Customer reviews from frigidaire.com
Frigidaire - 115V 8,000 BTU 350 Sq. Ft. Smart In Wall Air Conditioner - White
Average customer rating
4.7
(29 Reviews)
Rating breakdown 29 reviews
5 Stars
22
4 Stars
6
3 Stars
0
2 Stars
0
1 Star
1
100%of customers recommend this product.
(
14 out of
14)
Customer Reviews for Frigidaire - 115V 8,000 BTU 350 Sq. Ft. Smart In Wall Air Conditioner - White
Customer Rating
4
Works great
on July 26, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] I do occasionally get a stale smell when the compressor turns off and the fan's still on. My research tells me this is a potential side effect of the unit's design and being slightly overpowered for the room, even though 8000 BTU seems to be the lower limit for through-wall units. I get a similar smell under similar circumstances with my 12,000 BTU unit in the living room and kitchen, which I believe is appropriately sized.
Response from frigidaire.comBy Sam, Online Outreach Specialist, July 27, 2026
Hello parkerbossier!
Thank you for taking the time to share your feedback about your Frigidaire 8,000 BTU Through the Wall Room Air Conditioner, model FHTC083WB1. We're glad to hear that you've taken the time to understand the operation of your unit and appreciate you sharing your experience. The occasional odor you notice when the compressor cycles off and the fan continues to run can occur under certain conditions as moisture evaporates from the unit. We appreciate you bringing this to our attention, and your comments are valuable to us. We'll be sure to share your feedback with our product team as we continue to improve our appliances.
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. Thank you for choosing and trusting Frigidaire. We truly appreciate your confidence in our brand and hope your air conditioner continues to provide reliable comfort for many years to come! ~Sam
Thank you for taking the time to share your feedback about your Frigidaire 8,000 BTU Through the Wall Room Air Conditioner, model FHTC083WB1. We're glad to hear that you've taken the time to understand the operation of your unit and appreciate you sharing your experience. The occasional odor you notice when the compressor cycles off and the fan continues to run can occur under certain conditions as moisture evaporates from the unit. We appreciate you bringing this to our attention, and your comments are valuable to us. We'll be sure to share your feedback with our product team as we continue to improve our appliances.
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. Thank you for choosing and trusting Frigidaire. We truly appreciate your confidence in our brand and hope your air conditioner continues to provide reliable comfort for many years to come! ~Sam
Written by a customer while visiting frigidaire.com
Customer Rating
4
Great A/C, Installation Info Inadequate, Too Much Extra Stuff to Be Discarded
on July 18, 2026
Posted by: GordonV
[This review was collected as part of a promotion.] The A/C is very good, much more efficient and cost-effective than the old machine it replaced. But the installation directions were unclear as to which parts were for installation in the wall sleeve, and which were only for window installation. Also, wasteful since all the
parts for window installation had to be discarded. Those parts should have been in a separate kit sold to those who intend window installation.
But bottom line, love the machine! (Also, runs quietly!)
parts for window installation had to be discarded. Those parts should have been in a separate kit sold to those who intend window installation.
But bottom line, love the machine! (Also, runs quietly!)
Response from frigidaire.comBy Reed, Online Outreach Specialist, July 21, 2026
Hi GordonV, thank you for taking the time to share your wonderful feedback! We're delighted to hear that your Frigidaire Through-the-Wall Air Conditioner has provided efficient, cost-effective, and quiet cooling performance. We're also grateful for your comments regarding the installation instructions and included components. Feedback like yours is valuable as we continue to improve our products and make the installation experience more convenient for our customers.
Thank you for choosing Frigidaire, and we hope you continue to enjoy your air conditioner for years to come.
If you ever have any questions or need assistance with your air conditioner, please connect with us through live chat at Frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 AM–8:00 PM ET. We're always happy to help. — Reed
Thank you for choosing Frigidaire, and we hope you continue to enjoy your air conditioner for years to come.
If you ever have any questions or need assistance with your air conditioner, please connect with us through live chat at Frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 AM–8:00 PM ET. We're always happy to help. — Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great smaller in the wall AC!
on July 18, 2026
Posted by: Nan370
[This review was collected as part of a promotion.] I have been using Frigidaire AC’s for almost 40 years. They are reliable and easy to install. I needed this new 8,000 BTU in the wall AC for a smaller guest bedroom. The room is 9’ x 11’.
It cools the room quickly and runs quiet enough not to disturb my sleep. It also looks great!
It cools the room quickly and runs quiet enough not to disturb my sleep. It also looks great!
Response from frigidaire.comBy Maria, Online Outreach Specialist, July 20, 2026
Thank you so much for sharing your experience and for being a loyal Frigidaire customer! We truly appreciate your continued trust in our brand and are delighted to hear that your new air conditioner is a great fit for your smaller guest bedroom. It’s wonderful to know that the unit cools your room quickly, operates quietly enough to avoid disturbing your sleep, and complements the room with its attractive design.
We’re also glad to hear that you’ve consistently found Frigidaire air conditioners reliable and easy to install over the years. Your feedback about the cooling performance, quiet operation, and appearance of your new unit is greatly appreciated, and we’re pleased that it is meeting your expectations. We hope it continues to provide you and your guests with comfortable, dependable cooling for many years to come.
If you need any further assistance, please feel free to reach out to us through Live Chat at Frigidaire.com. You may also call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST, and our team will be happy to assist you. Thank you again for choosing Frigidaire and for taking the time to share your positive feedback! - Maria
We’re also glad to hear that you’ve consistently found Frigidaire air conditioners reliable and easy to install over the years. Your feedback about the cooling performance, quiet operation, and appearance of your new unit is greatly appreciated, and we’re pleased that it is meeting your expectations. We hope it continues to provide you and your guests with comfortable, dependable cooling for many years to come.
If you need any further assistance, please feel free to reach out to us through Live Chat at Frigidaire.com. You may also call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST, and our team will be happy to assist you. Thank you again for choosing Frigidaire and for taking the time to share your positive feedback! - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
Energy-efficient with various modes
on July 17, 2026
Posted by: Alliebaby
[This review was collected as part of a promotion.] I bought 3 Frigidaire units this spring, 2 8Ks and 1 10k which replaced the 47 year-old units in my condo. All are fairly quiet and the ECO mode is just that. Energy-efficient! The dry mode works even better to remove the humidity. The remotes also work well and are easy to use. They look great in all the rooms. I would certainly recommend them.
Response from frigidaire.comBy Chris, Online Outreach Specialist, July 17, 2026
Hi there, our valued customer.
Thank you for your wonderful 5-star review! We're thrilled to hear that your new Frigidaire units have been a great fit for your condo and that you're enjoying their quiet operation, energy-efficient performance, and helpful features like ECO and Dry modes. It's great to know the remotes are easy to use and that the units look great in your rooms. We truly appreciate your recommendation and your trust in Frigidaire for your home. Thank you for choosing us!
If you ever have any questions or need assistance, please don't hesitate to reach out to us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. Our team will be happy to help.
Kind regards,
Chris
Thank you for your wonderful 5-star review! We're thrilled to hear that your new Frigidaire units have been a great fit for your condo and that you're enjoying their quiet operation, energy-efficient performance, and helpful features like ECO and Dry modes. It's great to know the remotes are easy to use and that the units look great in your rooms. We truly appreciate your recommendation and your trust in Frigidaire for your home. Thank you for choosing us!
If you ever have any questions or need assistance, please don't hesitate to reach out to us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. Our team will be happy to help.
Kind regards,
Chris
Written by a customer while visiting frigidaire.com
Customer Rating
5
Best AC
on June 14, 2026
Posted by: Mcatb
[This review was collected as part of a promotion.] Bought this ac to replace a Friedrich. The Frigidaire is perfect quiet and ice cold in my bedroom. Great price and perfect for the hot weather we are already having .
Response from frigidaire.comBy Christian, Online Outreach Specialist, June 16, 2026
Dear Valued Customer,
Thank you for your great feedback! We’re delighted to hear your new air conditioner is keeping your bedroom quiet and comfortably cool, especially in this hot weather. It’s wonderful to know you’re satisfied with its performance and value. We appreciate you choosing our product and sharing your experience!
If you have any questions or require further assistance, please feel free to contact us through Live Chat at Frigidaire or call 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. Our team will be happy to assist you.
Best regards,
Christian
Thank you for your great feedback! We’re delighted to hear your new air conditioner is keeping your bedroom quiet and comfortably cool, especially in this hot weather. It’s wonderful to know you’re satisfied with its performance and value. We appreciate you choosing our product and sharing your experience!
If you have any questions or require further assistance, please feel free to contact us through Live Chat at Frigidaire or call 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. Our team will be happy to assist you.
Best regards,
Christian
Written by a customer while visiting frigidaire.com
Customer Rating
5
Works great!
on June 7, 2026
Posted by: Emmy50
[This review was collected as part of a promotion.] Had to replace my moldy a/c unit which was giving me midnight coughing fits. Clear sign to upgrade. Love the settings this unit has and it runs very smoothly. Saved me from a brutal summer without A/C or one filled with previously unknown health issues
Response from frigidaire.comBy Maico, Online Outreach Specialist, June 10, 2026
Hi there, Emmy50! Thank you for sharing your experience and for choosing Frigidaire for your new air conditioning unit.
We’re very sorry to hear about the issues you experienced with your previous unit, but we’re glad to know your upgrade has made a positive difference. It’s great to hear that you’re enjoying the settings and smooth operation, and that the unit has helped provide a more comfortable and reliable cooling experience during the summer.
Your feedback is truly appreciated and will be shared with our team.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you again, and have a great rest of your day. - Maico
We’re very sorry to hear about the issues you experienced with your previous unit, but we’re glad to know your upgrade has made a positive difference. It’s great to hear that you’re enjoying the settings and smooth operation, and that the unit has helped provide a more comfortable and reliable cooling experience during the summer.
Your feedback is truly appreciated and will be shared with our team.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you again, and have a great rest of your day. - Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
Quickly Cools
on September 12, 2025
Posted by: Zimmy3
[This review was collected as part of a promotion.] Used it on the first muggy hot night in NY and it cooled immediately. Fan was strong and you could feel the difference right away.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love it
on September 9, 2025
Posted by: Lucille Mccurdy
[This review was collected as part of a promotion.] I love this air conditioner it's keeps me cool right now and it helps keep my family cool as well
Response from frigidaire.comBy Christian, Online Outreach Specialist, September 9, 2025
Thank you so much for your kind words! We’re thrilled to hear that your air conditioner is keeping you and your family cool. That’s exactly what we aim for! If you ever need anything or have questions, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist. Best Regards
-Christian
-Christian
Written by a customer while visiting frigidaire.com