Customer reviews from frigidaire.com
Frigidaire - 115V 8,000 BTU 350 Sq. Ft. Smart In Wall Air Conditioner - White
Average customer rating
4.7
(29 Reviews)
Rating breakdown 29 reviews
5 Stars
22
4 Stars
6
3 Stars
0
2 Stars
0
1 Star
1
100%of customers recommend this product.
(
14 out of
14)
Customer Reviews for Frigidaire - 115V 8,000 BTU 350 Sq. Ft. Smart In Wall Air Conditioner - White
Customer Rating
5
Cools so well!
on August 4, 2025
Posted by: Jeffmo
from Holly Lake Ranch
[This review was collected as part of a promotion.] This wall air conditioner is amazing! It cooled my bedroom quickly and easily. It was really easy to install and I set it up myself. It is easy to use as well. The features are really unique and it’s the best window unit I have owned.
I would recommend this to a friend!
Response from The InsidersBy Christian, Online Outreach Specialist, August 5, 2025
Thank you so much for the fantastic review! We're thrilled to hear your wall air conditioner is keeping your bedroom cool and that installation and setup were a breeze. It’s great to know you're enjoying the unique features—and even better to hear it’s the best unit you’ve owned. We truly appreciate your feedback! Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards
-Christian
Best Regards
-Christian
Written by a customer while visiting The Insiders
Customer Rating
4
Cools bigger area than I thought
on August 1, 2025
Posted by: Ladydee137
from Irmo
[This review was collected as part of a promotion.] I put this in my living room because this seems to be the hottest part of my house. It keeps the area nice and cool. The setup was very easy. I love that its digital. It also has a setting for it to function as a dehumidifier. The humidity where i live can be horrible and the humidifier setting will definitely be used. I would definitely recommend this to anyone who is looking for an air conditioner to cool off a large size room.
I would recommend this to a friend!
Response from The InsidersBy Ruth, Online Outreach Specialist, August 4, 2025
Hi there. Thank you for your wonderful review! We're so glad to hear your Frigidaire air conditioner is keeping your living room cool and comfortable—especially in those tough, humid conditions. It's great to know the easy setup, digital controls, and dehumidifier feature are all making a difference. We appreciate your recommendation and are happy to be part of your home comfort solution!
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting The Insiders
Customer Rating
1
Not so good
on July 29, 2025
Posted by: Lucia55
Does not cool very well. Very hard to see the details like on off fan speed, etc.. I’m beginning to think that this AC has a recall because mine is the second one I’ve bought and they both don’t work very well.
Response from frigidaire.comBy Maico, Online Outreach Specialist, July 31, 2025
I'm sorry to hear you're having ongoing issues with your AC unit—not just with cooling, but also with visibility of the controls, Lucia55. That’s understandably frustrating, especially after purchasing a second unit with similar results.
While there is currently no recall on this model, we take your concerns seriously and want to help. Here are a few quick things to check:
1. Filter: Ensure the air filter is clean; a clogged filter can block airflow.
2. Mode & Fan Settings: Double-check that the unit is set to "Cool" and the fan is on "High" for maximum performance.
3. Temperature Setting: Make sure it's set at least 5°F lower than room temp.
4. Placement: Confirm the unit is not blocked by curtains or furniture, and that it’s properly sealed in the window.
If you’ve checked these and the issue continues, please join us via Live Chat on our website at https://www.frigidaire.com/en/ or through our Customer Support by calling 800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thank you, and have a great rest of your day! - Maico
While there is currently no recall on this model, we take your concerns seriously and want to help. Here are a few quick things to check:
1. Filter: Ensure the air filter is clean; a clogged filter can block airflow.
2. Mode & Fan Settings: Double-check that the unit is set to "Cool" and the fan is on "High" for maximum performance.
3. Temperature Setting: Make sure it's set at least 5°F lower than room temp.
4. Placement: Confirm the unit is not blocked by curtains or furniture, and that it’s properly sealed in the window.
If you’ve checked these and the issue continues, please join us via Live Chat on our website at https://www.frigidaire.com/en/ or through our Customer Support by calling 800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thank you, and have a great rest of your day! - Maico
Written by a customer while visiting frigidaire.com
Customer Rating
4
on July 21, 2025
Posted by: LC2626LC
[This review was collected as part of a promotion.] Powerful. Easy to install. Just wish the remote showed what was bing chinged..need to get up and stand by the AC
Response from frigidaire.comBy Jessica, Online Outreach Specialist, July 21, 2025
Thank you for sharing your experience! We’re glad to hear the 8,000 BTU Through the Wall Air Conditioner is powerful and easy to install. We understand that it would be more convenient if the remote displayed the settings being changed, and we’ll make sure to pass that feedback along.
In the meantime, if you need any assistance or have other questions, please don't hesitate to call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
In the meantime, if you need any assistance or have other questions, please don't hesitate to call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Pretty COOL!
on July 10, 2025
Posted by: Jessejf
from Mondovi
[This review was collected as part of a promotion.] I upgraded from a 40 year old unit of a different brand. So I felt a lot older than I am when I was trying to figure this thing out. I love that it comes with a remote control. I just went through a major surgery and it’s great that I don’t have to get up and bend to change settings. A lot of things naturally come to me like when upgrading phones or something like that. These did not. I did utilize the booklet that it came with though to educate myself. It was not hard to understand. I read it once and I gathered enough knowledge to not have to flip back through. I think this would be good for any age especially older folks that love their chairs! It’s easy to turn off and on and flip through settings. I do wish the words were a bit bigger and the lights to indicate what setting it is on. That is my only complaint here. This works wonderfully. It came with the parts you’d need to swap it out. You can see in this picture that the old unit was a little bigger but it came with some foam to keep it in tight and a frame too. Love it!
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
4
on July 10, 2025
Posted by: Marc75
[This review was collected as part of a promotion.] Pleased with the A/C, but was hoping it would be quieter than the knob one that it replaced that was 2 generations older.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, July 10, 2025
I’m glad to hear you’re pleased with the A/C overall! It’s definitely disappointing when a newer model isn’t noticeably quieter than an older one, especially when that’s an expectation. Hopefully, it settles in over time, but your feedback is important — quieter operation is definitely something we should keep improving. Thanks for sharing! If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great
on July 9, 2025
Posted by: Kelvin1027
[This review was collected as part of a promotion.] Cool and quite a/c
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great for the Room
on June 26, 2025
Posted by: kamol
from Jamaica
[This review was collected as part of a promotion.] I’ve been using the Frigidaire FHTC083WB1 8,000 BTU Through-the-Wall Air Conditioner for a couple of weeks, and it’s been a great upgrade. It cools my room quickly and keeps it comfortable, even on hotter days. I love that it has different fan speeds and a remote control, which makes adjusting the settings super easy. The air feels fresher too, thanks to the built-in air ionizer. It also has a timer and sleep mode, which I use every night — really convenient and energy-saving. It fits perfectly in the wall and doesn’t take up any floor space, which is a big plus. Overall, I’m really happy with how it’s performing.
I would recommend this to a friend!
Response from The InsidersBy Maico, Online Outreach Specialist, June 30, 2025
Thank you so much for your thoughtful feedback, kamol! We’re thrilled to hear that your Frigidaire FHTC083WB1 Through-the-Wall Air Conditioner has been such a great upgrade and is keeping your space cool and comfortable — especially during those hotter days.
It’s wonderful to know that features like the different fan speeds, remote control, timer, sleep mode, and built-in air ionizer are making a real difference for you. We designed this unit to be both powerful and convenient, and we're glad it's fitting perfectly into your space and lifestyle.
Thanks again for choosing Frigidaire — we’re so happy it’s performing well for you, and if you ever need anything, we’re here to help! Your comments are vital to us in improving future appliances.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thank you, and have a great rest of your day! - Maico
It’s wonderful to know that features like the different fan speeds, remote control, timer, sleep mode, and built-in air ionizer are making a real difference for you. We designed this unit to be both powerful and convenient, and we're glad it's fitting perfectly into your space and lifestyle.
Thanks again for choosing Frigidaire — we’re so happy it’s performing well for you, and if you ever need anything, we’re here to help! Your comments are vital to us in improving future appliances.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thank you, and have a great rest of your day! - Maico
Written by a customer while visiting The Insiders