Customer reviews from frigidaire.com
Frigidaire - 12,000 BTU 550 Sq. Ft. Smart Window Air Conditioner with Remote - White
Average customer rating
4.8
(68 Reviews)
Rating breakdown 68 reviews
5 Stars
56
4 Stars
10
3 Stars
1
2 Stars
0
1 Star
1
Customer Reviews for Frigidaire - 12,000 BTU 550 Sq. Ft. Smart Window Air Conditioner with Remote - White
Customer Rating
5
on August 24, 2025
Posted by: Saulg
[This review was collected as part of a promotion.] Great company
Response from frigidaire.comBy Reed, Online Outreach Specialist, August 26, 2025
We’re delighted to hear your positive feedback and that you think highly of the company! If you ever need any assistance, please connect with us through the live chat at Frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30am–8pm ET. – Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
Air conditioning unit
on August 20, 2025
Posted by: Nickisgreen
[This review was collected as part of a promotion.] Great all around unit. Cools well. Very easy to use with the app and Bluetooth was great. Only problem is it’s a little load. But it cools off so I don’t care.
Response from frigidaire.comBy Maria, Online Outreach Specialist, August 21, 2025
Thank you for sharing your positive feedback! We're glad to hear that you find the AC easy to use with the app and Bluetooth features, and that it cools effectively.
Regarding the noise level, if it becomes bothersome or if you have any concerns, please don't hesitate to reach out for further assistance. You can connect with us through Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 am to 8:00 pm EST. We appreciate your feedback and are here to support you. - Maria
Regarding the noise level, if it becomes bothersome or if you have any concerns, please don't hesitate to reach out for further assistance. You can connect with us through Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 am to 8:00 pm EST. We appreciate your feedback and are here to support you. - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
4
on August 17, 2025
Posted by: Samst
[This review was collected as part of a promotion.] Works extremely well, love that I can move the direction of blowers. Wish it was just a little quieter, but I’m extra sensitive to sound.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great A/C
on August 15, 2025
Posted by: Bill634
[This review was collected as part of a promotion.] Love this A/C. Cools quickly, quiet operation and WiFi control adds ease of operation
Written by a customer while visiting frigidaire.com
Customer Rating
5
Best AC unit
on August 7, 2025
Posted by: The perfect AC
[This review was collected as part of a promotion.] I couldn’t be happier with this Frigidaire window AC unit! After having to replace my last unit due to a recall, I decided to go with Frigidaire—and I’m so glad I did. This AC has been working amazingly well. It cools the room quickly, runs quietly, and has great energy efficiency. You can really feel the difference in quality.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, August 8, 2025
Hi there. We’re thrilled to hear your new window AC is keeping you cool, comfortable, and happy! It’s great to know it cools quickly, runs quietly, and delivers excellent energy efficiency. Thank you for choosing Frigidaire and for sharing your wonderful feedback!
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
My new Frigidaire A/C is Great!!!
on August 3, 2025
Posted by: Jrfsr
[This review was collected as part of a promotion.] It was easy to set up and install, and I am so very satisfied with the great amount of cold air it generates, my best A/C ever.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Works great
on July 31, 2025
Posted by: Happy Dogs
[This review was collected as part of a promotion.] Our old ac just wasn't cooling. Our room would be 85 degrees in the afternoon with the outside temp reaching 99 degrees. Installed our new 12,000 btu Frigidaire AC and now we can enjoy a cool room with it set at 74 degrees.
Written by a customer while visiting frigidaire.com
Customer Rating
5
My new A/C
on July 30, 2025
Posted by: JRFSR
[This review was collected as part of a promotion.] Its only been a week since it was installed and it is amazing, it was esy to learn how to operate it and it really does on excellent job of cooling the house. I am very satisfied!
Written by a customer while visiting frigidaire.com