Customer reviews from frigidaire.com
Frigidaire - 115V 12,000 BTU 550 Sq. Ft. Window Air Conditioner with Remote - White
Average customer rating
4.7 out of 5
4.7
(294 Reviews)
Open Ratings Snapshot
Rating breakdown 294 reviews
5 Stars
231
4 Stars
43
3 Stars
10
2 Stars
2
1 Star
8
100%of customers recommend this product. 
(
2 out of 2
)
Best Buy Privacy Policy
Customer Reviews for Frigidaire - 115V 12,000 BTU 550 Sq. Ft. Window Air Conditioner with Remote - White
Customer Rating
1 out of 5
1
Loud Buzzing Sounds
on September 15, 2024
Posted by: Lynn1mn
I've had all frigidaire A.C's in the past. Ordered this one and it does not blow cold air, cool yes, but not cold. The engine makes the most annoying loud buzzing sound like something is not working properly. Worst of all, the temperature does not go down to 60. They get a zero out ten from me, not purchasing from frigidaire again.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, September 16, 2024
Hi, Lynn. We're sorry to hear that this is what you encountered with your appliance. We sincerely hope you will give us the chance to help you out. Sounds and noises are normal for each appliance. However, if there is a very loud or strange noise, this may be an indication that something is wrong internally with the unit. We want to make sure that you are properly assisted. Please contact us via Live Chat at Frigidaire.com or via phone at (800) 374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5 out of 5
5
on September 11, 2024
Posted by: Seafang32
[This review was collected as part of a promotion.] A solid, quiet machine.l like it better than the more expensive one it replaced. My son is an industrial designer and he got his interest in quality and workmanship from me. Me ? I got it from my own father,who was a top -notch old
-school machinist. I like to think I can spot poor design and workmanship from a distance.Even close up, I still like my Frigidaire. Hope to keep it a while.
Written by a customer while visiting frigidaire.com
Customer Rating
4 out of 5
4
Quiet cool air
on September 7, 2024
Posted by: Will I am44
[This review was collected as part of a promotion.] The best quiet a/c I have owned. Easy filter cleaning. Free 2 day shipping was great when our old a/c went out.
Written by a customer while visiting frigidaire.com
Customer Rating
4 out of 5
4
Frigidaire window air conditioner 12,000 BTU
on August 14, 2024
Posted by: rsd13
[This review was collected as part of a promotion.] Our first Frigidaire appliance was a window room air conditioner which served us well for 15 years, no problems and this is why we chose to stay with Frigidaire when our old one from 15 years ago stopped working in June of this year. So far we are very happy with our new one and hope it serves us well and problem free for another 15 years!
Written by a customer while visiting frigidaire.com
Customer Rating
5 out of 5
5
A Really Cool Purchase!
on August 6, 2024
Posted by: Bellringer
[This review was collected as part of a promotion.] This unit simply freezes out the competition! This is the fifth or sixth Frigidaire window unit that we’ve purchased. One that was purchased back in the early 1970’s is still working effectively! I plan to purchase another one of these soon! This baby really, really cools!
Written by a customer while visiting frigidaire.com
Customer Rating
5 out of 5
5
So far so good
on August 5, 2024
Posted by: Acpurchaser01
[This review was collected as part of a promotion.] Has worked very well so far. Makes a pretty concerning noise whenever it shuts off that lasts about 1 second. Not sure if that noise indicates some sort of future problem or not, for the time being I am not too concerned. The actually AC works well though and I appreciate its features + having a remote for it.
Written by a customer while visiting frigidaire.com
Customer Rating
5 out of 5
5
on July 26, 2024
Posted by: Jef26
Works super good, I'm so happy with my new a/c ☺️
Written by a customer while visiting frigidaire.com
Customer Rating
5 out of 5
5
Snow cold
on July 25, 2024
Posted by: Anonymous
[This review was collected as part of a promotion.] Beuatiful air conditioner, great motor power , cools
Down a large space within minutes. The convenience of remote control with many settings to suite your personal preferences. With timer, temperature and style of coolness.
Written by a customer while visiting frigidaire.com
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