Customer reviews from frigidaire.com
Frigidaire - 12,000 BTU 550 Sq. Ft. Smart Window Air Conditioner with Remote - White
Average customer rating
4.8
(43 Reviews)
Rating breakdown 43 reviews
5 Stars
37
4 Stars
5
3 Stars
0
2 Stars
0
1 Star
1
Customer Reviews for Frigidaire - 12,000 BTU 550 Sq. Ft. Smart Window Air Conditioner with Remote - White
Customer Rating
5
Perfect living room
on June 12, 2025
Posted by: Cool room on a hot day
[This review was collected as part of a promotion.] This A/C unit keeps the family comfortable in the living room with the ceiling fan on medium the a/c blower speed on low allows us to interact with the television on with minimal noise. Perfect
Written by a customer while visiting frigidaire.com
Customer Rating
5
Best AC
on June 15, 2025
Posted by: AMVM
[This review was collected as part of a promotion.] Best AC I’ve ever owned!!!!
Response from frigidaire.comBy Reed, Online Outreach Specialist, June 16, 2025
That’s wonderful to hear—thank you for the great feedback! We're so glad you're loving your AC. If you ever have any questions or need assistance, feel free to connect with us via live chat at Frigidaire.com or call 1-800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST. – Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
550 12,000 BTU air condition
on June 15, 2025
Posted by: Bsmithsmith
I just received the 550 square feet 12,000 BTU building room, air conditioner, it had a multi speed fan on it. also came with the remote control that made it so convenient. It made the air so fresh because we deal with a lot of allergies. I am so glad that I have this unit. It makes a really difference in my room. I would recommend buying this unit to anyone and it’s also easy to clean
Response from frigidaire.comBy Patrick, Online Outreach Specialist, June 16, 2025
That’s fantastic to hear! It sounds like the multi-speed fan and remote control really add to the convenience, and it’s great that it’s helping with allergies by keeping the air fresh. Thanks for the recommendation—it’s always helpful to know which units make a real difference. Glad this one’s working so well for you! If you need further assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
Brrr it’s Cold and Hi-Tech in here
on June 17, 2025
Posted by: Beeebeee
[This review was collected as part of a promotion.] We purchased our window unit a few weeks ago and we love it. It has several modes, including dry to reduce humidity and of course economy to reduce cost. I love that the digital display fades out because it makes sleeping so much easier for people like me that require absolute darkness. It’s relatively quiet, but not really- it’s a window unit. It has a remote and an app on the phone which I love! You can turn on or off or change modes while you are at work and come home to a perfectly chilled room.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, June 17, 2025
We’re thrilled to hear you’re loving your new window air conditioner! It sounds like the variety of modes and features like the fading digital display and remote/app control are making a real difference in your comfort and convenience. We totally get that window units have some noise, but we’re glad it’s working well for you overall. Thanks so much for sharing your experience, and if you ever need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
Works great
on July 1, 2025
Posted by: Chris081114
[This review was collected as part of a promotion.] Great ac work so good the house is so cold best product I bought such a great investment.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, July 1, 2025
Hi, Chris. Thank you so much for your wonderful feedback! We’re thrilled to hear that your AC is keeping your home perfectly cool and that you’re so happy with your purchase. Knowing it’s been a great investment for you means the world to us.
Welcome to the Frigidaire family! For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Welcome to the Frigidaire family! For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
I’m glad I decided on this air conditioner.
on July 1, 2025
Posted by: Lee971
[This review was collected as part of a promotion.] I got this particular air conditioner, because of the high energy efficiency rating. It has cooled well in the energy saving mode.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, July 1, 2025
That’s great to hear! Choosing an air conditioner with a high energy efficiency rating is a smart move, and we’re glad it’s been performing well—especially in energy-saving mode. It's always a win when you can stay comfortable and keep energy costs in check. Thanks for sharing your experience! If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
Quiet and effective!
on July 3, 2025
Posted by: Gram25
[This review was collected as part of a promotion.] This AC is so quiet that I forget it’s even running. It cools my open livingroom/kitchen so efficiently! It really saved us during the 98-100 degree heatwave. So glad we purchased this unit.
Response from frigidaire.comBy Maico, Online Outreach Specialist, July 7, 2025
Thank you so much for your wonderful feedback, Gram25! We’re thrilled to hear that your Frigidaire AC is running so quietly and cooling your living space efficiently, especially during such intense heat. It’s great to know our product helped keep you comfortable through the recent heatwave.
Your satisfaction means a lot to us, and we truly appreciate you choosing Frigidaire. If you ever need any assistance or have questions, please don’t hesitate to reach out.
Stay cool and take care!
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thank you, and have a great rest of your day! - Maico
Your satisfaction means a lot to us, and we truly appreciate you choosing Frigidaire. If you ever need any assistance or have questions, please don’t hesitate to reach out.
Stay cool and take care!
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thank you, and have a great rest of your day! - Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
Cool!
on July 4, 2025
Posted by: Waves
[This review was collected as part of a promotion.] We are so happy with this AC, it is perfect for our upstairs !
Written by a customer while visiting frigidaire.com