Customer reviews from frigidaire.com
Frigidaire - 115V 12,000 BTU 550 Sq. Ft. Smart Window Air Conditioner - White
Average customer rating
4.7
(256 Reviews)
Rating breakdown 256 reviews
5 Stars
201
4 Stars
39
3 Stars
8
2 Stars
2
1 Star
6
100%of customers recommend this product.
(
2 out of
2)
Customer Reviews for Frigidaire - 115V 12,000 BTU 550 Sq. Ft. Smart Window Air Conditioner - White
Customer Rating
4
Excellent air conditioner
on June 27, 2022
Posted by: Muscarella
[This review was collected as part of a promotion.] This AC actually cools off 2 1/2 rooms in my house which is more than I thought I mostly needed it for my living room/dining room and it cools all the way to my kitchen! Very pleased with the product! Doesn’t make a large amount of noise.
Written by a customer while visiting frigidaire.com
Customer Rating
4
So far, as advertised-satisfied
on June 24, 2022
Posted by: Robert1960
[This review was collected as part of a promotion.] Average noise-cools well, my 700sqft apt...
A drain plug on bottom of unit would be useful, to drain any debris inside and remove standing water..
A drain plug on bottom of unit would be useful, to drain any debris inside and remove standing water..
Written by a customer while visiting frigidaire.com
Customer Rating
5
on July 7, 2022
Posted by: joanrt
[This review was collected as part of a promotion.] I like my new 12000BTU window unit air conditioner. It cools my entry hall, living room, dining room and kitchen.
Written by a customer while visiting frigidaire.com
Customer Rating
5
on November 19, 2022
Posted by: Smorgan184
[This review was collected as part of a promotion.] It's great, easy to use, very efficient in keeping house cool...
Written by a customer while visiting frigidaire.com
Customer Rating
4
Sound
on August 5, 2019
Posted by: Nikki2777
[This review was collected as part of a promotion.] Power of unit and eco modes are good. Unit runs loud.
Written by a customer while visiting frigidaire.com
Customer Rating
3
It has great , features, just too loud
on August 7, 2019
Posted by: Cleverbetty
[This review was collected as part of a promotion.] I had a window air conditioner before in the same brand for 3 yrs and very happy with it , so since July I needed two bigger units and decided to buy the same brand , however I’m disappointed because they are extremely loud , and cools nicely for the first couple weeks and not not as good so I will be calling as I have insurance on both.
Response from frigidaire.comBy Ashton, Online Outreach Specialist, August 9, 2019
Hi, Cleverbetty!
We are sorry to hear of your experience! In researching, we were able to offer a resolution for you when you contacted us by phone. If you have any further concerns, please feel free to call us back at 800-374-4432 Monday through Friday, 8:30am to 8:00pm EST at your convenience.
Best,
Ashton
We are sorry to hear of your experience! In researching, we were able to offer a resolution for you when you contacted us by phone. If you have any further concerns, please feel free to call us back at 800-374-4432 Monday through Friday, 8:30am to 8:00pm EST at your convenience.
Best,
Ashton
Written by a customer while visiting frigidaire.com
Customer Rating
1
Bad
on November 1, 2019
Posted by: Yudi58
[This review was collected as part of a promotion.] I bought 8 Month ago but didnt cool at all, my room was in the same temperature.
Response from frigidaire.comBy Ciara, Online Outreach Specialist , November 4, 2019
Hi, Yudi58! Thank you for taking the time out to share your feedback. Some times the outside temperature can play a part in your air conditioner cooling the location immediately, whether you have central and heat or a portable air conditioner. For optimal performance, selecting the correct sized air conditioner for the room’s square footage is essential for efficient cooling, and larger is not always better.
If you still have the air conditioner and it is correct size for your room, and the air conditioner does not feel cool to your liking. You want to ensure that the filter is cleaned. You also want to ensure that the front of air conditioner is not blocked by drapes, blinds, furniture, etc. As this can restrict air distribution.
If this does not resolve your concerns, feel free to reach out to us at 1-800-374-4432 Monday-Friday, 8:30am-8pm EST at your convenience.
Kindly,
Ciara
If you still have the air conditioner and it is correct size for your room, and the air conditioner does not feel cool to your liking. You want to ensure that the filter is cleaned. You also want to ensure that the front of air conditioner is not blocked by drapes, blinds, furniture, etc. As this can restrict air distribution.
If this does not resolve your concerns, feel free to reach out to us at 1-800-374-4432 Monday-Friday, 8:30am-8pm EST at your convenience.
Kindly,
Ciara
Written by a customer while visiting frigidaire.com
Customer Rating
1
Its broken
on July 18, 2020
Posted by: Brightman
[This review was collected as part of a promotion.] I bought this 6 weeks ago an it’s still broken Frigidaire parts department said software front control board not available brand new no parts really absurd
Response from frigidaire.comBy Bianca, Online Outreach Specialist, August 4, 2020
Hello, Brightman
I’m not pleased to learn about your issues with your new AC. Please know we make every effort to manufacture quality products. I reviewed your file and see where you were sent a letter with instructions on how to have this matter resolved. Please reach back out to us if you need further assistance.
Bianca
I’m not pleased to learn about your issues with your new AC. Please know we make every effort to manufacture quality products. I reviewed your file and see where you were sent a letter with instructions on how to have this matter resolved. Please reach back out to us if you need further assistance.
Bianca
Written by a customer while visiting frigidaire.com