Customer reviews from frigidaire.com
Frigidaire - 12,000 BTU 550 Sq. Ft. Smart Window Air Conditioner with Remote - White
Average customer rating
4.8
(68 Reviews)
Rating breakdown 68 reviews
5 Stars
56
4 Stars
10
3 Stars
1
2 Stars
0
1 Star
1
Customer Reviews for Frigidaire - 12,000 BTU 550 Sq. Ft. Smart Window Air Conditioner with Remote - White
Customer Rating
5
Great
on July 14, 2025
Posted by: Mott64
[This review was collected as part of a promotion.] Runs great and keeps us very cool
Response from frigidaire.comBy Maria, Online Outreach Specialist, July 15, 2025
Thank you for sharing your feedback with us, Mott! We're so glad to hear that your AC is running great and keeping you cool. If you need any further assistance or have any questions, please feel free to reach out. You can connect with us through Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 am to 8:00 pm EST. We're here to help and appreciate your trust in our products! - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
on July 12, 2025
Posted by: Tye01
[This review was collected as part of a promotion.] I love the fact that I can adjust the air conditioner from my phone
Written by a customer while visiting frigidaire.com
Customer Rating
5
Excellent Product, very happy with it.
on July 10, 2025
Posted by: SirWallace97
[This review was collected as part of a promotion.] Works well, instantly cold. Very light weight for a 12,000 btu. Very good product.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Smooth
on July 9, 2025
Posted by: Ashman64
[This review was collected as part of a promotion.] Nice and smooth and yes cold
Response from frigidaire.comBy Jessica, Online Outreach Specialist, July 9, 2025
Thanks for the great review! We’re happy to hear your 12,000 BTU Window Air Conditioner is running smoothly and keeping things nice and cool. Enjoy the comfort — and the Wi-Fi convenience! Should you have questions or concerns, please don't hesitate to call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Written by a customer while visiting frigidaire.com
Customer Rating
5
a/c
on July 8, 2025
Posted by: larj2
[This review was collected as part of a promotion.] A/C works as it is supposed to work. The wings on the left and right that seal the unit are not as good as the ones from 5 years ago, they could do better with those, but the remote is better.
Response from frigidaire.comBy Christian, Online Outreach Specialist, July 8, 2025
Thank you for your honest feedback! We’re glad to hear the A/C is working well and that you like the improved remote. We appreciate your comments about the side seals and will share them with our product team for future improvements. If you ever need anything or have questions down the road, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best regards,
-Christian
Best regards,
-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
5
Air Conditioner
on July 7, 2025
Posted by: Living Area Air
[This review was collected as part of a promotion.] This unit works excellent for the living room area I purchased it for. Highly recommend.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Air Conditioner
on July 6, 2025
Posted by: Love cool
[This review was collected as part of a promotion.] Love the way it operates. Puts out forceful air. I am very very pleased with it!!
Response from frigidaire.comBy Reed, Online Outreach Specialist, July 8, 2025
We’re thrilled to hear you love how your unit operates and that it puts out such strong, forceful air! Thank you for sharing your positive experience. If you ever need assistance, don’t hesitate to reach out via live chat at Frigidaire.com or by phone at 1-800-374-4432. - Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
Cool!
on July 4, 2025
Posted by: Waves
[This review was collected as part of a promotion.] We are so happy with this AC, it is perfect for our upstairs !
Written by a customer while visiting frigidaire.com