home! If you ever need assistance, we’re here for you.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thank you, and have a great rest of your day! - Maico
Stay cool!
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thank you, and have a great rest of your day! - Maico
Stay cool!
Written by a customer while visiting frigidaire.com
Customer Rating
5
So far so good!
on July 25, 2025
Posted by: HNeal
I had a portable air conditioner in my "she shed" and on days in the 90s, it would get up to 83 degrees in the shed...and its double insulated in there. I decided to give this window unit a try and it keeps it at 68 degrees all the time! Its also very quiet and the size was perfect for my window. Im very impressed so far!
Response from frigidaire.comBy Patrick, Online Outreach Specialist, July 25, 2025
Thank you so much for sharing your experience, HNeal! We’re thrilled to hear that the window unit is making such a difference in your she shed—especially on those hot 90-degree days. It’s great to know it’s keeping things cool, quiet, and comfortable, and that the fit was just right for your space. We truly appreciate your kind words and are so glad you're impressed so far. If you ever have any questions or need support down the road, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
Absolute Solid Purchase
on July 16, 2025
Posted by: Richway Drive
[This review was collected as part of a promotion.] This unit works as advertised. Cools Apartment very quickly. Very Quiet operation as advertised. Love the WiFi via app controls in addition to the included remote control. Still waiting for my 1st Electrical Billing to see ... hopefully a noticeable money savings too. Fingers crossed. Would def buy again and can def Highly Recommend to anybody on the fence about purchasing.
Response from frigidaire.comBy Jessica, Online Outreach Specialist, July 17, 2025
Thank you so much for your detailed and positive feedback! We’re thrilled to hear your 12,000 BTU inverter air conditioner is cooling your apartment quickly and quietly, just as promised. It’s great that you’re enjoying the convenience of both Wi-Fi app controls and the remote. We hope your first electrical bill reflects the energy savings you’re expecting!
Thanks again for the high recommendation—we appreciate you sharing your experience and hope you stay comfortable all year long! Should you have questions or concerns, please don't hesitate to call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Thanks again for the high recommendation—we appreciate you sharing your experience and hope you stay comfortable all year long! Should you have questions or concerns, please don't hesitate to call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Written by a customer while visiting frigidaire.com
Customer Rating
5
12,000 BTU Inverter Window Room Air Conditioner with Wi-Fi
on July 15, 2025
Posted by: End 318
[This review was collected as part of a promotion.] This Frigidaire window unit is is absolutely the best AC window unit I have purchased. Ease of use, quiet, and appearance are 5 stars. The app for remote use is simple yet precise. I would highly recommend purchasing this Frigidaire AC window unit.
Response from frigidaire.comBy Christian, Online Outreach Specialist, July 15, 2025
Thank you for your fantastic review! We’re thrilled to hear you’re loving your Frigidaire window AC unit—especially the ease of use, quiet operation, and the remote app functionality. Your recommendation means a lot to us! Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best regards,
-Christian
Best regards,
-Christian
Written by a customer while visiting frigidaire.com