Customer reviews from frigidaire.com
Frigidaire - 12,000 BTU 550 Sq. Ft. Smart Window Air Conditioner with Remote - White
Average customer rating
4.8
(43 Reviews)
Rating breakdown 43 reviews
5 Stars
37
4 Stars
5
3 Stars
0
2 Stars
0
1 Star
1
Customer Reviews for Frigidaire - 12,000 BTU 550 Sq. Ft. Smart Window Air Conditioner with Remote - White
Customer Rating
5
on July 16, 2025
Posted by: Mandy Griffin
[This review was collected as part of a promotion.] Cools my whole upstairs!
Written by a customer while visiting frigidaire.com
Customer Rating
4
Cools good
on July 16, 2025
Posted by: Mojo57
[This review was collected as part of a promotion.] A bit loud but cools good, side extensions don’t seal very good, bugs can get in top and bottom of the accordion pieces
Response from frigidaire.comBy Maria, Online Outreach Specialist, July 17, 2025
Thank you for sharing your feedback. We’re glad to hear that your AC cools effectively, but we understand your concerns regarding the noise level and the sealing of the side extensions.
For further assistance and to address the issue with the accordion pieces, please feel free to contact us. You can connect with us through Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 am to 8:00 pm EST. We appreciate your feedback and are here to help ensure your satisfaction. - Maria
For further assistance and to address the issue with the accordion pieces, please feel free to contact us. You can connect with us through Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 am to 8:00 pm EST. We appreciate your feedback and are here to help ensure your satisfaction. - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
4
Room gets cold - quite noisy though
on July 21, 2025
Posted by: Karen E
[This review was collected as part of a promotion.] I've had this A/C for a few weeks now. It is much larger and bulkier then I thought - it's the biggest one sticking out of the window on my block lol It is also very noisy - luckily it does cool the room quickly and effectively so I actually don't have to keep it on as long as I've had to do with other air conditioners in the past. So far I am okay with my purchase.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, July 21, 2025
Thanks for sharing your honest thoughts! We understand that sometimes size and noise can be noticeable, and we appreciate your patience. We’re glad to hear the air conditioner is cooling your room quickly and effectively — helping you feel comfortable faster.
If you have any questions or need tips on optimizing your unit’s performance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
If you have any questions or need tips on optimizing your unit’s performance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
AC in a garage?
on July 27, 2025
Posted by: Beat the Heat
[This review was collected as part of a promotion.] Living in the south one of the hottest areas can be the garage. We’ve dealt with that for years and decided to try a window AC to combat the heat. We are delighted with the Econ setting that runs most efficiently and keeps our 500sf garage between 80-85 degrees even after pulling in a hot vehicle.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Keeps me SUPER cool!!!
on July 28, 2025
Posted by: DickieHart
[This review was collected as part of a promotion.] This is my second Frigidaire air conditioner. In fact, I loved my last one so much that I bought the exact same type and model again, this time with fantastic updates like a DRY mode for very humid days and an easy-to-setup Wi-Fi connection which enables me to cool my apartment from anywhere, anytime, before I arrive home. This air conditioner, like my last one, will be used to cool my bedroom. I happen to live in a six-floor walk-up in New York City and sleep in a loft bed, which is only about four feet beneath the roof of the building. As you can imagine, this area can get VERY hot, like an oven, trapping all of the heat that rises up in the building as well as the heat bearing down from the tar roof above. On very hot days, it can be unbearable, and certainly not conducive to a peaceful night's sleep. This is why, even though my bedroom is quite small, I needed a powerful, 12,000 BTU air conditioner like this one. Anything less will simply not get the job done. Now, with my brand-new, beautiful Frigidaire window air conditioner, I can sleep through the night in SUPER cool comfort. Just how I like it! And the remote control is particularly handy for someone like me who sleeps in a loft bed. I can change the temperature, fan speed and modes from above with just the touch of a button. There's not much more I can say about this terrific appliance. I recommend it VERY highly!
Written by a customer while visiting frigidaire.com
Customer Rating
5
My new A/C
on July 30, 2025
Posted by: JRFSR
[This review was collected as part of a promotion.] Its only been a week since it was installed and it is amazing, it was esy to learn how to operate it and it really does on excellent job of cooling the house. I am very satisfied!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Works great
on July 31, 2025
Posted by: Happy Dogs
[This review was collected as part of a promotion.] Our old ac just wasn't cooling. Our room would be 85 degrees in the afternoon with the outside temp reaching 99 degrees. Installed our new 12,000 btu Frigidaire AC and now we can enjoy a cool room with it set at 74 degrees.
Written by a customer while visiting frigidaire.com
Customer Rating
5
My new Frigidaire A/C is Great!!!
on August 3, 2025
Posted by: Jrfsr
[This review was collected as part of a promotion.] It was easy to set up and install, and I am so very satisfied with the great amount of cold air it generates, my best A/C ever.
Written by a customer while visiting frigidaire.com