Customer reviews from frigidaire.com
Frigidaire - 12,000 BTU 550 Sq. Ft. Smart Window Air Conditioner with Remote - White
Average customer rating
4.8
(43 Reviews)
Rating breakdown 43 reviews
5 Stars
37
4 Stars
5
3 Stars
0
2 Stars
0
1 Star
1
Customer Reviews for Frigidaire - 12,000 BTU 550 Sq. Ft. Smart Window Air Conditioner with Remote - White
Customer Rating
5
Best AC unit
on August 7, 2025
Posted by: The perfect AC
[This review was collected as part of a promotion.] I couldn’t be happier with this Frigidaire window AC unit! After having to replace my last unit due to a recall, I decided to go with Frigidaire—and I’m so glad I did. This AC has been working amazingly well. It cools the room quickly, runs quietly, and has great energy efficiency. You can really feel the difference in quality.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, August 8, 2025
Hi there. We’re thrilled to hear your new window AC is keeping you cool, comfortable, and happy! It’s great to know it cools quickly, runs quietly, and delivers excellent energy efficiency. Thank you for choosing Frigidaire and for sharing your wonderful feedback!
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great A/C
on August 15, 2025
Posted by: Bill634
[This review was collected as part of a promotion.] Love this A/C. Cools quickly, quiet operation and WiFi control adds ease of operation
Written by a customer while visiting frigidaire.com
Customer Rating
4
on August 17, 2025
Posted by: Samst
[This review was collected as part of a promotion.] Works extremely well, love that I can move the direction of blowers. Wish it was just a little quieter, but I’m extra sensitive to sound.
Written by a customer while visiting frigidaire.com
Customer Rating
5
on August 24, 2025
Posted by: Saulg
[This review was collected as part of a promotion.] Great company
Response from frigidaire.comBy Reed, Online Outreach Specialist, August 26, 2025
We’re delighted to hear your positive feedback and that you think highly of the company! If you ever need any assistance, please connect with us through the live chat at Frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30am–8pm ET. – Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
Window unit works good
on September 7, 2025
Posted by: 2SharpRob
[This review was collected as part of a promotion.] We've only used it for 2 days but it works good and seems like good quality. Even though it's meant for a room or 2 it helped keep our home cool enough to deal with.
Written by a customer while visiting frigidaire.com
Customer Rating
4
Cold works great
on September 15, 2025
Posted by: Olli
[This review was collected as part of a promotion.] Old works great
Response from frigidaire.comBy Maria, Online Outreach Specialist, September 16, 2025
Thank you for sharing your feedback with us, Olli. We’re so glad to hear that your air conditioner is working great and continues to meet your needs. At Frigidaire, our goal is to design products that stand the test of time and deliver consistent performance, so it’s wonderful to know that your experience reflects that commitment. If you ever have any questions, need maintenance tips, or would like assistance in exploring additional features, our team is here to help. You can connect with us through Live Chat at Frigidaire.com or give us a call at 1-800-374-4432, Monday through Friday, from 8:30 AM to 8:00 PM EST. We truly appreciate you taking the time to share your thoughts and thank you for choosing Frigidaire. – Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love it
on September 24, 2025
Posted by: NanaX3
[This review was collected as part of a promotion.] We love our new air conditioner and the fact that we can use an app to turn it on or off and have the house cooled off before we get home.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Air conditioning
on March 5, 2026
Posted by: Nelis
[This review was collected as part of a promotion.] Great product
Response from frigidaire.comBy Maico, Online Outreach Specialist, March 9, 2026
Hello there, Nelis! Thank you for your feedback, we’re glad to hear you think it’s a great product!
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day!
– Maico
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day!
– Maico
Written by a customer while visiting frigidaire.com