Customer reviews from frigidaire.com
Frigidaire - 115V 12,000 BTU 550 Sq. Ft. Window Air Conditioner with Remote - White
Average customer rating
4.7
(294 Reviews)
Rating breakdown 294 reviews
5 Stars
231
4 Stars
43
3 Stars
10
2 Stars
2
1 Star
8
100%of customers recommend this product.
(
2 out of
2)
Customer Reviews for Frigidaire - 115V 12,000 BTU 550 Sq. Ft. Window Air Conditioner with Remote - White
Customer Rating
4
Outstanding features that could work a bit better
on July 9, 2020
Posted by: mkilmer402
[This review was collected as part of a promotion.] The air conditioner works well, and I love the remote temperature sensing function. However, it only works with a line of sight between the remote control and the A/c unit. If the remote is not faced directly at the unit, it loses signal and the unit no longer senses the temperature at the remote.
I purchased this model specifically for that feature, and it works okay, but could definitely be improved.
I purchased this model specifically for that feature, and it works okay, but could definitely be improved.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Keeps our 3 rooms cool!
on July 8, 2020
Posted by: Natalie21
[This review was collected as part of a promotion.] Just in time for our heat wave! This keeps our living room, dining room and kitchen cool!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Best "Set it and forget it" appliance!
on July 6, 2020
Posted by: KurtW
[This review was collected as part of a promotion.] I bought this a month ago and placed it in a 3 room apartment, mainly to keep the bedroom cool. It has been set at 70 degrees in ECO mode and the whole apartment maintains a very even, very comfortable temperature. Fantastic window unit for the price!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Works Great!
on July 5, 2020
Posted by: wagon
[This review was collected as part of a promotion.] With the hot weather an spending so much time at home, it is keeping us COOL!
Written by a customer while visiting frigidaire.com
Customer Rating
4
Great product
on July 5, 2020
Posted by: The Don45
[This review was collected as part of a promotion.] Got this for a room that's at the far end of living quarters. Works great easy to install, love the features
Written by a customer while visiting frigidaire.com
Customer Rating
5
Good value for this product
on July 5, 2020
Posted by: Gigigirl
[This review was collected as part of a promotion.] I purchased my second ac from frigidaire and i love it. The unit runs quieter than my old unit and it cools down the room quickly
Written by a customer while visiting frigidaire.com
Customer Rating
3
Ease of use
on July 4, 2020
Posted by: FJS41
[This review was collected as part of a promotion.] Bought a couple of months ago but only just started using. So far ok but has not been tested with warm,humid weather.
Response from frigidaire.comBy Katrina, Outline Outreach Specialist, July 16, 2020
Hi, FJS41!
We really appreciate your feedback for the air conditioner. If you have any questions or concerns about the unit, please feel free to contact us via chat at Frigidaire.com or by phone at 877-435-3287. Our Customer Care and Live Chat teams are available Monday through Friday from 8:30 am-8 pm EST. -Katrina
We really appreciate your feedback for the air conditioner. If you have any questions or concerns about the unit, please feel free to contact us via chat at Frigidaire.com or by phone at 877-435-3287. Our Customer Care and Live Chat teams are available Monday through Friday from 8:30 am-8 pm EST. -Katrina
Written by a customer while visiting frigidaire.com
Customer Rating
3
Cools quickly but not at all quiet
on July 4, 2020
Posted by: Jwwuk
[This review was collected as part of a promotion.] I purchased this to cool a large room and while I’m happy with the cooling capabilities, the unit is quite loud compared to what I was expecting from other reviews and it gives off a very annoying, high pitched squeaking sound that seems to come from the styrofoam in the unit rubbing together.
Response from frigidaire.comBy Katrina, Outline Outreach Specialist, July 16, 2020
Hello, Jwwuk!
We really appreciate your review for the air conditioner and sorry to hear of the high pitch noise coming from the appliance. The high pitch noise that you are hearing from the unit, is the high efficiency compressor and a normal sound that can be heard while the unit is cooling. If you need further assistance, please feel free to contact us via chat at Frigidaire.com or by phone at 877-435-3287. Our Customer Care and Live Chat teams are available Monday through Friday from 8:30 am-8 pm EST. -Katrina
We really appreciate your review for the air conditioner and sorry to hear of the high pitch noise coming from the appliance. The high pitch noise that you are hearing from the unit, is the high efficiency compressor and a normal sound that can be heard while the unit is cooling. If you need further assistance, please feel free to contact us via chat at Frigidaire.com or by phone at 877-435-3287. Our Customer Care and Live Chat teams are available Monday through Friday from 8:30 am-8 pm EST. -Katrina
Written by a customer while visiting frigidaire.com